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7287 Topics

M
Byte
ManiDByte
asked in Software Upgrades and Updates

Installing the Endpoint Agent on the laptop

Dear Team, We currently have a production CommServer running V11 SP 28, while laptop/desktop backups are operating on a lower version, V11 SP 24. With over 5000 laptop/desktop agents requiring an upgrade, we seek assistance in downloading the necessary packages and deploying them via SCCM without creating new instances. Your guidance in this matter would be greatly appreciated.Furthermore, we have observed multiple duplicate instances appearing for each machine. We are keen to remove or delete these duplicates without impacting the existing backup configurations. Could you please provide instructions on how to achieve this effectively? Regards,ManiD

3
M
Byte
5 minutes ago
L
Bit
LeoLamBit
asked in Getting Started

Does anyone know Commvault can backup and restore "ZStack" VMs?

As titled, any parties did try this in the testing environment without any issue?

0
L
Bit
9 minutes ago
A
Byte
ariel_b
asked in Self-Hosted Q&A

oracle backup in command center and commcell browser

 Hello can I find this option in the command center in the plan option ?I mean to the advanced option in the second picture from the commcell console thanks!

2
A
Byte
23 minutes ago
F
Bit
FQueiroloCeibalBit
asked in Self-Hosted Q&A

VirtualizeMe - failed to partition/format disks

Hi,I have been testing de VirtualizeMe function and I have a problem with a system with a “peculiar” disk design.This system has a LVM partition spanning over 6 disks (I know, right?) and I get an error at the format disk step.Anything in particular where this couldn’t work? 

1
S
Vaulter
1 hour ago
E
Byte
Erase4ndReuseMediaByte
asked in Storage and Deduplication

AWS S3 Object Lock

The process of setting retention to half what is actually required, combined with the periodic sealing of the DDB seems clunky, and results in significantly higher storage usage - can we expect any improvements to that process?Where an existing block is referenced during an operation, could it be more efficient to just extend the Object Lock retention for the associated S3 Object?

0
E
Byte
3 hours ago
C
Chinchilla
asked in Getting Started

CommServe HA Active Standby different Windows version

Hi All, Refer https://documentation.commvault.com/2023e/essential/planning_for_commserve_livesync_setup.html Identical software must be used for setting up the production and the standby CommServe hosts. Ensure that the Operating System and SQL Server version (including feature releases) are identical in the both the production and standby hosts. Could install and setup HA Active / Standby in one Windows 2022 Standard and one Windows 2022 Data Center? Best regards 

0
C
4 hours ago
T
TomasK
asked in Virtualization and Containers

move from veeam to commvault

hi guys, i decided, that i move my infrastrucutre backup from veeam to the commvault.  i have around 125 VM on VMware cluster ( 5 esx nodes). i the veeam i have a one bakcup job, after sucessfull backup the data is copied to the secondary location and every sunday is full backup (synthetic full) copied to the tape (Quantum Scalar i3 with 2x LTO 8 drives).  now i looking for a right way, how to migrate/move to the Commvault. I have already prepared a two physical servers, one is for the commcell and second is for media-agent (direct attached iSCSI 10 GbE 80 TB NTFS and 2x FC 8 GB to tape library.  i wanna to some best-practice :) its enought to have one VSA proxy in vmware or is best-practice to have on every esx host the proxy ?  from some years ago i know the commcell console, but now is only html5 console ?  how to setup the tape jobs and backup copy ? - aux copy its possible to create some tape media pool ?  its better to have a one backup job for all vm or separate it for app, app/

0
E
Byte
7 hours ago
E
Byte
Erase4ndReuseMediaByte
asked in Self-Hosted Q&A

Creating Secondary Copies for Plans, via CommCell Console

Are there any issues with creating a Secondary Copy for a Plan via the CommCell Console, with the intent of promoting that copy to Primary?For whatever reason, the Plan isn’t correctly listed within Command Center, and as such I am concerned about causing further issues if attempting the change via Command Center. Plans are terrible.

2
E
Byte
10 hours ago
S
Byte
Sergio VByte
asked in Self-Hosted Q&A

Azure Kubernetes Service Licensing

Hello, Quick question - Is Azure Kubernetes Service (AKS) licensed per VM just like normal on-prem Kubernetes? Could it also be licensed per TB?Thanks in advance! Sergio

1
G
Vaulter
15 hours ago
Ken_H
Byte
Ken_HByte
asked in Self-Hosted Q&A

Unusual job activity alerts after upgrading to 11.34.20

The evening of Friday April 6, I upgraded my CommVault installation from 11.32.38 to 11.34.20. Following the upgrade (which required reboots of almost all the client computers), the Friday evening backups seems to be running normally.  When I returned to work on Monday morning I have roughly 300 Alert emails regarding “unusual job activity” on various servers.  Weirdly, some of the alerts say zero files have been changed:Anomaly NotificationAn unusual job activity was detected in Job [751258], type [Root Size Change]. Details: Unusual number of file operations in client [INF-SQLP104] - created files: [0], deleted files: [0], modified files: [0], root size change of [0.00] GBDoes anyone know what the problem is and how to stop all this spam? Is there a way to turn off these notifications?ThanksKen

