Ask questions, give answers, get good karma
- 2,868 Topics
- 14,027 Replies
Hi guys, getting this error when trying to backup machines from AWSthe media agent is installed on AWS, has an open connection to the CommCellI’m getting the list of the client VMsand then this error pops upFailed to get proxy information. Instance [INSTANCE STRING] not found in any region.any suggestions?
Hi All, Today I try to install linux SAP HANA agent.I following the below documentation Installing a Feature Release Locally on UNIX, Linux, or Macintosh Computers Using the Installation Package (commvault.com)I ran the ./cvpkagadd but found the below error :*** could not find any installer to use. I need immediate support
Hi Guys,I want to automatically kill the jobs in job controller, if it is waiting/pending state for more than 24 hours.I am aware that CV having the feature and it can be enabled under control panel > Job management > Job restart (tab). But the pain area is, we need to enable the option for 30+ job types by individually. Do we any mechanism (workflow/qcommend) to enable the “Total Running Time” alone for all the job types at one shot. Thanks,Manikandan
hi, a customer did a security scan on there network.and it came back with the following incident:CPE: cpe:/a:jquery:jquery:2.1.3Installed version: 2.1.3Location/URL: https://hostame/webconsole/common/jsEOL version: 2EOL date: unknown this version is very old, and flagged as out of support.the customer was wondering when this will be updated to a newer version.and how we would upgrade the version. kind Regards,Thos Gieskes.
Hello All,I am about to configure alert for Backup Copy fallen behind.Long story short i would like to have monitoring for the bakcup copies of VSA snapshots.Recently we faced issue with missing synthetic full and broken chain, and after that no backup copy was executed automatically. In order to avoid such delays in the backup copies i would like to setup monitoring for this and if the same issue appear in the future to receive notification.So, i have activated the Backup Copy fallen behind on the storage policies in question: https://documentation.commvault.com/commvault/v11/article?p=106912.htmBut in the alerts tab there is no configured alert for this as it is with “AUX Copy fallen behind”So can someone who configured such alert give me idea what Alert Category & Type have to be set ? Thank you in advance for your time.
Hi! For Nutanix CIFS backups we have support for CFT (Changed Files Tracking).https://documentation.commvault.com/commvault/v11_sp20/article?p=110109.htm Now I know that Commvault used to have more extensive integration with NetApp than with any other storage system. But am I correct that this feature currentlyis not available for NetApp filers? Thanks!
ERROR CODE [82:172]: Could not connect to the DeDuplication Database process for Store Id [xx]. Source: xxxx, Process: backint_oracle
SAP for oracle db Backup failed 3 times since last week due to below error.`````````````````````````````````````````````````````````````````````````````````````````````````````Failure Reason:• ERROR CODE [82:172]: Could not connect to the DeDuplication Database process for Store Id [xx].Source: xxxx, Process: backint_oracle````````````````````````````````````````````````````````````````````````````````````````````````````` Does anyone has solution for this error?
After 12th of June 2021, you may encounter a situation on your Commserve whereby the SQL TempDB (tempdb.mdf) and Log (templog.ldf) are increasing in size unexpectedly.This may continue until the volume on the Commserve holding these files becomes full, which can lead to performance issues on the Commserve and observed in the Commcell console.Commvault released a reporting enhancement on the 11th June 2021 that has inadvertently caused tempdb/templog file growth.This enhancement has since been fixed however your environment may still be showing high space cosumption from the tempdb and templog files.If you are witnessing this behaviour and have low disk space on the drive hosting these SQL database files, please carry out the following on the Commserve server:1. Disable All Activity in the Console Activity Control (commvault.com)(Right click Commserve > Properties > Activity Control > Uncheck "Enable All Job Activity" > Set "Enable after a Delay" for 30 minutes)2. Suspend al
Hi all, I am facing an issue with Microsoft 365 Exchange Mailboxes backup. I am successfully backing up most of them, but I’ve recently detected that a few of them are still not included in the scope. First idea was that I just skipped them accidently, but after another attempt to “Add Mailbox” > Put a tick next to a target > Save - that did nothing, regardless the popup message confirmed that “Successfully Updated the selected User Mailbox”. We have a few similar cases and the only common thing I could notice between all these mailboxes that all of them had another mailboxes with the same name already being backed up. For example a user owns two mailboxes - email@example.com and firstname.lastname@example.org, both of them have Names “User Name”. I would like to have them both backed up, but here I face that issue, that I am able to Add only one of them, while another stays unselected. I hope I was able to put everything down clear enough and you’ll be able to give me a hint how to workaround
Hi all,Can someone help me with this error:Failed to install Base Package. Failed to access remote registrySource: commvault, Process: DistributeSoftwareError code was 68:182I want to install CV agent on new Windows server 2019 from our CV console. I read that I need to allow WMI users right access (its standard Admin user account with full rights), even I added our domain admin on WMI access list - SAME ERRORThen I read I need to start Remote Registry service - its started and SAME ERRORThen I disabled Firewall and that machine - SAME ERRORWhat can be a problem?Thanks
What is confusing about this topic is that Commvault seem to be sending mixed messages regarding the topic of extended retention.From v10, the recommendation was to use separate selective storage policy copies (and therefore separate DDBs) for jobs with longer retention to avoid issues with the DDB size and performance. This was where that warning message in the Commvault Admin Console originated. This however leads to a massive increase in the amount of back-end storage consumed as you have a seperate baseline for each storage policy copy you create.However in recent documention, when describing how to configure Plans from the Commvault Command Center, the documentation specifically states that one should use extended retention rules to create a hierarchical retention scheme (e.g to retain month-end backup jobs for longer. see https://documentation.commvault.com/11.23/essential/131386_extended_retention_rules.htmlSeeing as this contradicts the message from the Admin Console does this
Hi All, Recently we have deployed commvault hyperscale appliance 1.5 (1300) in infra. Commserve is outside HS appliance and hosted on VM. Commserve is on Sp23 but HS appliance media agent nodes are on SP15. When i try to upgrade package through commserve console, which in turn it initiate package download job. Download job gives below error: Error code: [68:472]Description: Download is skipped for [SP23_3384220:UP7_0] because the media is not available for it. Please suggest on this
Hello, I would to set continuous incremental backups every 30 minutes from last job’s end time and synth fulls during the weekend, on laptops. I’ve created a schedule policy with this settings. My problem is that many users, friday evening, shut their laptops, hanging in most of cases an incremental backup, then when synth full is triggered, it fails because their is already a job (that’s what i could trace). The problem is that i approximatively never have successfull synth fulls. So, is there a problem wanting to set a backup sequence this way? Thanks in advance for tips on it. Regards.
