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Recover of mailboxes to PST

  • 25 November 2021
  • 4 replies
  • 70 views

Userlevel 2
Badge +11

 

Hi, 

 

I will be very appreciate for help. 

 

Backup Office 365, it's about recovering mailboxes, e.g. to PST 
The backup itself is performed

Communication between servers is.

https://documentation.commvault.com/hitachivantara/v11/essential/7102_port_requirements_for_commvault.html

But I noticed something wrong.
I mean the proxy server - CVINDEX:
From ps it follows that there is no service installed on the CVINDEX server - index was previously, the operation with generating pst mailboxes was performed many times.
Currently I cannot install it manually, it shows a problem with IIS,
And in Windows IIS it works.

 

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Best answer by Chris Hollis 26 November 2021, 01:09

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4 replies

Userlevel 6
Badge +15

@kszaf 


Hope you’re well.

Would be interested to see what the windows event logs are reporting. 

I’d suggest raising a support case as there are a couple of things we should be looking at here. 

Please let me know the case id once raised and I can track / advise from there.


Thanks,

Chris
 

Userlevel 7
Badge +23

@kszaf , did you end up creating a case for this one?

If so, let me know the case number.

Thanks!

Userlevel 7
Badge +23

@kszaf , following up on some threads.  Were you able to get this addressed on your own or via an incident?

 

Thanks!

Userlevel 7
Badge +23

@kszaf , following up to see if you were able to reinstall IIS and get things eorking.

Thanks!

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