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5190 Topics

N
Bit
NezarBit
asked in Commvault Q&A

SQL Live sync operation converted to Full restore

I have configured sql live sync, and there is a schedule configured to be performed after the backup job completes,Everything is going fine but suddenly the sync operation converted to full restore without any change in the source server also there is no change occurred in destination side so i am asking about this behavior as its not logic to change to full restore with out any change !Commserve,Sql clients & MA version is 11.23..

14
Mike Struening RETIRED
Vaulter
1 year ago
C
Bit
CommvaultLearnerBit
asked in Commvault Q&A

Getting an error -> Could not complete SSO.Check the configuration and retry.While creating a customized package to install on laptop .

Hello All,I am new to commvault. I am trying to create a customised commvault package to be installed on laptop client.However on step (Select how you want to authenticate with the server). I selected Single sign on.Getting below error:Could not complete SSO.Check the configurations and retry. I am able to login to the Commcell console with SSO by using the same domain user but while creating a package , i am getting the error as described above.Could you please help to get this issue resolved ? Thanks in advance !

14
Mike Struening RETIRED
Vaulter
1 year ago
M
Byte
Michal128Byte
asked in Commvault Q&A

Probem with restore AKS

Hello All, From few days we are struggling with restore AKS from our environment. Commvault  backup working without any issue. We tried to restore AKS by using Linux Node and Windows Node. Every time we received the same issue. Error is: Error Code: [91:145]Description: Unable to write data to the Virtual Disk [/opt/commvault/iDataAgent/jobResults/CV_JobResults/iDataAgent/VirtualServerAgent/Restore/201136/solace-dev`HelmChart`solace-dev`d91d2911-dfc4-4c32-a6ed-2e1bd553bac6/VMConfig.cvf]. Please ensure that the proxy is able to communicate with the virtual machine host and that there is sufficient disk space available. Details: [Success]Source: 10.29.164.144, Process: vsrstCould someone can help or show the way how investigate that type of issue?Regards, Michal 

14
Mike Struening RETIRED
Vaulter
9 months ago
Mike Struening RETIRED
Vaulter
Mike Struening RETIREDVaulter
posted in Share Commvault best practices

Home Labs! Show us what you have!

I bet that many of you have some VERY impressive home lab setups….so let’s see them!Share your home lab or home office setup for bragging rights and internet points!

14
S
Byte
9 months ago
B
Byte
bc1410Byte
asked in Commvault Q&A

Why the commvault Health Reports shows MARCH date - OLD...

Im looking at the Reports | Commcell | Health on the webconsole and I see the Health report gives me a 1 Critical notification.  When I click on the Critical notification its giving me the following:  So when I saw that I ran the “DBMaintenance.exe -recommended” command from the BASE directory  I figured I would see a difference in the Date etc on the Report…  Not sure how the Report is getting its info or date.  Still consider myself a entry level commvault user.BTW we are on commvault 11.24.38.Any help or suggestions would be appreciated. ThanksBC  

14
Mike Struening RETIRED
Vaulter
9 months ago
K
Bit
Kegan LevettBit
asked in Commvault Q&A

Low disk space on client - Information on what/how to make space

Hello, One of the Media Agents keeps running out of space and I am trying to determine why this is happening and what else stored on this particular drive can be deleted.  I believe that this is caused by new content being written to our DR_Backup folder as it is over 400GB (drive is only 500GB).   I would like to know what they files are for and to what extent they can be reduced / deleted. Additionally there is another folder on the same drive that I believe can be deleted but I wanted to double-check. The folder “CV_Install” looks like it contains the installer/setup from when our backup server was implemented (before my time) but pressing delete on folders without being sure is a good way to have a bad day.  This might be related to another issue I need to chase up where Disaster jobs are failing but I can’t determine why.  I inherited responsibility of our Commvault system late late year without any formal training so please excuse any noob questions. Thanks 

14
Mike Struening RETIRED
Vaulter
1 year ago
Ken_H
Byte
Ken_HByte
asked in Storage and Deduplication

DDB increase in (CommServe Job Records to be Deleted)

