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7293 Topics

I
Vaulter
Ivan GalliVaulter
asked in HyperScale X Q&A

HyperScale X decommission

Hello everyone,could you please share the procedure to decomission an HyperScale X entities, stg pool, library dedup objects, etc…, in the Commcell environment? Thanks and regards

0
I
Vaulter
26 minutes ago
E
Byte
Erase4ndReuseMediaByte
asked in Storage and Deduplication

AWS S3 Object Lock

The process of setting retention to half what is actually required, combined with the periodic sealing of the DDB seems clunky, and results in significantly higher storage usage - can we expect any improvements to that process?Where an existing block is referenced during an operation, could it be more efficient to just extend the Object Lock retention for the associated S3 Object?

2
Scott Moseman
Vaulter
29 minutes ago
F
Bit
FQueiroloCeibalBit
asked in Self-Hosted Q&A

VirtualizeMe - failed to partition/format disks

Hi,I have been testing de VirtualizeMe function and I have a problem with a system with a “peculiar” disk design.This system has a LVM partition spanning over 6 disks (I know, right?) and I get an error at the format disk step.Anything in particular where this couldn’t work? 

2
F
Bit
1 hour ago
A
Artem Veselov
asked in Self-Hosted Q&A

Media Agent goes offline after present LUNs with VMFS datastores

Hello,We want to make Hardware Refresh for Media Agent.After install new Media Agent on new server with Windows Server 2019 Standard everything goes well. In CommServe MA is ready.After add LUNs from disk storage for bakups still everything goes well.But after add LUNs from other disk storage with VMFS datastores, MA goes offline in CommServe with offline reason:"The MediaAgent if offline is initialising and refreshing the device information"And this state cannot be repaired with:- reboot system and services- repair software- delete LUNs with VMFS datastores and after that all of aboveOnly after deleteed LUNs with VMFS datastores, full delete MA and new installation, MA gone ready.But if we again adding LUNs with VMFS datastores, MA goes offline again. (on that step we found where MA goes offline)Adding LUNs VMFS datastores with rules described:https://documentation.commvault.com/v11/expert/best_practices_for_virtual_server_agent_with_vmware.html- automount disable- LUNs present with R

1
Damian Andre
Vaulter
1 hour ago
ApK
Byte
ApKByte
asked in Self-Hosted Q&A

Vmware NBD restore speeds - What do you get.

Hi all. I’m curious to know what speed others see when doing a Vmware NBD restore.Hardware, configuration ect. is not important, just want to know the speed, as I do not know if my restore speed is fast or slow.I get around 450Gb/h when restoring a single server via NBD. What do you get? Thanks-Anders

3
Damian Andre
Vaulter
2 hours ago
A
Byte
ADN GMBHByte
asked in Share Best Practices

Migrate Exchange Mail Archiver into Contentstore Mail Server

Hello, one of our customer want to move away from the Exchange Compliance Archive and the “Offline Contenten Indexing” as a Search Engine infrastructur.The new solution will be the ContentStore Mail Server - SMTP.The customer is planing to recall/restore all old mails from the old archiv into the “new” Client to also remove all the old entries of long retiered systems. Another Painpoint is, the old Search Engine hit the next limit (more then 100M object) and it would require a new Node to be added.Is there any way, to restore the data directly onto the ContentStore Mail Server, or do we need to have the messages restored into the exchange server and push them from there into the Contentstore Mail Server?Or am I missing any other Option for the migration steps?Kind RegardsJoerg

2
A
Byte
2 hours ago
N
Noushad
asked in HyperScale X Q&A

HSX Installation fails with inappropriate ioctl for device in HPE Apollo server

Hi Team,i request you to help me with below error i observed during my 7 x Apollo server HSX installation in DC1 site. i downloaded the ISO from commvault site to my local system and transferred to DC2 windows jump server and successfully installed in DC2 site on 7 x HPE Apollo Servers .Later i transferred the ISO to DC1 jumb server and also have verified that all HW configurations in DC1 servers are as per HSX documentation, but when i start installation on HPE apollo servers, i get below error, please help !  

2
N
2 hours ago
Yuggyuy
Byte
YuggyuyByte
asked in Storage and Deduplication

Two libraries, one S3 bucket

I have two sets of media agents, each handling completely seperate sets of backup data.Each set of data has the same storage requirements.I want to use a single S3 bucket but have two libraries/storage pools, so the DDBs stay with each seperate media agent set.So, can the same S3 bucket be referenced by multiple Commvault libraries?As my bucket is object locked I’d like to find out more before I make any connections to it.Thanks. 

