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Commvault Q&A

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  • 2,903 Topics
  • 14,151 Replies

2903 Topics

J
Byte
JinmiByte
asked in Commvault Q&A

Difference between Application Size and Media Size

In the job summary report, what is the difference between Application Size and Media Size

1
D
Vaulter
1 year ago
J
Byte
JinmiByte
asked in Commvault Q&A

How to get total backup size for the month

Hi  All,Is there a way to get the size of data backed up in GB/TB for a time period (a month)

2
J
Byte
1 year ago
Kamil W
Commvault Certified Expert
Kamil WCommvault Certified Expert
asked in Commvault Q&A

Firewall Configuration for RHEV

Hello Guys, I need your help. I am deplying a VM protection (Red Hat Enterprise Virtualization) in the Customer’s environment.The Customer has the following configuration:  CS and MA are located outside of Internal Network.RHEV Manager Server is located behind the Firewall.VSA Proxy is a part of the RHEV environment (VM running Linux OS) I created a Client Group called ‘DMZ’, then I put the VSA proxy to this group.I also set the Network Route for DMZ group as follows:From Infastructure Group - BlockedThen I set the Network Route for Infastructure group as follows:From DMZ Group - Restricted (port 8403) Is anything alse that I need to do to create a RHEV pseudo-client?Do you think that this Firewall configuration should work or maybe I should set the Firewall in different way? Rgds,Kamil

3
Damian Andre
Vaulter
1 year ago
M
Mansour Samir
posted in Commvault Q&A

Does anyone try to compare CommVault via Veeam and Veritas NetBackup

Does anyone try to compare CommVault via Veeam and  Veritas NetBackup 

7
M
1 year ago
F
Fabrizio
asked in Commvault Q&A

Microsoft SQL Restore - Job Details Event

Hi,from one of our customers we have updated the commvault environment from sp12 to sp20. After the upgrade, the customer noticed that during the restore jobs of microsoft sql database, in the job details events window, the various steps of the restore are no longer displayed, but only at the end of  the job the complete/failed event appear. Is there a way to increase the detail of events for db sql restores?Below a screenshot of job detail event: Thanks,Fabrizio

5
F
1 year ago
G
Byte
gary mcneelyByte
asked in Commvault Q&A

job results folder full

  Question: where is the job results , base and temp folder located on the client, I can see temp but there is nothing inside it.  

11
L
Byte
9 months ago
C
cosojuan
asked in Commvault Q&A

Commvault alerts and SNMP v2

Hi! As you know, Commvault’s alerts are supported with SNMPv1 and SNMPv3, but do you know why SNMPv2 is not supported? One of our customers is using v2 and he is interesting to use this protocol… Thanks.

3
C
1 year ago
Heath
Byte
HeathByte
asked in Commvault Q&A

Job Statistics Report Commvault Store issue

Hello,I recently downloaded a report called Job Statistics from the Commvault Store and when I import the report it doesn’t seem to link up with my system and shows no information.  I have had this with another performance report.  I don’t see anything in the store that tells me I need to change anything.  Has anyone had this issue with reports?  Am I doing something wrong?  Any help would be great.In the store its called Job Statistics - Release Date Aug 2, 2019 - Version 1.1.2.3 - Author CommvaultThanks again in advance for any help with this.

2
Heath
Byte
1 year ago
C
cosojuan
asked in Commvault Q&A

Admin user can be disable?

Hello Guys,Anyone know if the user admin can be disable in anyway?A customer asking me about this matter due security concerns and I know, its a litte crazy but could be a good measure of security in order to avoid any access not authorized.Thanks.

3
C
1 year ago
0
Byte
0ber0nByte
asked in Commvault Q&A

Bare Metal Recovery Hanging Install Software Phase

Hi Guys,I’ m trying to use Bare Metal Recovery. When we open the Desktop with a 1-Touch iso, it stays in the "Installing software onto the RAM drive" stage. Although we tried several times on 2 different Desktops, it remains at the same stage. We waited about 24 hours. Any chance of seeing the log files, or any idea? 

6
M
Bit
3 months ago
R
Vaulter
RTMVaulter
asked in Commvault Q&A

Office 365 self service

Hello Vaulters. Do we support self-service restore with our Office 365 data protection? Thanks!

