Recently deployed a FREL for granular level restores but getting failed to mount . Communication is proper and FREL has been restarted
Best answer by Abhi240995
View originalRecently deployed a FREL for granular level restores but getting failed to mount . Communication is proper and FREL has been restarted
Best answer by Abhi240995
View originalany chance you were able to look at this?
Encountering some deployment issues in the LAB, will have to fix this first before I can confirm.
Apologies for the inconvenience
Hi josh are u referring init_fbr.logs as dont see anything by fbr.log . just confirm
Interesting….
If you want I can check the FBR.log, if so please provide the log.
Otherwise I am curious what the outcome of the support case will be.
Hi Jos ,
checked cvping and ping are working absolutely fine
Just to be sure, as the log clearly states an connection error, have you logged on to the FREL and performed command line commands:
Have checked all possible communications and all seemed to working fine . Finally have logged support case
Seems there is a connection failure from the FREL to the vCenter (have anonymized your environment info) :
1625 b5823 04/19 11:06:42 ### CVMWareInfo::Connect() - VISDKCppBridge::Connect failed [Error: ConnectFailure (Connection timed out)]
1625 b5823 04/19 11:06:42 ### CVMManualDiscVMInfoCache::PrepareVMInfo() - Error Connecting - Failed to connect to vCenter server [x.x.x.x] as user [<username>@<domain.suffix>] from access node [STKCVL001]. [Error: ConnectFailure (Connection timed out)]
1625 b5823 04/19 11:06:42 ### CVMManualDiscVMInfoCache::GetVMInfo() - Failed to prepare VMInfo object for x.x.x.x
Logs have been uploaded , Kindly help
Kindly help
find attached
Ok great 👍
Can you provide insight in the logs on the FREL? Probably cvd.log or fbr.log if I remember correctly when facing mount issues.
These can be retrieved by connecting via SCP to the FREL or send log files function in the CommCell.
Logs should be in /var/logs/Commvault/Log_Files/
Also are you browsing from a snapshot, disklibrary or tape storage policy copy?
I deployed V11.24 OVA
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