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                    <channel>
        <title>Join the conversation</title>
        <link>https://community.commvault.com</link>
        <description>On the Forum you can ask questions or take part in discussions.</description>
                <item>
            <title>Pre Upgrade check for clients</title>
            <link>https://community.commvault.com/software-upgrades-and-updates-55/pre-upgrade-check-for-clients-12165</link>
            <description>I’m trying to get a list of clients which would be a problem when I update to 11.44 from 11.36 and there are multiple clients running 11.24 and older versions.This document explains what the errors do when I run the test upgrade from the java console but there are no steps documented to explain how to do this.Troubleshooting Errors Found During a Request an Upgrade or Test Upgrade How do I get the list of clients which would be an issue when I do the update?</description>
            <category>Software Upgrades and Updates</category>
            <pubDate>Thu, 29 Oct 2026 19:14:24 +0100</pubDate>
        </item>
                <item>
            <title>VMWare Conversion to HPE VME</title>
            <link>https://community.commvault.com/virtualization-and-containers-48/vmware-conversion-to-hpe-vme-11704</link>
            <description>Hello Team,Do we have any roadmap or update regarding VMware supportability on HPE VME?I reviewed the compatibility for version 11.32, and I do not see VMware listed as supported. However, could you please share any updates on the internal development roadmap for VMware support on HPE VME?Regards,Srini</description>
            <category>Virtualization and Containers</category>
            <pubDate>Thu, 29 Oct 2026 17:08:40 +0100</pubDate>
        </item>
                <item>
            <title>Are there ways to back up MySQL 9.7.x data on Ubuntu 26.04 using Commvault?</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/are-there-ways-to-back-up-mysql-9-7-x-data-on-ubuntu-26-04-using-commvault-12173</link>
            <description>Hello community,Does anyone know which version of Commvault will support backing up MySQL 9.7.x on Ubuntu 26.04?Also, has anyone tried installing the MySQL agent (CV 11.40.xx or other) just to test it out and can provide feedback on the installation, functionality, and behavior?Thank you very much in advance for any information on this.Best regards</description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Thu, 29 Oct 2026 13:30:34 +0100</pubDate>
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                <item>
            <title>At witch point is third party binaries updated on a Commserve</title>
            <link>https://community.commvault.com/software-upgrades-and-updates-55/at-witch-point-is-third-party-binaries-updated-on-a-commserve-12171</link>
            <description>A customer has upgraded to 11.44.25 and has since got indications from AV scan that there are vulnerabilities in binaries in the Commvault installation directories. This is related to Python, OpenSSL, Apache Tomcat, Log4j and .NET 8. When I compare with other systems running 11.44.25 I find that versions differs. I can see newer versions included in the downloaded software, but they are not updated. For example .NET 8 which is soon end of live is still the active on the Commserve, even though .NET 10 is included in the download. Can someone please describe at which point is these third party binaries updated and what could cause them not being updated?/Patrik</description>
            <category>Software Upgrades and Updates</category>
            <pubDate>Thu, 29 Oct 2026 02:19:40 +0100</pubDate>
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                <item>
            <title>Client-Side deduplication with HPE Store once</title>
            <link>https://community.commvault.com/storage-and-deduplication-49/client-side-deduplication-with-hpe-store-once-12172</link>
            <description>Hi All,When implementing the solution with HPE StoreOnce, the best practice is to enable deduplication at the hardware level rather than on the Commvault side. We agree with this approach and have not created a Deduplication Database (DDB) in Commvault.We also noticed a recommendation in the Commvault documentation to disable deduplication on the Commvault side.Does this mean that, when associating File System and VMware clients with the HPE StoreOnce storage target, we should disable both deduplication and compression at the client level and on the VMware subclients as well? This requirement is not explicitly mentioned in the documentation we reviewed.Support for HPE StoreOnce Catalyst StorageBest Practices for HPE StoreOnce Catalyst Library</description>
            <category>Storage and Deduplication</category>
            <pubDate>Wed, 28 Oct 2026 18:00:43 +0100</pubDate>
        </item>
                <item>
            <title>PostgreSQL lack of space for WAL</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/postgresql-lack-of-space-for-wal-12169</link>
            <description>Hi,When running an Incremental database backup for PostgreSQL, Commvault waits for the archive_command to complete successfully. If the storage resource designated for archive WAL files is not large enough to hold all generated archive files, the backup process hangs/freezes while waiting for their archiving to finish.Is it possible to configure Commvault so that it processes/backs up all currently available archived WAL files first and then waits for the remaining ones to be transferred?Alternatively, does Commvault plan to introduce such a feature, or is this already on the product roadmap?Regards,Lukasz</description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Wed, 28 Oct 2026 11:37:58 +0100</pubDate>
        </item>
