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7301 Topics

J
jxb
asked in Storage and Deduplication

Data Aging disabled for special clients

Hi, We have an issue with the aging of our O365 backups. We have set the retention on the primary at 14 days/0 cycles but we can see data from 2022 residing on it.There are not Jobs waiting to be copied on the secondary.The Forecast report shows for reason for not aging “DataAging is disabled for special clients”.Data aging is activated at every level I have looked (Client properties, Primary policy copy properties).Worm storage lock unchecked on the GDDB as well as Compliance Lock.Compliance lock is not checked on primary copy.I’d like to know how I can handle the retention on my primary storage.Thx for your help.

2
J
1 minute ago
R
Byte
Rahul NairByte
asked in Self-Hosted Q&A

Query to get Retain Until date of any client

I am trying to create a workflow to retire/delete clients for which retain until date is already met but it still exists in storage and console.  I am looking to get a query wherein i can get retain until date of any client which i look for. Could someone help me with the query to get retain until date of client.  

1
H
Vaulter
16 minutes ago
T
TomasK
posted in Self-Hosted Q&A

commvault 11.34.5, no java console only html5 commandcenter

hi guys, i just installed latest 11.34.5 and java console is missing, its ok or ??? thank you. 

0
T
28 minutes ago
J
Bit
Jay SonBit
asked in Getting Started

All-in-one Configuration installation

I have a very small 5-7 servers/hosts (physical) to protect. I think its about 6-7TB. Have any of you ever installed Cmmvault as an All-in-One configuration? If so, what are some steps you would like to share? I can’t seem to find any link that will show how to do this. 

3
J
Bit
30 minutes ago
P
Byte
PPCByte
posted in Self-Hosted Q&A

Is it possible to configure CDR in K8s

Is it possible to configure CDR in K8s

14
S
Vaulter
46 minutes ago
A
Artem Veselov
asked in Self-Hosted Q&A

Media Agent goes offline after present LUNs with VMFS datastores

Hello,We want to make Hardware Refresh for Media Agent.After install new Media Agent on new server with Windows Server 2019 Standard everything goes well. In CommServe MA is ready.After add LUNs from disk storage for bakups still everything goes well.But after add LUNs from other disk storage with VMFS datastores, MA goes offline in CommServe with offline reason:"The MediaAgent if offline is initialising and refreshing the device information"And this state cannot be repaired with:- reboot system and services- repair software- delete LUNs with VMFS datastores and after that all of aboveOnly after deleteed LUNs with VMFS datastores, full delete MA and new installation, MA gone ready.But if we again adding LUNs with VMFS datastores, MA goes offline again. (on that step we found where MA goes offline)Adding LUNs VMFS datastores with rules described:https://documentation.commvault.com/v11/expert/best_practices_for_virtual_server_agent_with_vmware.html- automount disable- LUNs present with R

2
A
1 hour ago
M
Byte
ManojRByte
asked in Share Best Practices

Selective copy - Last Full backup Of the Month to be selected for Aux copy

Selective copy - Last Full backup Of the Month to be selected for Aux copyExample: for the month of march, scheduled Monthly Full backup is at March 31st 11:30PM, somehow if this backup get failed, as per below selective copy logic.. it will select the previous[March 23rd/24/25/26/27/28/29/30th ...etc] Full backup as Monthly backup.But actually, If the Full backup failed on 31st March… i need a logic for monthly backup as next/ subsequent Full backup to be taken as Monthly Backup [i.e ...April 1st/2nd/3rd …. Full backup]?How to get this logic?  

12
H
Vaulter
1 hour ago
T
Byte
tonytonyByte
asked in Self-Hosted Q&A

How to restore PostgreSQL Cluster from FSBasedBackupSet

Hello,We are running commvault 11.28.52 and currently testing the PostgtreSQL Agent. In our testing environment, we have two PostgreSQL 12 Servers running as a cluster with one Primary active server and one standby server. The servers are Linux-based VMs.We are performing backups and restores from the primary server. However, every time we restore the DB from the FSBasedBackupSet, the replication between the nodes stops working. What are the Best Practices for FsBased cluster restore and how to perform restore correctly from this backupset?