2
V
Vaulter
9 months ago
T
Byte
TheseekerByte
asked in Commvault Q&A

Archiving and Backup for NETAPP NAS

We have a request to backup and archive a share on NetAPP device;  we have a Windows MediaAgent with direct attached storage onsite.   I was wondering what is the best approach.  Also, does anyone know a 3TB of Data would consume how much of Index Cache? I can configure the backup to occur either via NDMP  or via Windows share(utilizing a windows proxy proxy) and then configure Archiving to occur as a network share.  Shall I configure Archiving first and then the backup or should it be other way around both would go to a library on the onsite Mediaagent.Benefit or archiving first would be smaller backups Benefit of Backup first would be if something happens to the data on library we have a aux copy of full backup at our end     also, say we setup archiving to the local Mediaagent connected libraries; and these libraries fail for some reason (hardware error); how would stub recalls work?  Or if we need to replace the existing Mediaagent with a new one; usually; as we have a aux copy; we

1
Damian Andre
Vaulter
1 year ago
F
Byte
Farmer92Byte
asked in Commvault Q&A

Media agent Loopback latency

I am working on some performance issues with my backups.Looking at the media agents during the backups, looking a the media/proxy agents I am seeing what I think is high latency on the loopback adaptor.   in the screen shot below you can see in in Windows resource monitor the latency for vsbkp, cvd and other processes are around 30ms.   The loopback adaptor is internal to the server, never touching a ethernet switch or wire, so I would think it should be much lower right?I am wondering what type of latency other folks are seeing on their media agent and or proxy agents during backups?Thank you ahead of time!  

25
Mike Struening
Vaulter
11 months ago
Y
yan
asked in Commvault Q&A

WAC Windows Admin Center - reducing risk running scripts in the backup environment.

I have a client who has SQL admins using WAC to launch backups/restores for their day to day changes, db refresh, devops, pre/post-change backups, etc. outside of the control of backup environment. They developed these procedures without consulting data protection team, storage team, security team. WAC launches scripts from the client server with a generic account, for anyone with access to the client.In the scheme of things it goes unnoticed when you have ten thousand plus backups running daily. However this causes problems over time with unanticipated storage requirements, retention of nonproduction DBs, failed scheduled backups, etc. Not even going to go into regulatory and audit implications. I have two camps, one that wants to remove this unapproved use the backup infra for SQL production purposes and another that wants to secure these procedures. Oh the DBAs don’t want any change.Any thoughts out there in CV land? I wish to remain impartial, but the security aspect is worrisome. 

3
Mike Struening
Vaulter
1 year ago
neuwiesener
Byte
neuwiesenerByte
asked in Commvault Q&A

Live browse of guest files from a cloud library from a MA in the cloud

We have the following scenario:Cloud library → shared between MA1(windows vm on prem) ; MA2(azure VM windows) VMware VM (backed up using VSA) backed up by MA1Browse and restore from MA1 worksservices stopped on MA1Browse and restore from MA2 fails → “Browse failed due to error while mounting virtual machine.”We see that the cvvd driver is not loaded on MA2 wheras it is on MA1. (As per https://documentation.commvault.com/11.24/expert/30807_live_browse_and_block_level_browse.html Block-level browse uses a block-level driver to mount a pseudo disk on the MediaAgent being used for browse and restore operations.; Cloud Library Support for Live BrowseFor all VSA hypervisors that support live browse, you can perform live browse operations with the following cloud libraries: Microsoft Azure Storage: Default container storage using hot or cold access tiers with General Purpose v1 (GPv1) or General Purpose v2 (GPv2) storage account)  Question is : Is live browse supported for MAs in Azure?  

18
Mike Struening
Vaulter
1 year ago
T
Byte
thomas.SByte
asked in Commvault Q&A

Replace Webserver certificate

Hello, I would like to replace the WebServer certificate. But the new certificate for the server is in pem format. but the keytool accepts only crt. How can I still import the certificate into the mykeystore.jks ?Regards Thomas

9
Mike Struening
Vaulter
1 year ago
Fernando Souza
Byte
Fernando SouzaByte
asked in Commvault Q&A

View database LOGs

Hello,i did a full backup of all my databases, as i see from Commvault:How long it took each database to do?

