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upgrade CommCell fom v11SP16 to v11SP20, client v10 not backuped

  • 11 January 2023
  • 8 replies
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Userlevel 2
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Hello. 

 

I upgraded commserve v11sp16 to v11sp20

 

but, v10 client connection failed after upgraded

 

If the client is v10 when the combo is v11sp20, is it not compatible?

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Best answer by chris_ahn 13 January 2023, 06:18

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8 replies

Userlevel 6
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Good morning.  Can you please tell me what type of agent is failing on the V10 client?  Also can you provide an error that is being seen at the time of failure?

Userlevel 2
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hi,

excatly backup failed indexing error

Error Code: [14:99] Description: Index processing on MediaAgent CreateIndex processing error.

 

os is

Redhat Enterprise 6.5 /x86_64 
Windowserver(R)2008 Enterprise /win32 
SunOS 5.10

Userlevel 7
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Are all 3 of those OS types not working?

i.e all of your V10 clients?

Userlevel 6
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Are the failures for File System agents installed on these operating systems or for all agents that are v10.

Userlevel 2
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backup failed 
SSL authentication with has failed

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Userlevel 2
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v10 sp15

Userlevel 2
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Eventually, I reinstalled it.

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