                <item>
            <title>Microsoft 365 - Exchange Online - Stats Status</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/microsoft-365-exchange-online-stats-status-12154</link>
            <description>Hi Team, i tried to do some reseach but can not find any explenation what the  Microsoft 365  - Exchange Online - Stats Status do or what they reflect. Sometimes the Stats status is up to two days in the past  </description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Wed, 28 Oct 2026 08:31:11 +0100</pubDate>
        </item>
                <item>
            <title>client registration failed</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/client-registration-failed-10324</link>
            <description>i am trying install the package directly on the cliient , after giving the commserv name or ip it says connection failed   8400 anf 8403 is open , i can telnet to commserv from the machine  only these ports are allowed  below are the installation logs   6576  14    02/10 13:30:58 ### ### ### - Firewall daemon initialized. Client Ports recieved: nClientPort4=49833, nClientPort6=49836.6576  14    02/10 13:30:58 ### ### ### - Firewall daemon started.6576  14    02/10 13:30:58 ### ### ### - Initializing firewall standalone mode: bDaemonMode=True, nPort4=49833, nPort6=49836, szInstallConfigFileName=C:\Program Files\Commvault\ContentStore\Base\FwConfigInstall.txt, szConfigFileName=C:\Program Files\Commvault\ContentStore\Base\FwConfig.txt, szConfigLocalFileName=C:\Program Files\Commvault\ContentStore\Base\FwConfigLocal.txt6576  14    02/10 13:30:58 ### ### ### - Firewall standalone mode is set6576  14    02/10 13:30:58 ### ### ### - Check firewall connection: bFirewallStarted=True, bCSTunnelUp=False6576  14    02/10 13:30:58 ### ### ### - Check firewall connection now.6576  14    02/10 13:30:58 ### ### ### - Warning: Check CommServe connectivity returned: Connection failed on rjdrvcvcom01: No direct tunnel to @@GATEWAY@@6576  14    02/10 13:30:58 ### ### ### - Warning: Check CommServe connectivity(IPv4) returned: Unable to resolve remote host @@COMMSERVE@@ to IPv4 family: 0x80072AFB:{CQiIPAddr::GetAllByName(240)/W32.11003.(A non-recoverable error occurred during a database lookup. (11003))}6576  14    02/10 13:30:58 ### ### ### - Warning: Check CommServe connectivity(IPv6) returned: Unable to resolve remote host @@COMMSERVE@@ to IPv6 family: 0x80072AFB:{CQiIPAddr::GetAllByName(240)/W32.11003.(A non-recoverable error occurred during a database lookup. (11003))}6576  14    02/10 13:31:03 ### ### ### - Warning: Check CommServe connectivity returned: Connection failed on rjdrvcvcom01: No direct tunnel to @@GATEWAY@@6576  14    02/10 13:31:03 ### ### ### - Warning: Check CommServe connectivity(IPv4) returned: Unable to resolve remote host @@COMMSERVE@@ to IPv4 family: 0x80072AFB:{CQiIPAddr::GetAllByName(240)/W32.11003.(A non-recoverable error occurred during a database lookup. (11003))}6576  14    02/10 13:31:03 ### ### ### - Warning: Check CommServe connectivity(IPv6) returned: Unable to resolve remote host @@COMMSERVE@@ to IPv6 family: 0x80072AFB:{CQiIPAddr::GetAllByName(240)/W32.11003.(A non-recoverable error occurred during a database lookup. (11003))}6576  14    02/10 13:31:13 ### ### ### - Warning: Check CommServe connectivity returned: Connection failed on rjdrvcvcom01: No direct tunnel to @@GATEWAY@@6576  14    02/10 13:31:13 ### ### ### - Warning: Check CommServe connectivity(IPv4) returned: Unable to resolve remote host @@COMMSERVE@@ to IPv4 family: 0x80072AFB:{CQiIPAddr::GetAllByName(240)/W32.11003.(A non-recoverable error occurred during a database lookup. (11003))}6576  14    02/10 13:31:13 ### ### ### - Warning: Check CommServe connectivity(IPv6) returned: Unable to resolve remote host @@COMMSERVE@@ to IPv6 family: 0x80072AFB:{CQiIPAddr::GetAllByName(240)/W32.11003.(A non-recoverable error occurred during a database lookup. (11003))}6576  14    02/10 13:31:13 ### ### ### - Firewall daemon is running - will try to stop it.6576  16    02/10 13:31:14 ### ### ### - Sending stop signal to firewall daemon...6576  16    02/10 13:31:14 ### ### ### - Firewall deamon stopped.6576  14    02/10 13:31:14 ### ### ### - Completed QuitFirewallDaemonIfRun.6576  1     02/10 13:31:23 ### ### ### - User clicked Cancel button6576  1     02/10 13:31:23 ### ### ### - Set application exit code=rCancel]7812  4     02/10 13:31:28 ### ### ### - Warning:  &quot;C:\Program Files\Commvault\ContentStore\Base\ConfigureClientTool.exe&quot; ] exit code 2 7812  4     02/10 13:31:28 ### ### ### - Set application exit code=uCancel]7812  4     02/10 13:31:28 ### ### ### - Setup is shutting down with exit code Cancel ... 7812  4     02/10 13:31:28 ### ### ### - Set application exit code=iCancel] </description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Wed, 28 Oct 2026 02:14:11 +0100</pubDate>
        </item>
                <item>
            <title>MS365 Application.ReadWrite.OwnedBy</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/ms365-application-readwrite-ownedby-12166</link>
            <description>This feature, apps can rotate their own secrets by adding Application.ReadWrite.OwnedBy and give service principal owner permissions - is there any way to verify this is working?It doesn’t seem to be a part of the “verify connection” feature in the job configuration.btw, are they still called azure apps, or entra apps now? or something else? https://documentation.commvault.com/11.46/software/request_and_grant_permissions_for_azure_apis_for_onedrive_for_business.html</description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Tue, 27 Oct 2026 17:45:46 +0100</pubDate>
        </item>
                <item>
            <title>Hyper-V VM backups directly to Dell Data Domain using Storage Accelerator</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/hyper-v-vm-backups-directly-to-dell-data-domain-using-storage-accelerator-12162</link>
