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mongo db client removal
We never backed up the client with MongoDB and want to remove it from the client and just leave the File System only.Question, if I remove the MongoDB software, will it prompt me to uninstall the Media Agent, Storage Accelerator and IntelliSnap or do I have to remove them one by one ? Currentmy goal
Unable to upload log files
Hello everyone,I’ve got four support tickets open and I just realized I’m no longer able to upload log files. I just tried to upload just the CommVault log and the job ran for 8 minutes then failed with the following:> Error Code: [35:1193]> Description: Failed to upload log files to web server> [https://logs.commvault.com/webconsole].> Source: inf-srv57, Process: sendLogFiles> > Failed to upload log files to web server [https://logs.commvault.com/webconsole].> Source: inf-srv57, Process: sendLogFiles> > Failed to upload log files to web server [https://logs.commvault.com/webconsole].> Source: inf-srv57, Process: sendLogFilesHas anyone seen this before? Do you have any suggestions on what to check?Ken
Oracle "Archive Log" backups are taking Fulls every time a backup runs.
Background: We set up “new” Oracle backups after we upgraded from v11 SP16 to SP24. These "ArchiveLog" subclient ( that is auto created upon adding a new Oracle Instance to a client) backups are taking “Fulls” every time they run. Our older Oracle "ArchiveLog" backups we configured in SP16 are taking incrementals.Question: Are “Fulls” for "Archive Log" backups the new normal/default configuration nowadays (SP224+)… or have I misconfigured something and “Incrementals” is the expected behavior for this subclient. The “default” subclient ( also created upon setting up a new oracle instance) is performing Full backups
Monitoring VSA proxies through Commvault alerts?
Hello,Through the Commcell Console, it is possible to monitor the online status of Media Agens through the alert “Configuration > MediaAgents” then by choosing the option “MediaAgent went offline”.But since we don’t need to install the MediaAgent package to create a VSA proxy, it is not possible to monitor their online status through the same alert.I tried to find the same feature by looking into “Configuration > Clients” and “Configuration > Client Group” but I didn’t find any option to monitor the online status of the VSA proxies.Do you have any advise or method to monitor their online status?Thank you very much in advance.
Is it possible to Suspend ALL running Jobs at 7:00 AM, stop new jobs from running, then Resume ALL jobs at 7:00 PM?
In Commvault version 11 - Is it possible to automatically Suspend ALL running Jobs at 7:00 AM, stop new jobs from running, then Resume ALL jobs at 7:00 PM? Let me know if this isn’t clearly stated.
Windows DFS backup question.
A customer has 4 servers for this windows DFS that uses the same UNC path. The issue is that currently these 4 servers are out of sync. Based on the local configuration/physical location, end users access the namespace via different access nodes/servers. For example, user A has a profile saved on server A, it didn't get synced to server B,C,D; next time user creates a new profile on server B, he would lost everything saved on server A.The customer is seeking solution to consolidate data from 4 servers then migrate a master copy to new servers.I tried to set up network share subclient and backup was successful. When I looked at the backup log it appears that Commvault only use one access node to perform the backup. I know it is more like a sync issue which most likely needs to be resolved before backup but can you please advise if anything can be offered from Commvault? Kind regards,Boyi
how is license formed
Hey everyone.our Commvault FR24 customer has purchased a number of cloud licenses based on the “active users” in their tenant admin. Our understanding is that “active users” is what is counted. Period.However, we see that way more licenses are being consumed (about 30%). Only SPO and O4B are in use and backed up, EO is not used.In the CV web based license report there are licensed users listed for OneDrive, that have a backup size of 0 Bytes. These unique users are not “active” users in M365. They do not consume O4B storage, in fact O4B is disallowed in M365 for these users. When the backup is browsed we see one top folder (My Drive) with no content.There is only M365, no other SaaS like SFDC. My understanding is that a for all M365 workloads one unique user consumes one license.Is there a reliable and understandable way to find out beforehand, how many user based licenses need to be purchesed? That would include a way to show that a user that has been deactivated for > 1 year, whic
anyone notice increase in cluster failover time after installing the commvault agent?
