I am constantly battling the error System State Backup error below on many of my windows hosts:
ERROR CODE [6:64]: System state backup of component [System Protected Files;] failed.
Source: servername, Process: clBackup
What is everyone doing to automate the remediation of this problem on your hosts? I have a moderate sized environment (~1500 hosts) so handholding each one when it pops up is a time consuming and arduous process.
Thanks in advance!
Best answer by MichaelCaponView original
Depends on what the cause of the failure is. What is causing the System Protected Files to fail?
I’d suggest checking the usual:
For the above, refer here: https://ma.commvault.com/Article/Details/5460
The Application event Log at the time of the issue may show VSS related events also.
I’m facing the same issue. Many of our windows clients are getting this error and reboot fixes it temporarily but the error occurs again. It would be very helpful if someone can provide a permanent fix for this.
Thanks in advance
There’s no permanent fix for System State issues (well, maybe Linux...).
Critical and Non-Critical System State Components for Windows File System
Excluding System State Components from Windows File System Backups
If you’re seeing “non-critical” items currently as the issue, you can exclude them.