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Commvault Q&A

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  • 3,469 Topics
  • 15,958 Replies

3469 Topics

M
Byte
Muhammad AbdullahByte
asked in Commvault Q&A

out of place oracle restore failed ORA-27199

Hello dears,  im facing an issue while performing out of place restore for oracle database, the restore start to transfer 3 or more files then go in pending status with the below error       Error Code: [18:182]Description: Failed with     SBT library error [ORA-27199: skgfpst: sbtpcstatus returned     errorORA-19511: non RMAN, but media manager or vendor specific failure,     error text: ]Source: R12_DB, Process: ClOraAgent Mediaagent job manager log26501 59f7 02/01 10:28:38 #### SdtTailServerPool::StopPipe: Going to stop client with SDT pipe [SDTPipe_R12_DBCRP_COLD_jd-mediaagent_5255_1675236023_20203_1_11b7691e0]. Type [0]26501 59f7 02/01 10:28:38 #### SdtTailServerPool::StopPipe: Cannot find SDT pipe [SDTPipe_R12_DBCRP_COLD_jd-mediaagent_5255_1675236023_20203_1_11b7691e0]. JobId [5255]. Calling JM unregister here on its behalf26501 59f7 02/01 10:28:38 #### deinitializeSDTpipeline CALLED for pipelineID [SDTPipe_R12_DBCRP_COLD_jd-mediaagent_5255_1675236023_20203_1_11b7691e0] 5255   

3
M
Byte
12 days ago
M
Byte
Muhammad AbdullahByte
asked in Commvault Q&A

Nutanix AHV unable to view or list the VMs

Hello, im trying to configure Nutanix appliance i have entered the prism ipport 9440 is accessible from the access node the readiness is ready.but when i cannot browse the vms in the vms tab, when i switch to the containers and expand i can see the vms.when i select a vm from a container and try to perform a backup it pop up an error that vm is not found or subclient is empty  attached the vsbkp log from access node contains the error below curl-err:[No error] http-resp:[412] url:[https://10.11.153.100:9440/PrismGateway/services/rest/v2.0/vms/2e2d2a1d-fad6-b949-8b1f-535e4deaf2a2] req-data:[_null_] len:[0] server-resp:[{"message":"This action is not supported on Prism Central","detailed_message":"This action is not supported on Prism Central","error_code":{"code":1101,"help_url":"http://my.nutanix.com"}}] resp-size:[188] your advise is appreciated. 

4
M
Byte
12 days ago
K
Byte
KamilByte
asked in Commvault Q&A

Locations for Vaultracker configuration

Hello Commvault Community,  Could any of you tell me about the location for the Commvault Vaultracker configuration? How will they differ, how to understand it correctly, because in the documentation I have not found an answer that fully allowed me to understand it. What is the difference between Stationary and Transit location - is it just a logical difference or maybe I don't understand something? Thanks&Regards,Kamil

2
K
Byte
12 days ago
M
Bit
Mark StoffelsBit
asked in Commvault Q&A

incorrect report Enable Ransomware Protection

I'm currently getting a critical warning in my security check ,”Some mount paths are not secured against ransomware”. Commvault recommends you enable this feature.but when I run the report on my MA's, it is enabled on all 🤔  

11
R
Byte
12 days ago
D
Byte
DanCByte
asked in Commvault Q&A

Azure VM backup and ASR - possibility of encountering issues

Hello Community, #1 Is there a possibility of encountering issues such as performance degradation, resource contention, and conflicts when running both Commvault Azure VM backup (both Intellisnap and regular Azure VM-level backup) and Azure Site Recovery (ASR) on the same virtual machine at the same time(running both Commvault Azure VM backup using Intellisnap and ASR on the same virtual machine) or any side node from other customers that you were aware of  #2 are those two solutions work differently and capture different types of data during backup/asr replication? thanks 

2
D
Byte
12 days ago
B
Byte
bc1410Byte
asked in Commvault Q&A

just upgraded to 11.28.x commcell "Event Viewer" no longer shows bkup jobs completed

Hello we just upgraded to 11.28 maintenance release 63 and I have noticed that the commcell EVENT VIEWER - ALL Events is no longer displaying “program-JobManager” backup jobs like it use to when we were on 11.24.x.   It does list in the event viewer when the DR jobs runs or if there is are fail logins etc but no longer displays the completed backup jobs.Backup jobs are running successful as I can in the “command center” they have completed successful Any thoughts on why this is happening.  Im still consider myself a rookie commvault user. ThanksBC 

4
B
Byte
13 days ago
0
Byte
0ber0nByte
asked in Commvault Q&A

Storage Policy Copy Create limitation ?

