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Commvault Q&A

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3,464 Topics
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SkarraByte

asked in Commvault Q&A

MarcelCommvault Certified Expert

asked in Commvault Q&A

Windows 10 long path feature

I have a pretty straightforward question: does CV support the Windows 10 long path feature regarding FS/VSA backups and restores?MS Reference:https://docs.microsoft.com/en-us/windows/win32/fileio/maximum-file-path-limitation?tabs=cmdthanks!

1 year ago

WalterBishopBit

asked in Commvault Q&A

Kubernetes "vm" not found

We have a job for our Kubernetes environment where there are three "vms" that are failing. The description in the General Tab has the details- "vm-ae25e5a6-a988-49d7-b485-f8d4cd9de3c3_653332_GX_BACKUP] was not found." Another error in the Events Tab indicates that this vm, "vm-bf48b8ed-1bdc-4a73-8954-4bc291167237_653332_GX_BACKUP] was not found." The Virtual Machine Status tab gives a Failure reason, "Virtual Machine not Found." for both of these vms. These vms have been added to the Content Tab within the Properties of the Sub Client (default). I can also see them when I browse for them. vCenter is creating Snapshots for both of these vms, however it appears that the Snapshots are deleted before they are backed up. Curious as to why this is happening and why they cannot be found. Event Description-Virtual machine [vm-b5a2ab24-676a-4050-867f-6110d65777b6_744463_GX_BACKUP] was not found. Please verify that the virtual machine still exists and that the host is in the connected state. If

1 year ago

FrankJWBit

asked in Commvault Q&A

Accessing Comcell Console

Curious if there’s a better way for users with specific roles to access the Commcell other than the CommVault Simpana.jnlp. I downloaded/extracted netx.jar and it opened to the Commcell a couple times, then failed. Thx!

1 year ago

Krish004Bit

asked in Commvault Q&A

Importance of Network gateway servers ?

Hi commvault Champs , Please clarify my Doubt on network gateway : we were under assumption that if we dont want to extend our Backup VLAN to the client , we need to get a network gateway trough which our backup data will flow through backup VALN to end storage . But today we configured MSSQL always on DB backup and we had network gateway setup , But backups kept on failing till we configured MSSQL instances with Backup VLAN DIP . If this is the case do we really need a network gateway ? what is actual purpose of it ? why do i need to configure backup VLAN DIP on MSSQL ( Always on ) instances for the backup data to flow when i have a network gateway server ?

1 year ago

PatrikCommvault Certified Expert

asked in Commvault Q&A

Enable File Indexing on Hyperscale X

Hi, I have deployed a Hyperscale X with 4 N24 nodes and in Command Center there is a toggel to enable File Indexing for VMware backups. If I read the documentation correct, toggle this switch will automatically deploy the Index Store package to one of the Media Agents associated with the Plan. At the same time there is a recommendation to setup a separate MA as Index Server and not to use the main Media Agents (in this case the HS-X nodes) I’m having difficulties to find the best practice and sizing guidelines for this setup. I would want to avoid installing a bunch of separate Media Agents and use the Hyperscale for this if supported. What is supported/recommended and best practice? Regards,/Patrik

8 months ago

PWilliBit

asked in Commvault Q&A

DASH Copy to Cloud allowed?

I need to know does commserve allow a DASH Copy to be DASH to Cloud or are we only allowed to use AUX Copy to Cloud?

1 year ago

kszafByte

asked in Commvault Q&A

Incremental Backup PST don t working

Hi, I will be very appreciate for help. The problem is with the PST file when using Windows File system agent.After executing a full backup job, the PST file is not backed up in successive increments, despite the daily modification of the file. The client tried to turn off the application in front of the backup window, restarted the computer and the agent was updated as well.From the subclinet side, the settings are as follows, although the PST file is not backed up every day during incremental jobs.Greetings,

1 year ago

Matthew M. MagbeeSocial Yottabyte

asked in Commvault Q&A

Activate / Analyitics engine not running

Over the past year I have been elbows deep into system governance and this brought me to loving Activate .This AM I woke up to check reporting and noticed that ALL of my projects were reporting “ No data found” following by a Command Center alert “ Failed to get Schema, Make sure Analyitics Engine is reachable”Me being .. well.. Me, I knew right where to look. My index server and content analyizer were up and active, so- naturally i rebooted them. Just incase an update snuck in there.After reboot the issue still exists. Anyone else have this issue? I have opened a ticket with Maintenance advantage on the lowest priority. I would like to see if we “ The Community” can resolve this issue together.

1 year ago

MauroByte

asked in Commvault Q&A

Can't suspend/kill job

Good afternoon allI have a very minor issue. A Test VM backup job was run and it never went past Discover phase. It was subsequently killed but it’s status went to ‘Completed’.The job stays visible in the Job Controller. There is the option to suspend/kill it but nothing happens when you try this.I have the error that states ‘Failed to create Job History for Job [Job ID]. The operation will be retried.The job has been hanging about for about 48 days. In that time the environment has been rebooted and I thought it would clear it out.Thanks.Mauro

11 months ago

downhillByte

asked in Commvault Q&A

Is if possible to filter k8s for pv's only?

