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Commvault Q&A

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  • 2,846 Topics
  • 13,945 Replies

2846 Topics

B
Byte
BoyiByte
asked in Commvault Q&A

Commvault Support for MS SQL 2022

Hi,SQL 2022 was just released this morning. Just wondering if it is supported by Commvault for SQL DB backup? https://documentation.commvault.com/v11/essential/143077_microsoft_sql_server_agent_system_requirements.html From the link the latest edition that is supported is SQL 2019 but it also said the page was last updated on Thursday, August 05, 2021. Kind regards,Boyi

2
S
Vaulter
11 days ago
Gaetano
Byte
GaetanoByte
asked in Commvault Q&A

Impact of changing the Password complexity level

Dear all,our Health Report recommends to change the Password Complexity Level from 2 to 3. Once changed, will there be any impact on the current operations in the sense that any job will stop working due to a non-satisfactory password? Is there any way to know which users will be impacted? Sorry if this question sounds a bit dummyHave a nice dayGaetano

2
Gaetano
Byte
11 days ago
S
Bit
sneakyBit
asked in Commvault Q&A

Failed to browse VM

Hey, When trying to browse one of the VM’s for restoring specific file I get the following error:[MsgId[0x0e0000f4][Failed to initialize browse request. Check Browse.log on CommServe for more details.]: [1] Args Pushed, [0] Args expected.  I found in other thread that if I add some keys maybe it will help.Problem is I don’t know where and how to add it :) Commvault version 11.26.35

3
Aplynx
Vaulter
11 days ago
D
Byte
DanCByte
asked in Commvault Q&A

does intellisnap for vmware support by Commvault Worm storage ?

Hello Community,11.24.43intellisnap for vmware has two phases:1. snap backup/snap copy2. backup copy I am planning to implement IntelliSnap for VMware backup to WORM storage (Azure container), and according to the Commvault documentation, the 'SnapCopy (Job-based retention)' feature is not supported for WORM storage.https://documentation.commvault.com/11.24/expert/9251_configuring_worm_storage_mode_on_cloud_storage.htmlActually, Job-based retention is set at the subclient properties level. If I don't set job-based retention, will both SnapCopy and Backup Copy be supported by Commvault for this scenario? 

2
D
Byte
11 days ago
A
Vaulter
Abdellatif AITELBACHAVaulter
asked in Commvault Q&A

Laptop/Desktop Owner automatic assignment

Hi !I am trying to understand how a Laptop owner is associated automatically. If deployment is done using Auth Code, the endpoint is activated but no owner is assigned as opposed to the approach of activating it from the endpoint by the user keying in his domain credentials. Documentation states that the automatic owner assignment is done using 3 ways (https://documentation.commvault.com/2022e/essential/137819_automatically_assigning_laptop_owners_in_commcell_environment.html) All logged in Active Directory users: All users who previously logged on to the laptop The first user to login: The first user to log on to the laptop All users of the laptop's local user groups in the list: All users in the local user groups that are listed All logged in Active Directory users: What if customer requires owner to be ONLY a single user that has logged in the system (the current owner and not any other that just logged in and is not actually using that Endpoint such as a domain administrator th

4
A
Vaulter
11 days ago
A
Bit
Arun Kumar DadiBit
asked in Commvault Q&A

Ceph object based storage for CEPH FS, S2 & RBD is supported

Ceph object based storage for CEPH FS and RBD is supported? what are the different backup options availale for Ceph storage items like Ceph FS, RBD, S2 & S3. 

3
Onno van den Berg
Commvault Certified Expert
11 days ago
K
Byte
KamilByte
asked in Commvault Q&A

Commvault services visible in the network scan tool

Hello Commvault Community,Is it possible to change or hide the name of the service that is visible on commserve that appears when we’re scanning ports with a network scanner? In the attachments there is a screenshot showing exactly what we mean - scanningportbynmaptool.png Can we rename or hide it instead of "Commvault Webserver"? Will it have an impact on the operation of WebServer - probably Commvault systems refer to it, hence the question. Thanks for help,Kamil

2
K
Byte
11 days ago
E
Byte
Egor SkepkoByte
asked in Commvault Q&A

New license Metallic Cloud

Hello,  We get new license for Metallic cloud to extend our librarie, last week added the new license via webinterface without probleem. But the extra 100TB i dont see on cloud librarie yet. But if i run license summary report then i can see that extra 100TB added to the librarie. Librarie  I dont know if you can see the screenshot. 

