As you get oriented, there are Vaulters standing by to help you. Here’s who to talk to, when.
- Your Sales team. Your Sales team didn’t go anywhere! If you have questions or need help, drop them an email or give them a call.
- Your Customer Success Manager (CSM). Not everyone has a CSM assigned. If you do, hang tight - they’ll introduce themselves to you, or your Sales Team will introduce them to you. If you have a CSM, they’re your first port of call if you have a question about navigating Commvault.
- Need more? Explore our Training offerings here, including formal coursework and certifications and on-demand learning library.
- If you need additional services, our Professional Services teams have got you. Find about more about the available services here, and contact your sales team if you need support with a project or are looking for custom reports, dashboards or integrations.
- Is it not working? Behaving oddly? Need help troubleshooting? That sounds like a job for Support. You can post here in our technical forums or open a case via the portal. Before you do, we suggest searching the Q&A here. Your question might have already been answered. If the Community doesn’t have the answer or your inquiry is more complex, connect with Support.
- See all channels / contact info on our website
- Commvault Support Portal
OK, next step - set up your Commvault Cloud environment!