Solved

Commvault logon SSO stuck

Userlevel 4

+14

Hello,

I have enabled SSO on commserve. Today when I try to connect, it is stuck at : Logged in. Initializing UI

I have restarted services.

How to force to connect in local mode to troubleshoot ?

Thanks !

icon

Best answer by Sebastien Merluzzi 25 November 2021, 13:26

Userlevel 6

+12

Hi @Bloopa,

You can press cancel and then it will give you the option.

Please check webconsole.log and webserver.log.

Best Regards,

Sebastien Merluzzi

Userlevel 4

+9

Please review EvMgrS.log from the Commserve during logon attempts.

Userlevel 4

+14

Hi @Bloopa,

You can press cancel and then it will give you the option.

Please check webconsole.log and webserver.log.

Best Regards,

Sebastien Merluzzi

I have loggued with local admin then logout then log in again with sso and now it is ok !

Thanks to all !

Sign up