            <description>Hi everyone,We are exploring the possibility of backing up Hyper-V VMs directly to Dell Data Domain using DD Boost, without routing the backup data through a MediaAgent.The official documentation states that &quot;Storage Accelerator is supported. You need to install Storage Accelerator and Storage Accelerator Add-on package on the clients.&quot; https://documentation.commvault.com/11.46/software/accelerating_backups_to_data_domain_boost_client_library.html However, it is unclear whether this functionality is supported for Hyper-V backups at the hypervisor level.Can anyone confirm whether Storage Accelerator supports client-direct backups of Hyper-V VMs to Dell Data Domain using DD Boost in Commvault 11.44? Are there any specific prerequisites or limitations?Thanks in advance for your help!Nikos</description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Tue, 27 Oct 2026 13:35:52 +0100</pubDate>
        </item>
                <item>
            <title>Experiences with optimized WORM storage lock</title>
            <link>https://community.commvault.com/storage-and-deduplication-49/experiences-with-optimized-worm-storage-lock-12167</link>
            <description>Hello fellow Vaulters,I’d like to know if anyone has already gained some experience with the new add. setting EnableOptimizedWORMStorageLock in the 11.44 LTS release (found here).As we are planning the upgrade to 11.44 soon and want to increase retention in our WORM pool in regards to the optimized pruning, I am interested how it affects storage consumption in comparison to the usual 2-3x of the backup size.</description>
            <category>Storage and Deduplication</category>
            <pubDate>Tue, 27 Oct 2026 11:53:05 +0100</pubDate>
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                <item>
            <title>Changes in scheduled html reports. No details</title>
            <link>https://community.commvault.com/software-upgrades-and-updates-55/changes-in-scheduled-html-reports-no-details-12168</link>
            <description>Hi,The customer observed the issue after updating from 11.39 to 11.40. They are now on 11.44, and the problem persists.There are no details in the HTML reports (Virtual Machine Protection) sent via email. However, if they configure it to compress HTML, all details are included. Is this expected behavior since version 11.40, or is it a bug? Can we expect a fix?Regards,Lukasz</description>
            <category>Software Upgrades and Updates</category>
            <pubDate>Tue, 27 Oct 2026 11:02:54 +0100</pubDate>
        </item>
                <item>
            <title>Client-direct backup and restore to Data Domain when the MediaAgent is offline?</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/client-direct-backup-and-restore-to-data-domain-when-the-mediaagent-is-offline-12163</link>
            <description>Hi everyone, I have a question regarding Storage Accelerator for Dell Data Domain Boost Client libraries and the client-direct backup and restore functionality.According to the official documentation, clients can back up and restore data directly to and from Data Domain without routing the data through a remote MediaAgent. However, the documentation also states that &quot;Deduplication and Index Cache operation would continue to be processed by the MediaAgent.&quot;So, Ccould the Index Cache operations be handled by the client instead, allowing client-direct backup and restore jobs to continue even when the MediaAgent is offline?More specifically, does Commvault Storage Accelerator for Data Domain support completing backup and restore operations while the associated MediaAgent is offline, or is the MediaAgent still required for these operations to complete successfully, despite the client-direct data transfer?I couldn&#039;t find any explicit clarification on this scenario in the official Commvault documentation. Thank you in advance,Nikos</description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Tue, 27 Oct 2026 03:16:19 +0100</pubDate>
        </item>
                <item>
            <title>What happened to O365 Exchange Online Recovery Points in 2023E ?</title>
            <link>https://community.commvault.com/software-upgrades-and-updates-55/what-happened-to-o365-exchange-online-recovery-points-in-2023e-7904</link>
            <description>Is it no longer necessary to create Exchange Recovery Points for Exchange Online or might this be a bug?     </description>
            <category>Software Upgrades and Updates</category>
            <pubDate>Mon, 26 Oct 2026 18:52:55 +0100</pubDate>
        </item>
                <item>
            <title>An Update on the Recently Disclosed PHP Vulnerabilities</title>
            <link>https://community.commvault.com/platform-updates-47/an-update-on-the-recently-disclosed-php-vulnerabilities-12164</link>
            <description>You likely saw recent coverage of newly disclosed PHP vulnerabilities affecting software vendors across the industry. Here&#039;s a clear update on how Commvault responded. We acted quickly to assess and address the reported vulnerabilities, proactively deploying patches in accordance with security guidance. We have found no evidence of exploitation or business impact. On-premise Threatwise deployments require customers to apply patches within their own environments, and we are working directly with those customers to support remediation. The vast majority of customers do not need to take any action, as their products are either unaffected or have already been patched by Commvault. For the limited number of customers requiring action, we have proactively reached out with clear guidance and are supporting them directly through the patching process.  What customers should do Watch for communication from Commvault. Connect with your success team if you have questions. Thank you for your trust. </description>