Our admin has said rather than us backing up all apps or namespaces in OpenShift, we should go after only PV’s. I don’t see any way to filter for those in the guided setup for k8s nor in the UI, so, is this even possible without elaborate scripts to dump out of the various clusters and feed directly to a job?Sorry if that’s a bad way to explain it but they don’t want or care about “us” backing up OSC’s, only the PV’s.thanks

1 year ago

ZachHeiseByte

posted in Commvault Q&A

Random files are triggering suspicious file list

In our case, we’ve gotten 2 “suspicious file” warnings over the past month, both for .rmd files which are for markdown files programming language “R” - [K:\Users\Slee987\0107.Rmd]I am all for commvault monitoring and tuning itself to prevent ransomware, but I’d like some means of tweaking it or figuring out why it’s determining that these two rmd files - vs the tens of thousands of other ones on our users’ home directories in the K drive - are ‘suspicious’.

1 year ago

MansoorByte

asked in Commvault Q&A

How to download the commvault binary for oracle enterprise Linux , we are planning to push agent using ancible

1 year ago

thomas.SByte

asked in Commvault Q&A

PostgreSQL Backup stuck at 88%

Hello, once again I have a strange problem. We have set up a PostgreSQL backup and wanted to create an initial full backup. Data was transferred and everything looked good so far. However, at 88% the job stops. Under Log for the Job I only get this information. 23258 5ada 01/11 16:34:15 3840492 IDXCONNECT *****************USING NEW INDEXING LAYER**************23258 5ada 01/11 16:34:15 3840492 IDXCONNECT Stream Id not set, Generating it23258 5ada 01/11 16:34:15 3840492 IDXCONNECT Initializing Indexing connection to client [cvmapapp01] from [fxvsdpg2], Setting log mode as offline23258 5ada 01/11 16:34:15 3840492 CVArchive::ConnectSessionToArchiveManager() - Attaching to CommServer [cvcspapp01] from Platform Type 423258 5ada 01/11 16:34:15 3840492 CVArchive::ConnectSessionToArchiveManager() - Attached to CommServe23258 5ada 01/11 16:34:15 3840492 IDXCONNECT starting afile (2,194,8136411)23258 5ada 01/11 16:34:15 3840492 CVOnDemandSvcClient::SubmitTask() - On Demand service CVODS_logmanage

1 year ago

Egor SkepkoByte

asked in Commvault Q&A

Restore deleted backup job

Hello, Is there any way to restore deleted backup job. I am missing some backup jobs from lastyear, So i wonna know if i can get it back. From backup summery report i can see that the back up completed but i cant find any job. And the retantion are set up correctrly.

1 year ago

Kamil WCommvault Certified Expert

asked in Commvault Q&A

Incorrect URL (IP address) for Web Server

Hi guys,I need your help.The Customer’s CommServe is running CommServe Failover configuration as follows:CS Active: 10.100.9.200 CS Passive: 192.168.209.200Once I click an icon of any web services in CommCell Console (Web Console, Command Center, SLA, etc.) CVLT takes me to the CS Standby IP address which is 192.168.209.200 Can you tell me guys, how can I change it?Rgds,Kamil

1 year ago

Marco LachanceByte

asked in Commvault Q&A

MS SQL restore options

Hi, in the advanced restore options in BOL.https://documentation.commvault.com/11.24/expert/34600_restoring_sql_server_data_with_exclusive_database_access_option.html It says : Restore of database fails if exclusive access to database cannot be obtained. In such scenarios use the Drop Connections to Database option to drop all existing connections to the database. By default this option is set to false. But at my customer this option is enabled by default ! Where can you change this to OFF by default ? Thank you,

17 days ago

dudeByte

asked in Commvault Q&A

FS Synthetic Full Going Pending

Happy Monday All.Wondering of any of you have experienced some of these errors while trying to run Synthetic Fulls on a FS Client;Job goes pending with the codeError Code: [19:1109]Description: Please check the log files for this job for more details. Increased the debug and get some additional info. CS StartSyntheticFull.Log13828 3c34 01/10 11:42:37 17938517 STARTRESTORE Failed to get archFile information from IndexServer for synthetic full preparation phase : [0xECCC03E9:{FSStartRestoreService::HandlePreparePhaseForSynthFull(16890)} + {I2::IdxSrvClient::FindInternalProcessRequest(417)} + {SynthFullCallBack::ProcessResponse(16642)/ErrNo.1001.(Unknown error)-Received error from Index server}]13828 3c34 01/10 11:42:37 17938517 STARTRESTORE Notifying Job Manager: completion status = [FAIL] Media Agent Browse.log22568 6d80 01/10 11:42:37 17938517 I2::FSQualifier::QualifyFSItemsFromAllComponents Error while qualifying FSItems : [0xECCC0016:{I2::FSQualifier::QualifyFSItemsFromAllComponen

1 year ago

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