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Update from FR16 to FR24

  • 15 March 2022
  • 1 reply
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Hi,

 

Given that I have never updated the commcell, I should update the current release v11 SP16 and bring it to service pack 24.What are the steps to take?Is it an activity that is done hot?Could my clients have problems?Thanks for your help

 

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Best answer by Orazan 15 March 2022, 13:38

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Userlevel 6
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Good morning.   You would need to make sure that you download the desired version as seen here:

https://documentation.commvault.com/11.24/expert/2705_downloading_commvault_software_using_commcell_console.html

Once the cache is populated, you can then begin to update the CommServe, MediaAgents and the clients.  Your Commserve will be offline for a short time during the upgrade process so be sure to schedule during an ideal time for outage.

https://documentation.commvault.com/11.24/expert/2171_commcell_environment_upgrades.html