            <category>Platform Updates</category>
            <pubDate>Mon, 26 Oct 2026 18:52:08 +0100</pubDate>
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                <item>
            <title>Upgrading Your CommCell with Confidence - Readiverse Academy Tech Talk Recap</title>
            <link>https://community.commvault.com/readiverse-academy-60/upgrading-your-commcell-with-confidence-readiverse-academy-tech-talk-recap-12134</link>
            <description>Click here to watch the webinar recording.Presented byBrian Bruno - Subject Matter Expert with Customer Support Webinar Recap Keeping your CommCell environment current doesn&#039;t have to be a disruptive project. In this Readiverse Academy Tech Talk, Brian Bruno, Subject Matter Expert with Customer Support, shared a practical approach to making upgrades a routine part of operations rather than a reactive effort. The session emphasized the value of staying current with both feature and maintenance releases to improve security, supportability, and overall system health.A key takeaway was the importance of establishing a repeatable upgrade process. Brian outlined a five-stage framework: Inventory, Target, Stage, Execute, and Validate. He also discussed choosing the right release strategy, with Long-Term Support (LTS) releases recommended for most production environments due to their stability and predictable maintenance schedule, while Innovation releases are better suited for organizations that need rapid access to new capabilities. Through a live demonstration, attendees saw how proper planning, software staging, server groups, and post-upgrade validation can significantly reduce risk and downtime.Ultimately, successful upgrades are driven more by preparation and operational discipline than by the installation itself. Organizations that maintain a regular maintenance release cadence, validate each deployment phase, and keep clear documentation can transform upgrades from high-risk projects into predictable, repeatable maintenance activities.  Questions from the Community As with many Readiverse Academy sessions, attendees brought insightful questions based on their real-world upgrade experiences. Here are some highlights from the discussion.Where can I find the Software Cache in older releases such as 11.36?For environments running version 11.36, the Software Cache can be found under Manage &amp;gt; System &amp;gt; Maintenance. While the navigation experience differs from more recent releases, the functionality remains available for managing upgrade content and maintenance releases. How does Commvault test LTS releases before customers deploy them?Attendees asked about testing processes for Long-Term Support releases, particularly around advanced capabilities such as IntelliSnap, synthetic full backups, and WORM-enabled storage environments.According to Brian Bruno, Commvault uses extensive lab environments that reflect a wide range of customer workloads. Testing combines hands-on validation with scripted test cases. Given the breadth of supported platforms and integrations, unique customer scenarios can occasionally uncover issues that were not encountered during testing, which is why customer feedback and Support engagement remain important parts of the release lifecycle. What challenges exist when upgrading isolated or dark-site environments?One participant noted that downloading and importing software into disconnected environments is often the most challenging part of the upgrade process.This aligns directly with the live demonstration covered during the Tech Talk, which showed how organizations can download maintenance kits externally and import them into software caches for deployment inside network-isolated environments. Proper planning and software staging play a critical role in making these upgrades successful. How can organizations achieve near-zero downtime during upgrades?A common question for enterprise administrators is minimizing operational impact during maintenance windows.Brian Bruno explained that the closest approach to near-zero downtime is deploying CommServe LiveSync and using a Production Maintenance failover. During this process, a standby CommServe can be brought online in a read-only state, allowing restore operations to continue while the active CommServe is upgraded. Although backup operations remain unavailable during the upgrade, critical restore requests can still be fulfilled when needed. </description>
            <category>Readiverse Academy</category>
            <pubDate>Mon, 26 Oct 2026 18:50:01 +0100</pubDate>
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                <item>
            <title>SHIFT Virtual Goes Global | November 18, 2026</title>
            <link>https://community.commvault.com/news-events-7/shift-virtual-goes-global-november-18-2026-12149</link>
            <description>Not able to join us in Nashville in November? Join us for the global SHIFT Virtual webcast in your region on November 18 to catch the keynotes and other featured sessions. For those joining us in Nashville, the virtual event is also a great way to catch up on sessions or tracks you may have missed. Start with Sanjay Mirchandani’s keynote on the AI recovery imperative, then explore sessions across six areas: Cyber Recovery, Identity Resilience, Simplify Hybrid Complexity, AI and Data Security, Forward Horizon, and Cloud-Native Resilience. Explore keynote conversations, lightning lab demos, and customer podcasts on demand. One day. Six tracks. One operating model for recovery. Six Deep-Dive TracksChoose sessions built for your role and interests: cyber recovery, identity resilience, hybrid complexity, AI and data security, forward horizon threats, or cloud-native builders. Real Customer StoriesShort podcast-style conversations with customers and partners on what recovery under real pressure actually looks like.  Lightning Lab DemosFive-minute walkthroughs that show ResOps concepts in action.  Join the ConversationParticipate in live Q&amp;amp;A, engage with experts and peers, and get your questions answered throughout the event. View the agenda and register nowNovember 18, 2026  |  1PM EST | 9AM CET | 2:30 PM IST | 12PM AEDT</description>
