Commvault Q&A, release updates, and best practices
File Archiving Massive Recall Space Requirement
Good day everyone,I have a customer that has been doing file arching for few years now. But now they need to massively recall everything that has been archived, but for that they need to provision the space required for the recall.As mentioned on the following thread, I can see the Archive / Compliance Job summary report:And it shows what was archived using traditional Archiving.But, the problem is that the customer switched to OnePass at some point. And based on the customer’s estimation, the OnePass archived data does not show in the report.Is there a way to see how much data has been archived with OnePass? Many thanks in advance.
Backup of virtual machines separated into Data and Index on two different tapes in the Tape library
Hello,I have Commserve backup server simpana version 11.20.85, I have configured setup for backup four virtual machine (VMware virtualization)I noticed that the Data and Index backup of four virtual machine is placed on two separate tapes on the Tape library. This is a limitation because I have two drives on the Tape library.If I have a backup that is performed on another drive, the backup of these four virtual machines cannot be performed simultaneously.Where is it configured, perhaps in the Storage policy or Schedule policy, that the Data and Index backups are placed on two separate tapes?Best regards,Elizabeta
1-touch recovery and virtualize me Linux
Hello,Do we know when Commvault will support 1-touch recovery for new RedHat versions like 8.7 ?For virtualize me very long time is no support for newer Linux releases likethis: Red Hat Enterprise Linux/CentOS 8.0 with glibc 2.28.x: Virtualize Me is not supported Is there a roud map for this, last year I heard it will be come in 2023E ?regards Juergen
AirGap in another Azure Tenant
Hi all,We are creating an AirGap Solution towards another Azure tenant.The AirGap solution contains multiple Network Gateways and MediaAgents with Storage Accounts attached.Question:1. Does anyone have experience using a Azure Private Link Service to sent AirGap Copies using the Azure Backbone Network?2. If yes, how did you configure the Azure Load Balancing?How I think it’s working:
How to check Metallic Cloud Storage license expiration
Hello everybody,I have just received in my mailbox the warning for Metallic Cloud Storage Service license expiration. Where can I check the exact date of expiration? I tried the License Summary Report but it shows License expiration: N/A in the Metallic paragraph. Thank youGaetano
Physical Tape Library Connect ESXi Host (UCS FI)
Hi Team, Is there any way to connect the Physical Tape Device into Virtual Machine under vmware Esxi Host?The VM will install with Window OS. Is there any possible to do so without physical Media Agent? Please advise or share any related document.Appreciate the help to guide, if we can use FC/ SCSI connection to connect both VM & Tape Library.
Need to know commvault backup directory structure in cloud storage. If it is configurable from commvault?
Hi,Trying to find out the directory structure that Commvault creates in S3 Compatible cloud Storage.I created a VM backup from VMware and got the below Directory in S3 Compatible : Does V_1 , V_11 mean different backup attempts? What is the difference between the below folder structure?Is it something configurable from Commvault Software?