We’ve a couple of windows sql clusters (2012/2019) and noticed that failover time increases from a few seconds (max 10-15) to at least a minute once the commvault cluster agent is added to the cluster.I’ve opened a case on this but would like to hear if anyone else out here has experienced this… best regardsMirco
Oracle table recovery - unpredictable instance size
Hi everyone, CV supports table level recovery for Oracle database.But the problem is that we’re not able to assess the datafile size needs to be restored.So table recovery can cause unexpected issue like lack of space while doing a restoration. It says all related tablespaces are restored if the tablespace includes table to recover is not self-contained. EXECUTE DBMS_TTS.TRANSPORT_SET_CHECK('sales_dept', TRUE);SELECT * FROM TRANSPORT_SET_VIOLATIONS; So we performed below procedure/command to validate how many tablespaces are dependent.For our customer’s prod environment, only two tablespaces need to be restored for table recovery on top of the targeted tablespace. But the result was totally different what we expected.A table recovery required almost all of the tablespace restore to an auxiliary instance. Why CV restore so many tablespace just for a table recovery?(Oracle DBA says there’s no reason these tablespaces need to be restored. For “Recover table” command since 12c requires onl
Retiring Server, what is the recommended method to stop backing up, while retaining data through the storage policy period and aging data off?
As title implies, I am retiring a VM Server. Currently, this server gets backed up daily, and it kept on local disk storage for a period of 1 month. What is the correct prescribed method using the command center GUI to “stop” the daily backups, and then just have the data age off for the next month until there is no data left and I can delete the VM from the VM group backup. Do I simply change the “plan” the vm is affiliated with to “none”?
AD User Account Deleted / Recreated = CS Account Disabled
CS Version 11.24.78Issue: User ad object was deleted from AD and then deleted from Commvault. Couple months later, same user was recreated with the same name, added to the same AD Groups however when attempting to login to CS Console I get “Account Disabled”--------------------------------------------EvMgrS.log9236 2d50 01/06 04:32:50 ####### GetAvailableRedirectForUser() - No valid external authenticator found for user [DOMAIN\userlogin]9236 2d50 01/06 04:32:50 ####### isUserAccountLocked() - Checking if account is locked for user DOMAIN\userlogin9236 2d50 01/06 04:32:50 ####### CVGlobalParam::getProperty() - fetching for propName [FailedLoginAttemptLimit]9236 2d50 01/06 04:32:50 ####### CVGlobalParam::getProperty() - fetching for propName [AccountLockDuration]9236 2d50 01/06 04:32:50 ####### EvSecurityMgr::userLogin() - Socket [0x0000000000002EE0]: DISABLED ERROR: Account disabled.9236 2d50 01/06 04:32:50 ####### ::sendResponse() - FAILED [Account disabled.]9236 2d50 01
Any one tried out the Cross platform ( Prod Commserv in windows and stand by in linux) Commserv live Sync
I have commserv at 11.22.57 and planning to go with 11.25.xx once 11.27 is released want to replace stand by commserv ( windows to linux) and later production ( windows to linux) at this movement the windows commserv can be allowed to have live sync to linux stand by commserv ?
How to download the "CommServe Failover package"?
I’m working on configuring LiveSync and the instructions (from https://documentation.commvault.com/11.26/expert/105056_installing_commserve_failover_package_on_production_commserve_host.html) say to download the CommServe Failover Package but I don’t see that anywhere under the Documents and Packages link. What’s the trick to finding and downloading this package?Ken
Can we deploy HyperScale 1.5 on an environment without DNS?
Hi,Do we have an option to deploy HyperScale 1.5 on an environment without DNS? I have CS 11.24 on a cm and deploying 3node CV HS 1.5. I already set the Data & Storage n/w (10Gig bonded), but got stuck at below stage. It do not allow unless you don’t enter a dns? Is there a way to accomplish it?
Migration of file server data to OneDrive (Office365)
I have the following question and hoping someone can answer:I have to migrate data (multiple terabytes) from a Windows-based file server to OneDrive (Office365). The data contains archived data of the last 10 years. Commvault Archiving is being used. Currently, the single policy archives all files which have not been accessed for the last 5 years.I can migrate data, but the archive files (stubs) are unarchived as soon as I migrate the data to OneDrive. This caused file server space to bloat as the stubs got unarchived.The client does not want to delete any data even after migration. I have the following question:How to mitigate the risk of the file server going out of space during migration?Also, please advise any other migration strategy to OneDrive other than direct copying, which does not risk file server space bloating.Thanks.
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