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Commvault Q&A

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  • 3,987 Topics
  • 17,731 Replies

3987 Topics

A
Byte
Ashok Somasundaram
asked in Commvault Q&A

How to backup gfs2 file system using GlusterFS or GPFS, without normal agent backup?

HI Team, i have gfs2 file system cluster nodes and looking for an backup type of gluster fs or gpfs - but neither of them are able to backup gfs2 type. Glusterfs - skips the gfs2 file system stating “skipping it as its a gluster subclient”, GPFS type- doesn't even identify the content, mean there is “no gpfs content found “is the log says.. wondering any possible way without normal FS agent backup to backup gfs2 fs Appreciate your help.. Thanks..!

9
R
Vaulter
1 year ago
V
Byte
virgilByte
asked in Commvault Q&A

Incremental Restore Job

Hi teams,I would like to know if it is possible to segment a restore job over several days ?If yes , how to do that ?Regards

4
christopherlecky
Byte
1 year ago
neuwiesener
Byte
neuwiesenerByte
asked in Commvault Q&A

Live browse of guest files from a cloud library from a MA in the cloud

We have the following scenario:Cloud library → shared between MA1(windows vm on prem) ; MA2(azure VM windows) VMware VM (backed up using VSA) backed up by MA1Browse and restore from MA1 worksservices stopped on MA1Browse and restore from MA2 fails → “Browse failed due to error while mounting virtual machine.”We see that the cvvd driver is not loaded on MA2 wheras it is on MA1. (As per https://documentation.commvault.com/11.24/expert/30807_live_browse_and_block_level_browse.html Block-level browse uses a block-level driver to mount a pseudo disk on the MediaAgent being used for browse and restore operations.; Cloud Library Support for Live BrowseFor all VSA hypervisors that support live browse, you can perform live browse operations with the following cloud libraries: Microsoft Azure Storage: Default container storage using hot or cold access tiers with General Purpose v1 (GPv1) or General Purpose v2 (GPv2) storage account)  Question is : Is live browse supported for MAs in Azure?  

18
Mike Struening
1 year ago
S
Bit
S GreenBit
asked in Commvault Q&A

Out of place restore from save-as script not working

Hello community,I am testing a CLI (qoperation) restore script to restore a random file from clientA to clientB, but it is not working.  The script is getting the following error on the qoperation cmd for the restore XML file:Out of place restore. User [{clientB}_localadmin__] must have [Out-of-Place Recover] capability for the source and [In Place Recover] capability at the destination.Anyone have any idea why I’d get this message?The script is being executed on clientB, but I also get same error running it directly on clientA, the host where the source file lives. To create the restore script, I used the java console to select clientA/subclient and a specific backup date, then selected a sample file to restore and filled in the restore dialog as a re-directed restore to clientB - then saved the restore script (save-as-script).  I can certainly restore the file if I were to just let the restore run directly from the restore dialog, but for some reason the save-as script is not able to

3
Mike Struening
1 year ago
Marco Lachance
Byte
Marco LachanceByte
asked in Commvault Q&A

Stopping and Starting a HyperScale X Reference Architecture Node

Something is not correct in the documentation ! Starting a Node After a Reboot have exactly all the same steps as the Starting a Node Manually ??https://documentation.commvault.com/11.24/expert/132929_stopping_and_starting_hyperscale_x_reference_architecture_node.html Thank you

4
Mike Struening
1 year ago
L
Byte
LaurentByte
asked in Commvault Q&A

CV Cloud - Commserve staging

Hi ! Just wanted to try the Commvault Cloud Commserve staging, as I’m trying to dig into SP to Plans conversion..Following the documentation, I went to https://cloud.commvault.com/webconsole/cloud/edc/Staging.jspBut unfortunately, in the proposed Versions, my current Production version is not listed. I’m on 11FR21 (yes, FR, not SP anymore  ) :So, is this a deprecated feature ? Or v11FR21 is not supported for staging, or just a missing FR ?Of course, what I need to have is a staged environment in the same version as mine, not to a previous (might not work at all) or a next FR (might also not be relevant).. Or maybe I did not get the purpose of this CV CS staging.. I hope I don’t have to raise a case to report this, that’s why I’m asking our Community 

5
Mike Struening
1 year ago
C
Byte
CVbackupByte
asked in Commvault Q&A

restore mailbox exchange online

If i want to restore  an email of exchange online, i cannot see any emails. If i use the java console there is no problem, I can resore a single email from a user. Anyone seen this before? User rights? 

8
Mike Struening
1 year ago
Henke
Byte
HenkeByte
asked in Commvault Q&A

Web Report Inconsistent

Hello!Our auditors use reports from Commvault to verify incidents in our incident system. Mainly they have been using PDF reports.As of late we discovered some discrapancies in the reports. First it seems the number of pages created for a pdf differs even though the time frame is the same. We also discovered some naming and columns was changed in the reports. I think that both can be explained by that one: the PDF creator program might render the pages diffrently, Second: the naming and column change problaby was due to service pack upgrade.I also discoverd that the number of protected object wasnt consistent in one of the reports, I had run it 3 times for verification. All other counters seems to be accurate. How can this be? The reports should be the same if all selection criteria are the same?Anyone else experienced this? Headings of the reports below.BR Henke    

4
Mike Struening
1 year ago
B
Byte
BloopaByte
asked in Commvault Q&A

Netapp cloud volume on AWS

Hello,Netapp cloud volume ontapI am trying to find How to backup Netapp cloud volume ontap with Commvault.Is it possible ?     

