Question

Calendar job summary report - blank


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Hi.

When we create a Calendar Job Summary report in Command Center - it shows the server names - but the fields under the dates are gray. No data.

Any ides?

 


6 replies

Userlevel 2
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Hi Tore,

Is this behavior occurring for all the clients in the report or just a few? If it’s just a few, please confirm that the clients with the grey status had successful backups during this period.

If all looks good, check in the Commcell Console → Control Panel → Private metrics

and check to make sure the Last Upload time is within this time period. 

If the uploads have occurred within a day, then you should be good. Check the CVSurvey.log on the Commserve and see if you are seeing any errors? 

 

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Hi @Matt Medvedeff .

Thanks for the reply.

When I check the Private Metrics Reporting - the last collection time is correct, but the last upload time is just before we did a windows patching on the server.

The Cloud Metrics Reporting looks correct.

 

Any ideas on why the Privete Metrics Reporting is not uploading?

 

Tore

Userlevel 2
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Can you attach the CVSurvey log from the Commserve? Usually metrics upload issues will show an error in this log.

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Hi.

 

See the attached CVsurvey.log

Userlevel 2
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Can you let me know the Service pack and maintenance release installed on the Commserve?

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Version: 11.24.34

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