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Commvault Q&A

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  • 2,326 Topics
  • 11,820 Replies

2326 Topics

Fernando Souza
Byte
Fernando SouzaByte
asked in Commvault Q&A

Migration 1 SQL Server for new SQL server by commvault

Hello,the cliente need to migrate MS SQL Server database for the new server by Continuous Data Replicator.Someone already made this procedure and can help me?I install SQL Server in 2 servers and add to Commcell.Current version of Commvault: 11 SP 13+**Do i need to upgrade Commvault before migrating?Current version of SQL: 2012And the cliente is asking to me what the best version will migrate? 2019 standard or enterprise? 

89
L
Vaulter
1 year ago
ibrahimemrekaya
Byte
ibrahimemrekayaByte
asked in Commvault Q&A

I couldn't install Commserve on Linux

Hi,I saw Commvault bring Commserve Linux feature in Feature Release 25. So i wanted to test it. I created Linux package as described here;https://documentation.commvault.com/11.25/expert/2696_downloading_software_for_unix_linux_and_macintosh_computers_using_download_manager.htmlI installed fresh RHEL 8.3. I’m trying to setup as described here;https://documentation.commvault.com/11.25/expert/132361_installing_commserve_server_in_linux_environment.htmlIn my screen i don’t see Create a new CommCell Group option. My screen; Could you help me for this issue. Thank you.

44
C
Vaulter
9 months ago
M
Commvault Certified Expert
M ScheepersCommvault Certified Expert
asked in Commvault Q&A

log4j been used in Commvault

As maybe know the last day’s a lot of actions needs to performed regarding the Log4j vulnerbility. Is this also been used in the Commvault software?If so is there a patch/fix upcoming?  

43
Mike Struening
Vaulter
9 months ago
T
Byte
TheseekerByte
asked in Commvault Q&A

sucessful backups not protecting files The process cannot access the file because it is being used by another process

The file system backups are showing as successful(no warning) however failing to protect some of the files; I  am wondering why the job is not completing with partial sucess and showing it as a VSS issue.  Is that becuase there are no application specific vss writers for the application and hence quiesing is not working its magic [C:\Program Files (x86)\BigFix Enterprise\BES Client\__BESData\SiteData.db] The process cannot access the file because it is being used by another process.

33
Onno van den Berg
Commvault Certified Expert
1 year ago
E
Byte
elizabetaByte
asked in Commvault Q&A

Update to the feature release 11.24.x

Hello,I have a Commvault backup server that has a version 11.20.0. Now, I woult like to upgrade Commvault backup server and clients to the version 11.24.0. Which is the recommended way to do it?Thank you!Best regards,Elizabeta 

33
Onno van den Berg
Commvault Certified Expert
1 month ago
T
Byte
tsmtmillerByte
asked in Commvault Q&A

Error 91:32 When Trying to Restore a VM

Hello, this might not be enough info but I’m trying to restore a VM and keep getting this errorError Code: [91:32]Description: Unable to register virtual machine [SERVER]. Possible reason includes datastore was not mounted correctly.Source: CVMA01, Process: CVDLater these errors only occur: Error Code: [32:392]Description: Volume Operation in Progress : [One or more volumes are being processed by other operation. VolumeId [543702]]Source: CVMA01, Process: CVDI have the job log files but can’t really make sense of it. Its pretty much nothing but errors and fails. 

31
Mike Struening
Vaulter
1 year ago
D
Bit
DancerBit
asked in Commvault Q&A

Multi Factor Authentication (MFA) Flaw

I started looking at the MFA on Command Centre and baffled as it is flawed. If my domain account has been compromised, I would be expecting the second factor to be the 2nd line of defence. But no, you can request a new pin that gets sent to your compromised domain account e-mail address. I then looked to see if I can amend my account by adding an external e-mail address, but LDAP pulls this from the domain and can not be edited. By editing the e-mail script we can omit the pin, but I think this hasn’t been thought through by Commvault, considering that backups are supposed to be the last line of defence against a cyber attack the two factor serves only to delay the time it takes for SMTP to deliver a new pin.

29
Mohit Chordia
Byte
9 months ago
A
Byte
Abdul WajidByte
asked in Commvault Q&A

Backup Plans vs Storage Policies

Newbie Alert! Hello Everyone I am new to Commvault I took over an environment which has more than 200 storage policies. These policies were created as a result of plans created using command center. We have more than 2000 VMs and 200+ filesystem clients and Databases. I was wondering how should I approach the cleanup. Is it a good idea to use plans for larger environments, because as a result of single plan there are multiple configurations created automatically.  Thank You