I’m getting the following alert email roughly once an hour:> Anomaly Notification> The system detected an unusual drop in the pruning performance for the following databases in commcell <CommServer_Host>> Deduplication Database     Reason> HyperScale_Primary           inrease in (CommServe Job Records to be Deleted)> CV Cloud Storage               increase in (CommServe Job Records to be Deleted)> Please click here for more details.When I follow the “click here” link, I see:> 1   CommServe Job Records to be DeletedThis has been going on for a couple of weeks.  I don’t think an annoying email is a big enough deal to open a ticket for but I’d still like to clean this up.  Does anyone know what the problem is and how to fix it?  I’m sorry to say the CommVault help pages for this are not very useful. Ken

14
Ken_H
Byte
7 months ago
M
Byte
ManikandnByte
asked in Storage and Deduplication

Recovery Point from AUX Copy

Hi All, The Adminconsole showing the recovery Point of the client in Dashboard and as per my understanding Recovery Point refers data available from Primary Copy.Sameway,  how can I get the receovery Point from secondary copy?Any report and any way to get the information? Thanks in AdvanceMani  

14
M
Byte
11 months ago
T
Byte
thomas.SByte
asked in Commvault Q&A

How do I enable transport encryption for existing clients?

Hello, Is there a possibility to enable transport encryption for existing clients and if so where ?I could not find the item so far.Kind RegardsThomas

14
Mike Struening RETIRED
Vaulter
1 year ago
Damian Andre
Vaulter
Damian AndreVaulter
posted in Commvault Q&A

Quick survey: Backup & Patching windows

Hey folks,Hope everyone is having an amazing day!I was hoping you could help us out by letting us know what your preferred backup window is, as well as your patch window / schedule. We’re working on something internally and some quick validation from the community would be really helpful.I created a quick 6 question survey, and all responses are completely anonymous.https://forms.office.com/r/NkFPDf1M0k 

14
L
Byte
1 year ago
C
Commvault Engineer
asked in Virtualization

Virtual Media Agent Control

Hi guys, For a specific need, I wanted to create VMs MA with VMware. As the goal of the virtualization part, it to be able to control the power state of the VMs.I know that Commvault has “VM Power Management” which offers the possibility to control VMs. But I still have confusions on how to implement this,  does my VMs have to be added as client first on my commcell then install the MA package, or do they have to be added in a separate way ? The final goal is to be able to shut down a VM MA after an aux copy job.Any tips would be much appreciated Regards. 

14
C
1 year ago
T
Byte
tsmtmillerByte
asked in Virtualization

ERROR CODE 91:379

Hello, does anyone have any advice on this error during a VM restore test?ERROR CODE [91:379]: Host [] was not found to restore VM [].Source: CVMA01, Process: cvdOne thing I found is that Check Readiness fails when ran on the vcenter. Its pointing to a virtual (VA) server that no longer exists. Only the physical MA is present. I suspect this is the issue. Is there any way to change it to use the physical MA and not this missing VM? I do not know why the VM was removed or why the physical MA is not the server being pointed to for jobs. The interesting thing is that the backup jobs are completing successfully like nothing is wrong. When I look at Browse and Restore, all of the servers VMDK files are marked as “Unavailable” but the other files (log, vmx, vmxf etc)  on each VM have date stamps. 

14
Mike Struening RETIRED
Vaulter
1 year ago
A
Adel BOUKHATEM
asked in Storage and Deduplication

Synchronize All DDBs grayed out

Hi Guys, I hope everybody is fine !So I ran a health report on my Commserve and on the “DDB Performance and Status” section in the “readiness” column, it shows: Needs resync.When I try to resynchronize the DDBs from Storage Resources→ Deduplication Engines,  the “Synchronize All DDBs” is grayed out.The DDB status is showing active.Does it mean that as long as it is online I can’t run the synchronization, or I missed something? Thanks !

14
Jos Meijer
Commvault Certified Expert
1 year ago
Onno van den Berg
Commvault Certified Expert
Onno van den BergCommvault Certified Expert
asked in Developer tools, integration and automation (workflow/REST/Powershell etc.)

