cannot backup oracle client

Hi Ayman,

Can you check if there are any hung Commvault processes on the server?

27658 6c0a 12/26 21:00:37 523188 ::Init() - service Name : OraSbtSrvcData523188 27658 6c0a 12/26 21:00:37 523188 ::RunRman() - m_jobUnit->Init succeeded. 27658 6c0a 12/26 21:00:37 523188 ::WaitRman() - enter; m_notifyRequester = True 27658 6c0a 12/26 21:00:37 523188 ::ConnectWithOraSbtThread() - getting connection with the OraSbtThread ... 27658 6c0a 12/26 21:00:37 523188 ::ConnectWithOraSbtThread() - Max thread number : 8 27658 6c0a 12/26 21:00:37 523188 ERROR: CvFwClient::bind(): Failed to bind socket: 0xECCC0062:{CQiSocket::Bind(306)/ErrNo.98.(Address already in use)} 27658 6c0a 12/26 21:00:37 523188 ListenSetup() - Binding to port 0 (IPv4) is failed: Failed to bind socket: 0xECCC0062:{CQiSocket::Bind(306)/ErrNo.98.(Address already in use)} 27658 6c0a 12/26 21:00:37 523188 ::ConnectWithOraSbtThread() - CCvNetwork::Listen to connect to OraSbt Library failed with error 0x80070306:{CCvNetwork::Listen(1170)} + {CSessionConnectionSocket::Listen(256)/W32.774.(One or more errors occurred while processing the request. (ERROR_ERRORS_ENCOUNTERED.774))-IPv4 bind failed [Error='0x80070306:{ListenSetup(1570)/W32.774.(One or more errors occurred while processing the request. (ERROR_ERRORS_ENCOUNTERED.774))-Error listening [-322174878]:[Failed to bind socket: 0xECCC0062:{CQiSocket::Bind(306)/ErrNo.98.(Address already in use)}]}']} for channel=1

It seems like we are trying to bind our service to a socket/port and get an error back saying “Address already in use”.

If possible, can we try the following?

1). commvault stop → to stop the CV services.

2). ps -ef | grep commvault 

Kill any hung processes you get back from the above command output.

3). commvault start → to start the CV services.

Then retry the backup job and update us with the results.

Regards

Praveen