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Commvault Q&A

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2,846 Topics
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Fernando SouzaByte

asked in Commvault Q&A

Migration 1 SQL Server for new SQL server by commvault

Hello,the cliente need to migrate MS SQL Server database for the new server by Continuous Data Replicator.Someone already made this procedure and can help me?I install SQL Server in 2 servers and add to Commcell.Current version of Commvault: 11 SP 13+**Do i need to upgrade Commvault before migrating?Current version of SQL: 2012And the cliente is asking to me what the best version will migrate? 2019 standard or enterprise?

1 year ago

ibrahimemrekayaByte

asked in Commvault Q&A

I couldn't install Commserve on Linux

Hi,I saw Commvault bring Commserve Linux feature in Feature Release 25. So i wanted to test it. I created Linux package as described here;https://documentation.commvault.com/11.25/expert/2696_downloading_software_for_unix_linux_and_macintosh_computers_using_download_manager.htmlI installed fresh RHEL 8.3. I’m trying to setup as described here;https://documentation.commvault.com/11.25/expert/132361_installing_commserve_server_in_linux_environment.htmlIn my screen i don’t see Create a new CommCell Group option. My screen; Could you help me for this issue. Thank you.

1 year ago

M ScheepersCommvault Certified Expert

asked in Commvault Q&A

log4j been used in Commvault

As maybe know the last day’s a lot of actions needs to performed regarding the Log4j vulnerbility. Is this also been used in the Commvault software?If so is there a patch/fix upcoming?

1 year ago

TheseekerByte

asked in Commvault Q&A

sucessful backups not protecting files The process cannot access the file because it is being used by another process

The file system backups are showing as successful(no warning) however failing to protect some of the files; I am wondering why the job is not completing with partial sucess and showing it as a VSS issue. Is that becuase there are no application specific vss writers for the application and hence quiesing is not working its magic [C:\Program Files (x86)\BigFix Enterprise\BES Client\__BESData\SiteData.db] The process cannot access the file because it is being used by another process.

1 year ago

elizabetaByte

asked in Commvault Q&A

If "Optimized For concurrent LAN backups" enabled on MA speed backup Oracle DB slowdown at 3 times

On CV 11.20.9 we backuped Oracle DB from SPARC Solaris to MA RedHar8.4.If we set “Optimized For concurrent LAN backups” on MA then speed = 1800 GB per hour, if we unset “Optimized For concurrent LAN backups”, then speed=5500 GB per hour.All other settings are identical.What changed in MA configuration when set “Optimized For concurrent LAN backups”?

9 months ago

BloopaByte

asked in Commvault Q&A

Visio Stencils

Hello, I am looking for visio stencils and any resources to create HLD and documentations.Do you know where I can download it ?Thanks

1 year ago

GeoByte

asked in Commvault Q&A

Version 11 SP 24 LTS zip package link

Hi, all Due business restrictions we cannot download 11.24 zipped package for Windows. Is possible to get a link like I received last time in March for 11.20? Thank you in advance. Best regards,George

1 year ago

Bjorn MByte

asked in Commvault Q&A

Sharepoint backup is very slow

Some facts:Version 11.24.7Sharepoint 2016 (on-prem)SP DB backup speeds: 15-25 GB/hr (So not superfast, but atleast it finishes in a reasonable time)SP Documents backup speeds: 1-1.5 GB/hr (So basicly superslow) Some background information:I am a storage guy, who’s recently been put in charge of the backup solution, due to people leaving. While i’ve worked some with other backup solutions before, thats 10+ years ago, so my backup skills are a bit rusty compared to my storage skills, so bear with me if i need things spoon fed :-)Also, the Documents parts of sharepoint have been split up in about 10 different subclients, and this performance issue is affecting all of them.Also, for other backups being run by Commvault, i see very different backup speeds. For instance full backups of some MSSQL servers can provide speeds of 500-3000 GB/hr, so i know the backend of the backup solution can handle a lot higher speeds than what Sharepoint is giving us. Now, if i try to drill down a bit on one

1 year ago

ShaneCommvault Certified Expert

asked in Commvault Q&A

Disable SSL and TLS 1.0, 1.1

Hi All, Our customer scanned 8403 on our Media Agents and detected that these ‘prohibited’ protocols are in place and causing alerts on their end.Is it possible to disable all except TLS 1.2?Many thanks in advance.

1 year ago

Farmer92Byte

asked in Commvault Q&A

Media agent Loopback latency

I am working on some performance issues with my backups.Looking at the media agents during the backups, looking a the media/proxy agents I am seeing what I think is high latency on the loopback adaptor. in the screen shot below you can see in in Windows resource monitor the latency for vsbkp, cvd and other processes are around 30ms. The loopback adaptor is internal to the server, never touching a ethernet switch or wire, so I would think it should be much lower right?I am wondering what type of latency other folks are seeing on their media agent and or proxy agents during backups?Thank you ahead of time!

