Solved

Teams backup fails with one or more errors [Parameter 'DeltaToken' not supported for this request.]

  • 29 April 2022
  • 6 replies
  • 535 views

Userlevel 2
Badge +7

 - Use the next (0) Azure App information
28580 16    04/29 13:00:49 1579 ### CheckForError - * HttpStatusCode.Unauthorized
28580 16    04/29 13:00:49 1579 ### - - token refreshed
20260 1     04/29 13:00:49 1579 ### PerformWebRequest - Web Exception generated [400] [BadRequest] [BadRequest] [Parameter 'DeltaToken' not supported for this request.]
20260 1     04/29 13:00:49 1579 ### GetFullJobDeltaLinkUrl - Error in performing web request [https://graph.microsoft.com/beta/teams/<teamid>/channels/<channelID>/messages/delta?$skiptoken=<deltatoken>

 

Commvault seems to be making a calls to the endpoint with beta version of the API. 

Anyone seeing this issue? If the same API is called using v1.0 instead of beta - in the HTTP REST API call above.

We are on SP25.23. Will be updating it to the latets MR.

icon

Best answer by Mike Struening RETIRED 27 June 2022, 22:20

View original

6 replies

Userlevel 2
Badge +7

The delta link returned by the delta call contains v1.0 in the response. 

"@odata.nextLink": "https://graph.microsoft.com/v1.0/teams/<teamid>/channels/<channelid>/messages/delta?$skiptoken=-<Token>",

Userlevel 7
Badge +23

I think that will do it….here’s what I found:

 

Installed Maintenance Release 11.25.23 for hotfix 3386

Userlevel 2
Badge +7

It didnt help unfortunately. Case is already open. Can you please make sure it lands with an engineer from the right team ? case id 220429-379 

Userlevel 7
Badge +23

Right team and right engineer.  Daryl is brilliant!

Keep me posted!!

Userlevel 7
Badge +23

Sharing case solution:

Finding Details:

-- Teams backup completed with one or more error

-- FR25.28 setup in pace

-- customer had query related to beta MS API usage by comvault

"these are actually BETA Microsoft APIs
MS didn't release the APIs until very recently
But Commvault dev team have plans to move to release versions of API"

-- regarding backup started failing for few channel recently

logs contain below traces

PerformWebRequest - Web Exception generated [500] [InternalServerError] [InternalServerError] [Error while processing response.]
PerformWebRequest - Web Exception generated [400] [BadRequest] [BadRequest] [Parameter 'DeltaToken' not supported for this request.]

as per internal repository details

We are seeing post backup failures on few channels with the error highlighted below. This issue is caused due to a recent change from the MS side and it is reproducible in our internal setups also.

Solution:

dev team provided the below patch for the issue and the currently shared version is hotfix it is the official version of the fix.
FR25 form 3865
Summary: Change Microsoft Graph APIs for Teams posts from beta to v1.0
customer applied hotfix on Fr25.33 and confirmed backup are running fine for teams now

Userlevel 7
Badge +23

Sharing Case Solution:

Finding Details:

-- Teams backup completed with one or more error

-- FR25.28 setup in pace

-- customer had query related to beta MS API usage by commvault

"these are actually BETA Microsoft APIs
MS didn't release the APIs until very recently
But Commvault dev team have plans to move to release versions of API"

-- regarding backup started failing for few channel recently

logs contain below traces

PerformWebRequest - Web Exception generated [500] [InternalServerError] [InternalServerError] [Error while processing response.]
PerformWebRequest - Web Exception generated [400] [BadRequest] [BadRequest] [Parameter 'DeltaToken' not supported for this request.]

as per internal repository details

We are seeing post backup failures on few channels with the error highlighted below. This issue is caused due to a recent change from the MS side and it is reproducible in our internal setups also.

Solution:

dev team provided the below patch for the issue and the currently shared version is hotfix it is the official version of the fix.
FR25 form 3865
Summary: Change Microsoft Graph APIs for Teams posts from beta to v1.0
customer applied hotfix on Fr25.33 and confirmed backup are running fine for teams now

Reply