How do I resolve error 19:2043 - Failed to get the configured member server list for Virtual Server?

  • 30 December 2020
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I’m trying to run my Virtualization Client backup, and this is the message I see when the job goes pending at 5%. What should I look into, to address this?


Best answer by Aristo 31 December 2020, 03:18

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Hi Japplin, 


What i suggest checking is on the subclient properties, check the Access Nodes listed and ensure they are online, and of the same Software version as the pseudo client (VSA)

If this client was part of a CommCell migration, then the Access Nodes originally configured are likely in the old CommCell and no longer accessible. Add Access Nodes for the new CommCell that have the appropriate access and retry the backup.


I hope this was useful