9
Fernando Souza
Byte
1 year ago
R
Vaulter
RTMVaulter
asked in Commvault Q&A

CS sizing on Azure

Hi Vaulters.I have a potential customer that will need to back up 10k Office 365 accounts to Azure. They want all the infra (CS, MA, Access and Index nodes) running on Azure. Are there different sizing parameters for the infra servers if these will be all Azure VMs?Thank you in advance! 

2
S
Vaulter
1 year ago
P
Bit
prudhviBit
asked in Commvault Q&A

Workflow fails with error exitCode [2], error [execscript: Error 0x10b: User not logged in

Wokflow fails with error 2713 CommandActivity         : [ForEach(0)->Uncheck enable mediaagent (ExecuteCommand_1)] executing command [qoperation execscript -sn setMediaAgentProperty -si MA1 -si 9 -si 0] with arguments [] on host [whmm65519] as user [groupinfra\a-********]2713 CommandActivity         : [ForEach(0)->Uncheck enable mediaagent (ExecuteCommand_1)] ERROR: error executing command [qoperation execscript -sn setMediaAgentProperty -si whmm65529 -si 9 -si 0] on host [MA1], errorCode [0], exitCode [2], error [execscript: Error 0x10b: User not logged in]  I tried using qlogin before teh workflow.We still get same error Attached the xml file

2
R
Vaulter
1 year ago
R
Bit
Richard G.Bit
asked in Commvault Q&A

Report on age of restored data

I am looking for data on restores. Specifically we would like to know how many days back the data is from the day the restores was ran. I am not able to locate something in Commvault that will give that data. Knowing this information about the restores our company does would help us size tiers of backup data. For example how long to keep data on fast storage before it is moved to another tier.Thanks!

3
R
Bit
1 year ago
R
Bit
Rishabh KumarBit
asked in Commvault Q&A

How to fetch Backup Duration Trend via Job Summary/shortcut

I have to fetch a monthly report where for example, Agent Type Virtual Server. For this agent I’ll fetch the Job historyfor each day and will apply sorting descending on Duration column. Then manually enter the duration in my report.For this, is there a shortcut from Reports or some other option? Where I can fetch the highest duration by agent type for a range of dates. For each date highest duration. Like we have 

21
Mike Struening
Vaulter
10 months ago
G
Byte
gary mcneelyByte
asked in Commvault Q&A

Error Code: [19:857] The job has failed because the VSS snapshot could not be created

We have a media agent that is failing to backup the DDB because the VSS snapshot could not be created We have rebooted the serverThe VSS list writers and list providers have no errorsvssadmin list writersvssadmin list providersThe C drive is not fullQuestion: Are there any other items I can look at as a possible solution.        FsBackupCtlr::getTargetVssDestination(11188) - Empty String received from Subclient.getVSSDestination()4512  698   07/26 15:13:40 60191 FsBackupCtlr::getTargetVssDestination(11190) - TargetDestination to create shadow copy on is []4512  698   07/26 15:13:40 60191 CFileBackupFSW2K::InitializeOFM(520) - Checking for VSS/QSnap selection4512  698   07/26 15:13:40 60191 CFileBackupFSW2K::InitializeOFM(595) - Use VSS for local shared write files: 14512  698   07/26 15:13:40 60191 CFileBackupFSW2K::InitializeOFM(619) - VSS/QSnap selected4512  698   07/26 15:13:40 60191 CFileBackupFSW2K::InitializeOFM(633) - Subclient info suggest immediate VSS shadow creation4512  698

1
Damian Andre
Vaulter
1 year ago
R
Vaulter
RTMVaulter
asked in Commvault Q&A

Migration to metallic

Hello vaulters.Can an existing CV user, with on-prem infra (CS, MA, VSA, storage) migrate their backup infra to Metallic?Thanks in advance!

2
R
Vaulter
1 year ago
R
Vaulter
RTMVaulter
asked in Commvault Q&A

Default user role

Hello vaulters!Can the privileges of the CV superuser (admin) be edited/limited to having the ability to restore a backup but not given the ability to see the backup contents?Thanks in advance! 

3
S
Vaulter
1 year ago
0
Byte
0ber0nByte
asked in Commvault Q&A

How many streams are opened on a Media Agent ?

Hi Guys,I’ m looking how many streams are open instantly on a media agent? I have 20 MA, 7000+ servers and 17k+ daily job. Best Regards.

13
Mike Struening
Vaulter
1 year ago

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