Commvault Q&A, release updates, and best practices
Commcell console - Job Controller scrollbar issue
When working in Job Controller in the Commcell console, the horizontal scrollbar is jerking left and right every few seconds.If I adjust the columns until the scrollbar disappears, then of course I do not see the issue, but I can’t work like that.I have tried on different computers, switched between oracle java and openjdk java, but it seems to happen everywhere.Is this a known issue? 11.28.48
Backup M365 into existing CommVault on premises environment.
Good MorningWe are in the investigation stage for backing up M365/O365 into our existing Commvault on premises environment.I’ve read through CommVault Doc (Applications -> Office 365 -> Exchange Online) but still have a lot of questions. First, is there a diagram out there that shows the architecture of M365 backup to on-prem? A picture is worth 1,000 words. This is my basic understanding, but a real diagram would be helpful: M365- > Access Nodes -> Media Agents -> Storage Second, is there a particular CommVault version that we should be on? “Get on the latest version” isn’t necessarily a good answer. What version has features, improvement, bug fixes, performance that I should be aware of? Targeting LTS releases only (ie 20, 24, or 28). Third, how integral is Content Indexing? We don’t currently do any Content Indexing for our environment. We found the amount of space and time it would take to index traditional server/filesystem backups doesn’t come close to the benefits
Converting synthetic fulls to traditional ones if failing?
Hi everyone.. Do such a setting exist? I mean, if a Synthetic Full backup job fails is there a way that it can convert it to a traditional one on the next re- try? FS and VSA jobs are the ones, I’m interested in… Thank you in advance.. Kind regardsRubeck
Commerve livesync with pre-installed CSDB
Dear All,I’m currently deploying a Commserve in CIS hardened Windows server 2019. I want to preinstall SQL server to add a specific SQL instanceName. on the standby commserve when i will install the failover package, what’s the installation method ?Should i do the same as the active Commserve and preinstalling SQL with the same SQL instance name ?thank in advance for your help ?Christophe
Do these need to be backed up ?
Hi AlllI’ve got a couple of indexing clients that were created as part of the configuration of O365 backup for Exchange and Teams. But the “No backup for last X days” alert is complaining because they haven’t been backed up. The question is, do they need to be backed up, or should I clear the “Enable Backup” flag on Activity Control ?As I understand it, the SOLR indexes (for exchange at least) are forever incremental, and if damaged, will rebuild from scratch. But if they’re backed up, does that get circumvented and is the restore performed or the rebuild ? Thanks for the inputSimon
Change the file permissions for ORASBT.log to 660
how to apply/change the permission for ORASBT.log under Log_Files/ directorycurrent this file has got 777 permission, however as per this KBhttps://kb.commvault.com/article/54238 its mentioned that required File permission is 660No i tried to change the file permission to 660 for ORASBT log and did a cvpkgchgbut cvpkgchg is not getting completed rather it just exists the installation UI right after user group permissions page,and the file permission is reverting to 777/ 775 permission once a backup/restore is initiated on that client. How do we change the permission back to 660.
Issues with Granular Restore in OracleVM Environment and FREL Configuration in Commvault.
Good afternoon.I am reaching out to you for your valuable help in resolving an issue that I am facing with the hypervisor integrated into Commvault, specifically in the configuration of FREL in an OracleVM environment.In this regard, I have been able to perform backups of the virtual machines, but I have not been able to carry out granular restoration of the same. I have reviewed several sources of documentation and specialized forums, however, I have not been able to find detailed information about the appropriate configuration of FREL for this type of environment (OracleVM).Therefore, I request your collaboration to guide me in the process of configuring FREL, taking into account that it is an OracleVM environment.I appreciate your prompt response and support in solving this issue.🙏
Data Aging - Failed to run Data Aging job due to change in system time.
Hello All,My apologies in advance if this ends up being something super simple.Commvault seems to be throwing this error when attempting Data Aging:Time difference between current time and last stored time in seconds : checkTimeShift() - Forward System time shift is greater than 1 day.IsTimeShiftDetected() - Setting Cvd/isTimeShiftDetected registry key to Failed to run Data Aging job due to change in system time.The time and date (as well as the time-zone) are correct on Commserve.Has anyone encountered this before?I’ve searched FAQs and I’m hoping there’s something I missed.