Rest API: Explanation vmStatusInfo-> Vendor property / identify underlying HV type

I'm trying to automate certain tasks by querying the APIs. I first tried the newly released Powershell SDK which turned out to be broken right now. The development team is aware and they stated they will fix it somewhere next week so I decided to continue without SDK and write the modules myself.I'm trying to achieve the following:In case the client is discovered via VSA I would like to know the hypervisor vendor. In case a client is not part of VSA I would like to know if it runs as a virtual instance and preferably I would like to know what kind of virtualization platform. I know Commvault pulls this information from a client using the agent to make the distinction between OI and VOI and also that they can identify the platform but would like to leverage this myself as well and I would expect this information to be available as a client property that can by pulled over via the API. 1)So I already discovered that in case a client is discovered through the VSA client that the client pr

14
Onno van den Berg
Commvault Certified Expert
9 months ago
I
Commvault Certified Expert
iConsultantCommvault Certified Expert
asked in Commvault Q&A

Exchange Online Mailbox metering

Hi, Exchange Online detects ~2500 mailboxes in the Exchange Office 365 app. The customer shows me a screenshot indicating he has only 1250 Microsoft 365 E3 licenses assigned. What causes this mismatch, is there a problem, are more Commvault user licenses necessary? Thanks.

14
I
Commvault Certified Expert
1 year ago
E
Byte
Egor SkepkoByte
asked in Storage and Deduplication

Data aging, deleting old jobs

Hello,  We have some issues with getting storage space free. When i run Forecast repoort i dont see sometging wrong, mostly jobs are, basic days or last of the week/month underOn the webconsole under Storage - Data Retantion i see 80TB above year. Really i those data i cannot find under the SP.Last week under SP> Summory> Storage Policy / Copy Space storage Recovery prediction i sow 16-4 35TB and 30 TB on 17-4. Under are prediction for this weekAfter aging i sow alot of prunable records in DDB, i run DDB verification and after really didnt sow any space freed on storage. I run Space reclamintation with lvl 1 with Clear orphan data, nothing changes on Storage.  I wil uploade dataging log, if need to see sidbprune log i can upload it aswel

14
E
Byte
10 months ago
T
Byte
thomas.SByte
asked in Commvault Q&A

MySQL Backup not possible because of Log4J usage

Hello, we have already patched the environment regarding the Log4J vulnerability and are at the 11.20.82 level.Now we have a system that has been equipped with a MySQL agent. The backup can be set up but this does not start. Our network team has analyzed the traffic and informed us that Log4J is being used and therefore the traffic is blocked. All other agents show no problem. Is this a false positive or can the problem be fixed for the MySQL agent.I have attached a screenshot of the security warning.with kind regardsThomas

14
T
Byte
1 year ago
A
Adel BOUKHATEM
asked in Storage and Deduplication

Setting up a Proxy Server to Access the Cloud Storage Library

Hi, We are configuring a Cloud Library as the Export Destination for Disaster Recovery (DR) Backups.So whenever we take a DR Backup, the metadata is exported to our Cloud Library.However, the CommServe has no direct access to the Cloud Library, it must connect to the cloud storage through a proxy server as explained below:https://documentation.commvault.com/v11/expert/9171_setting_up_proxy_server_to_access_cloud_storage_library.html I am wondering which port should we use in step “8”, because using random port number doesn’t work.Do you have any idea? Best Regards 

14
Mike Struening RETIRED
Vaulter
8 months ago
Kamil W
Commvault Certified Expert
Kamil WCommvault Certified Expert
posted in Commvault Q&A

Size of App and Size of data are very different

Hello guys,I’d like to join your conversation.Is it possible to have a disproportion between ‘Size of App’ and ‘Size of Backup’ like this? Rgds,Kamil

14
Mike Struening RETIRED
Vaulter
1 year ago
R
Byte
Rahul18081Byte
asked in Storage and Deduplication

AWS S3 as Cloud Library security requirement

To connect to S3 bucket as cloud library from Media Agent (on-premises) we can use below options:1.AWS Direct Connect2.VPN Gateway3. InternetMy query is if we are using option 3 internet to connect to S3 bucket how can we protect/secure S3 bucket from outside attackers or any non authorized users accessing the S3 bucket over internet. 

