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Recall from S3 Glacier


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Got below error when I recall data from S3 glacier. We don’t have chance to disable digital sign on PS, any workround?

Error Code: [19:857]
Description: File E:\Program Files\Commvault\ContentStore2\Base\Temp\script_7d7ec2dce69ceae6.ps1 cannot be loaded. The file E:\Program Files\Commvault\ContentStore2\Base\Temp\script_7d7ec2dce69ceae6.ps1 is not digitally signed. You cannot run this script on the current system. For more information about running scripts and setting execution policy, see about_Execution_Policies at https:/go.microsoft.com/fwlink/?LinkID=135170. + CategoryInfo : SecurityError: (:) [], ParentContainsErrorRecordException + FullyQualifiedErrorId : UnauthorizedAccess
Source: vaw-wpc-001, Process: Workflow
 

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Best answer by Mike Struening RETIRED 29 July 2022, 17:17

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Userlevel 7
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Hi @xiwen !  Hope all is well!

I was able to find only 2 incidents with this error, and BOTH went to development to address.

Can you open a support case and share the incident number here for tracking?

Thanks!

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I opened CV case: : 220704-7

Userlevel 7
Badge +23

Sharing case solution:

Solution:

Dev provided diag update "v11SP24_Available_Diag5286_WinX64" which fixed the issue.

The official hotfix is included in V11SP24.59.

Underlying Cause:

Commvault (Configuration and Product)

Secondary Cause:

Product Change - Hotfix/Feature Release/SP

Patch ID, Script, Service Pack, or MR#:

V11SP24.59

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