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Commvault backup fail error code 19:857 and reason Unknown VMInfo Error

  • 14 July 2022
  • 4 replies
  • 2032 views

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 Commvault backup job fail and reason VMInfo unknown error. v11

 

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Best answer by Jos Meijer 14 July 2022, 09:36

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Userlevel 7
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What do you expect from the community??? In all honesty but if I was a moderator than I would have removed your post @Tinko. If you want some tips/feedback than please add more information or open a ticket but I do hope you handover more information then what you shared in this post.

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ok bro. plz remove my topic.

 

Userlevel 7
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Hi Tin Ko,

Does this error occur on every VM or just one?

Most often this error code is a result of not getting the information needed from the hypervisor level, but to be sure more context is needed.

Please consult the vsbkp.log on the virtual server agent to retrieve more information.

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Hi,
Most of VM occur like this for backup schedule by incremental.
Yes, I’ll check on vsdbkp.log.

Thz 

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