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How to clear update and logs in commcell server

  • 28 September 2022
  • 4 replies
  • 219 views
A
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Dear All,

 

I have issue with my tape backup. Also my logs file location almost full. Please help me to clear oldest unwanted logs and update file.

 

 

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Best answer by MNRunner 28 September 2022, 20:09

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4 replies

U
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Userlevel 1
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Good Morning,

Could you provide us a screenshot inside the log location? Might have some dump files filling up the path.

Also sometimes the increase of the debug level or number of logs could cause this issue. 

Please open the CommVault Process and reset the count and debug levels.

 

Regards,

Santiago Urosa

G
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Hi @Abhiman W,

Just to add to the prior post here is documentation on how to reset the count and debug levels https://documentation.commvault.com/11.24/expert/5554_setting_logging_parameters_in_process_manager.html

M
Rank

Hello @Abhiman W -

 

#1 For tape issue, please create support ticket with Commvault

#2  Updates folder supposed to be under 1GB.   There is something wrong in your setup as your folder is consuming 39GB.   Please create support ticket or send screen capture of what is inside with size info. Below additional setting might help

https://documentation.commvault.com/additionalsetting/details?name=%22nExpireUpdates%22&id=1079

 

#3 Log Files folder supposed to be under 1GB. 38GB is huge and please send screen capture with details.

Hyder
Rank
Userlevel 3
Badge +8

I think you have a really large file in your Log Files directory, what's the largest file size?

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