Is it possible to back up In-Place Archiving of 365? I have an organization that uses In-Place Archiving for users and folders are not backed up, is it possible to change this/back up in a certain way?
Best answer by Michael Woodward
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Userlevel 7
+23
- Vaulter
- 4998 replies
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11 August 2022
Can you clarify what you are looking for? I checked in with some of our Exchange Online experts and they were not sure, either.
With Exchange mailbox agents, you can use retention tags to configure message-level retention based on compliance and retention policies. Retention tags control how long various messages are stored on the Exchange server
Also, we support backing up Archive Mailbox:
https://documentation.commvault.com/11.24/essential/125272_exchange_online.html
Userlevel 7
+16
- Commvault Certified Expert
- 637 replies
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11 August 2022
I think Ilya is talking about:
Quote: "In-Place Archiving in Exchange Server helps you regain control of your organization's messaging data by eliminating the need for personal store (.pst) files and allowing users to store messages in an archive mailbox."
Archive mailboxes can be backed up:
https://documentation.commvault.com/11.24/essential/125272_exchange_online.html
So if we are talking about this functionality the yes you should be able to backup the data by backing up the archive mailboxes.
+1
First of all, thank you
The problem is that a user allegedly kept the emails in the IN PLACE ARCHIVING folder and they disappeared from there, when I came to restore folders in the recovered list there is no IN PLACE folder. I am trying to understand why it is not backed up even though it is under his account. According to your explanation, only ARCHIVE can be backed up, but IN PLACE is not the ARCHIVE as a folder so COMMVAULT can't backup it?
Userlevel 7
+16
- Commvault Certified Expert
- 637 replies
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18 August 2022
Wait, just to clear things up.
The “in place archiving” is a folder within the user mailbox?
If it is an actual folder within the user mailbox then this is strange behavior, unless maybe exchange policies have been altered or filters are in place.
Also if we are talking about a folder, are you browsing latest data or a point in time?
Or are we talking about a folder in the context of a second mailbox visible for the user.
If it is an additional mailbox, then this is the archive mailbox I was referring to.
Userlevel 3
+9
- Commvault Certified Expert
- 66 replies
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19 August 2022
- Answer
In place arching in M365 is the Archive Mailbox
Backing up the Archive Mailbox can be enabled in the O365 plan in Command Center along with other optional folders.
Once they’ve been enabled and the backup has run you should be able to see them in the browse of a user mailbox:
+1
Thank you very much
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