mailboxes related to disabled AD users

Question

hello guys,my customer have an o365 Exchange online hybrid environment. they would to know if commvault is able to protect (archive) the mailboxes related to AD disabled user. I found this page in the documentationhttps://documentation.commvault.com/11.24/expert/113053_disabling_user_mailboxes_for_exchange_mailbox_agent_hybrid.htmlTo reduce license usage, you can disable user mailboxes that belong to an AD group or you can disable individual mailboxes.The following characteristics apply to disabled AD groups and mailboxes:	Disabled mailboxes do not consume a license.			You cannot run any archiving or cleanup jobs.			You can run browse and restore operations.	it’s ambiguous,  is it referring to the o365 mailboxes (AD users) or to the commvault configuration only?Could you please help me.Many thanks

Scott Reynolds · Accepted Answer

Hello @SimonePaccagnellaWe do not protect disabled mailboxes for O365.The document you are referencing is disabling users within Commvault. This is for an active user you can disable the archive on individual users which removes them from the licensing (but retains backups and still allows restores)

SimonePaccagnella · Answer

Hello@SimonePaccagnellaWe do not protect disabled mailboxes for O365.The document you are referencing is disabling users within Commvault. This is for an active user you can disable the archive on individual users which removes them from the licensing (but retains backups and still allows restores)thank you Scott

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