When we want to restore a site sharepoint, whe cannot selected “same configuration”.
Why?
Best answer by Mike Struening RETIRED
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Userlevel 4
+12
- Vaulter
- 130 replies
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27 June 2022
Hi
Can you please confirm if you’re following the steps and requirements available on https://documentation.commvault.com/11.24/expert/17867_restoring_windows_sharepoint_services_wss_web_application.html#to-same-configuration
+1
The choice “same configuration” is not available
Userlevel 7
+23
- Vaulter
- 4998 replies
-
27 June 2022
+1
The choice is not Available
Userlevel 7
+23
- Vaulter
- 4998 replies
-
27 June 2022
Ah, so it’s grayed out.
Let me look into this and get someone to reply.
Userlevel 7
+23
- Vaulter
- 4998 replies
-
27 June 2022
I spoke to some support folks who suggested you open a case.
Once you do, share the incident number with me so I can track it.
- Vaulter
- 629 replies
-
16 July 2022
Userlevel 7
+23
- Vaulter
- 4998 replies
-
18 August 2022
- Answer
Noting that this case was archived with the solution below. If you are able to confirm/discuss the issue with viewing items in the site Collection, please let us know.
Guided customer to restore SharePoint Application selecting the option restore to same configuration
Customer was able to restore the Web Application from commcell after entering correct user name and password
Restore completed without any errors but end user was not able to view the items in the site Collection
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