0
Yuggyuy
Byte
4 hours ago
K
Bit
karimBit
asked in Share Best Practices

Issue Incremental Backup Operation on object storage : S3

Hello, I tried to achieve incremental backup on object storage bucket s3.There is a lifecycle rules applied on this s3 bucket.The first full backup was achieved successfuly but incremental failed.It is seem to be due to lifecycle rules or not, if someone have explanation and how to fix these issue. Description: Backup failed for all files, job will not be marked as completed successfullySource: S3-***-prd, Process: CvCloudBkpi did not see anything in logs to confirm the reason why the incremental backup failed. Thanks for your help. Regards.Karim

2
K
Bit
4 hours ago
R
Byte
Rahul NairByte
asked in Self-Hosted Q&A

Query to get Retain Until date of any client

I am trying to create a workflow to retire/delete clients for which retain until date is already met but it still exists in storage and console.  I am looking to get a query wherein i can get retain until date of any client which i look for. Could someone help me with the query to get retain until date of client.  

0
R
Byte
4 hours ago
E
Byte
ElmerTByte
asked in Share Best Practices

SAP HANA tenant DB backup error

Hello,One the SAP tenant database is giving this error message.Error Code: [18:146]Description: SAP HANA Error [hdbsql execution Failed. 447: backup could not be completed: [2111003] An error occurred while reading from the channel; $INFO$=connection broken; $PARAM$=erroneous channel (since 34mues) 16423 with request-id 491439191825439890 {0x00007fd7e91cc530: id=16423, channel={={={this=140565281966104, fd=INVALID, refCnt=1, local=x.x.x.x/58822_tcp, remote=x.x.x.x/30246_tcp, state=Closed, pending=[----]}}}} from 58822 to x.x.x.x:30246 [rx-stats: sb=0,ub=0,sc=1,uc=0][tx-stats: sb=745,ub=745,sc=1,uc=1][buf: I/0][flush: 1713430610825079][rdit: 169][ssl-epoch: 0] with method BackupMgr_ClientRequestIDX with id 491439191825439890 on host xx-xxxxx on port 30201 from process hdbnameserver with service port 30201, pid 34380 and tid 18566 started at 1713430610825041 SQLSTATE: HY000].Any suggestions please? 

1
C
Vaulter
5 hours ago
C
Chinchilla
asked in Getting Started

CommServe HA Active Standby different Windows version

Hi All, Refer https://documentation.commvault.com/2023e/essential/planning_for_commserve_livesync_setup.html Identical software must be used for setting up the production and the standby CommServe hosts. Ensure that the Operating System and SQL Server version (including feature releases) are identical in the both the production and standby hosts. Could install and setup HA Active / Standby in one Windows 2022 Standard and one Windows 2022 Data Center? Best regards 

1
J
Vaulter
5 hours ago
E
Byte
Erase4ndReuseMediaByte
asked in Self-Hosted Q&A

Creating Secondary Copies for Plans, via CommCell Console

Are there any issues with creating a Secondary Copy for a Plan via the CommCell Console, with the intent of promoting that copy to Primary?For whatever reason, the Plan isn’t correctly listed within Command Center, and as such I am concerned about causing further issues if attempting the change via Command Center. Plans are terrible.

3
G
Vaulter
5 hours ago
J
Byte
JulienWByte
asked in SaaS (Metallic) Q&A

Process Azure Auth Token Failed with 404 error - Teams M365

Hello, when I tried to renew my secret of the Teams Backup, I received this error :  If I try to reach the redirect URL of the Azure app, I have this one : Have you ever encountered this problem?

0
J
Byte
6 hours ago
C
Bit
CV_USERBit
asked in Virtualization and Containers

multiple stream restore of VM with multiple disk in 11.28

how to do multiple stream restore of a single VM with 10 disk  and sized 10 TB.Does CV 11.28 or later version support multiple stream restore for single VM with multiple disk.

0
C
Bit
7 hours ago
M
Byte
ManiDByte
asked in Software Upgrades and Updates

Installing the Endpoint Agent on the laptop

Dear Team, We currently have a production CommServer running V11 SP 28, while laptop/desktop backups are operating on a lower version, V11 SP 24. With over 5000 laptop/desktop agents requiring an upgrade, we seek assistance in downloading the necessary packages and deploying them via SCCM without creating new instances. Your guidance in this matter would be greatly appreciated.Furthermore, we have observed multiple duplicate instances appearing for each machine. We are keen to remove or delete these duplicates without impacting the existing backup configurations. Could you please provide instructions on how to achieve this effectively? Regards,ManiD

3
M
Byte
8 hours ago
L
Bit
LeoLamBit
asked in Getting Started

Does anyone know Commvault can backup and restore "ZStack" VMs?

As titled, any parties did try this in the testing environment without any issue?

0
L
Bit
8 hours ago
A
Byte
ariel_b
asked in Self-Hosted Q&A

oracle backup in command center and commcell browser

 Hello can I find this option in the command center in the plan option ?I mean to the advanced option in the second picture from the commcell console thanks!

