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Receive Email alert after failed backup

  • 3 June 2021
  • 2 replies
  • 1010 views

Userlevel 2
Badge +7

Hi everybody,

 

Could you please help me out with configuring email alerts after a failed backup.

A created a report (job summary) and added an alert, but didn’t receive any email after failed backups.

PS: mail server working fine, passed the test.

 

Thanks in advance.

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Best answer by Stuart Painter 4 June 2021, 08:31

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Userlevel 7
Badge +23

@Adel BOUKHATEM , happy to assist!

Can you share a screenshot of the alert configuration?  Head to alerts and find the one you configured and share the parameters so we canmake sure it is triggering on the right result.

Userlevel 7
Badge +15

Hi @Adel BOUKHATEM 

I don’t think backup job summary report is the right approach here.

I recommend configuring a new alert for Job Management / Data Protection, to notify you when job status is Failed, maybe include Complete w/errors as well.

Try following the steps in Creating an Alert from the Alert Wizard, select an agent and client or client groups you want to monitor and then verify if alerts are received as expected.

Thanks,

Stuart

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