Offline Backup with Commvault
Which variant of an offline backup (cold backup) is preferred here in the community ? I have often heard that people like to use AWS for this. On the other hand, Commvault also offers its own cloud storage with Metallic.I don't think that a tape library is used much anymore.
System State Backups
Hi Folks,I am constantly battling the error System State Backup error below on many of my windows hosts: ERROR CODE [6:64]: System state backup of component [System Protected Files;] failed.Source: servername, Process: clBackup What is everyone doing to automate the remediation of this problem on your hosts? I have a moderate sized environment (~1500 hosts) so handholding each one when it pops up is a time consuming and arduous process. Thanks in advance!Sean
commvault save as script executing under MFA options
I am working with a customer that has some questions on the save as scripts from the backup subclients.They want to execute from a linux server. IN the batch under setlocal it is asking for GALAXY_BASE:=I assume you can add the linux path to base to execute the qlogin command and qoperation? The other question is they want to make sure any account used is not visible in any of the script files if they have to use a non-mfa account. Is there any way to use MFA and these export scripts from CV or documentation around that?
Good way to retain backup data for up to 5 years
Need some guidance about configuring CommVault to retain backup data for a given customer for up to 5 years (especially for deleted and/or modified files). Use the Basic Retention Rule for All Backups field? How? Set up number of days to 1825 days and keep 1 cycle? Keep 30 at number of days and set to cycles to 60 etc? Or… Use the “Extend storage policy retention” option with Retention mode: Object Based Retention. Schedule Policy: 1 Synthetic Full every month and Incremental every day.
How can we delete mail items from backups for GDPR compliance?
I’ve been asked this by a customer for whom we backup their Office 365 applications for (MSP set up). The answer I thought would be a simple yes. However, it doesn’t seem that simple, from https://documentation.commvault.com/11.23/essential/104288_deleting_mail_messages_in_exchange_mailbox.html it says the deleted item is hidden from the user and an admin can view and restore. We have retention policy of 1 year based on deletion. The customer will be able to delete from the required mailbox and the items can be “deleted” from browsing for restore. However, that is not deleting the data which GDPR requires.Is the documentation correct or is the mail really deleted from the backup (archive) image(s)? Or, is there some purge function we can invoke?
Adding expansion modules for tape library (HPE MSL 6480)
Hi,We will be adding 2 more expansion modules (160 slots and 16 LTO8 drives in total) for out tape library. I haven’t done this task before, so I wonder do I need to stop the Commvault service on all of my Media agents when I do the detect the new expansion modules with the Expert Storage Configuration? Thank you.
Is it encrypted or not?
So, I’m confirming whether or not I have encrypted backup data in my inheirited environment.I’ve run the reports at:https://documentation.commvault.com/11.24/expert/7865_data_encryption_reports.htmland not seen anything indicating encrypted backups (hardware or software). Specifically, nothing with the superscript “e1” on the Storage Information report or “E” on the “Jobs in Storage Policy Copy” report. I’ve followed this useful link:… to find:Ok. Go to the global dedup policy: This suggests that I’m NOT encrypted. However, if I go to one of the clients, I see: Looking at the help file for this dialog, I see: The reports and policies seem to indicate that nothing’s encrypted at rest. The client states that the data’s encrypted over the wire and on media somewhere. Which one is correct? =)
Virtualize Windows Server
Hello,I have a query to the community. A customer is asking me to create full backups of his virtual machine, so that later, in case of error, I can perform a restore of his full virtual machine in my vCenter. To be able to perform the full backup of his virtual machine, I must create a VMware vCenter Commvault agent of his environment in my commserve, and then in the subclient, add the virtual machine he wants, no? Is there any other possibility? We currently have a Commvault agent of that virtual machine but we are only doing the 'File System' backup.Thank you all very much,Best regards😊
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