            <category>News &amp; Events</category>
            <pubDate>Mon, 26 Oct 2026 17:15:05 +0100</pubDate>
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                <item>
            <title>Hyper-V VSA Proxy on a standalone Commvault Server outside the cluster?</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/hyper-v-vsa-proxy-on-a-standalone-commvault-server-outside-the-cluster-12158</link>
            <description>Hi everyone,I understand that installing the VSA role on a Hyper-V cluster node is the recommended approach, according to the Commvault documentation.: https://documentation.commvault.com/11.46/software/hyper_v_system_requirements.htmlHowever, for a POC we are planning to run at a customer site, we would prefer not to make any changes to the existing Hyper-V cluster nodes at this stage.So, is it mandatory to install the Hyper-V VSA role on a Hyper-V host, or is it supported to install it on an existing Commvault MediaAgent or another Windows server outside the cluster, without the Hyper-V role installed, and use it to back up the cluster VMs?Has anyone implemented this configuration or can confirm whether it is supported? Thanks in advance for your feedback!Nikos</description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Mon, 26 Oct 2026 08:10:33 +0100</pubDate>
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                <item>
            <title>SQL hosted on VM - Instant Clone / Snapshot</title>
            <link>https://community.commvault.com/virtualization-and-containers-48/sql-hosted-on-vm-instant-clone-snapshot-12160</link>
            <description>Hi,I have a 20TB SQL VM that I would like to enable Intellisnap for quick clone and quick restores. The issue is that it uses regular VMDK on a Hitachi VSP and the VMware team is not willing to change it pRDM. Is there any way I could still use Intellisnap for SQL with VMDks? I saw this demo for IBM copy data management + powerflex and I was wondering if Commvault could do the same with Hitachi  </description>
            <category>Virtualization and Containers</category>
            <pubDate>Fri, 23 Oct 2026 16:22:36 +0200</pubDate>
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                <item>
            <title>Commcell Console Report with Error 404</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/commcell-console-report-with-error-404-12155</link>
            <description>Upgrade to Commvault v11.44.25I have a Commserver/Metrics Reporting server in one box.  I have upgraded from v11.36.123 to v11.44 25after upgrading, when I generate a CommCell console report from my jumpbox which happens to have the CommCell console installed I get anerror code 404 on the report generatedRunning the CommCell console report inside the Commserver is no issue. Reports generated but in Commserver it presents it as a folder path rather than http/sAlso the report gets generated both ways as I can see the html file generated in the &amp;lt; Commvault install folder&amp;gt;/Reports/CommcellConsoleReportAny advice is appreciatedIt appears the upgrade changes a few things </description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Fri, 23 Oct 2026 03:57:35 +0200</pubDate>
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                <item>
            <title>[SP44] Commserve ha test failoover and failover failed [Rockey Linux 9]</title>
            <link>https://community.commvault.com/getting-started-51/sp44-commserve-ha-test-failoover-and-failover-failed-rockey-linux-9-12141</link>
            <description>Hi my environment is below detail.  - Rockey Linux 9  - Commseve SP44 Hot fix 232Active Node] hostname OATWS-001-CV (instance 001) OATWS-001-CV_2 (instance 2)     - All in one setup.eStandby Node] hostname OATWS-002-CV (instance 001) OATWS-001-CV2_2 (instance 2)    - Commserve and failover package installed. Failed Log from active node when failover fOATWS-001-CV_2] Failed Log from standby node nOATWS-001-CV2_2] </description>
            <category>Getting Started</category>
            <pubDate>Fri, 23 Oct 2026 03:23:02 +0200</pubDate>
        </item>
                <item>
            <title>Preparing for the Retirement of DataServer-IP (DSIP) Shares</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/preparing-for-the-retirement-of-dataserver-ip-dsip-shares-12156</link>
            <description>To improve the reliability, scalability, and security of the Commvault platform, Commvault is deprecating DataServer-IP (DSIP) shares. Beginning with Commvault 11.44, customers can no longer create new DSIP shares. Existing DSIP configurations remain supported through March 31, 2027, giving customers time to identify affected storage pools and migrate to recommended shared-storage configurations. Although DSIP shares can be convenient, they are not designed to scale as environments and data volumes grow. Moving to direct NFS or SMB access provides a more reliable and secure architecture while aligning shared-storage access with standard, credentialed network protocols. We encourage you to review your configurations and plan applicable transitions as soon as practical. This article explains how to determine whether your environment is impacted and provides high-level migration steps.  