Hi.
When we create a Calendar Job Summary report in Command Center - it shows the server names - but the fields under the dates are gray. No data.
Any ides?
- Vaulter
- 35 replies
-
10 May 2022
Hi Tore,
Is this behavior occurring for all the clients in the report or just a few? If it’s just a few, please confirm that the clients with the grey status had successful backups during this period.
If all looks good, check in the Commcell Console → Control Panel → Private metrics
and check to make sure the Last Upload time is within this time period.
If the uploads have occurred within a day, then you should be good. Check the CVSurvey.log on the Commserve and see if you are seeing any errors?
+1
Hi
Thanks for the reply.
When I check the Private Metrics Reporting - the last collection time is correct, but the last upload time is just before we did a windows patching on the server.
The Cloud Metrics Reporting looks correct.
Any ideas on why the Privete Metrics Reporting is not uploading?
Tore
- Vaulter
- 35 replies
-
11 May 2022
Can you attach the CVSurvey log from the Commserve? Usually metrics upload issues will show an error in this log.
+1
Hi.
See the attached CVsurvey.log
- Vaulter
- 35 replies
-
12 May 2022
Can you let me know the Service pack and maintenance release installed on the Commserve?
+1
Version: 11.24.34
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