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Documentation -> expert view -> down?

  • 17 March 2021
  • 7 replies
  • 132 views
Bart
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Trying expert view in the documentation, but after clicking sign in , there is an internal server error. Link I used:  https://developer.commvault.com/11.22/expert/index.html

Known problems @ commvault?

 

Expert view logon

 

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Best answer by Mike Murawinski 17 March 2021, 15:50

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7 replies

S
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Hi @Bart 

Thank you for letting us know, I am seeing something similar.

I can access Expert Documentation internally, but externally there appears to be an issue with authentication as login is required to read Expert content.

I’ll raise this internally and let you know once this is resolved.

Thanks,

Stuart

Customer Support
S
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Hi @Bart 

Looks like authentication is working again now, are you able to login?

This came online whilst I was checking internally, even before I flagged with the Documentation team, so looks like a brief temporary issue.

Thanks,

Stuart

Customer Support
Bart
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not working yet.

But, https://developer.commvault.com/11.22/expert/index.html  => sign-in not working

https://developer.commvault.com/11.21/expert/index.html =>  sign-in not working

https://developer.commvault.com/11.23/expert/index.html => sign-in WORKS

S
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Userlevel 7
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Ah yes, I’m seeing the same behaviour. My tests earlier were successful with FR23.

I have raised this with the Documentation team.

Thanks,

Stuart

Customer Support
S
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Userlevel 7
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Hi @Bart 

I am now getting successfully redirected to login for FR21, 22 and 23.

Are you able to login successfully to Expert Documentation now?

Thanks,

Stuart

Customer Support
Bart
Rank
Userlevel 6
Badge +13

Hi @Bart 

I am now getting successfully redirected to login for FR21, 22 and 23.

Are you able to login successfully to Expert Documentation now?

Thanks,

Stuart

 

Yes, it works.

M
Rank
Badge +1

Hi @Bart and @Stuart Painter,

Thank you for bringing this to our attention. There was an issue authenticating expert documentation from certain Commvault subdomains. We fixed the issue, and now you should be able to log in to expert documentation from documentation.commvault.com, docs.commvault.com, and developer.commvault.com.

Apologies for the inconvenience. Please do let me know if you experience any further issues with the documentation site.

Thanks,

Mike

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