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Delete custom Role

  • 4 March 2022
  • 1 reply
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Hello 

I am trying to modify group association role and pressing OK getting below error as screen shot 

Security → Commcell User Group → take group property → Associated entities

select any entity and press remove button 

 

Thanks 

 

 

 

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Best answer by Stuart Painter 4 March 2022, 12:01

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1 reply

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Hi @Nagori 

Thank you for the question and providing the screenshot.

Usually I like to pursue some options here and discuss steps before jumping straight to a support case…

But since you’re seeing a database error when attempting to remove the role, the best next step is raise a support case.

For your situation, support will need stage the database internally and check if the error reproduces in Commvault staging environment - I suspect it will.

It’s likely there’s some orphaned record that will need cleaning up in the database and we’ll need a support case to drive this.

If you would please raise a support case and message me the case number, I’ll track internally.

Thanks,

Stuart

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