Hi Team, The Library of Storage Policy Copy, which I marked in the red frame in the screenshot below, will be closed. For this reason, we need to move the data to the "Private Cloud Library" that we have just created."Private Cloud Library" is not listed as Storage Pool when creating new Storage Policy Copy. There are already 2 Storage Policy Copy attached from "Private Cloud Library".The question is: How can I add a Storage Policy Copy with different retention addressing the same Library? Is there a limitation?If I can't get past this, is there any suggestion on how I can move the data?   

3
C
Vaulter
13 days ago
M
Bit
MekkiBit
asked in Commvault Q&A

Monitor every Client computer space on disk

I want to monitor how much my client computer are consuming from my disk, how to do that ? I checked the monitoring template but i did not find what i need.

1
C
Vaulter
13 days ago
C
Carl Brault
asked in Commvault Q&A

File Archiving Massive Recall Space Requirement

Good day everyone,I have a customer that has been doing file arching for few years now. But now they need to massively recall everything that has been archived, but for that they need to provision the space required for the recall.As mentioned on the following thread, I can see the Archive / Compliance Job summary report:And it shows what was archived using traditional Archiving.But, the problem is that the customer switched to OnePass at some point. And based on the customer’s estimation, the OnePass archived data does not show in the report.Is there a way to see how much data has been archived with OnePass? Many thanks in advance.

2
C
13 days ago
E
Byte
elizabetaByte
asked in Commvault Q&A

Backup of virtual machines separated into Data and Index on two different tapes in the Tape library

Hello,I have Commserve backup server simpana version 11.20.85, I have configured setup for backup four virtual machine (VMware virtualization)I noticed that the Data and Index backup of four virtual machine is placed on two separate tapes on the Tape library. This is a limitation because I have two drives on the Tape library.If I have a backup that is performed on another drive, the backup of these four virtual machines cannot be performed simultaneously.Where is it configured, perhaps in the Storage policy or Schedule policy, that the Data and Index backups are placed on two separate tapes?Best regards,Elizabeta     

8
E
Byte
13 days ago
Juergen
Byte
JuergenByte
asked in Commvault Q&A

1-touch recovery and virtualize me Linux

Hello,Do we know when Commvault will support 1-touch recovery for new RedHat versions like 8.7 ?For virtualize me very long time is no support for newer Linux releases likethis: Red Hat Enterprise Linux/CentOS 8.0 with glibc 2.28.x: Virtualize Me is not supported Is there a roud map for this, last year I heard it will be come in 2023E ?regards Juergen

5
Juergen
Byte
13 days ago
Gergely (Sydney)
Vaulter
Gergely (Sydney)Vaulter
asked in Commvault Q&A

AWS RDS Postgres backup is using temp file on access node

Sorry, wrong category, can’t delete...

3
Meera
Vaulter
13 days ago
V
Byte
VjduurenByte
asked in Commvault Q&A

AirGap in another Azure Tenant

Hi all,We are creating an AirGap Solution towards another Azure tenant.The AirGap solution contains multiple Network Gateways and MediaAgents with Storage Accounts attached.Question:1. Does anyone have experience using a Azure Private Link Service to sent AirGap Copies using the Azure Backbone Network?2. If yes, how did you configure the Azure Load Balancing?How I think it’s working: 

1
J
Vaulter
13 days ago
Gaetano
Byte
GaetanoByte
asked in Commvault Q&A

How to check Metallic Cloud Storage license expiration

Hello everybody,I have just received in my mailbox the warning for Metallic Cloud Storage Service license expiration. Where can I check the exact date of expiration? I tried the License Summary Report but it shows License expiration: N/A in the Metallic paragraph. Thank youGaetano  

1
C
Vaulter
14 days ago
R
Byte
Raj BalarajByte
asked in Commvault Q&A

Physical Tape Library Connect ESXi Host (UCS FI)

Hi Team, Is there any way to connect the Physical Tape Device into Virtual Machine under vmware Esxi Host?The VM will install with Window OS. Is there any possible to do so without physical Media Agent? Please advise or share any related document.Appreciate the help to guide, if we can use FC/ SCSI connection to connect both VM & Tape Library. 