5
Onno van den Berg
Commvault Certified Expert
11 days ago
A
Vaulter
Amr ShboulVaulter
asked in Commvault Q&A

Office 365 Exchange online

 we are using office 365 app, and we have Commvault on-prem.Q: can we apply cleanup policy on exchange online?

2
A
Vaulter
11 days ago
B
brucquat
asked in Commvault Q&A

NDMP backup of NetApp filer with millions of files

Hi,One of our customer will get soon a NetApp Filer with Full Flash disks (SSD disks). They will have one volume in their NetApp system with more than 100 millions of files. I proposed to use NDMP backup type and configure the feature NetApp C-Mode Multi-Streaming Backups.But the customer is afraid that he will have performance issue using NDMP backups due to the high number of files in one volume.Any advice?Many thanks.

9
B
12 days ago
Alireza B
Vaulter
Alireza BVaulter
asked in Commvault Q&A

One of my backups is failing with error 19:2248 -License is not consumed by agent [\] on client [\].

Hey guys.  I happened to notice some of my backups that were scheduled last night didn’t actually run.  I  installed them a month or so ago as part of a POC, but am now getting this error.Any ideas where I should look?

2
A
Bit
12 days ago
S
Bit
ScottNBit
asked in Commvault Q&A

Misaligned Linux support for ransomware protection and VSA

It feels there is a misalignment in the support for certain Linux distros and a some ‘essential’ Commvault features.For example, ransomware protection for Linux MediaAgents is supported on CentOS, RHEL and Ubuntu 20.04. Typically customers will also run VSA backups for VMware using the MAs as a proxy, which supports CentOS, RHEL and OEL.As a customer, we may want to run Linux in a self-supported scenario without the ‘tax’ of having RHEL licensing. This becomes impossible when combining support for both ransomware protection (which is considered essential in today’s world) and an extremely common requirement, which is VMware VSA backups.CentOS is not viable since 7 is outdated and will soon become EOL. So, that leaves OEL as a good option for the MA but the ransomware protection support isn’t available for OEL. Then I look at Ubuntu - it is supported for ransomware protection but not VSA!Can someone confirm if and when OEL will be supported for ransomware protection (a reasonably firm t

1
Onno van den Berg
Commvault Certified Expert
12 days ago
V
Bit
Vaibhav WaghmareBit
asked in Commvault Q&A

Disaster Recovery Backup is pending state (A nonrecoverable I/O error occurred)

Dear All,We are facing low space issue on Media agent for DR backup.Error :- Error Code: [34:77]Description: A nonrecoverable I/O error occurred. Please check space available for database backup.Source: comvdb, Process: commserveDRPlease suggest !!

5
L
Byte
12 days ago
F
Byte
flokaiserByte
asked in Commvault Q&A

Equivalent API Button

Hi, we have User Group with a custom role. This Users in the user group cannot see the Button ‘Equivalent API’ in the Command Center when they start a Restore for example.As a Admin with master role assigned it is possible to see this button.Is there a specific permission which I can add to the role? Kind Regards

3
O
Vaulter
12 days ago
D
Bit
DimitriBit
asked in Commvault Q&A

Linux Install cvpkgadd not working

Hi! sometimes we have to install custom packages on Linux VMs because the installation from the CommCell is not working. (idk why). We copy the custom package on the Linux VM and executing the ./cvpkgadd binary. The installation interface starts and everything is fine. Now, I’m trying to do the same thing and only get this message:root@srv /tmp/cvmedia/unpacked/pkg # ./cvpkgaddUsing update installer /tmp/cvmedia/unpacked/pkg/linux-x8664/LooseUpdates/CU3/linux-glibc2.3-x86_64/installer/newinstall.gz running as /root/.gxsetup/cvpkgadd/newinstall:root@srv /tmp/cvmedia/unpacked/pkg #I used 11.20.32 and also 11.20.3 (downloaded from the CV website)I tried it on three Ubuntu VMs.Any idea?

