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locked file will not get backed up when ‘Track Access Time’ enabled

  • 13 July 2022
  • 1 reply
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Userlevel 3
Badge +13

Hello team

 

OS: Wins2012 R2 datacenter

Commvault Client version: V11/SP25.32

Windows file system on the client indexing version :  2

installed date:   Apr/2018

 

for some reason, locked file will not get backed up when ‘Track Access Time’ enabled 

Just wondering if this an expected behavior that locked file will not get backed up when ‘Track Access Time’ enabled or this is something Commvault development team need to look into ?

 

 

 

Tried:

unchecking “Track Access Time” and then change the VSS setting for locked files only or as needed.  Once I make the change then re-enable “Track Access Time” , and it reverts to ‘’Use VSS for all files’ again. 

 

 

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Best answer by Jordan 13 July 2022, 09:49

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Userlevel 5
Badge +11

Not too sure on whether locked files behaviour is expected, it might be best to log a support incident for that to review the logs.

 

The VSS behaviour is definitely expected: https://documentation.commvault.com/11.24/expert/25895_track_last_access_time.html

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