Commvault Q&A, release updates, and best practices
Command Center Database backup daily full only
We want to create a Server Plan for databases that only runs a Full backup one a day.We cannot find a way to achieve that. When we configure an RPO, it automatically runs an incremental (which we don’t want), and under "Database options" we cannot find an option to completely disable transaction log backups.Am I overlooking something?How can we achieve only daily fulls through the Command Center?
Data Domain DDBoost feature
My company is planning to do a tech refresh on our aging data domain to a newer version. We also highlighted that we’re having backup slowness issues on some of our large Oracle databases & some NDMP backups. Our current configuration is backing up to a VTL located in our data domain & no compression or deduped are enabled from Commvault layer.Dell’s sales team advice us to purchase an additional license for DDBoost for the new Data Domain. This is because DDBoost will be able to perform a very good dedupe & compression rate from the source level before transferring it to our data domain, thus saving the time it took to transfer via network.However I’ve been checking around Commvault’s KB and looks like commvault only works with BoostFS & not DD Boost. I haven’t check with Dell yet regarding this. May I know has anyone implemented DDBoost on your environment for backing up databases/vm & NDMP?
Question on Scheduling Groups
So another question.Regarding scheduling backups. So our environment which is mostly windows servers and a few linux servers and 1 MsSQL. Is following an accurate assumption:If I want to create a new client group, example - “Windows Server Agents” and then associate all of our Windows servers to this group this approach seems much cleaner way to create bkup policy then creating a seperate backup schedule for each windows server individually. What is recommened? Also if I was to create this group client Windows server bkup schedule I notice it doesnt let me chosse what drives I want to backup and the system state option. I only see these options if I set up a backup schedule for an idividual client as there is a “content” tab where I can select aLL local drives or browse etc..and then there is also a check box for the “system State” Does the client group bkup schedule automatically bkup all local drives - C:\ drive and if there happens to be a D:\ it will back that up as well
License File Library and Tape Library
Hello Guys,I have a question: My Commvault licensing is 3Tb, and i´m using 1.8Tb:And i bought A Fujitsu Tape LT20 Library and the license of this library acquired doesn´t count in the licesing of Commvault File Library, Is it Correct?if any one have a site explain this.Thanks
Restore Exchange DB Failed
Hello, I have issue with live browsing of Exchange recovery point. I am getting next error : Cannot connect with Exchange Mining process, please check service running status on live browse server. I made commvault case 220731-163. But i want to ask here aswell if someone had same issue.Somewhere in juni restore worked correctly on the same MA Once thing i change after is commvault hotfix to 11.25.44 The MA and Exchange have same patch. I tryed restore offline DB to MA, but after restore getting same error at browsing. I uploaded some logs aswell.
Email Alert notifications for VM Backup Failure
Hi, We are running v11.22.13 and the alerts have changed behaviour from v11.20.x. We used to get an email formatted as html with the general job status and an attachment as text with the failed vm name and failure reason. This is no longer the case.Now we get an attachment in html form which is just a repeat (copy) of the main email. So not helpful. Also I would prefer the attachment be in plaintext not html.I’ve played around with a variety of alert settings such as sending as text instead of html / with or without “detail as attachment”. I have included the various “VM xxxx” tokens. Nothing has produced the list of failed vm’s. Is this working for anyone running the same version as I am?Cheers,Ron
Make backup/restore functions via WebUI user friendly for customers.
Hi, We are currently in the process of making the Commvault environment more usable for customers. The administration of the individual systems in Commvault is to be managed via Active Directory. We include the AD groups in Commvault and create in Client Computer Groups per AD group a group with the name of the AD group. All systems from the VSA data backup pools are linked into the group. The main portal for the clients will be the WebUI. Now I have linked a VM from the VSA subclient to the group of an AD for this project and it looks like it could work. But currently I can only restore the last backup of a VM. For backups a few days ago, the "Restore" button is grayed out.Has anyone here already made experiences or perhaps a better suggestion, how this could be better implemented?RegardsThomas
Trending 11.28 (CPR2022E) issues and fixes
Hey folks,As we see a steady stream of adoption for version 11.28 (also known as Commvault Platform Release 2022E), there are a few trending issues we have detected along the way for that we have fixes for. I wanted to summarize those here to make folks aware in case they encounter them post upgrade and to help get your CommCell performing as it should as fast as possible. Update 4/08 - Maintenance Release 11.28.14 resolves all the issues below. You can obtain the latest Maintenance Release here. Issue #1 - “The case of the Unresponsive Commcell Console” CommCell Console UI unresponsive after upgrading to Platform Release 2022E (11.28) or higher This one is caused by having custom shortcuts to the CommCell console. In 11.28 we are leveraging a new release of Java which requires extra parameters to be added to the shortcut. As customer shortcuts can be created outside of the default deployment, Commvault does not update those during upgrade which leads to the condition. Thankfully, the
Data in some directories are not displayed (VSA Backup)
Hi When I look at the VSA backup of a Linux system, I don't see any data in some directories, such as /dev. Is this a bug or do I need to adjust something on the fbr ? We used Commvault SP20 and the fbr was also updated to the version for SP20.RegardsThomas
Video data backups/secondary copies with Dedupe
Good morning I have a customer that is backing up in car videos (local sheriff’s dept) and he is deduping this data. We have created a new stand alone dedupe database for this data and are using a selective copy to copy weekly fulls to another target. We have set up another stand alone dedupe database for this copy. The customer is having issues getting this data copied over - it’s taking multiple days. The full backup is about 40 TB in size. We have recommended not using dedupe for this copy, but the customer does not have enough capacity for non-deduped copies. Are there any optimizations that can be made to speed up this aux copy? They currently have only 1 subclient backing up all the data - if they split this out, would that help in using multiple streams for the aux copy? Any other suggestions? Thanks
Failed to install Base Package
Hi all,Can someone help me with this error:Failed to install Base Package. Failed to access remote registrySource: commvault, Process: DistributeSoftwareError code was 68:182I want to install CV agent on new Windows server 2019 from our CV console. I read that I need to allow WMI users right access (its standard Admin user account with full rights), even I added our domain admin on WMI access list - SAME ERRORThen I read I need to start Remote Registry service - its started and SAME ERRORThen I disabled Firewall and that machine - SAME ERRORWhat can be a problem?Thanks
API to launch backup job
Hi All, I am baffled by why I have same API working on commserve and on another I get Internal Server Error (500).. I am trying to launch a backup job, using same api request and get different outcome on 2 commserves… api request Here you can see in red there is the api request if application is Virtual Server - this is failing with 500.outputAnother which is File System - completes ok. For SQL also completes ok.. I’ve tried different backup levels thinking maybe there is some kind of thought behind it.. looked into documentation here: https://documentation.commvault.com/v11/essential/45793_rest_api_post_backup_set_backup.htmlFollowing that I’ve changed headers to application/xml instead of /json - but still the same… Logs from the failing commservs webserver.log:webserver.logAny ideas on this one?