3
U
Bit
12 days ago
A
Bit
Arun Kumar DadiBit
asked in Commvault Q&A

Intellisnap support for ubunut 20.x with HP3PAR storeserv storage array.

IntelliSnap support for ubuntu 20.x with HP3PAR storeserv storage array. If yes does it will cause any harm to data while doing testing of backup.

2
A
Bit
13 days ago
O
Bit
ODUraslerBit
asked in Commvault Q&A

Restoring Old Tapes

Hello! I’m trying to restore some data from old tapes. The tapes were recalled and are in the tape library. When I try to do browse and restore on a particular job, I get “unable to find/get index cache for ….”. To confirm, cataloging tape should update the index, correct?

4
Jon Vengust
Vaulter
13 days ago
A
Bit
Arun Kumar DadiBit
asked in Commvault Q&A

Openstack VM External NFS mount backup

Does a openstack vm with some external NFS mount can be backed up using while taking vm backup.

1
O
Vaulter
13 days ago
I
Bit
IkeBit
asked in Commvault Q&A

SAP for Oracle - Selective Online vs. Full Online

I’m fairly new to Commvault, and I’m responsible for our SAP for Oracle backups.  I am going through our systems and I’m trying to determine what the benefits/tradeoffs of a “Selective Online” vs Full Online backups.  There isn’t much data about what is/isn’t backed-up between the two options, if any. We currently run one full backup per week and arclogs run every 15 min to 1 hour depending on the data/usage.  We backup to disk with a secondary offsite disk aux copy and Metallic aux copy.  No tapes.Thanks!

4
I
Bit
15 days ago
P
Bit
pank1988Bit
asked in Commvault Q&A

Azure Restore | VM Power on and then Shutdown

Hi Guys, During an Azure VM Restore I noticed the VMs post restore gets powered on and shutdown even after the “Do not power on the virtual machine post restore” option is unchecked while restore. Why it happens ? Is it specific to Azure VMs only or this is same behavior for all the VM restores. Regards,Pank1988

1
B
Vaulter
15 days ago
D
Byte
DennisByte
asked in Commvault Q&A

Error backup Sharepoint

Hi,i try to backup my Sharepoint 2013 server. Last backup runs on 21.12.2022.Now if i try to browse to file agent or sharepoint agent i get this error like at the attachment.Commvault version is 11.28.44.Other agents works fine.Any idea why i can’t get access?RegardsDennis 

7
D
Byte
15 days ago
E
Byte
Egor SkepkoByte
asked in Commvault Q&A

Using Commserver on REL8

Hello, Someone working with commserver on REL8? What is your expirions with? Any procs and coins? Atm our Commserver is on WIN2016 and we want to migrate to REL. Our MA's already installed on REL8. Thanks!

17
E
Byte
15 days ago
C
Byte
chris_ahnByte
asked in Commvault Q&A

upgrade CommCell fom v11SP16 to v11SP20, client v10 not backuped

Hello.  I upgraded commserve v11sp16 to v11sp20 but, v10 client connection failed after upgraded If the client is v10 when the combo is v11sp20, is it not compatible?

8
C
Byte
16 days ago
I
Bit
IThomasBit
asked in Commvault Q&A

Live Sync Some SQL Databases are not there

When setting up the live sync two of the nine databases show in the General tab of the SQL Live sync options, on the primary server.  The backup server has all but one show in the SQL live sync options.  What would cause the databases to not show?  These servers are identical with the same versions of windows server and SQL running on them.  I need to have all of the databases replicated to the backup server.

5
M
Vaulter
16 days ago
Y
Byte
YolandaByte
asked in Commvault Q&A

How to identify and individual google mail account

Hello CV community, I hope your day is going well. I am new to Google mail support on Commvault. How do you identify an individual google mail account that is causing a job to complete with an error?  I checked all the tabs of the job to no avail.  I checked the log file but it does not list an Gmail account name.  Thank you in advance for your assistance.     

1
M
Vaulter
16 days ago

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