directory in Linux not backed up
Hello all i have a file system agent on a Linux server and I can browse the file system but not completely backup directories. the directories with highlighted green, not backup as in the following screen directories not backup highlighted green /usr/sap/transNote :I can browse the directory with no issue
Blackout window vs enable total running time
Appreciate if someone can clarify below question,we have critical system backup run mid night and if incase the backup job doesn't complete before working hours we need the jobs to be queued or killed , which one to use , i can below option for schedule which i can apply for individual task under a schedule , what if I enable total running time but didnot selected kill running job when total running time expires ? and if i set blackout window for client or server groups how it will affect,suppose my job starts at 12 am midnight and i set blackout window from 8 am to 6 pmwhat happends to a job which started midnight and could not complete before 8 , will it get killed or suspended or queued ,?i can set blackout window for individual client from java console can i do the same with comcell console without creating the server group
Windows Cluster Backups Creating Non __GX_Backup Checkpoints and not removing them
I’ve had this problem for years with 2012, 2016, 2019 and now Azure Stack HCI clusters where, if there’s been some sort of blip on the network or with a particular host, that we can get increasing numbers of non __GX_Backup named (normal named) .avhdx files at every backup on a small percentage of VMs (not the same VMs each time and problem is intermittent).The disks show as differencing but there are no checkpoints listed on Hyper-V manager and this usually requires downtime to consolidate the disks by restore to fix it.Commvault support advised they’ve never seen this particular issue before and that have always said that it’s a Microsoft issue but I wondered if anyone else had ever seen it.I don’t have the issue with non clustered VMs where the backup type is set to “File System and Application Consistent” instead of “Crash Consistent” like it is on the clusters.I think the issue is probably more related to the clusters than the backup type but am not sure. If I do change the backu
Command Center - Database Tab - Filter question
Good morning,When browsing databases, protect->databases->Databases tab up top. I’m filtering for Type= SQL server. It’s displaying SQL server, Postgres, and MariaDB as well. Has anyone seen this behavior? Seems like a bug. We are on 11.30.36.Thank you
browsing guest files for a linux file restore giving error
Hi Team, Greetings! while trying to browse the files / folders for the VM, we are getting below error. cvfbr_validation looks good and validation fine. connectivity to MA / cs via 8400-8403 is good as well. still not sure why getting this error. any help will be appreciated. Browse failed due to error while mounting virtual machine: Client mediaagent1 can not attach service in cvfrelp1*cvfrelp1*8400*8402. Please address communication issue between this two clients..]:  Args Pushed,  Args expected
Question about changing job results directory on O365
Good morning Team, for a customer, I should change the shared job results directory for O365 (Exchange, Sharepoint and Onedrive pseudo-clients).The actual job results is shared with n. 2 access nodes.If I change the shared job results path, the FIRST next O365 jobs will be Full backups? or will be they forever incremental again? The second question is: will the actual data of the old job results directory be automatically copy to the new one? or is necessary to copy the data manually on the new job results directory once changed the path from the Command center? Thank you very much for your help.Regards. Stefano
Tweak FS performance of File server via Command Center
We're running FR30.43 and a customer asked us if there are ways to improve backup/recovery performance of a Windows File Server cluster based on Windows Storage Spaces Direct. Our customers manage everything via Command Center and have to access to the CommCell console. From the CommCell console there are/were several ways that allowed you to improve backup/restore performance:Enable the option "Allow multiple data readers within a drive or mount point" Increase data readers Spread contents over multiple subclientsBesides the last one mentioned the other two mentioned cannot be set/tweaked when you use protection plans. So, my questions is what is the default behaviour when using plans and what options can you implement that improve backup/recovery performance for large file servers.
UNIX Commserve - Data Aging - Failed to run Data Aging job due to change in system time.
Good morning,I’m facing the same problem as it was resolved in I know this issue in production environment, where a commserve was not turned on for a long time, protecting against false dataaging. The solution to have a GUI Process manager opened and entering the string (I acknowledge and so on) is not available on my DEV-Env where I only use a UnixCommserver with the bash.I tried to get the parameter within the commandline process manager commvault -all (and e.g. - I acknowledge and so on)but unfortunately it is not available.Did anyone have this problem as well?Best regards
Scheduling a live mount restore and getting a report of it
one of our client need test the one of the backup in every month to make sure that they have a working backup copy , is there anyway we can automate this process where each month end, it trigger a restore operation to using live mount and does the testing and delete it ,and send a report to team, is it achievable using workflow , can anyone help how can i build
Push Install Linux Agent failed
Push installation is failed on Linux Agent. Error Code: [68:176]Description: Client might not have connectivity from CommServer/Remote Cache or user credentials provided are incorrect. Ping is workingTelnet is working from client to commcellRemote cache is update to date 11.63 verssionVerified user name and password RegardsRobert
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