Linux Manually installation error

  • 21 March 2022
  • 7 replies
  • 79 views

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Hi There,

I am getting issue on Linux Manual installation here is screenshot of the error https://prnt.sc/mOLMbaY38-n7

 

I have already open the port 139,135,445,8400,8403, and disable the firewall as well

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7 replies

Userlevel 7
Badge +23

@kumar , can you confirm telnet communication on 8400 and 8403?

What are the logs showing in the install?

https://documentation.commvault.com/11.25/essential/7102_port_requirements_for_commvault.html

Required Network Ports

Target Machine to Access

Target Ports

Accessed From

Feature or Purpose

All

8403 (configurable)

All other network peers

All data and control traffic

CommServe server

8401

CommCell Console

Administering product using CommCell Console

Computer hosting Command Center package

80, 443

Desktops running browser

Administering product using Command Center

All

8400 (Default CVD port) (configurable)

All other network peers

Required to be open on MediaAgents for faster data traffic

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Hi @Mike Struening  yes port is open as I have installed push on my another Linux agent Virtual machine its working fine.

 

I am using azure cloud and all linux and commserver are under same network and security group

Userlevel 7
Badge +23

That’s interesting.  anything in the log files that helps us narrow down the issue?

You can find them on the client here:

/var/log/commvault/Log_Files

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I will check log file and let you know 2maro

 

Userlevel 7
Badge +23

Great, thanks!!

Userlevel 7
Badge +23

A quick network test would be to telnet to the CommServe from the machine where you are installing via port 8400 and 8403. See if the connection opens (you wont see any text but it should connect).

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@Damian Andre Thanks for your quick response i have check port 8400 and 8403 they are open