Applies To: Commvault Software Customers Only This change applies to Commvault Software customers with on-premises CommCell environments. It does not apply to Commvault Cloud SaaS offerings. Commvault Cloud backup gateways do not use the DataServer-IP transport method.  End of Life (EOL): March 31, 2027 Support for the DataServer-IP (DSIP) transport method ends on March 31, 2027. After that date, storage pools that rely on DSIP will require migration to a supported shared-storage configuration before Commvault can provide support for issues involving those access paths. Use the steps below to determine whether your environment is affected.  Overview DataServer-IP (DSIP) is a transport method that allows multiple MediaAgents to share access to the same local mount path without network credentials. It is most commonly configured automatically when a storage pool has multiple mount paths shared across multiple MediaAgents. Because the DataServer-IP transport method will be deprecated, use the following procedures to determine whether your environment relies on it.  How to Determine Whether You Are Impacted Your environment is impacted if any mount path in a storage pool is shared across MediaAgents using DataServer-IP. Storage accessed directly as a local or NFS disk, or shared over SMB through a UNC path, is not affected by this deprecation. How to Check (Command Center) Go to Storage &amp;gt; Disk. 	Open the disk storage (storage pool) you want to check. 	In the Backup locations section, open each backup location (mount path). 	In the Disk access paths table, review the access type and path displayed for each MediaAgent: 	Local or NFS disk: displayed as a direct path, such as D:\Data for local storage or /mnt/data for a mounted NFS share. Not impacted. 		SMB share: listed as a UNC path (for example, \\server\share). Not impacted. 		DataServer-IP: listed as “via Network.” This pool is impacted. 		Repeat for every backup location under every disk storage pool. Note: Command Center labels this as “via Network” rather than naming DataServer-IP directly. How to Check (CommCell Console) The CommCell Console displays the transport type explicitly for each shared mount path, making it a clear way to confirm DataServer-IP usage. From the CommCell Browser, expand Storage Resources &amp;gt; Libraries &amp;gt; &amp;lt;Library&amp;gt;. 	Right-click the mount path you want to check and click Properties. 	Click the Sharing tab. 	Review the Controllers list. Each MediaAgent sharing this mount path shows a Transport Type: 	Data Server - IP: This pool is impacted. 		Regular / Network: Not impacted. 		Repeat for every mount path in every library. Recommended Migration Steps Replace DataServer-IP access for each affected MediaAgent with direct NFS access for Linux or SMB access for Windows. The following steps provide high-level guidance. For complete instructions tailored to your environment, refer to the Commvault documentation and your operating system documentation.  Plan for a Maintenance Window Migrating away from DataServer-IP changes how affected MediaAgents access storage and may impact backup and restore operations while the change is made. Schedule a maintenance window before making any of the configuration changes described below. Note: Changing an access path&#039;s transport type from Command Center requires Commvault 11.44 or later. If you are on an earlier release, use the CommCell Console steps below instead.  Migration Steps (Command Center)—Version 11.44 and Later On the MediaAgent hosting the storage, create a share for the mount path. 	Exact steps vary by operating system and are outside the scope of this overview. See your operating system and Commvault documentation for detailed instructions on configuring NFS or SMB storage. 	If the MediaAgent(s) that were accessing the storage via DataServer-IP are Linux-based, manually mount the share on each host. 	Configure the mount to persist and reconnect automatically on startup. 	For Windows MediaAgents using SMB shares, no manual mount is required; configure the UNC path and credentials directly in Commvault. 	Go to Storage &amp;gt; Disk, open the disk storage and backup location, and in the Disk access paths table, click the path listed as “via Network” for this MediaAgent. 	Configure the access path based on the MediaAgent&#039;s operating system: 	For NFS (Linux): select the path to the mounted share. 		For SMB (Windows): enter the share details and credentials. 		Save the change. 	Repeat for every MediaAgent previously sharing the mount path via DataServer-IP. Reference documentation: 	Modifying a Disk Access Path (editing an existing access path) 	 Migration Steps (CommCell Console)—Required for Versions Earlier Than 11.44 On the MediaAgent hosting the storage, create a share for the mount path. 	Exact steps vary by operating system and are outside the scope of this overview. See your operating system and Commvault documentation for detailed instructions on configuring NFS or SMB storage. 	If the MediaAgent(s) that were accessing the storage via DataServer-IP are Linux-based, manually mount the share on each host. 	Configure the mount to persist and reconnect automatically on startup. 	For Windows MediaAgents using SMB shares, no manual mount is required; configure the UNC path and credentials directly in the CommCell Console. 	From the CommCell Browser, expand Storage Resources &amp;gt; Libraries &amp;gt; &amp;lt;Library&amp;gt;, right-click the mount path, click Properties, and click the Sharing tab. 	Select the existing controller entry for this MediaAgent (showing Transport Type “Data Server - IP”) and click Edit. 	In the Device Controller Details dialog box, change the Transport Type from Data Server - IP to Regular, then select the appropriate path or enter the share information: 	For NFS: choose Local Path and enter the path to the mounted share. 		For SMB (Windows): choose Network Path and enter the UNC path and credentials. 		Click OK to save the change. 	Repeat for every MediaAgent previously sharing the mount path via DataServer-IP. Reference documentation: Modifying a Mount Path (editing an existing controller&#039;s path and transport type) 	Sharing a Mount Path (background on the Sharing tab and Controllers list)  Learn More 	DataServer-IP deprecation notice (documentation) 	 If you need assistance planning your migration, contact your success team or post your questions here. </description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Thu, 22 Oct 2026 20:26:10 +0200</pubDate>