4
T
Byte
2 hours ago
N
Nondas
asked in Share Best Practices

Aux Copy from StoreOnce to AZure

Hello guys, i need your opinion about what is the best rout to take in order to perform an Aux Copy from StoreOnce catalyst to azure. so my question is this :is it preferable to just create a blob storage and the create an Aux copy to send the data to Azure or to create a VSA StoreOnce to azure and do a copy Between the to StoreOnce catalyst ?what is the best approach from your side to this situation ? 

0
N
2 hours ago
E
Byte
Erase4ndReuseMediaByte
asked in Storage and Deduplication

AWS S3 Object Lock

The process of setting retention to half what is actually required, combined with the periodic sealing of the DDB seems clunky, and results in significantly higher storage usage - can we expect any improvements to that process?Where an existing block is referenced during an operation, could it be more efficient to just extend the Object Lock retention for the associated S3 Object?

4
Scott Moseman
Vaulter
2 hours ago
dude
Byte
dudeByte
asked in Self-Hosted Q&A

Invalid VM Snapshot Mount

Has anyone seeing this case where when running a backup copy, VMs are mounted, but some of them end up “invalid” this failing backup copy and hanging around vsphere. We have to manually right click and select “Remove from Inventory then run another backup which then works fine.VMTools running latest version.Run a full on the affected VMs and it keeps happening.Had a ticket with CV which said that this is a VM issue, so wondering if the community has seen this before and have found a solution for it? Thanks

4
Ralph
Vaulter
3 hours ago
N
Noushad
asked in HyperScale X Q&A

HSX installation stuck

  on Apollo 4200 server, we have set up all HW configurations as per Commvault documentation and then loaded ISO in ILO.Later the installation completed as above attached . But when i click "finish" button server reboots and screen is stuck in commvault hypercale page, please guide with next steps. we can see a cursor below, but no response  when we click enter.

6
N
3 hours ago
F
Byte
F@bEDFByte
asked in HyperScale X Q&A

Hyperscale 3.x upgrade node

Hello all,We are getting an error when trying to add a new node on 3 nodes cluster Hyperscales 3.x.Is there anyone who has done this and can give some tips ?Regards,Fabrice 

0
F
Byte
4 hours ago
N
Noushad
asked in HyperScale X Q&A

HSX Installation fails with inappropriate ioctl for device in HPE Apollo server

Hi Team,i request you to help me with below error i observed during my 7 x Apollo server HSX installation in DC1 site. i downloaded the ISO from commvault site to my local system and transferred to DC2 windows jump server and successfully installed in DC2 site on 7 x HPE Apollo Servers .Later i transferred the ISO to DC1 jumb server and also have verified that all HW configurations in DC1 servers are as per HSX documentation, but when i start installation on HPE apollo servers, i get below error, please help !  

3
L
Vaulter
5 hours ago
F
Bit
FQueiroloCeibalBit
asked in Self-Hosted Q&A

VirtualizeMe - failed to partition/format disks

Hi,I have been testing de VirtualizeMe function and I have a problem with a system with a “peculiar” disk design.This system has a LVM partition spanning over 6 disks (I know, right?) and I get an error at the format disk step.Anything in particular where this couldn’t work? 

3
S
Vaulter
5 hours ago
J
Bit
jcutter03Bit
asked in Virtualization and Containers

Synthetic Fulls?

Hey everyone for our VMware environment is it safe to do strictly incrementals and Synthetic Fulls and not do any regular fulls? I see some articles that mention some one way and some the other but just trying to see what everyone recommends

1
S
Vaulter
5 hours ago
Yuggyuy
Byte
YuggyuyByte
asked in Storage and Deduplication

Two libraries, one S3 bucket

I have two sets of media agents, each handling completely seperate sets of backup data.Each set of data has the same storage requirements.I want to use a single S3 bucket but have two libraries/storage pools, so the DDBs stay with each seperate media agent set.So, can the same S3 bucket be referenced by multiple Commvault libraries?As my bucket is object locked I’d like to find out more before I make any connections to it.Thanks. 

1
S
Vaulter
7 hours ago
Base64
Byte
Base64Byte
asked in Self-Hosted Q&A

OneDrive issue: Failures : [Error: Empty response from server.]

Hey all,quick questionHave you ever noticed this error?It only affects a handful of users.What exactly does the error mean?