14
Mike Struening RETIRED
Vaulter
1 year ago
M
Mostafa Amin
asked in Commvault Q&A

File system backup fail (Archive Index phase fail)

Hi,File system backup jobs for a MediaAgent failsError Code: [19:1109]Description: Please check the log files for this job for more details.My troubleshooting steps that didn’t work:catalog migration to different path (once from the properties of MA, and once using change index server config workflow) try using optimized scan upgrade the commcell to the latest maintenance release 11.24.48The Archive index logs:16120 4530  05/27 20:06:24 680118 Begin Archival of Remote Loose Files (if available) and Action Logs, Argv [-j 680118 -a 2:457 -t 1  -jt 680118:11:12:0:32808  -ab 0  -parent 1 -c 363 -maxcolnum 3 -numcol 2 -numfolder 58   -incimage   -incimage -idx2  -TJ  -idx2 -new_scan -slt -hloff  -r 1653668189 -c 0 -maxcolnum 3 -numcol 2 -IgnoreEarlyStubBackup  -c 0 -maxcolnum 3 -numcol 2 -IgnoreEarlyStubBackup  -c 0 -maxcolnum 3 -numcol 2 -IgnoreEarlyStubBackup  -c 0 -maxcolnum 3 -numcol 2 -IgnoreEarlyStubBackup  -c 0 -maxcolnum 3 -numcol 2 -IgnoreEarlyStubBackup  -c 0 -maxcolnum 3 -numcol

14
Mike Struening RETIRED
Vaulter
10 months ago
A
Byte
Allan0105Byte
asked in Developer tools, integration and automation (workflow/REST/Powershell etc.)

workflow query

Can anyone have workflow for below steps ? we would need to run the workflow as the first step and then the workflow would have a box that pops up asking for the name of the Client we want to decommission where we input the client name.Then we want the workflow to remove the client from all the groups it is part of (with the exception of automated client groups).Next we want the workflow to turn off backup activity of the client.Next we want the workflow to add the client to the decommissioned group.

14
Mike Struening RETIRED
Vaulter
9 months ago
L
Byte
Luis ConstantinoByte
asked in Storage and Deduplication

four to six DDB partitions

Situation is I have a setup with three hyperscale nodes and a cloud library. The wish is to use all three the nodes to the cloud library and make two DDB partition on each node. At the moment we were able to connect two of the nodes to the library and create two DDB partitions on the two nodes, but when I try to add two more partitions for the third node the add partitions option os greyed out. As from the documentation :”Configuring Additional Partitions for a Deduplication Database” you should be able to create a six partition DDB. This is also the case for the two existing Storage Pool Libraries on the Hyperscales. So my question is, am I doing something wrong, missing a limitation or is something wrong within the configuration which is causing this?

14
L
Byte
1 year ago
N
Bit
NDNBit
asked in Commvault Q&A

Cannot allocate Pipeline Buffer.

Hi Everyone,I receive this message: “Cannot allocate Pipeline Buffer”. Not always, but time to time. Obviously it is kind of lack of resource for this job. I changed the backup schedule to another time when the system is not so busy, but still receive the same message. The job being restarted and pass successfully. Does anyone has some proposal how to fix this situation?Thanks in advance!

14
Mike Struening RETIRED
Vaulter
1 year ago
E
Byte
Egor SkepkoByte
asked in Commvault Q&A

Power On Management for VM

Hello,I have 2 VM MediaAgent installed for cloud backup, both Media Agent have DDB With 4 partitions. To make a full air Gap i enable Power Manager on both Media Agent. And i created DDB verification scheduler for Cloud DDB. But mostly of time when the scheduler start and commvault turn vm's on then some of partitions breaking down and DDB Reconstruction start. 

14
Mike Struening RETIRED
Vaulter
1 year ago

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