11 months ago

AviorByte

asked in Commvault Q&A

File Activity Anomaly

Hi Alli got alert from File Activity Anomaly that large amount of file were deleted and modifiedis there any way to view which files are deleted\modified? tnx

1 year ago

Patrick DijkgraafCommvault Certified Expert

asked in Commvault Q&A

Command Center Database backup daily full only

We want to create a Server Plan for databases that only runs a Full backup one a day.We cannot find a way to achieve that. When we configure an RPO, it automatically runs an incremental (which we don’t want), and under "Database options" we cannot find an option to completely disable transaction log backups.Am I overlooking something?How can we achieve only daily fulls through the Command Center?

5 months ago

bc1410Byte

posted in Commvault Q&A

Question on Scheduling Groups

So another question.Regarding scheduling backups. So our environment which is mostly windows servers and a few linux servers and 1 MsSQL. Is following an accurate assumption:If I want to create a new client group, example - “Windows Server Agents” and then associate all of our Windows servers to this group this approach seems much cleaner way to create bkup policy then creating a seperate backup schedule for each windows server individually. What is recommened? Also if I was to create this group client Windows server bkup schedule I notice it doesnt let me chosse what drives I want to backup and the system state option. I only see these options if I set up a backup schedule for an idividual client as there is a “content” tab where I can select aLL local drives or browse etc..and then there is also a check box for the “system State” Does the client group bkup schedule automatically bkup all local drives - C:\ drive and if there happens to be a D:\ it will back that up as well

1 year ago

Egor SkepkoByte

asked in Commvault Q&A

Restore Exchange DB Failed

Hello, I have issue with live browsing of Exchange recovery point. I am getting next error : Cannot connect with Exchange Mining process, please check service running status on live browse server. I made commvault case 220731-163. But i want to ask here aswell if someone had same issue.Somewhere in juni restore worked correctly on the same MA Once thing i change after is commvault hotfix to 11.25.44 The MA and Exchange have same patch. I tryed restore offline DB to MA, but after restore getting same error at browsing. I uploaded some logs aswell.

4 months ago

bRonDohByte

asked in Commvault Q&A

Email Alert notifications for VM Backup Failure

Hi, We are running v11.22.13 and the alerts have changed behaviour from v11.20.x. We used to get an email formatted as html with the general job status and an attachment as text with the failed vm name and failure reason. This is no longer the case.Now we get an attachment in html form which is just a repeat (copy) of the main email. So not helpful. Also I would prefer the attachment be in plaintext not html.I’ve played around with a variety of alert settings such as sending as text instead of html / with or without “detail as attachment”. I have included the various “VM xxxx” tokens. Nothing has produced the list of failed vm’s. Is this working for anyone running the same version as I am?Cheers,Ron

1 year ago

thomas.SByte

asked in Commvault Q&A

Make backup/restore functions via WebUI user friendly for customers.

Hi, We are currently in the process of making the Commvault environment more usable for customers. The administration of the individual systems in Commvault is to be managed via Active Directory. We include the AD groups in Commvault and create in Client Computer Groups per AD group a group with the name of the AD group. All systems from the VSA data backup pools are linked into the group. The main portal for the clients will be the WebUI. Now I have linked a VM from the VSA subclient to the group of an AD for this project and it looks like it could work. But currently I can only restore the last backup of a VM. For backups a few days ago, the "Restore" button is grayed out.Has anyone here already made experiences or perhaps a better suggestion, how this could be better implemented?RegardsThomas

1 year ago

thomas.SByte

asked in Commvault Q&A

Data in some directories are not displayed (VSA Backup)

Hi When I look at the VSA backup of a Linux system, I don't see any data in some directories, such as /dev. Is this a bug or do I need to adjust something on the fbr ? We used Commvault SP20 and the fbr was also updated to the version for SP20.RegardsThomas

1 year ago

Vladan KojanicByte

asked in Commvault Q&A

Failed to install Base Package

Hi all,Can someone help me with this error:Failed to install Base Package. Failed to access remote registrySource: commvault, Process: DistributeSoftwareError code was 68:182I want to install CV agent on new Windows server 2019 from our CV console. I read that I need to allow WMI users right access (its standard Admin user account with full rights), even I added our domain admin on WMI access list - SAME ERRORThen I read I need to start Remote Registry service - its started and SAME ERRORThen I disabled Firewall and that machine - SAME ERRORWhat can be a problem?Thanks

2 months ago

kszafByte

asked in Commvault Q&A

Commvault can't see the documents on the mac

Commvault can't see the documents on the mac, as it would have permission to do on them:

1 year ago

kszafByte

asked in Commvault Q&A

Browse and Restore grayed out

The problem is that the Browse and Restore field is greyed out when trying to recover, for example, e-mail (mailbox backup) from previous backups.Exchange agent is configured in the environment. The client has a configured DAG.I know that in the case of Mailbox Exchang, it is not possible to do Browse and Restore from JobSP20.67

1 year ago

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