Solved

Cloud disk libraries are inacessible from mediaagent after they are upgraded form v11sp23.51 to v11sp24.56

  • 14 July 2022
  • 3 replies
  • 326 views

Badge +3

Cloud disk libraries are inaccessible from mediaagent after they are upgraded form v11sp23.51 to v11sp24.56

 

We see below logs:

15480 32d0  07/14 17:23:55 ### [CVMountd] Curl Error: 27, HEAD https*********01/2LBV3M_10.29.2020_13.21/CV_MAGNETIC/_DIRECTORY_HOLDER_
15480 2094  07/14 17:23:55 ### [CVMountd] Error = 124
15480 26c4  07/14 17:23:55 ### [CVMountd] Error = 124
15480 3a4c  07/14 17:23:55 ### [CVMountd] Error = 124
15480 3fbc  07/14 17:23:55 ### [CVMountd] Error = 124
15480 1a88  07/14 17:23:55 ### [CVMountd] Error = 124
15480 15bc  07/14 17:23:55 ### [CVMountd] Error = 124
15480 39ec  07/14 17:23:55 ### [CVMountd] Error = 124
15480 1da0  07/14 17:23:55 ### [CVMountd] Error = 124
15480 3f88  07/14 17:23:55 ### [CVMountd] Error = 124
15480 2840  07/14 17:23:55 ### [CVMountd] Error = 124
15480 32d0  07/14 17:23:55 ### [CVMountd] Error = 124
15480 37c4  07/14 17:54:52 ### [CVMountd] CURL error, CURLcode= 27, Out of memory
15480 1d38  07/14 17:54:52 ### [CVMountd] CURL error, CURLcode= 27, Out of memory
15480 146c  07/14 17:54:52 ### [CVMountd] CURL error, CURLcode= 27, Out of memory
15480 3ca8  07/14 17:54:52 ### [CVMountd] CURL error, CURLcode= 27, Out of memory
15480 3710  07/14 17:54:52 ### [CVMountd] CURL error, CURLcode= 27, Out of memory
15480 32dc  07/14 17:54:52 ### [CVMountd] CURL error, CURLcode= 27, Out of memory
15480 ef0   07/14 17:54:53 ### [CVMountd] CURL error, CURLcode= 27, Out of memory
15480 2b80  07/14 17:54:53 ### [CVMountd] CURL error, CURLcode= 27, Out of memory
15480 26dc  07/14 17:54:53 ### [CVMountd] CURL error, CURLcode= 27, Out of memory

icon

Best answer by Aplynx 15 July 2022, 00:02

View original

3 replies

Userlevel 6
Badge +13

Can you add this additional setting to the media agent and see if it helps? 

 

nCloudServerCertificateNameCheck
category: MediaAgent
type: INTEGER
value: 0 

Badge +3

Wow.Looks like this registry fixed hte problem.I see mountpaths shows that they are accessible from mediaagents where i amde this additional setting.i will make modification on other ma and confirm back

 

We also see some jobs are running fine nw

Userlevel 7
Badge +19

What kind of cloud library are you using? Based on the key I assume it is something that runs onpremise as the key disables some functionality that verifies the SSL certificate and the related hostname that is used.

Reply