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Commvault Q&A

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  • 3,955 Topics
  • 17,622 Replies

3955 Topics

J
Bit
j_rmedeirosBit
asked in Commvault Q&A

Decrease in Data size by 10 percent

Has anyone received this error in console alerts Decrease in Data size by 10 percent  waiting

5
Mike Struening
1 year ago
M
Bit
mrbill14Bit
asked in Commvault Q&A

Very easy question - what are the requirements for live browse?

So, easy question, what are the requirements for the Live Browse feature?Specifically, does the live browse only work on virtual machines?  Is this NOT for physical or agent based backups?(Sorry, searched around and didn’t quite find the answer to the actual requirements/limitations - as some of us do still have physical servers that we back up...)

5
M
Bit
1 year ago
S
Commvault Certified Expert
SSchmidtCommvault Certified Expert
asked in Commvault Q&A

SAP Hana Cross Restore

Heyy all, i had to do an corss db restore. i started with the system DB.  SAP HANA Error [2022-05-05T12:32:19+02:00 P0022113 18093c6fe09 ERROR RECOVERY RECOVER DATA finished with error: [449] recovery strategy could not be determined, [110083] Catalog backup not found using Backint(path=/usr/sap/Destination/SYS/global/hdb/backint/SYSTEMDB), [110510] Backint cannot find file '/usr/sap/source/SYS/global/hdb/backint/SYSTEMDB/log_backup_0_0_0_0', [110514] Backint terminated successfully without connect, [110088] Error reading backup from 'BACKINT' '/usr/sap/destination/SYS/global/hdb/backint/SYSTEMDB/log_backup_0_0_0_0', [110203] Not all data could be written: Expected 4096 but transferred 0, [110510] Backint cannot find file '/usr/sap/source/SYS/global/hdb/backint/SYSTEMDB/log_backup_0_0_0_0' ].Source: AGI01V2T078, Process: ClHanaAgent In the hana aget log i found: Log_Files/ClHanaAgent.log:27604 6bd4 05/05 14:08:25 6500590 ClHanaAgent::ExecuteRestore() - hanaRecoverCmd=[/usr/sap/HHS/HDB4

1
G
Vaulter
1 year ago
D
Byte
DarioVByte
asked in Commvault Q&A

update mediaagent and client

Hi, I updated the Commserve from release 11.16 to 11.20, now I should update the mediaagents and clients in production, my questions are:- I can do the hot update while the backups are in progress- if the update fails, can I rollback or does the client still remain in 11.16? ThksDario

2
Damian Andre
Vaulter
1 year ago
P
Bit
pirxBit
asked in Commvault Q&A

Hyperscale-X node deployment: Inappropriate ioctl for device

Hi,I’m trying to setup my first HS-X node on an HPE Apollo 4200 server. The server has 2 SSDs for OS, I created a hardware RAID 1 with them. 2 SSDs for metadata and 24 Disks for data. I downloaded HS-X media ISO 2.2 from 2021-08 (seems to be the latest one)First, I’m not able to use “Multi Node” Option in first install screen, I guess that is because networking is not configured yet.I then go through the config, select all the disks depending on their purpose and start the installation. After reaching 100% it shows that installation failed and “cannot set terminal process group (-1): Inappropriate ioctl for device”. I see that esp, boot and lvm partition were created on /dev/sdc (RAID 1), I also see that lvm logical disks were created on sdc and OS was installed.If I reboot the installer ISO it tells me that an existing HS-X installation is detected. But when I try to boot from the OS RAID 1 device, it does not boot. So I guess that the grub bootmanger was not installed correctly and t

6
Mike Struening
1 year ago
T
Byte
Thos GieskesByte
asked in Commvault Q&A

app registration via the Protected microsoft graph api for teams o365.

hi,we configured apps using the protected microsoft graph api for a customer.using the following KB, https://kb.commvault.com/article/67692.this was aproved about 1 month ago, and went correctly for about a month. but today we tried verify connection on these apps, because 1 was invalid.then all 10 apps we registered to use the protected api went into an invalid. this was with out reason in CV, and we have asked microsoft to comment on this.they said they dont revoke ths access after it has been granted. the customer is currently on sp25.23.i am wondering if you might have an idea why this state the token has gone in to invalid state? kind Regards,Thos Gieskes.