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                <item>
            <title>Commvault equivalent SKU for HPE S6Y28AAE (maybe CV-HSRA-NS-1N-51?)</title>
            <link>https://community.commvault.com/hyperscale-x-q-a-54/commvault-equivalent-sku-for-hpe-s6y28aae-maybe-cv-hsra-ns-1n-51-12159</link>
            <description>Hello, We need to quote the Commvault equivalent for HPE OEM part number S6Y28AAE (HPE CVLT HS EDGE 5YR SUB E-LTU) for a project in Brazil, as this must be routed directly via Commvault channels rather than HPE.I suspect the matching Commvault part number is CV-HSRA-NS-1N-51.Could anyone please confirm if CV-HSRA-NS-1N-51 is the correct 1:1 equivalent, or point me to the right SKU if not?Thanks in advance, Marcos</description>
            <category>HyperScale X Q&amp;A</category>
            <pubDate>Thu, 22 Oct 2026 15:12:46 +0200</pubDate>
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                <item>
            <title>Migrating Exchange Online Protection from EWS to Microsoft Graph: Post Your Questions Here</title>
            <link>https://community.commvault.com/platform-updates-47/migrating-exchange-online-protection-from-ews-to-microsoft-graph-post-your-questions-here-12098</link>
            <description>As we have shared throughout the last year, Microsoft is retiring Exchange Web Services (EWS) for Exchange Online in two phases, with the first milestone commencing October 1, 2026. This thread captures key dates, transition paths, resources, and recommended configuration steps to take in your Commvault and Azure environments to help reduce the risk of interruption to supported Exchange Online protection. As you review your environments and take steps to migrate to Graph, we know questions will arise. Put your questions here and our technical experts will review and respond regularly. Note this transition impacts anyone backing up Exchange Online, inclusive of Commvault SaaS and on-prem software. It does not impact Exchange On-Prem users. Microsoft and Commvault feature support, dates, permissions, and transition behavior may evolve further. SummaryThis short video overview from our Readiverse Academy team summarizes key phases, dates, and critical steps to take in your environments.  Commvault supports Microsoft Graph for eligible Exchange Online workloads, but transition requirements vary by Commvault deployment, release, workload, and Azure tenant configuration.If your environment relies on EWS when Microsoft disables it, affected Exchange Online backup operations may be disrupted until you enable the supported Microsoft Graph configuration or manually restore approved temporary EWS access.Transitioning Eligible Workloads to Microsoft Graph (Recommended)Commvault recommends most customers move to Graph at the earliest opportunity. Note that Microsoft has discontinued the ability to protect public folders with Graph API.Microsoft Graph is Microsoft’s strategic API platform for Exchange Online, while EWS is a legacy protocol that no longer receives active investment and is being retired. Transitioning now reduces the risk of service interruption as EWS is disabled and places your environment on the supported path for future Microsoft 365 capabilities. Retain approved EWS access only as a temporary bridge for workloads or releases that are not yet supported through Graph.ResourcesKB article with detailed instructions for enabling Graph usage and validating that relevant Azure apps have the appropriate permissions set to use the Graph API	Click “subscribe” in the upper right to receive notifications of future updates		Product documentation with release notes Extending EWS Access on an Interim BasisMany customers may require a phased approach: retain approved EWS access for workloads that still require it while transitioning eligible workloads to Graph. Take steps to continue temporary EWS access if:  You protect a workload that your Commvault release does not yet support through Microsoft Graph. 	You cannot assign and validate the required Graph permissions and Exchange roles before Microsoft disables EWS.  	Your organization needs additional time to test the Graph configuration.  Note: Temporary EWS access does not remove Microsoft’s retirement deadline. Complete the transition to Graph before EWS is permanently retired, slated for April 2027. Resources:KB: Maintaining Exchange Web Services (EWS) access for Exchange Online before planned EOL	Documentation  A Note About Public FoldersAs part of the migration to Graph, Microsoft has confirmed that generic Public Folder access, including the APIs used to create, read, update, and delete Public Folder content — will not be available through Microsoft Graph. Microsoft plans to provide separate import/export capabilities for Public Folder data, but these do not replace the APIs currently used by backup and protection solutions to access and protect Public Folders.As Microsoft begins disabling EWS globally in October 2026, with full disablement planned for April 2027, solutions that rely on EWS to protect Exchange Online Public Folders will no longer be able to provide the same functionality once EWS access is removed.This is a limitation resulting from Microsoft’s platform transition rather than a change to Public Folders themselves. Public Folders will continue to exist within Exchange Online; however, Microsoft Graph will not provide the equivalent programmatic access required for their ongoing third-party protection. ResourcesKB: Public Folder support in Exchange Online, and moving to the Graph API	Microsoft Article: Deprecation of Exchange Web Services in Exchange OnlineDisclaimerThese resources explain the key dates, available transition paths, and configuration considerations designed to help reduce the risk of interruption to supported Exchange Online protection. Microsoft and Commvault capabilities, dates, permissions, and transition behavior may change. Before making changes, confirm the current requirements in the Commvault documentation for your deployment and release.