Commvault Q&A, release updates, and best practices
We have a “file server” that is a MacOS 12 montery machine I have built 2 seperate custom installers and both fail at the end with no error output just an installation failed message. is there something special about MacOS 12 ? I notice here they do not have it listed:https://documentation.commvault.com/2022e/essential/142144_system_requirements_for_mac.html
we have done all in one server deployment on windows server 2019 ,and our security team has done some hardening manuallty , but they are not able to check the CIS Baseline/Hardening compliance foir are not able Apache Web Server and DB , what all are the security measures taken in 11.28 software especially for iis tomat appache and sql , we are not using CIS OVA image . is there anyway to check compliance for separate component
How to correctly set up intellisnap to snap netapp vmware volumes and cifs/nfs volumes. No NDMP. Snaps only.
Hi Team. Have a netapp a700 that has vmware datastores and cifs/nfs shares. I need to set up intellisnap and a storage policy snap primary (and a vault/replica copy of it) to do this. I have a specific storage policy for vmware and a specific storage policy for files. I’m currently working with the vmware policy first. I’ve created the snap primary and the vault copy (with the snap primary as the source) the source and destination svm’s have been added and are confirmed correct. lifs and peering relationships set up. In a vsa subclient, I’ve enabled intellisnap and have selected some test volumes in ‘content’. The proper relationships have been configured for these between the source (a700) and destination storage (a netapp 8700) for the vault/replica. When I run a backup copy from the storage policy and also from the intellisnap enabled subclient I get the error “job will not be started. snap backup copy job does not need to run.”. Can you kindly suggest what might be misconfigured
Hi, I have a customer who is undergoing a cloud transformation.They currently have a 6-node HyperScale X cluster with approximately 40 % used it with long-term retention. The goal is to migrate all long-term retention to Metallic and reduce the number of nodes from 6 to 3 in order to use the evacuated nodes and create another cluster in another site.Is this easily achievable?Thank you.
Hello community,I try to find Commvault documentation for cluster SQL backup that includes from 2 VMs with a shared Disk.Im not sure if this is it: https://documentation.commvault.com/v11/essential/161491_configuring_sql_failover_cluster.htmlI assume, at the beginning must install SQL agent in both nodes.After that, how I will schedule SQL backup in Instance level (SQL cluster level) ? Thank you in advance,Nikos
Stuck trying to get SAML SSO sorted in a test environment before moving into Prod. Followed the procedure at Using Active Directory Federation Services as Your Identity Provider (commvault.com) and SSO for Command Center or Web Console works fine on every other machine bar the CommServe box hosting the webserver. It just prompts the authentication box 2 times before defaulting to non SSO.Non SSO logins via domain creds work fine. CommCell browser DOES work fine using SSO on the web server box! It’s just browser access. Using LiveSync and failing over to the secondary CommServe results in the problem moving with web access restored on the previous primary server. The problem then afflicts the secondary (now primary. Tried running “in private” browser sessions and clearing cache with no result. What logs will monitor the transactions with the iDP to help me troubleshoot the issue. The Webserver logs show nothing.
we are getting the following error when aux copy's trying to run. error occurred when trying to process chunk  in media [V_22475] at the time of error in library [catalyst] and mount path [physical media agent] for storage policy (storage policy incremental copy} incremental replication to DC media agent OSCLT_ERR_OBJECT_KEY_NOT_FOUNDsource physical media agent process CVJOBReplicatorODSfailed to copy or verify chunk  in media [CV_MAGETIC], storage policy [incremental ] Copy [Primary] Host [physical media agent] path[catalyst 53x0E7_10.20.2021_13.11\CV_MAGNETIC\IV_22475] file number 1 backup jobs OSCLT_ERR_OBJECT_KEY_NOT_FOUND -1910OSCLT_ERR_OBJECT_KEY_NOT_FOUNDsource physical media agent process CVJOBReplicatorODSerror occurred in Disk Media Path[catalyst 53x0E7_10.20.2021_13.11\CV_MAGNETIC\IV_22475][-1910 OSCLT_ERR_OBJECT_KEY_NOT_FOUND] for more information contact vendor support
Hi Guys,we’re running on Commvault 11.28.69Backup of VMs on a streched VSAN Cluster, where VSAs are deployed to both fault domains, enabling the use of hotadd transport mode in both locations.The backups are currently assigned to any available VSA, without honoring the fault domain. This creates additional WAN Traffic and also has an impact on backup performance.According to BOL this feature is available since 11.20New Features for Virtualization in 11.20 (commvault.com)I also defined bEnableClusterFaultDomainDispatch = true (should be default) on all VSA, but doesn’t lead to a proper VSA selection. Once the VM is not running on the same host as a VSA, any VSA is assigned.Are there any further settings to enable (or the other way arround to disabled) that lead to a propper asignment of VMs to VSA ?As a workaround, I now assigned the usable/wanted VSA now to each virtualization client’s subclient instead of the instance only. This restricts the VSA to the local fault domain only, but th
Hi allI have a question about BaaS (Backup as service)I added a “new company” and then it mailed a welcome message.The walcome mrssageThe question is the token “$CHANGE_PASSWORD_LINK$” show the URL is private IP(local host).For example “https://192.168.0.1/adminconsole/password...”What should I do to let it show the real public IP where it exist ? ex.“https://188.8.131.52/adminconsole/password...”let other people connect correct IP. Thanks
Hi there!I would like to get familiare with Commvault Endpoint Protection solution, however I am not pretty sure, how to access it.Is the Commvault Endpoint Protection a part of Backup and Recovery solution? If I download Commvault Complete™ Data Protection trial version, will I be able to test Endpoint Protection as a part of it as well?Any advice and suggestions will be greatly appreciated!