0
Base64
Byte
8 hours ago
K
Bit
karimBit
asked in Share Best Practices

Issue Incremental Backup Operation on object storage : S3

Hello, I tried to achieve incremental backup on object storage bucket s3.There is a lifecycle rules applied on this s3 bucket.The first full backup was achieved successfuly but incremental failed.It is seem to be due to lifecycle rules or not, if someone have explanation and how to fix these issue. Description: Backup failed for all files, job will not be marked as completed successfullySource: S3-***-prd, Process: CvCloudBkpi did not see anything in logs to confirm the reason why the incremental backup failed. Thanks for your help. Regards.Karim

3
B
Vaulter
22 hours ago
I
Vaulter
Ivan GalliVaulter
asked in HyperScale X Q&A

HyperScale X decommission

Hello everyone,could you please share the procedure to decomission an HyperScale X entities, stg pool, library dedup objects, etc…, in the Commcell environment? Thanks and regards

0
I
Vaulter
22 hours ago
ApK
Byte
ApKByte
asked in Self-Hosted Q&A

Vmware NBD restore speeds - What do you get.

Hi all. I’m curious to know what speed others see when doing a Vmware NBD restore.Hardware, configuration ect. is not important, just want to know the speed, as I do not know if my restore speed is fast or slow.I get around 450Gb/h when restoring a single server via NBD. What do you get? Thanks-Anders

3
Damian Andre
Vaulter
1 day ago
A
Byte
ADN GMBHByte
asked in Share Best Practices

Migrate Exchange Mail Archiver into Contentstore Mail Server

Hello, one of our customer want to move away from the Exchange Compliance Archive and the “Offline Contenten Indexing” as a Search Engine infrastructur.The new solution will be the ContentStore Mail Server - SMTP.The customer is planing to recall/restore all old mails from the old archiv into the “new” Client to also remove all the old entries of long retiered systems. Another Painpoint is, the old Search Engine hit the next limit (more then 100M object) and it would require a new Node to be added.Is there any way, to restore the data directly onto the ContentStore Mail Server, or do we need to have the messages restored into the exchange server and push them from there into the Contentstore Mail Server?Or am I missing any other Option for the migration steps?Kind RegardsJoerg

2
A
Byte
1 day ago
E
Byte
ElmerTByte
asked in Share Best Practices

SAP HANA tenant DB backup error

Hello,One the SAP tenant database is giving this error message.Error Code: [18:146]Description: SAP HANA Error [hdbsql execution Failed. 447: backup could not be completed: [2111003] An error occurred while reading from the channel; $INFO$=connection broken; $PARAM$=erroneous channel (since 34mues) 16423 with request-id 491439191825439890 {0x00007fd7e91cc530: id=16423, channel={={={this=140565281966104, fd=INVALID, refCnt=1, local=x.x.x.x/58822_tcp, remote=x.x.x.x/30246_tcp, state=Closed, pending=[----]}}}} from 58822 to x.x.x.x:30246 [rx-stats: sb=0,ub=0,sc=1,uc=0][tx-stats: sb=745,ub=745,sc=1,uc=1][buf: I/0][flush: 1713430610825079][rdit: 169][ssl-epoch: 0] with method BackupMgr_ClientRequestIDX with id 491439191825439890 on host xx-xxxxx on port 30201 from process hdbnameserver with service port 30201, pid 34380 and tid 18566 started at 1713430610825041 SQLSTATE: HY000].Any suggestions please? 

1
C
Vaulter
1 day ago
C
Chinchilla
asked in Getting Started

CommServe HA Active Standby different Windows version

Hi All, Refer https://documentation.commvault.com/2023e/essential/planning_for_commserve_livesync_setup.html Identical software must be used for setting up the production and the standby CommServe hosts. Ensure that the Operating System and SQL Server version (including feature releases) are identical in the both the production and standby hosts. Could install and setup HA Active / Standby in one Windows 2022 Standard and one Windows 2022 Data Center? Best regards 

1
J
Vaulter
1 day ago
E
Byte
Erase4ndReuseMediaByte
asked in Self-Hosted Q&A

Creating Secondary Copies for Plans, via CommCell Console

Are there any issues with creating a Secondary Copy for a Plan via the CommCell Console, with the intent of promoting that copy to Primary?For whatever reason, the Plan isn’t correctly listed within Command Center, and as such I am concerned about causing further issues if attempting the change via Command Center. Plans are terrible.

3
G
Vaulter
1 day ago

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