16
Ken_H
Byte
15 hours ago
A
Artem Veselov
asked in Self-Hosted Q&A

Media Agent goes offline after present LUNs with VMFS datastores

Hello,We want to make Hardware Refresh for Media Agent.After install new Media Agent on new server with Windows Server 2019 Standard everything goes well. In CommServe MA is ready.After add LUNs from disk storage for bakups still everything goes well.But after add LUNs from other disk storage with VMFS datastores, MA goes offline in CommServe with offline reason:"The MediaAgent if offline is initialising and refreshing the device information"And this state cannot be repaired with:- reboot system and services- repair software- delete LUNs with VMFS datastores and after that all of aboveOnly after deleteed LUNs with VMFS datastores, full delete MA and new installation, MA gone ready.But if we again adding LUNs with VMFS datastores, MA goes offline again. (on that step we found where MA goes offline)Adding LUNs VMFS datastores with rules described:https://documentation.commvault.com/v11/expert/best_practices_for_virtual_server_agent_with_vmware.html- automount disable- LUNs present with R

0
A
16 hours ago
M
Byte
ManojRByte
asked in Share Best Practices

Selective copy - Last Full backup Of the Month to be selected for Aux copy

Selective copy - Last Full backup Of the Month to be selected for Aux copyExample: for the month of march, scheduled Monthly Full backup is at March 31st 11:30PM, somehow if this backup get failed, as per below selective copy logic.. it will select the previous[March 23rd/24/25/26/27/28/29/30th ...etc] Full backup as Monthly backup.But actually, If the Full backup failed on 31st March… i need a logic for monthly backup as next/ subsequent Full backup to be taken as Monthly Backup [i.e ...April 1st/2nd/3rd …. Full backup]?How to get this logic?  

11
M
Byte
16 hours ago
E
Byte
ElmerTByte
asked in Share Best Practices

SAP HANA tenant DB backup error

Hello,One the SAP tenant database is giving this error message.Error Code: [18:146]Description: SAP HANA Error [hdbsql execution Failed. 447: backup could not be completed: [2111003] An error occurred while reading from the channel; $INFO$=connection broken; $PARAM$=erroneous channel (since 34mues) 16423 with request-id 491439191825439890 {0x00007fd7e91cc530: id=16423, channel={={={this=140565281966104, fd=INVALID, refCnt=1, local=x.x.x.x/58822_tcp, remote=x.x.x.x/30246_tcp, state=Closed, pending=[----]}}}} from 58822 to x.x.x.x:30246 [rx-stats: sb=0,ub=0,sc=1,uc=0][tx-stats: sb=745,ub=745,sc=1,uc=1][buf: I/0][flush: 1713430610825079][rdit: 169][ssl-epoch: 0] with method BackupMgr_ClientRequestIDX with id 491439191825439890 on host xx-xxxxx on port 30201 from process hdbnameserver with service port 30201, pid 34380 and tid 18566 started at 1713430610825041 SQLSTATE: HY000].Any suggestions please? 

0
E
Byte
17 hours ago
M
Melshawy
asked in Self-Hosted Q&A

Dashboard tiles

Hi all, Any idea how can I add/get the below tiles to the Dashboard? Health Report: Disk Library Growth TileHealth Report: Live Sync Status Tile https://documentation.commvault.com/2023e/essential/health_report_live_sync_status_tile.htmlhttps://documentation.commvault.com/2023e/essential/health_report_disk_library_growth_tile.html

1
R
Vaulter
17 hours ago
D
Byte
dcvadminByte
asked in Self-Hosted Q&A

how to pickup a specific backup job via REST / PowerShell for Backup Copy

Hello everyone,I am currently facing a problem:Backup for a large CIFS volume (> 50 TB! on NetApp) should run as follows:1. backup as incremental via SnapShot on productive filer several times a day2. transfer the SnapShots via snapvault to a backup NetApp via snapvault (aux copy)so far no problem ... then:3. backup of the last incremental SnapShot of the week from the backup Netapp to S3 (with DDB) and then synthetic full to get a new full again.-> This is possible in principle as the backup is incremental but a snapshot always contains everything. This means that only the diff of this last snapshot to the last synthetic full has to be backed up and this is only approx. 2 - 3 TB per week.4. once a quarter backup of the last (synthetic) full from S3 to tape (regulation) … no problem as well Unfortunately, Backup Copy ignores all incremental backups wif I use selection rules (even with “Apply selection rule for snap jobs” selected). I can either specify "all backups" here, but the

1
D
Byte
17 hours ago
Z
Bit
Zastrogins SergeiBit
asked in Self-Hosted Q&A

problem of restoring the exchange mailbox archive

Good afternoon!Could you help me with the problem of restoring the exchange mailbox archiveError Code: https://[14:139Description: Browse failed during searching for results in the index.