Hi all,Although the documentation says otherwise I don't see the "Data Governance" wizard in Command Center under the "Activate" tab.Initially I was thinking about a licensing problem, then I installed a new "Evaluation" environment which should have all the functionalities active for 60 days and even in this case I don't see it.
Hi, I need your help. Maybe I do not see it all anymore, or we have a flaw in the automatic authorizing workflows or better said, we miss one.This is the caseIf we delete a client a workflow starts which sends a mail to authorize. Works fine. One note though if a job is running for that client, it will not notify you, message is send but after authorizing the client will not be deleted.If we delete a backupset the same, works fine, email is being sent.But now it comesThere is also an agent we can delete and I do not see a workflow for this.When I hit delete, it will say if there is a job running or not, but if not, I just have to fill in the known words and the agent along with all data is deleted.I have no other environment to test quickly to check if it is for this particularly environment but does anyone else encountered this maybe??Looking forward to any answer. Thanks,Danny
Hi all, I haven’t personally worked with commvault before as a business level backup solution and would like some feedback after suggested by phone support to lodge a Q&A here for assistance. So apologies if I am not clear on my questions as I am navigating learning/reading up this. So my client is using Commvault version is 11.20.90 which is originally setup on a virtual machine to use as their backups / recovery solution for VM systems and data. IT admins use SSO but I can see there’s a local admin account for it which was likely setup when it was first spun up along with it using MySQL.So we’re changing the use of a local administrator account to be either turned off or updating its local password for the application and from the article below it states that Commvault requires administrator role for its service account to run. See article below; I am intending or at least want to change this however I want to ensure when I make the change if there’s a support article / guide fo
Hi, I’m aware that there is a Restore Spooled file data (SPLFDTA) check box option when Performing an IBM i File System Agent Restore. However, what I’m looking for, is for a way to not backup the spool files to begin with. In native IBM i backup commands, the Spooled file data (SPLFDTA) option is set to *NONE by default. Thus, one must explicitly specify SPLFDTA(*ALL) on a native IBM i backup process in order to save these. How do we go about mimicking the same behavior in Commvault? As a side note, simply excluding all Out Queue Objects (OUTQ) is not a valid option. Regards, SP.
HiWe have CV11.28.24 on CS server currenlty running one physical server, we want to shift this CS server to new server hardware because currenlty CS server hardware running other application and we want to seperate CS server from this applicaiotn.For new CS server want to have new IP and new name becaue current CS name and IP we want to keep as ii is for applicaiont. Current CS servcer and the new CS server will be member of AD domain.Now what are the steps to move current CS server to new server hardware with new IP and new name Thanks
Hi All,I have a short question. there is an Alert Called: Metallic Cloud Storage Service which sends mails like this: Comments: [Metallic Cloud Storage Service] license will get expired in [xx] days. Please call the support hotline of your software vendor.License Expired: NoNumber Of Days Left For License Expiration: xx NOTE: Start your renewal process to avoid data loss. The data you have stored will get deleted after 30 days from the expiration. You will not be able to recover the data once deleted. I did not find an eventlog entry and i also did not find an hint in the lic sum report. is this alert the only point where i can track this info ?
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