Hi, Concerning deploying the node of Hyperscale X Reference Architecture, is it possible to confgure Network Bonding for DPN and SPN to define multiple VLAN-tagged interfaces on a single 802.3ad trunk? Also, is it possible to use NetworkManager/nmtui? Thank you very much!
Hello,Initial scenario:Server MS Windows 2012 and MS SQL 2014 - hostname: lxpsql012 servers MS Windows were purchased (Physical Servers)2 servers MS Windows 2019 and MS SQL 2019Hostname: sql01Hostname: sql02 ** I can´t replicate the database between sql2014 and sql2019, because this replicator between theses versions is not supported. What has already been done:I made a restore of the SQL databases from lxpsql01 to sql01. Done and validate with DBAThen, the databases is in the Win2019 and SQL2019Now, i need to replicate the SQL database to another server: sql01 ==> sql02But when i use sql Live Sync options, the databases don´t appear in the GUI ** in another server lxpsql01 made a test and appear, but the DBA need to change anything in the database and the DBA said that it has already done this configuration on the new servers(win2019/sql2019)Has anyone ever experience this? I have opened another post about this Ms Sql configuration:https://community.commvault.com/technical-q-a-2/
Hello,Commvault version: v11.20.46Source PostgreSQL OS: RHEL 7.7Destination PostgreSQL OS: RHEL 7.7Source PostgreSQL version: 12.4Destination PostgreSQL version: 12.6We are trying to out-of-place PostgreSQL individual db restore with our customer but we takes error;Error Code: [94:19]Description: PostgreSQL Database: [~ Command failed pg_ctl: could not start server Examine the log output. ~] Restore Failed with PostgreSQL Error: [~Starting of the aux server failed:: ~].Source: <destination_server>, Process: POSTGRESBLKRESTOREPOSTGRESBLKRESTORE output;28213 6e35 06/10 13:50:47 325986 CvProcess::system() - chown -R postgres /opt/commvault/MediaAgent/SnapVolumeMounts/SnapMnt_1_2_632602_18_18170; su - postgres -c "chmod -R 700 /opt/commvault/MediaAgent/SnapVolumeMounts/SnapMnt_1_2_632602_18_18170"; su - postgres -c "/usr/pgsql-12/bin/pg_ctl start -w -t 43200 -D /opt/commvault/MediaAgent/SnapVolumeMounts/SnapMnt_1_2_632602_18_18170 -l /opt/commvault/iDataAgent/jobResults/CV_JobRes
Hello everyone,I have a situation that I couldn't find in the documentation and in community here in how this could be done properly.We have a attached disk as DAS in the Media Agent and we have the need to move all the backups of the VMs to another place which will be a Cloud Storage.Is it possible to move all the backup data and after this change the subclients to this new Storage that we need as well?(Sorry for my bad english, btw ).
Hey all,before raising a ticket to support I want to know if I miss something.I’ve created a new backup plan (call it ‘B’) and assigned it to users group based on AD group.the AD group contains about 500 users, some new and some already exist in CV.For the new users plan ‘B’ is assigned successfully during activation.The issue is with existing user that already assigned to plan ‘A’.I have a workflow to run on all users in a group and assign the respective plan to their laptops, but the issue is that the users are not present in the users group although that they do exist in the AD group. What do I miss? ThanksYirmi
Does anyone else find the User Permissions overly complicated/not intuitive? Using the built-in “View” role applied to a user group at the Comcell level seems as though doesn't actually give “View” on everything.Example: “View” only shows Command Center dashboards Overview and Activate. No virtualization or Hyperscale?Are there any best practices from a Ransomware perspective (without the obvious least permission statement) to give a user access to the whole environment for monitoring purposes, allow to backup/restore but prevent the ability to delete any data?Thanks
Login to the community
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.