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qlogin issue

  • 10 November 2021
  • 1 reply
  • 198 views

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Hello

 

I am having trouble logging in when running qlogin.

The user logs in just fine on both console and command center.

I get this error when trying: qlogin: Error 0x202: Failed to connect to QSDK Server

Before I restartet Commvault services I got this error: qlogin error 0x70c failed to save token to a file

 

Hope someone has the answer :)

 

Thanks.

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Best answer by Stuart Painter 10 November 2021, 11:54

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Userlevel 7
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Hi @Noobvault 

The client you are running qlogin from will need to connect to the Commserve to perform not only the login, but execute scripts too.

Please check the client has good comms to the Commserve, potentially even run a Check Readiness for the client from the Commserve to verify all is well and of course ensure the QSDK service is up and running on the Commserve.

The error “failed to save token file...” may in fact be a permissions issue for the user on the client machine. The token file will need to written to the client file system - please check the user has write permissions to folder where the qlogin is being performed.

Thanks,

Stuart

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