2
T
Byte
1 year ago
C
Commvault Engineer
asked in Commvault Q&A

Client upgrade successful from console but not reflecting on client OS

Hi guys,  Recently, we upgraded our CommCell environment, from one of the clients, the upgrade passed successfully, on the CommCell console, the new version is showed up, but on the client side, when checking the commvault services status, we found out that it’s the old version that is still showed up comparing to the other clients. We tried restarting services, but, the issue remained.Any suggestion to clear this issue ? Is there some sort of cache on the clients to be cleared, or anything else ? Regards.

8
C
1 year ago
K
Byte
Kamil
asked in Commvault Q&A

Insight for problematic portions of data in logs

Hello Commvault Community, When we try to restore out of place data from Microsoft DFS servers, we get a message that some files cannot be restored. "Reparse points failed to be restored as this is an out-of-place restore. Please check the restore result for more details " We want to find out from which logs we can find which files weren’t restored when restoring DFS data to a server not covered by DFS replication. If we need to increase the logging level, for which logs? Thanks&Regards,Kamil

5
S
Bit
7 months ago
N
Byte
Neil CooperByte
asked in Commvault Q&A

CommServe Server Windows Update Procedure

HeyIs there documentation on the exact procedure for running the Windows Updates against the CommServe Windows Server. ie.Put CommServe in to maintenance mode. Stop all CommVault Services in Process manager. Run Windows updates. Reboot Server. Ensure all CV services are up and running.ThanksNeil 

6
O
Vaulter
1 year ago
A
Bit
AndamanBit
asked in Commvault Q&A

Office365 Archive vs backup

Hello,I want to understand the difference between normal backup and Archiving/stubbing options for office 365 mailbox application. How can we configure Archive/stubbing mailbox ? Any document to share which explains.

1
O
Vaulter
1 year ago
M
Bit
Mohamed EL TaierBit
asked in Commvault Q&A

SQL System Databsases Restore

Hi,I have recently been asked if it is possible to restore SQL System Databases without restoring all User Databases in the same SQL instance?I thought this could be possible in CV however I cant find any way to do so via Web/Java console, only user Databases are listed when attempting to find master, model and msdb.. Any help or thoughts on this would be great appreciated.

2
Jos Meijer
Commvault Certified Expert
1 year ago
C
Byte
commvault11Byte
asked in Commvault Q&A

Enabling Ransomware Protection for a HyperScale MediaAgent

I would like to enable Ransomeware protection for all Hyperscale 1.5 Reference Architecture MediaAgent,Enabling Ransomware Protection for a HyperScale MediaAgent (commvault.com)but i received this message. OS version Red Hat Enterprise Linux Server release 7.9 (Maipo)2022-05-03 18:19:42,221 - __main__ - INFO - get_product_name2022-05-03 18:19:42,222 - __main__ - INFO - product name commvault2022-05-03 18:19:42,222 - __main__ - INFO - start setup_selinux_env2022-05-03 18:19:42,224 - __main__ - INFO - imported gluster.cliLoaded plugins: langpacks, product-id, subscription-managerThis system is not registered with an entitlement server. You can use subscription-manager to register.2022-05-03 18:19:42,487 - __main__ - INFO - please install selinux-policy-devel manually and rerun2022-05-03 18:19:42,487 - __main__ - INFO - libselinux-python is already installed… I have install Hyperscale 1.5.1 Reference Architecture;My version is 11.24 Hotfix29;Programing Language Python is 2.7.I respect all