2
A
Byte
8 hours ago
T
TomasK
asked in Virtualization and Containers

move from veeam to commvault

hi guys, i decided, that i move my infrastrucutre backup from veeam to the commvault.  i have around 125 VM on VMware cluster ( 5 esx nodes). i the veeam i have a one bakcup job, after sucessfull backup the data is copied to the secondary location and every sunday is full backup (synthetic full) copied to the tape (Quantum Scalar i3 with 2x LTO 8 drives).  now i looking for a right way, how to migrate/move to the Commvault. I have already prepared a two physical servers, one is for the commcell and second is for media-agent (direct attached iSCSI 10 GbE 80 TB NTFS and 2x FC 8 GB to tape library.  i wanna to some best-practice :) its enought to have one VSA proxy in vmware or is best-practice to have on every esx host the proxy ?  from some years ago i know the commcell console, but now is only html5 console ?  how to setup the tape jobs and backup copy ? - aux copy its possible to create some tape media pool ?  its better to have a one backup job for all vm or separate it for app, app/

1
E
Byte
15 hours ago
S
Byte
Sergio VByte
asked in Self-Hosted Q&A

Azure Kubernetes Service Licensing

Hello, Quick question - Is Azure Kubernetes Service (AKS) licensed per VM just like normal on-prem Kubernetes? Could it also be licensed per TB?Thanks in advance! Sergio

1
G
Vaulter
23 hours ago
Ken_H
Byte
Ken_HByte
asked in Self-Hosted Q&A

Unusual job activity alerts after upgrading to 11.34.20

The evening of Friday April 6, I upgraded my CommVault installation from 11.32.38 to 11.34.20. Following the upgrade (which required reboots of almost all the client computers), the Friday evening backups seems to be running normally.  When I returned to work on Monday morning I have roughly 300 Alert emails regarding “unusual job activity” on various servers.  Weirdly, some of the alerts say zero files have been changed:Anomaly NotificationAn unusual job activity was detected in Job [751258], type [Root Size Change]. Details: Unusual number of file operations in client [INF-SQLP104] - created files: [0], deleted files: [0], modified files: [0], root size change of [0.00] GBDoes anyone know what the problem is and how to stop all this spam? Is there a way to turn off these notifications?ThanksKen

16
Ken_H
Byte
23 hours ago
M
Byte
ManojRByte
asked in Share Best Practices

Selective copy - Last Full backup Of the Month to be selected for Aux copy

Selective copy - Last Full backup Of the Month to be selected for Aux copyExample: for the month of march, scheduled Monthly Full backup is at March 31st 11:30PM, somehow if this backup get failed, as per below selective copy logic.. it will select the previous[March 23rd/24/25/26/27/28/29/30th ...etc] Full backup as Monthly backup.But actually, If the Full backup failed on 31st March… i need a logic for monthly backup as next/ subsequent Full backup to be taken as Monthly Backup [i.e ...April 1st/2nd/3rd …. Full backup]?How to get this logic?  

11
M
Byte
1 day ago
M
Melshawy
asked in Self-Hosted Q&A

Dashboard tiles

Hi all, Any idea how can I add/get the below tiles to the Dashboard? Health Report: Disk Library Growth TileHealth Report: Live Sync Status Tile https://documentation.commvault.com/2023e/essential/health_report_live_sync_status_tile.htmlhttps://documentation.commvault.com/2023e/essential/health_report_disk_library_growth_tile.html

1
R
Vaulter
1 day ago
D
Byte
dcvadminByte
asked in Self-Hosted Q&A

how to pickup a specific backup job via REST / PowerShell for Backup Copy

Hello everyone,I am currently facing a problem:Backup for a large CIFS volume (> 50 TB! on NetApp) should run as follows:1. backup as incremental via SnapShot on productive filer several times a day2. transfer the SnapShots via snapvault to a backup NetApp via snapvault (aux copy)so far no problem ... then:3. backup of the last incremental SnapShot of the week from the backup Netapp to S3 (with DDB) and then synthetic full to get a new full again.-> This is possible in principle as the backup is incremental but a snapshot always contains everything. This means that only the diff of this last snapshot to the last synthetic full has to be backed up and this is only approx. 2 - 3 TB per week.4. once a quarter backup of the last (synthetic) full from S3 to tape (regulation) … no problem as well Unfortunately, Backup Copy ignores all incremental backups wif I use selection rules (even with “Apply selection rule for snap jobs” selected). I can either specify "all backups" here, but the

1
D
Byte
1 day ago
Z
Bit
Zastrogins SergeiBit
asked in Self-Hosted Q&A

problem of restoring the exchange mailbox archive

Good afternoon!Could you help me with the problem of restoring the exchange mailbox archiveError Code: https://[14:139Description: Browse failed during searching for results in the index.

4
S
Vaulter
1 day ago

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