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Hi guys,The Customer received the following message a few days ago. From: Commvault Log Upload Administrator <LogUploads@commvault.com>Sent: Sunday, June 26, 2022 6:00 AMTo: XXXXX XXXXX <firstname.lastname@example.org>Subject: Automated message from EFT administrator ,The password for account: ‘The Customer’s CCID’ will expire in 4 days. Please change your password at your earliest convenience. Instructions for changing your password via FTP, SFTP, and HTTP/S are provided below for your convenience:1. Please enter the following URL into your browser: https://transfer.commvault.com/manageaccount2. Supply your current password when prompted3. Enter your new password and confirm4. If approved, exit the browser and login as normal Is this is something that is known for you, guys?I have never seen this sender before.The link takes me to the following website: Can you confirm that this website is trusted? If so, can you tell me what this website is for?Rgds,Kamil
Hello, We need to use the chargeback details report, but we also need to create alerts that report.Within the chargeback details report, we can configure alerts per server (within the chargeback details window). But how can we create alerts onthe “chargeback summary”? (for example on total media size). note: no, we cannot use the standard chargeback report for that, as that on a private metric server, and not accessible by endusers.
Hello Commvault Community, I am looking for a report that will help me extract information in an easy and comfortable way (for example during the audit), where I can see what, when and where was restored database, similar to those virtual machines (VM Restore Details Report). If it matters, I mainly care about reports that include SQL Server databases. VM Restore Detailshttps://cloud.commvault.com/webconsole/softwarestore/#!/135/661/16848 Is such a report available somewhere? I searched all available at cloud.commvault.com/reports and unfortunately I didn’t find and now I don’t know if I need to create a ticket in Commvault support with CMR or maybe I can find something similar somewhere? Thanks&Regards,Kamil
Hi,We are schedule to perform cv upgrade to target version 11.24.x. Part of our preparation is to download the target FR from the commcell console in Add/Remove Software but upon checking unable to select feature release from download and sync cache options. It is grayed out. If anyone who encountered this how do we enable the options so we could proceed to download our target update software. Regards.
Hi,Our customer was using Commvault without a web server and command center. We tried to add web server and command center packages to already installed commserve but it failed. We opened a case but they couldn’t resolve the issue. Our customer created new virtual machine for web server. I installed web server and command center packages on this new virtual machine but I can’t login with active directory users to them. We have a configured domain controller with SSO. We can login java console with both local and domain users but we can login web console only local users.Commvault version is 11.24.43
- Use the next (0) Azure App information28580 16 04/29 13:00:49 1579 ### CheckForError - * HttpStatusCode.Unauthorized28580 16 04/29 13:00:49 1579 ### - - token refreshed20260 1 04/29 13:00:49 1579 ### PerformWebRequest - Web Exception generated  [BadRequest] [BadRequest] [Parameter 'DeltaToken' not supported for this request.]20260 1 04/29 13:00:49 1579 ### GetFullJobDeltaLinkUrl - Error in performing web request [https://graph.microsoft.com/beta/teams/<teamid>/channels/<channelID>/messages/delta?$skiptoken=<deltatoken> Commvault seems to be making a calls to the endpoint with beta version of the API. Anyone seeing this issue? If the same API is called using v1.0 instead of beta - in the HTTP REST API call above.We are on SP25.23. Will be updating it to the latets MR.
Hello, i want you to ask what is your feeling or experience with Commserve on Linux ? We run at the moment a lot of tests with Commserve on Linux and we think it is a very good solution but i want to know what you thinking about ! so may you can tell me your experience and feeling about this new feature! Cheers
Good day I have a bit of a strange one. I use the Activity Report to generate the Monthly Executive Summary Report on backup stats.There are two days of no information being reported, even though jobs ran over these two days.What are possible reasons for the Metrics server not reporting on two days even though there were successful backups?Thanks so much.
Hello!Just started with Plans and have a question regarding storage part in derivated plan.I created a “Base”Plan to derivate other plans from. I enabled override restrictions to required for storage and optional for the rest. When I create the derivated plan I add new storage detsinations, primary and secondary, abd generate the plan. In the Plan there is now 3 storage destination, the snap shot Primary copy wasn’t previously shown. Since it’s inherrit the settings it’s pointing to the wrong storage destination.Can that be changed from CommandCenter to either correct storage destination or deleted or do I simply have to delete it from GUI, if possible and recommended? BRHenke
We have a oracle node where the long term retention (7 years) not happening. It was happening successfully till last year. The node is part of long term copy policy. I have attached the screenshot for reference.Note: We were getting multi channel warning message from this oracle backup from last few months however its resolved now. Any suggestion will be really helpful
Hi,I’ve been running some tests with customer lately and we came across some very troubling situation during out of place restore of Oracle database. Specifically restore out of place is trying to delete source database redo logs. If the source database is running it fails, but if source database is closed it succeeds damaging source database You can find alert.log snippet below:Source DB shutdownDeleted Oracle managed file +DATA/BMSTST1/ONLINELOG/group_3.1951.1090834209Completed: alter database rename file '+DATA/BMSTST1/ONLINELOG/group_3.1951.1090834209' to '+DATA/BMSTST2/ONLINELOGS/redo_1.log'alter database rename file '+DATA/BMSTST1/ONLINELOG/group_2.1950.1090834207' to '+DATA/BMSTST2/ONLINELOGS/redo_2.log'Deleted Oracle managed file +DATA/BMSTST1/ONLINELOG/group_2.1950.1090834207Completed: alter database rename file '+DATA/BMSTST1/ONLINELOG/group_2.1950.1090834207' to '+DATA/BMSTST2/ONLINELOGS/redo_2.log'alter database rename file '+DATA/BMSTST1/ONLINELOG/group_1.1949.1090834207'
I know that Storage Policies do not flow into Plans in Command Center, but there is a workflow in the Commvault Store where you can select the Storage Policies to migrate to Plans. My question is what does automatically migrate to Command Center from the Java GUI? Client servers? Alerts? Events? Job Controller information? Any guidance would be appreciated.
Hello Commvault Community, Today I need information on data protection in Google shared drives. Commvault licenses are purchased under which the drives of Google Workspace users are backed up.I want to change the Google Workspace package that allows me to work with shared drives. Does Commvault backup Google shared drives? If so, do the current licenses we have (Cloud Apps) allow backup of Google shared drives or is it necessary to purchase others? How should I configure a shared drive copy in Commvault (needs documentation for SP20)? Thanks&Regards,Kamil
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