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Waiting for the services on the client to come online

  • 23 November 2022
  • 2 replies
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Userlevel 1
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but [dmz_ap1] commvault services online.

so i restart services. then it’s status normal

I must restart every morning. What's the cause?

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Best answer by Albert Williams 23 November 2022, 03:01

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Userlevel 1
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Hello Chris,

if you are to run a check readiness on the client when the issue is present it should give you some InSite as to what the issue is: https://documentation.commvault.com/v11/essential/129992_checking_readiness.html

 

If this does not point you in the right direction i would advise raising a support case when the issue is present as it would require a full line of troubleshooting. 

 

Happy to help!

 

 

Userlevel 1
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Worth trying to re-install the cv client

If this does not work, check if any other application using the CV port (8400) temporarily? Some SAP third party application for logging and monitoring are known to use this port and hence cause issues intermittent. Use netstat -a command for checking the port and process binding

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