Question

we are getting error in The SCSI command to drive is stuck on the active drive controlling mediagent

  • 5 March 2023
  • 2 replies
  • 64 views

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Hi Team,

 

 I have getting an error in Our Commvault backup infra as follows below 

 

"The SCSI command to drive is stuck on the active drive controlling media agent”

 

Please advice on this case


2 replies

Userlevel 6
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Good morning.  The error being seen relates to an issue with the tape library or the OS on the MediaAgent that it is attached to.  I would recommend to reboot the tape library as well as the MediaAgent.   Update this thread with the results please.

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Hi Orazan,

Greetings!!!!

We have facing this issue in daily, Then we daily rebooted the Tape library and media agent.

This is only for temporary solution

Please give me any permenant solution for this above issue.

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