Anyone using CVPySDK and Ansible? I am unable to get it to function. I have pip installed and can run the commcell functions from within the python interpreter.When I attempt to use it in a playbook, I get an error… ERROR! couldn’t resolve module/action ‘commvault’ Ansible 2.10.7python 3.6.8. Ken
No Job Within SLA Period
i have this weird issue that some of our server says no Job within SLA period but when i check all the servers, all of them is completed within 14 days.is there an issue within the reporting because all of their backups is completing. our SLA is configured for 7 days but it says like that on the report.
Live Browse for Windows VMs failed with error code -6
Hi, We have 2 Windows Commvault Servers.Previously, none of them could do a LiveBrowse for Windows VMs during a Guest Files and Folders restore task. After we put Commvault exclusion on our anti-virus (SentinelOne), and turned off Firewalls on them, the LiveBrowse is now working on Windows Commvault Server No.1, but still not working on the Windows Commvault Server No.2 which always fails with LiveBrowse error code -6, failed to initialize VM disks. The 2 Servers are very similar except thatThe No. 1 uses local disks as disk library, whereas No. 1 uses a NAS as disk library. The No. 1 Commvault is 11.20, whereas No. 2 Commvault version is 11.14Just to see if the NAS is the issue for No. 2, I’ve setup a local drive as disk library for a test backup, followed by a LiveBrowse restore, but failed again with the same error message. I’ve logged a case with Commvault support, but the engineer couldn’t figure out why either so he has decided to escalate the case, however, I was told to upgrade
o365 retention policy
Hello Everyone,i need help to get clarification about o365 retention and where should be controlled. In Commandcenter, i have o365 Backup Plan as Server Plan Type which associated w/ storage Policy, and o365 Plan as office 365 Plan Type which also has retention option.Ideally our required retentions as follows:Daily incremental to keep for 60 days Monthly Full w/ 12 months retentionhowever, it is said that o365 is forever incremental, Monthly full may not be available.Questions:which retention should it be managed, storage policy or o365 Plan? if Monthly full is not available, how would you recommend configuring retentions as alternative? Also, does retention policies under Commcell-->Policies-->Configuration policies→ Exchange Policies applicable to o365 exchangeonline backup? or it is the same controls in o365 Plan retention settings?thank you for your feedback.
Commvault Feature Release 11.23 is out.
Commvault Feature Release 11.23 is out and here are some of the capabilities within this release;Newsletter: https://documentation.commvault.com/11.23/assets/new_features/newsletters/Newsletter_11.23_External.pdfFeature Release 11.23 Documentation Page: https://documentation.commvault.com/11.23/expert/133535_feature_release_1123.htmlComplete Backup And RecoveryEmail Alerts for Client Computers That Might Miss or Might Have Missed the SLA For Azure, Specify the Disk Type for the Restored Virtual Machine Automatically Retire Laptops That Are Offline for a Specific Length of TimeComplete: Manage New WorkloadsGranular Restores for MongoDB Collections and DatabasesComplete: Protect Virtual EnvironmentsReplicate Google Cloud Platform Instances Across Regions Live Recovery of Virtual Machines for Hyper-V Convert Virtual Machines from Nutanix AHV to VMwareJourney To The CloudIndexing Version 2 for Amazon Hypervisors Convert Virtual Machine Instances from Amazon to GCP Convert Virtual Machines
The difference in the number of unique blocks in deduplication databases
Hello Commvault Community, Today I come with a question about the Commvault deduplication mechanism. We noticed that there are two deduplication base engines with identical values but differing in one parameter - unique blocks.(engine1.png)(engine2.png)The difference between these engines is close to 1 billion unique blocks, where other values are almost identical to each other. Where could this difference come from? Is there any explainable reason why there is such a difference considering the rest of the parameters? DASH Copy is enabled between the two deduplication database engines that are managed by different Media Agents.Below I am sending examples from the other two DDB engines where the situation looks correct - the DASH Copy mechanism is also enabled.(otherengine1.png)(otherengine2.png)I am asking for help in answering what may be caused by such differences in the number of unique blocks between DDB engines.---Another issue is whether, in the case of this deduplication databa
How to fetch Backup Duration Trend via Job Summary/shortcut
I have to fetch a monthly report where for example, Agent Type Virtual Server. For this agent I’ll fetch the Job historyfor each day and will apply sorting descending on Duration column. Then manually enter the duration in my report.For this, is there a shortcut from Reports or some other option? Where I can fetch the highest duration by agent type for a range of dates. For each date highest duration. Like we have
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