4
S
Vaulter
19 hours ago
T
Byte
tonytonyByte
asked in Self-Hosted Q&A

How to restore PostgreSQL Cluster from FSBasedBackupSet

Hello,We are running commvault 11.28.52 and currently testing the PostgtreSQL Agent. In our testing environment, we have two PostgreSQL 12 Servers running as a cluster with one Primary active server and one standby server. The servers are Linux-based VMs.We are performing backups and restores from the primary server. However, every time we restore the DB from the FSBasedBackupSet, the replication between the nodes stops working. What are the Best Practices for FsBased cluster restore and how to perform restore correctly from this backupset?

1
Meera
Vaulter
20 hours ago
M
Bit
MenteeBit
asked in Self-Hosted Q&A

Question on License capacity

Hi Team,Recently we had multiple clients because of which license was over utilized to 130%. so, I disabled the clients for which backup isn’t required and now the license utilization is at 92% but I still see the below error.“The system is over the licensed capacity/usage. Data management jobs will not run.Please contact your software provider to purchase additional capacity/usage licenses.Click the link for details on how to address over-capacity or over-usage situations.”Could you please suggest if I need to worry because it says Data Management jobs will not run.

1
J
Vaulter
23 hours ago
T
Byte
Thava_91Byte
posted in Self-Hosted Q&A

Custom Report or existing

Is there a single report that provides the following details: Backup type, backup content, storage policies, retention, schedules, and the size of the full backup?

4
J
Vaulter
23 hours ago
K
Bit
Kumar DevarajBit
asked in Self-Hosted Q&A

can we restore ACLs only from VM level backup

Hi team, I am trying to restore ACLs only for one of the folder from VMware backup. is that possible with VM backup. We have configured VM level backup for the server, dont have File system backup Please suggest

1
MichaelCapon
Vaulter
1 day ago
Michael Woodward
Commvault Certified Expert
Michael WoodwardCommvault Certified Expert
asked in Self-Hosted Q&A

SharePoint Online API Permission incomplete

I have a customer protecting M365 with Commvault.  The Azure apps for SharePoint online are showing the following status issues: Checking the application permission these permissions are granted via the Graph API as below:  When I look at our Metallic tenancy the SharePoint Online App permissions have two additional permissions granted:Documentation for both on-premises & cloud doesn’t mention the SharePoint API permissions, but are these are what is required to clear the error in the app configuration? API permissions listed for cloud: https://docs.metallic.io/metallic/request_and_grant_permissions_to_azure_apis_for_azure_app_for_sharepoint_online.html On premises: https://documentation.commvault.com/2023e/essential/request_and_grant_permissions_to_azure_apis_for_azure_app_for_sharepoint_online.html 

10
J
Byte
1 day ago
K
Vaulter
KaramVaulter
asked in HyperScale X Q&A

Hyperscale Appliance disk data rebuild after failure

HI All, i just want to know the process how the data get reconstructed on the disk after the replacement. I’m aware the hyperscale uses Erasure coding in back end but not sure if we have any document defining the process.  

3
Emils
Vaulter
1 day ago
Juergen
Byte
JuergenByte
asked in Virtualization and Containers

Vmware VSA backup via NBD over backup network

How I configure Vmware VSA backup via NBD over backup network? normaly I need NIC pairing between client and MediaAgent to be sure the backup trafic is travelling over backup network, but in this case the ESXi server is delivering the data, how I can do here NIC pairing, as Commvault has only the vCenter server configured?Currently we use proxy server VMs with hot-add, but we want to reduce the VM foot print.We use Vmware and Windows MAs.Commvault version is v11.32.42regards Juergen

2
Juergen
Byte
1 day ago
S
Bit
steve12345Bit
asked in Virtualization and Containers

VSA and large VMs

Hi All,I have a VM that is >2TB and we have observed both flakiness and slow performance completing backups, and in particular, restores.I have in the back of my mind the notion that CV recommends very big VMs be covered with FS agent (or intellisnap) rather than VSA but cannot find the relevant reference.The VSA best practice ref. does not cover this situation.  Can anyone help refresh my memory?Thanks

3
R
Vaulter
1 day ago
R
Bit
Rafael SantosBit
asked in Virtualization and Containers

calculation of storage size for backup per vm (virtual Server)

Dear,Today I back up my environment with volume licenses, now I will use vm package licenses.With this I will change my backup mode from file system to virtual Server.QuestionWill my backup volume change?Is there any calculation to size the storage size of my backup in Virtual Server mode?

1
R
Vaulter
1 day ago

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