29
MFasulo
Vaulter
1 year ago
M
Bit
Marcel HuismanBit
asked in Commvault Q&A

DB2 backup on AIX very slow

Working with DB2 on AIX for our SAP AFS Application. Approx. 4TB database split over 4 logical volumes in an IBM Virtual IO environment on IBM Power. This backup takes 20 to 26 hours. Below the statistics in db2diag after the backup. I’m not sure how to read this, but I think the WaitQ is quite high.Hope anyone can shed a light on this. 2021-03-13-01.02.01.804357+060 E411673A4491 LEVEL: InfoPID : 4718886 TID : 61753 PROC : db2sysc 0INSTANCE: db2prd NODE : 000 DB : PRDAPPHDL : 0-12866 APPID: *LOCAL.db2prd.210311220047AUTHID : DB2PRD HOSTNAME: lpdd001EDUID : 61753 EDUNAME: db2agent (PRD) 0FUNCTION: DB2 UDB, database utilities, sqluxLogDataStats, probe:395MESSAGE : Performance statisticsDATA #‌1 : String, 3994 bytesParallelism = 40Number of buffers = 40Buffer size = 2494464 (609 4kB pages)BM#‌ Total I/O  MsgQ WaitQ Buffers MBytes--- -------- -------- -------- -------- -------- --------000  93654.87 47851.71 43854.53 455.97 1032152 2450793001 93638.40 5314.21 28579.66 58494.24 309031 73353

29
Mike Struening
Vaulter
1 year ago
A
Bit
AKuryanovBit
asked in Commvault Q&A

If "Optimized For concurrent LAN backups" enabled on MA speed backup Oracle DB slowdown at 3 times

On CV 11.20.9 we backuped Oracle DB from SPARC Solaris to MA RedHar8.4.If we set “Optimized For concurrent LAN backups” on MA then speed = 1800 GB per hour, if we unset “Optimized For concurrent LAN backups”, then speed=5500 GB per hour.All other settings are identical.What changed in MA configuration when set “Optimized For concurrent LAN backups”?

27
Mike Struening
Vaulter
5 months ago
B
Byte
BloopaByte
asked in Commvault Q&A

Visio Stencils

Hello, I am looking for visio stencils and any resources to create HLD and documentations.Do you know where I can download it ?Thanks

26
L
Byte
1 year ago
G
Byte
GeoByte
asked in Commvault Q&A

Version 11 SP 24 LTS zip package link

Hi, all Due business restrictions we cannot download 11.24 zipped package for Windows. Is possible to get a link like I received last time in March for 11.20? Thank you in advance. Best regards,George

26
Mike Struening
Vaulter
10 months ago
B
Byte
Bjorn MByte
asked in Commvault Q&A

Sharepoint backup is very slow

Some facts:Version 11.24.7Sharepoint 2016 (on-prem)SP DB backup speeds: 15-25 GB/hr (So not superfast, but atleast it finishes in a reasonable time)SP Documents backup speeds: 1-1.5 GB/hr (So basicly superslow) Some background information:I am a storage guy, who’s recently been put in charge of the backup solution, due to people leaving. While i’ve worked some with other backup solutions before, thats 10+ years ago, so my backup skills are a bit rusty compared to my storage skills, so bear with me if i need things spoon fed :-)Also, the Documents parts of sharepoint have been split up in about 10 different subclients, and this performance issue is affecting all of them.Also, for other backups being run by Commvault, i see very different backup speeds. For instance full backups of some MSSQL servers can provide speeds of 500-3000 GB/hr, so i know the backend of the backup solution can handle a lot higher speeds than what Sharepoint is giving us. Now, if i try to drill down a bit on one

25
B
Byte
1 year ago
S
Commvault Certified Expert
ShaneCommvault Certified Expert
asked in Commvault Q&A

Disable SSL and TLS 1.0, 1.1

Hi All, Our customer scanned 8403 on our Media Agents and detected that these ‘prohibited’ protocols are in place and causing alerts on their end.Is it possible to disable all except TLS 1.2?Many thanks in advance.

25
C
Vaulter
9 months ago
F
Byte
Farmer92Byte
asked in Commvault Q&A

Media agent Loopback latency

I am working on some performance issues with my backups.Looking at the media agents during the backups, looking a the media/proxy agents I am seeing what I think is high latency on the loopback adaptor.   in the screen shot below you can see in in Windows resource monitor the latency for vsbkp, cvd and other processes are around 30ms.   The loopback adaptor is internal to the server, never touching a ethernet switch or wire, so I would think it should be much lower right?I am wondering what type of latency other folks are seeing on their media agent and or proxy agents during backups?Thank you ahead of time!  

25
Mike Struening
Vaulter
7 months ago
A
Byte
AviorByte
asked in Commvault Q&A

File Activity Anomaly

Hi Alli got alert from File Activity Anomaly that large amount of file were deleted and modifiedis there any way to view which files are deleted\modified? tnx

25
Mike Struening
Vaulter
1 year ago
Patrick Dijkgraaf
Commvault Certified Expert
Patrick DijkgraafCommvault Certified Expert
asked in Commvault Q&A

Command Center Database backup daily full only

We want to create a Server Plan for databases that only runs a Full backup one a day.We cannot find a way to achieve that. When we configure an RPO, it automatically runs an incremental (which we don’t want), and under "Database options" we cannot find an option to completely disable transaction log backups.Am I overlooking something?How can we achieve only daily fulls through the Command Center?