2
Emils
Vaulter
1 year ago
C
Bit
comguiBit
asked in Commvault Q&A

retention 0 cycle

Hi we have a 3rd backup copy to Metallic cloud (we purchased 10TB)I specified 7 Days & 1 cycle so on the job logs i see 2 SYNTH FULL + INC (see attached)But this config takes a lots of storage on Metallic and i would like to optimize as its our 3rd copyI would like to keep only the last FULL backup (+ INC). So what would be the result if i specified 7 Days 0 Cycle, or is it another setting (or i m completely wrong :)) thanks  

8
C
Bit
1 year ago
Aspiroff93
Bit
Aspiroff93Bit
asked in Commvault Q&A

Is it possible to restore an AD account after it has been deleted.

Hello All, Is it possible to restore an AD account in CommVault even after the AD account was deleted (the account was deleted a few years back)? Thanks! 

3
christopherlecky
Byte
1 year ago
A
Byte
ak2Byte
asked in Commvault Q&A

Create Docker Container Image for PostgreSQL Container Backup

Hi Community,I want to create a Docker Container image for backing up a PostgreSQL DB in a Container (PostgreSQL: Containerized).I wanted to follow these instructions:https://documentation.commvault.com/v11/essential/133162_creating_docker_container_image_for_commvault.htmlUnfortunately, the option "Create a docker image" is not offered to me. I wanted to create the custom image on a CentOS 8.1 Linux Machine.I have downloaded the Full Media Package "11.24_Unix_AllPlatforms_11172021.zip" for the installation.Thanks and best regards,Andreas

2
A
Byte
1 year ago
A
Byte
AnujByte
asked in Commvault Q&A

Can I setup LDAP AD for RBAC under to commserve which is under workgroup?

I was trying to setup LDAP commcell->security. I do have port open but getting an error while setup.so I was concerned if it is possible to setup LDAP/AD under to commserve which is laid under a workgroup?

1
Jos Meijer
Commvault Certified Expert
1 year ago
Bart
Byte
BartByte
asked in Commvault Q&A

11.26.20

Hi, I’m running 11.26.20. Download & sync cache is failing, files not found on downloadcenter.But when I check the packages, it stops at 11.26.18…..so how can I have 11.26.20……. (which now causes problems with the download & sync cache process)  

12
Sean Crifasi
Vaulter
1 year ago
W
Bit
wayne eBit
asked in Commvault Q&A

New Commvault Groundskeeper, some questions

I’ve inherited commvault from our previous admin. They’ve done a pretty decent job about documenting some items but it hasn’t been updated in years.  We’ve been playing cat and mouse with backups and dealing with upper management not wanting to purchase more storage, and they want an easy answer on what is eating up all of our storage, what's being backed up, what's not, and why we would need a 500k storage upgrade. And obviously licensing is an issue as well. I want to also preface this with our company has finally drawn up a retention policy so were not keeping junk that's over 10 years old anymore. We handle sensitive information as a government contractor, so all of our storage is on prem. No cloud instances. I have 3 storage pools and a disaster recovery site in another state. To give a basic overview of what I’m working with. This is my dashboard. My gripes aside it’s now my responsibility to make sense of everything in commvault to put into a powerpoint presentation a 10 year ol

4
christopherlecky
Byte
1 year ago
A
Bit
AaravRBit
asked in Commvault Q&A

SQL backup query

I'm new to data backups. I apologise if my questions are too simple. Would the process of creating a Microsoft SQL backup include copying data records from a SQL Server database, or would it copy the entire image of the data volume (logical partition)? How does commvault locate the partition containing the database? Should I take a volume level backup in addition to a SQL data backup in case it isn't done as part of the process?