5
Mike Struening
1 year ago
T
Byte
Thos GieskesByte
asked in Commvault Q&A

jobresults folder in azure storage

hi, a customer of ours is using the Onedrive backup functionality with 4 acces nodes.they have allocated azure storage as a shared path for all 4 nodes their jobresults.so that they can manage the data more easily. the customer however allocated COOL tier storage for this, and we are coninously getting the following error in the discovery: Exception raised while creating tables. SQLITE_IOERR[10]: disk I/O errorso we are wondering if COOL tier storage is supported for a Jobresults folder? i could not find a direct reference to this in the docs. kind Regards,Thos Gieskes.

4
Mike Struening
1 year ago
Robert Horowski
Commvault Certified Expert
Robert HorowskiCommvault Certified Expert
asked in Commvault Q&A

Sybase 17 support

Hi, Does anybody know if Sybase 17 is currently supported by Commvault.when looking in docs https://documentation.commvault.com/11.25/expert/3102_sybase_system_requirements_03.htmlit says: Sybase Adaptive Server Enterprise 16.0 SP03 PL07 and More Recent Versionsbut I am unsure if that means v16 and higher SPs or v16 and any “More Recent Versions” like v17.Please let me know.

9
Mike Struening
1 year ago
ibrahimemrekaya
Byte
ibrahimemrekayaByte
asked in Commvault Q&A

I couldn't install Commserve on Linux

Hi,I saw Commvault bring Commserve Linux feature in Feature Release 25. So i wanted to test it. I created Linux package as described here;https://documentation.commvault.com/11.25/expert/2696_downloading_software_for_unix_linux_and_macintosh_computers_using_download_manager.htmlI installed fresh RHEL 8.3. I’m trying to setup as described here;https://documentation.commvault.com/11.25/expert/132361_installing_commserve_server_in_linux_environment.htmlIn my screen i don’t see Create a new CommCell Group option. My screen; Could you help me for this issue. Thank you.

44
C
Vaulter
1 year ago
W
Bit
wernermpBit
asked in Commvault Q&A

Migration from VMFS to vVols

We are migrating VMware VMs to a new NetApp storage array via Storage vMotion. In our current environment we use VMFS datastores. It is our intention to create vVol datastores on the new NetApp storage and migrate from VMFS to vVols. Is there anything we need to know or be aware of as it relates to our Commvault backups? Is there anything we need to change in our Commvault environment or change in our approach to performing Commvault backups? Thank you!

2
W
Bit
1 year ago
M
Byte
MubaraqByte
asked in Commvault Q&A

AirGapping

Hello, Everyone.I have a client trying to airgap their data. They have some data currently backing up to tape at an off-site location.I know having a backup offline on tape is a type of airgapping but they are looking to sever communication between the production media agents and DR media agents whenever replication is not ongoing.I know commvault has some scripts and workflows to create these, but i am looking at doing a one-way firewall configuration between the production media agents and dr media agents, using the DR media agents as the source and prod media agents as destination, so that connection can be established from only the remote site. Does that make sense? i would appreciate any advice i could get.

1
Mike Struening
1 year ago
T
Byte
ThomasGByte
asked in Commvault Q&A

Netapp NAS backup with snapdiff

Hello,We want to backup a big Metro Cluster with many volumes and NFS and CIFS shares using the snapdiff feature. We started with default subclient and configured some exclusions of shares where we do not want to create a snapshot. Each share is on a separate volume but we saw that snapshots are created on all volumes even on the volumes with excluded shares.How can we control the behaviour of creating snapshots on backuped shares (volumes) only?Thanks at all.

6
D
1 year ago
D
Bit
DhandapaniBit
asked in Commvault Q&A

commvault DB2 Incremental backup is taking high time compared to full backup

commvault DB2 Incremental backup is taking high time compared to full backup

3
H
Vaulter
1 year ago
S
Commvault Certified Expert
SSchmidtCommvault Certified Expert
asked in Commvault Q&A

Reporting Exchange Mailbox V2 Backups

Hi, we are looking for an report which reports the backup status of the exchange mailbox v2 agent.  The normal Reports have no informations regardingd the following inforamtions: Skipped mailboxes Failed Mailboxes Completed mailboxes In the java gui only the archive backup juob sum report is working but with non inforamtions. In the command center also no detailed inforamtion.  We need in the daily reporting an info which mailbox did not worked and which has skipped.  Do you know any possibility for this ? 

