Hello team
I need your help about the problem that happened. I have a schedule that executes a HealtCheck report. but it ended with a mistake . I analyzed the logs and i see a lot of error but i didn t find any explaination I would like to ask you to look at the problem and answer what could be the problem? Screenshots in the attachment. Many thanks for your help
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Machine : hostname
File : JobManager.log
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5600 193c 11/29 10:18:24 961568 Servant [*** Scheduled Report Request ***]
5600 193c 11/29 10:18:24 961568 Servant The JobID for the Scheduled Report Request is [961568]
5600 40c 11/29 10:18:24 961568 Scheduler Phase [1-Scheduled Report] (0,0) started on [076SY100.XXXX] in [1669713505] second(s) - scheduledReport.exe -j 961568 -a 26425 -t 8012
5600 430c 11/29 10:18:24 961568 Servant Reg [Control] received. Client [XXXXX plattype = 1
5600 430c 11/29 10:18:26 961568 Scheduler Set pending cause [Report Failed]::Client [xxxx] Application [scheduleReport] Message Id [587203041] Error code [35:481] RCID [0] ReservationId [0]. Level [0] flags [0] id [0] overwrite [0] append [0] CustId[0].
5600 3128 11/29 10:18:26 961568 Scheduler Phase [Failed] message received from [076SY100.XXX Module [scheduleReport] Token [] restartPhase [0]
5600 3128 11/29 10:18:26 961568 Scheduler -> [Failed] <- Scheduled Report
9180 3af4 11/29 10:18:24 961568 EvReportMgr::GenerateReportNonSecurity() - xmlStr [<?xml version='1.0' encoding='utf-8' ?><TMMsg_JobOption><adminOpts><reportOption><commonOpt endUserSecurity="0" reportType="8012" reportCustomName="Taches Copies Auxiliaires - 7 Jours.pdf" emailType="2"><emailAddress val="XXXX@XXX.fr"/><emailAddress val="s.exploitation@XXX"/><locale country="BE" language="fr" locale="fr-be" LCID="2060" displayString="français (Belgique)" localeName="fr" localeId="6"/><outputFormat outputType="6" isCompressed="0"/></commonOpt><webReportOption reportType="CustomReports" reportId="42" webconsoleClientId="2" filePrefix="Aux copy job details" webserverId="0" url="%2Freportsplus%2FreportViewer.jsp%3FreportId%3D42%26pageSize%3D-1%26exportType%3Dpdf%26viewportWidth%3D1600"><executiveSummaryOption headName="" commCellGroupList="" designation=""/><customDocumentOption guid=""/></webReportOption></reportOption></adminOpts></TMMsg_JobOption>]
9180 3af4 11/29 10:18:24 961568 EvReportMgr::GenerateReportNonSecurity() - generating Aux copy job details
9180 3af4 11/29 10:18:25 961568 CheckAccessibility() - cvInternetGateway download failed with error [0xEDD00000:{CvCURL::CvProtocolReq::download(463)} + {CvCURL::CvProtocolReq::SendReqest(614)} + {CvCURL::CvProtocolReq::Execute(690)/CvCURL.0.0x0-Requested Operation Failed. Return value from CURL: [0] Response code from server: [401]}]
9180 3af4 11/29 10:18:25 961568 genReportsWebSchedule::generateReport() - Failed to generate report using any web console.
9180 3af4 11/29 10:18:25 961568 EvReportMgr::GenerateReportNonSecurity() - Failed to generate report for report type=[8012] task ID=[961568].
9180 3af4 11/29 10:18:25 961568 EvReportMgr::disposeReport() - Aux copy job details : Report Failed
9180 3af4 11/29 10:18:25 961568 genReportBase::getReportUrl() - Generating report using web console [http://076SY100.XXXX:80/webconsole].
9180 3af4 11/29 10:18:25 961568 mailRpt::sendMailThroughTemplateFeature() - Calling SendEmailTemplateMail with UserId [1] LocaleId [0] TokenXML:[<?xml version="1.0" encoding="UTF-8" standalone="no" ?><Api_SendEmailTemplateMailRequest customWrapper="<!doctype html><html><head><title>Message</title></head><body><div style="width: auto; padding : 0; margin: 0 auto; border : 0; "><table border="0" cellpadding="0" cellspacing="0" bgcolor="#ffffff" style="color: #666; background: #ffffff; border : 0; "><tbody><tr><td width="100 % " valign="middle" bgcolor="#ffffff" style="color: #666666; background: #ffffff; vertical - align: middle; font - size: 1em; line - height: 1.2em; text - align: left; font - family: Helvetica, Arial, sans - serif; ">[CONTENT_EMAIL]</td></tr></tbody> </table></div></body></html>" isReport="1" templateTypeId="14"><tokenValues name="WEB_REPORT_URL" value=""/><tokenValues name="WEB_REPORT_FAILURE_STRING" value="<br><a href = "http://076SY100.XXXX:80/webconsole/reportsplus/reportViewer.jsp?reportId=42& "style = "color:#2f4e66; font-family:Tahoma,verdana,arial,sans-serif; font-size: 24px;">Aux copy job details</a><br><div style = "margin-top:10px; margin-bottom:10px"><font face="Tahoma" size= "2" style=" color:#7d7c7c ">Generated by schedule: </font><font face="Tahoma" size= "2" ><a href = "http://076SY100.XXX:80/webconsole/reports/reports.jsp?page=scheduleSettings"style = "color:#2f4e66;">Taches Copies Auxiliaires - 7 Jours</a></font><br><font face="Tahoma" size= "2" style=" color:#7d7c7c ">État: </font><font face="Tahoma" size= "2" style="color:#fc0000;" >Échec du rapport</font><br><font face="Tahoma" size= "2" style=" color:#7d7c7c ">ID de tâche : </font><font face="Tahoma" size= "2" > <a href = "http://076SY100.XXXX:80/adminconsole/#/jobs/961568" style="color:#2f4e66;">961568</a></font></div>"/><tokenValues name="WEB_REPORT_UNSUBSCRIBE" value="<font face="Tahoma" size= "2" style=" color:#7d7c7c ">To stop receiving these E-mails, please click <a href="http://076SY100.XXX:80/webconsole/unsubscribeFromReportSchedule.do?taskId=26382&emailId=XXXX@XXX.fr" style = "color:#2f4e66;">here.</a></font><br><br>"/><tokenValues name="WEB_REPORT_SUBJECT" value="Aux copy job details"/><toEmails val="XXX@XXX.fr"/><toEmails val="s.exploitation@XXX"/><attachments attachmentName="" attachmentPath=""/></Api_SendEmailTemplateMailRequest>]
9180 3af4 11/29 10:18:26 961568 mailRpt::sendMailThroughTemplateFeature() - Email template not found.
9180 3af4 11/29 10:18:26 961568 REPORT COMPLETED, Job ID = 961568
many thanks
dgn
Best answer by Mike Struening RETIRED
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