4
A
Bit
1 year ago
D
Byte
DarioVByte
asked in Commvault Q&A

Restore oracle out of place fail

Hi, When i perform a restore of instance oracle on another vm , i have this error : Error Code: [18:106]Description: RMAN Script execution failed with error [ORA-19698: D:\DATA\WATTSDAT\REDOLOG\REDO01.LOG is from different database: id=3217969858, db_name=WATTSDAT]. Please check the Logs for more details.Source: 33-wt172-de-all, Process: ClOraAgent Can help me ThksDario 

3
G
Vaulter
1 year ago
B
Byte
bc1410Byte
asked in Commvault Q&A

Why the commvault Health Reports shows MARCH date - OLD...

Im looking at the Reports | Commcell | Health on the webconsole and I see the Health report gives me a 1 Critical notification.  When I click on the Critical notification its giving me the following:  So when I saw that I ran the “DBMaintenance.exe -recommended” command from the BASE directory  I figured I would see a difference in the Date etc on the Report…  Not sure how the Report is getting its info or date.  Still consider myself a entry level commvault user.BTW we are on commvault 11.24.38.Any help or suggestions would be appreciated. ThanksBC  

14
Mike Struening
1 year ago
A
Byte
Allan0105Byte
asked in Commvault Q&A

Need to remove license for multiple filesystem servers

Hi Team, we need to release the filesystem  license for around 100 server . is there any easy or automated way available ? 

2
A
Byte
1 year ago
Ananth
Vaulter
AnanthVaulter
asked in Commvault Q&A

Separating Media agent with DDB and disk library from existing Commserve

Hello All,I have one physical Commserve which acts as media agent. The JBOD is mounted to commserve as direct attached storage which acts as disk library.Now I want to separate the media agent, disk library by moving the commserve module to new VM.How to separate the media agent, disk library, ddb?Will I be able to uninstall the commserve module from exisiting commserve and install the commserve module on new VM. Post cs installation I am planning to use CSrecoveryassistant to restore the DR dump on new VM to being back the environment online.With the above steps done, my old commserve continue to be only media agent and new vm acts as commserve.Will this work?RegardsAnanth

2
Ananth
Vaulter
1 year ago
H
Vaulter
Hongmo KimVaulter
asked in Commvault Q&A

Snapshot image backup of SAP HANA on vmware

Hi experts, IHAC who runs SAP HANA on vmware vsphere and also CVLT to protect it.We’re performing  agent based application backup to ensure the consistency of SAP HANA database.And we’re about to do the agentless backup using vmware snapshot feature.But customer is reluctant to do a vm level snapshot backup because they experienced snapshot backup job caused the unexpected hang on vm when they ran Veritas NetBackup. We don’t expect application level consistency by performing vmware snapshot technology, not Intellisnap.Just want entire disk image(vmdk) to be protected in terms of system level. Do you guys have any experience or confirmation that CVLT snapshot backup on vm which hosts SAP HANA won’t cause any problem while performing a backup? Thanks 

2
H
Vaulter
1 year ago
neuwiesener
Byte
neuwiesenerByte
asked in Commvault Q&A

Teams backup fails with one or more errors [Parameter 'DeltaToken' not supported for this request.]

 - Use the next (0) Azure App information28580 16    04/29 13:00:49 1579 ### CheckForError - * HttpStatusCode.Unauthorized28580 16    04/29 13:00:49 1579 ### - - token refreshed20260 1     04/29 13:00:49 1579 ### PerformWebRequest - Web Exception generated [400] [BadRequest] [BadRequest] [Parameter 'DeltaToken' not supported for this request.]20260 1     04/29 13:00:49 1579 ### GetFullJobDeltaLinkUrl - Error in performing web request [https://graph.microsoft.com/beta/teams/<teamid>/channels/<channelID>/messages/delta?$skiptoken=<deltatoken> Commvault seems to be making a calls to the endpoint with beta version of the API. Anyone seeing this issue? If the same API is called using v1.0 instead of beta - in the HTTP REST API call above.We are on SP25.23. Will be updating it to the latets MR.

6
Mike Struening
1 year ago

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