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Failed to configure CommServe LiveSync schedule policy

  • 17 January 2023
  • 3 replies
  • 134 views
J
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Hello,

i configure livesync with this kb https://documentation.commvault.com/2022e/essential/106024_setting_up_commserve_livesync_for_existing_commserve_server.html

when i try to enable the livesync I get an error:

CommServe LiveSync package is not installed. Install the CommServe LiveSync package and try again.

on the commcel console “control panel”  the “enable commserve live sync” is enable.

when i try to do a test i get an error that the feature is disable.

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Best answer by Chris Hollis 16 February 2024, 00:42

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M
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I have also the same problem

J
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hello team, Any updates regards this issue?

Chris Hollis
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 @Jean-Paul @mtufangil1992 

Sorry for the delay here… this was an issue addressed in FR28.71 (CPR2022E) whereby a database flag was incorrectly being set.

https://documentation.commvault.com/2022e/expert/files/service_pack/updates/11_28_107.htm refer to hotfix #4865

If you patched your environment to a recent maintenance release, it’ll be addressed.

Regards

Chris 

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