24
Nikos.Kyrm
Byte
1 month ago
B
Byte
bc1410Byte
posted in Commvault Q&A

Question on Scheduling Groups

So another question.Regarding scheduling backups.  So our environment which is mostly windows servers and a few linux servers and 1 MsSQL.   Is following an accurate assumption:If I want to create a new client group, example - “Windows Server Agents” and then associate all of our Windows servers to this group this approach seems much cleaner way to create bkup policy then creating a seperate backup schedule for each windows server individually.  What is recommened?  Also if I was to create this group client Windows server bkup schedule I notice it doesnt let me chosse what drives I want to backup and the system state option.   I only see these options if I set up a backup schedule for an idividual client as there is a “content” tab where I can select aLL local drives or browse etc..and then there is also a check box for the “system State”   Does the client group bkup schedule automatically bkup all local drives -  C:\ drive and if there happens to be a D:\ it will back that up as well

24
Mike Struening
Vaulter
1 year ago
E
Byte
Egor SkepkoByte
asked in Commvault Q&A

Restore Exchange DB Failed

Hello, I have issue with live browsing of Exchange recovery point. I am getting next error : Cannot connect with Exchange Mining process, please check service running status on live browse server. I made commvault case 220731-163. But i want to ask here aswell if someone had same issue.Somewhere in juni restore worked correctly on the same MA Once thing i change after is commvault hotfix to 11.25.44 The MA and Exchange have same patch.  I tryed restore offline DB to MA, but after restore getting same error at browsing. I uploaded some logs aswell.

24
Mike Struening
Vaulter
8 days ago
B
Byte
bRonDohByte
asked in Commvault Q&A

Email Alert notifications for VM Backup Failure

Hi, We are running v11.22.13 and the alerts have changed behaviour from v11.20.x. We used to get an email formatted as html with the general job status and an attachment as text with the failed vm name and failure reason. This is no longer the case.Now we get an attachment in html form which is just a repeat (copy) of the main email. So not helpful. Also I would prefer the attachment be in plaintext not html.I’ve played around with a variety of alert settings such as sending as text instead of html / with or without “detail as attachment”. I have included the various “VM xxxx” tokens. Nothing has produced the list of failed vm’s. Is this working for anyone running the same version as I am?Cheers,Ron

23
J
Vaulter
1 year ago
T
Byte
thomas.SByte
asked in Commvault Q&A

Make backup/restore functions via WebUI user friendly for customers.

Hi, We are currently in the process of making the Commvault environment more usable for customers. The administration of the individual systems in Commvault is to be managed via Active Directory. We include the AD groups in Commvault and create in Client Computer Groups per AD group a group with the name of the AD group. All systems from the VSA data backup pools are linked into the group. The main portal for the clients will be the WebUI. Now I have linked a VM from the VSA subclient to the group of an AD for this project and it looks like it could work. But currently I can only restore the last backup of a VM. For backups a few days ago, the "Restore" button is grayed out.Has anyone here already made experiences or perhaps a better suggestion, how this could be better implemented?RegardsThomas 

23
Damian Andre
Vaulter
1 year ago
T
Byte
thomas.SByte
asked in Commvault Q&A

Data in some directories are not displayed (VSA Backup)

Hi When I look at the VSA backup of a Linux system, I don't see any data in some directories, such as /dev. Is this a bug or do I need to adjust something on the fbr ? We used Commvault SP20 and the fbr was also updated to the version for SP20.RegardsThomas

23
S
Vaulter
1 year ago
K
Byte
kszafByte
asked in Commvault Q&A

Commvault can't see the documents on the mac

Commvault can't see the documents on the mac, as it would have permission to do on them:  

23
Mike Struening
Vaulter
8 months ago
K
Byte
kszafByte
asked in Commvault Q&A

Browse and Restore grayed out

The problem is that the Browse and Restore field is greyed out when trying to recover, for example, e-mail (mailbox backup) from previous backups.Exchange agent is configured in the environment. The client has a configured DAG.I know that in the case of Mailbox Exchang, it is not possible to do Browse and Restore from JobSP20.67  

23
Mike Struening
Vaulter
10 months ago
D
Byte
dudeByte
posted in Commvault Q&A

Commvault Feature Release 11.23 is out.

Commvault Feature Release 11.23 is out and here are some of the capabilities within this release;Newsletter: https://documentation.commvault.com/11.23/assets/new_features/newsletters/Newsletter_11.23_External.pdfFeature Release 11.23 Documentation Page: https://documentation.commvault.com/11.23/expert/133535_feature_release_1123.htmlComplete Backup And RecoveryEmail Alerts for Client Computers That Might Miss or Might Have Missed the SLA For Azure, Specify the Disk Type for the Restored Virtual Machine Automatically Retire Laptops That Are Offline for a Specific Length of TimeComplete: Manage New WorkloadsGranular Restores for MongoDB Collections and DatabasesComplete: Protect Virtual EnvironmentsReplicate Google Cloud Platform Instances Across Regions Live Recovery of Virtual Machines for Hyper-V Convert Virtual Machines from Nutanix AHV to VMwareJourney To The CloudIndexing Version 2 for Amazon Hypervisors Convert Virtual Machine Instances from Amazon to GCP Convert Virtual Machines

22
Mike Struening
Vaulter
1 year ago

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