1
C
Vaulter
14 days ago
J
Bit
JassBit
asked in Commvault Q&A

Need to know commvault backup directory structure in cloud storage. If it is configurable from commvault?

Hi,Trying to find out the directory structure that Commvault creates in S3 Compatible cloud Storage.I created a VM backup from VMware and got the below Directory in S3 Compatible : Does V_1​ , V_11 mean different backup attempts? What is the difference between the below folder structure?​​​​​​Is it something configurable from Commvault Software?

4
J
Bit
14 days ago
A
Adarsh.op
asked in Commvault Q&A

we are getting error in The SCSI command to drive is stuck on the active drive controlling mediagent

Hi Team,  I have getting an error in Our Commvault backup infra as follows below  "The SCSI command to drive is stuck on the active drive controlling media agent” Please advice on this case

8
D
Byte
14 days ago
S
Commvault Certified Expert
SSchmidtCommvault Certified Expert
asked in Commvault Q&A

Antivirus Software on FREL

Hi All, our security team ask me if its possible to install the trend micro av software on the frel. We used the ova template from comvmault. If its okay to install the av agent are the normal excludes for an mediaagent under linux enough or did we need more excludes ? 

7
S
Vaulter
14 days ago
Juergen
Byte
JuergenByte
asked in Commvault Q&A

1-touch recovery for latest UX and Windows versions

Hello, is there a road map for 1-touch recovery for new Linux and Windows versions?I am missing windows 2022 and Linux RedHat 8.6, do we know when it will supported?I am running currently Commvault 11.24.53regards Jürgen

4
Juergen
Byte
14 days ago
A
Bit
Ayman_SeyamBit
asked in Commvault Q&A

directory in Linux not backed up

Hello all i have a file system agent on a Linux server and I can browse the file system but not completely backup directories. the directories with highlighted green, not backup as in the following screen directories not backup highlighted green  /usr/sap/transNote :I can browse the directory with no issue 

4
SparshGupta
Vaulter
14 days ago
A
Vaulter
Abdellatif AITELBACHAVaulter
asked in Commvault Q&A

ElasticSearch backup

Hi There ! Does anyone know how we can protect ElasticSearch Data without using the Hybrid File Store and the Workflow ?Documentation does not mention any other way than the HFS. ThanksAbdel 

7
A
Bit
15 days ago
A
Bit
Ayman_SeyamBit
asked in Commvault Q&A

Sap Backup Failed

Hello all  I have upgraded from 11.28.36 to 11.30.40 and after the upgrade, I notice  sap backups failed due to the following screenshotwhen I browse ClHanaAgent log on the server I got the following  

3
A
Bit
15 days ago
A
Byte
Allan0105Byte
asked in Commvault Q&A

DDB backup

Hi Team,is there any alerting can be done to capture the ddb backup running longer like more than 12 hrs or 24 hrs ? 

2
A
Byte
16 days ago
A
Ajal
asked in Commvault Q&A

Blackout window vs enable total running time

Appreciate if someone can clarify below question,we have critical system backup run mid night and if incase the backup job doesn't complete before working hours we need the jobs to be queued or killed , which one to use  , i can below option for schedule which i can apply for individual task under a schedule , what if I enable total running time but didnot selected kill running job when total running time expires ? and if i set blackout window for client or server groups how it will affect,suppose my job starts at 12 am midnight and i set blackout window from 8 am to 6 pmwhat happends to a job which started midnight and could not complete before 8 , will it get killed or suspended or queued ,?i can set blackout window for individual client from java console can i do the same with comcell console without creating the server group

2
A
16 days ago
C
Bit
Chris NewmanBit
asked in Commvault Q&A

Command Center - Database Tab - Filter question

Good morning,When browsing databases, protect->databases->Databases tab up top.  I’m filtering for Type= SQL server.  It’s displaying SQL server, Postgres, and MariaDB as well.  Has anyone seen this behavior?  Seems like a bug.  We are on 11.30.36.Thank you

4
Sunil
Vaulter
17 days ago

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