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Hello Guys, I need your help. I am deplying a VM protection (Red Hat Enterprise Virtualization) in the Customer’s environment.The Customer has the following configuration: CS and MA are located outside of Internal Network.RHEV Manager Server is located behind the Firewall.VSA Proxy is a part of the RHEV environment (VM running Linux OS) I created a Client Group called ‘DMZ’, then I put the VSA proxy to this group.I also set the Network Route for DMZ group as follows:From Infastructure Group - BlockedThen I set the Network Route for Infastructure group as follows:From DMZ Group - Restricted (port 8403) Is anything alse that I need to do to create a RHEV pseudo-client?Do you think that this Firewall configuration should work or maybe I should set the Firewall in different way? Rgds,Kamil
Hi,from one of our customers we have updated the commvault environment from sp12 to sp20. After the upgrade, the customer noticed that during the restore jobs of microsoft sql database, in the job details events window, the various steps of the restore are no longer displayed, but only at the end of the job the complete/failed event appear. Is there a way to increase the detail of events for db sql restores?Below a screenshot of job detail event: Thanks,Fabrizio
Hello,I recently downloaded a report called Job Statistics from the Commvault Store and when I import the report it doesn’t seem to link up with my system and shows no information. I have had this with another performance report. I don’t see anything in the store that tells me I need to change anything. Has anyone had this issue with reports? Am I doing something wrong? Any help would be great.In the store its called Job Statistics - Release Date Aug 2, 2019 - Version 220.127.116.11 - Author CommvaultThanks again in advance for any help with this.
Hi Guys,I’ m trying to use Bare Metal Recovery. When we open the Desktop with a 1-Touch iso, it stays in the "Installing software onto the RAM drive" stage. Although we tried several times on 2 different Desktops, it remains at the same stage. We waited about 24 hours. Any chance of seeing the log files, or any idea?
We have a request to backup and archive a share on NetAPP device; we have a Windows MediaAgent with direct attached storage onsite. I was wondering what is the best approach. Also, does anyone know a 3TB of Data would consume how much of Index Cache? I can configure the backup to occur either via NDMP or via Windows share(utilizing a windows proxy proxy) and then configure Archiving to occur as a network share. Shall I configure Archiving first and then the backup or should it be other way around both would go to a library on the onsite Mediaagent.Benefit or archiving first would be smaller backups Benefit of Backup first would be if something happens to the data on library we have a aux copy of full backup at our end also, say we setup archiving to the local Mediaagent connected libraries; and these libraries fail for some reason (hardware error); how would stub recalls work? Or if we need to replace the existing Mediaagent with a new one; usually; as we have a aux copy; we
I am working on some performance issues with my backups.Looking at the media agents during the backups, looking a the media/proxy agents I am seeing what I think is high latency on the loopback adaptor. in the screen shot below you can see in in Windows resource monitor the latency for vsbkp, cvd and other processes are around 30ms. The loopback adaptor is internal to the server, never touching a ethernet switch or wire, so I would think it should be much lower right?I am wondering what type of latency other folks are seeing on their media agent and or proxy agents during backups?Thank you ahead of time!
I have a client who has SQL admins using WAC to launch backups/restores for their day to day changes, db refresh, devops, pre/post-change backups, etc. outside of the control of backup environment. They developed these procedures without consulting data protection team, storage team, security team. WAC launches scripts from the client server with a generic account, for anyone with access to the client.In the scheme of things it goes unnoticed when you have ten thousand plus backups running daily. However this causes problems over time with unanticipated storage requirements, retention of nonproduction DBs, failed scheduled backups, etc. Not even going to go into regulatory and audit implications. I have two camps, one that wants to remove this unapproved use the backup infra for SQL production purposes and another that wants to secure these procedures. Oh the DBAs don’t want any change.Any thoughts out there in CV land? I wish to remain impartial, but the security aspect is worrisome.
We have the following scenario:Cloud library → shared between MA1(windows vm on prem) ; MA2(azure VM windows) VMware VM (backed up using VSA) backed up by MA1Browse and restore from MA1 worksservices stopped on MA1Browse and restore from MA2 fails → “Browse failed due to error while mounting virtual machine.”We see that the cvvd driver is not loaded on MA2 wheras it is on MA1. (As per https://documentation.commvault.com/11.24/expert/30807_live_browse_and_block_level_browse.html Block-level browse uses a block-level driver to mount a pseudo disk on the MediaAgent being used for browse and restore operations.; Cloud Library Support for Live BrowseFor all VSA hypervisors that support live browse, you can perform live browse operations with the following cloud libraries: Microsoft Azure Storage: Default container storage using hot or cold access tiers with General Purpose v1 (GPv1) or General Purpose v2 (GPv2) storage account) Question is : Is live browse supported for MAs in Azure?
Hi Vaulters.I have a potential customer that will need to back up 10k Office 365 accounts to Azure. They want all the infra (CS, MA, Access and Index nodes) running on Azure. Are there different sizing parameters for the infra servers if these will be all Azure VMs?Thank you in advance!
Wokflow fails with error 2713 CommandActivity : [ForEach(0)->Uncheck enable mediaagent (ExecuteCommand_1)] executing command [qoperation execscript -sn setMediaAgentProperty -si MA1 -si 9 -si 0] with arguments  on host [whmm65519] as user [groupinfra\a-********]2713 CommandActivity : [ForEach(0)->Uncheck enable mediaagent (ExecuteCommand_1)] ERROR: error executing command [qoperation execscript -sn setMediaAgentProperty -si whmm65529 -si 9 -si 0] on host [MA1], errorCode , exitCode , error [execscript: Error 0x10b: User not logged in] I tried using qlogin before teh workflow.We still get same error Attached the xml file
I am looking for data on restores. Specifically we would like to know how many days back the data is from the day the restores was ran. I am not able to locate something in Commvault that will give that data. Knowing this information about the restores our company does would help us size tiers of backup data. For example how long to keep data on fast storage before it is moved to another tier.Thanks!
I have to fetch a monthly report where for example, Agent Type Virtual Server. For this agent I’ll fetch the Job historyfor each day and will apply sorting descending on Duration column. Then manually enter the duration in my report.For this, is there a shortcut from Reports or some other option? Where I can fetch the highest duration by agent type for a range of dates. For each date highest duration. Like we have
We have a media agent that is failing to backup the DDB because the VSS snapshot could not be created We have rebooted the serverThe VSS list writers and list providers have no errorsvssadmin list writersvssadmin list providersThe C drive is not fullQuestion: Are there any other items I can look at as a possible solution. FsBackupCtlr::getTargetVssDestination(11188) - Empty String received from Subclient.getVSSDestination()4512 698 07/26 15:13:40 60191 FsBackupCtlr::getTargetVssDestination(11190) - TargetDestination to create shadow copy on is 4512 698 07/26 15:13:40 60191 CFileBackupFSW2K::InitializeOFM(520) - Checking for VSS/QSnap selection4512 698 07/26 15:13:40 60191 CFileBackupFSW2K::InitializeOFM(595) - Use VSS for local shared write files: 14512 698 07/26 15:13:40 60191 CFileBackupFSW2K::InitializeOFM(619) - VSS/QSnap selected4512 698 07/26 15:13:40 60191 CFileBackupFSW2K::InitializeOFM(633) - Subclient info suggest immediate VSS shadow creation4512 698
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