3
Chris Hollis
Vaulter
1 year ago
F
Fabrizio
asked in Commvault Q&A

PostgreSQL table level restore failed

Hi,I'm trying to do a table level restore of postregsql from the production server to an auxiliary server.If i perform a database restore without selecting table level browse, the restore works correctly.Below are the screenshots of the restore job: This is the extract from the PostGresRestore.log:107062 1a252 10/20 11:17:18 933085 PostgresRestore::getArchiveFileIdsFromIndexForAJobV2() - totime = 0107062 1a252 10/20 11:17:19 933085 IDXBROWSECL Sending init request [<?xml version="1.0" encoding="UTF-8" standalone="no" ?><databrowse_BrowseRequest opType="1" pathType="0"><entity _type_="0" applicationId="125" commCellId="2" subclientId="2567"/><paths path="/TblView"/><timeRange fromTime="0" toTime="0"/><options DoNotCacheFilters="0" PreferContentServer="0" adjustPerLastDRTime="0" browseFromCSDB="0" bulkOperation="0" bypassSubclientConfig="1" caseInsensitive="0" caseManagerDataCopy="0" createRestoreVectors="0" cycleBrowse="0" disableSnapOptimizer="0" doPred

4
Mike Struening
1 year ago
A
Byte
Ashok Somasundaram
posted in Commvault Q&A

Oracle RAC nodes not handling single node outage

HI @Emils I am facing same issue with oracle rac agent - where we have three node cluster for a database, if one node is down, the rac agent is not taking the available node for the backup. is there any config need to be changed?

3
Mike Struening
1 year ago
N
nanuck
posted in Commvault Q&A

Experience with Lenovo DE2000H (NetApp E-series) and IntelliSnap

Hi, someone has experience with Lenovo DE2000H and IntelliSnap, Lenovo DE2000H is a rebranded NetApp E-series 2812 storage

1
Mike Struening
1 year ago
A
Bit
AndreasBGBit
asked in Commvault Q&A

Enable 1-touch by default - Linux

Hi Is it possible to enable 1-Touch Recovery on Linux by default?So that all new added clients will have this feature enabled. 

2
Robert Horowski
Commvault Certified Expert
1 year ago
E
Byte
ElmerTByte
asked in Commvault Q&A

Unable to install Commvault client on SAP HANA server SLES SP12 SP4

Hi, Having issues with installing the Commvault client on a linux machine SLES 12 SP4 with SAP HANA. @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@Machine : jg-sapbckupprdFile    : AutoInstall.log@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@4108  11e0  11/14 15:02:57 1315826 [fnCvUpdateDBJMStatusNew] Updating Database with evMsgId [1140850840] for  JobId [1315826], JobType [3],clientName [jg-hanadr], clientId [0]4108  11e0  11/14 15:02:57 ####### [SendDisConnectReq]() - Sending disconnect request.4108  11e0  11/14 15:02:57 1315826 [InstallUnixSeed]() - Before installing seed package, need to check if packages [] selected for install are supported on remote client [jg-hanadr.jaidah.local]4108  11e0  11/14 15:02:58 1315826 [InstallUnixSeed] Base package will be installed on client [ jg-hanadr.jaidah.local ], installDirectory [  ],ans file [C:\Program Files\CommVault\Simpana\Deployment\Install\jg-hanadr.base.xml].Transferring Base package files to the client..

10
E
Byte
1 year ago
Marco Lachance
Byte
Marco LachanceByte
asked in Commvault Q&A

Mail server configuration

Is there going to be another way to configure sending email if legacy SMTP relay is not allowed in the azure account of the customer ?

5
Mike Struening
1 year ago
Mohit Chordia
Byte
Mohit ChordiaByte
asked in Commvault Q&A

FIleSystem backup converts files to .gz format

Team,We had an issue with application today when started file-system backup for directory mounted on host. The underlying storage for that directory is an NFS export .We started fil-system backup of specific directory from commvault through an on-demand sub client and observed that log files are started converting to .gz format .Is this something expected behavior when CV backups up lot of small log/bin files with underlying storage as NFS ?  Should i not take file-system backup for NFS through unix idataagent ? I understand that by-default it is excluded from default subclient.Let me know if i did something wrong here ?  See these messages in log , what does this mean ?86695 152a7 11/29 11:12:33 5082624 SdtBase::cfgComp() - gzip comp level set to [-1]5456  2d48  11/29 03:12:48 ####### [DSBACKUP   ] DsBackup received a Init Signature Message (SIDBStoreId - 22) (compressed - 1 ) (Source Side Deduplication - 0)5456  2d48  11/29 03:12:48 ####### [DSBACKUP   ] signature initialization succ

11
Mike Struening
1 year ago
D
Byte
drPhilByte
asked in Commvault Q&A

Failing backups after applying new additional license

Hi all, after applying new license for Azure, there are failing backups with the error - Enterprise backup capacity license is required to run jobs. (For Oracle and VM clients). Before uploading the license there were no such errors.To run the backup it is needed to manually release-reconfigure the client after each backup.Is it possible that new license could somehow overwrite the previous/default one?Is it good idea to reapply the old licence and than investigate why new license is making problems? Cheers!

3
Mike Struening
1 year ago

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