Question

SuperMicro Appliance Fibre Connection Issues

  • 26 January 2023
  • 2 replies
  • 41 views

Userlevel 2
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Hello all.  

We have 6 Hs2300s and 1 RO1200, all the same supermicro servers underneath.  We have 10Gb fibre cards in them. 

The Bios sees the cards, the OS sees them as physical interfaces, and we believe the SFPS, cabling and switch config is correct.

However on both the Windows and the Linux it shows as network cable unplugged/no link detected, and the switch shows no presence on the line.

We have a call raised with CV but has anyone else seen this?  Is there some setting in the Bios we need to apply?

 

 


2 replies

Userlevel 2
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So turns out this is a known issue, it has been referred to Commvault development.   I’ll update this thread with what they find.

Userlevel 2
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So, after an escalation through 4 levels of dev, it appears that because of a variable in a script called pdb, if you have that in your server name it will hang.

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