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Unable to browse destination VM (Agentless recovery) to set the restore path

  • 4 December 2021
  • 5 replies
  • 86 views

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Hello,

I am trying to restore a Linux VM guest file to same server. I am able to browse the data and select the file that I want to restore. 

Problem is I am unable to browse the destination server. I am sure that I am using the correct credentials for the vCenter to browse. However I could browse Windows VMs. 

Here is the error I get: specified parameter was not correct

Am I missing any configuration or mono is required on FRE server?

Hypervisor: VMWare

LFRE: CentOS7

CV Version: CV11.23.17

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Best answer by Alireza B 6 December 2021, 00:14

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5 replies

Userlevel 4
Badge +8

Hi Girish,

We need more information and log review to see where it's failing but for a quick check please make sure you are using root level creds to access VM.

If yes, then please log a ticket for Support to review the logs.

Cheers,

Ali

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Hey Ali,

Thanks for your reply. I will check this and log a case if required. 

 

Warm Regards,

Girish

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Hi Girish,

 

Could you please also let us below information when you escalate this case.

  1. The customer is performing restore from Command Center or Java GUI ?
  2. is this indexing V1 or V2 client ? 
  3. Restore are performed by admin or end user or tenant user ?
  4. Restore  are perform from VM level or VSA client/Hypervisor level ? 
  5. Please provide the screen shot of the restore screen and mentioned the detailed steps performed.
Userlevel 7
Badge +23

@Girish , following up on this issue.  Were you able to find a resolution?  I don’t see a case number in your name.

Thanks!

Userlevel 7
Badge +23

@Girish , following up before closing this one.  Were you able to get this resolved on your end?

Thanks!

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