</description>
            <category>Platform Updates</category>
            <pubDate>Wed, 21 Oct 2026 19:16:46 +0200</pubDate>
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                <item>
            <title>AD Backup Agent with Credential Vault user</title>
            <link>https://community.commvault.com/share-best-practices-3/ad-backup-agent-with-credential-vault-user-12109</link>
            <description>Hello,I couldnt find an option to give the AD backup agent a user from our credential vault. It only takes a user with manual input. Is this really not an option? ThanksEddi</description>
            <category>Share Best Practices</category>
            <pubDate>Wed, 21 Oct 2026 15:07:37 +0200</pubDate>
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                <item>
            <title>Unable to assign a Plan from Command Center for VM group</title>
            <link>https://community.commvault.com/software-upgrades-and-updates-55/unable-to-assign-a-plan-from-command-center-for-vm-group-12153</link>
            <description>Hello Team,We have recently upgraded Commvault to Feature Release 11.44.25. Following the upgrade, we have observed few issues with the new version.One of the issues identified is related to VM Group Plan assigningIssue Description:When we create a new VM Group under vCenter and assign a Plan, the configuration is saved successfully. However, the assigned Plan is not reflected correctly in the CommCell. Instead, the Commvault Console automatically associates a different policy and storage pool with the VM Group.Even if we try to change the correct policy from Console, it will not get changed. Under normal circumstances, the policy and storage pool should be assigned based on the configured Region and Plan.Could you please investigate this behavior and confirm whether this is a known issue in Feature Release 11.44.25? Please also advise if there is any available hotfix or workaround to resolve the issue.We would appreciate your assistance in identifying the root cause and resolving this issue.Thank you.  </description>
            <category>Software Upgrades and Updates</category>
            <pubDate>Wed, 21 Oct 2026 13:58:29 +0200</pubDate>
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                <item>
            <title>GetStoragePoolandCopyId.xml</title>
            <link>https://community.commvault.com/share-best-practices-3/getstoragepoolandcopyid-xml-12146</link>
            <description>Where can i get the file  GetStoragePoolandCopyId.xml?I need to disable compliant lock on auxcopy.</description>
            <category>Share Best Practices</category>
            <pubDate>Wed, 21 Oct 2026 11:02:37 +0200</pubDate>
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                <item>
            <title>Best approach for migrating from HyperScale 1.5 to Traditional Architecture (StoreOnce) &amp; repurposing nodes?</title>
            <link>https://community.commvault.com/share-best-practices-3/best-approach-for-migrating-from-hyperscale-1-5-to-traditional-architecture-storeonce-repurposing-nodes-12126</link>
            <description>I am looking for some advice and best practices regarding an upcoming migration project. We are planning to transition from our current HyperScale setup to a traditional architecture, and I am specifically looking for the most cost-effective way to achieve this by reusing our existing hardware.Current Environment:	HyperScale 1.5 (3 nodes in the Main site)			HyperScale 1.5 (3 nodes in the DR site)			External CommServe running as a VM	Target Environment:	Migration from HS 1.5 to a traditional backup architecture			HPE StoreOnce acting as the backup repository	My Questions:	What is the recommended migration path or procedure to move our data and operations from the HS 1.5 clusters to the new traditional setup?			Is there a supported and optimal way to wipe/reimage the existing HyperScale nodes so they can be repurposed as standard MediaAgents for the StoreOnce repository? We want to avoid purchasing new hardware for the MAs if possible.	Any insights, technical caveats, or documentation links you could share would be highly appreciated.</description>
            <category>Share Best Practices</category>
            <pubDate>Tue, 20 Oct 2026 09:52:02 +0200</pubDate>
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                <item>
            <title>Get Ready for SHIFT! Speaker Updates and Meet the Experts, Workshop Sign Ups Open</title>
            <link>https://community.commvault.com/news-events-7/get-ready-for-shift-speaker-updates-and-meet-the-experts-workshop-sign-ups-open-12148</link>
            <description>We have a lot of news on the SHIFT front.New speakers and sessions confirmed - don&#039;t miss out!AWS, Microsoft, NVIDIA, Anthropic and Databricks – five of the biggest names in AI – will join us to unpack AI recovery.Alex Levy, Global CISO of BNSF Railway and TIME’s first-ever CISO of the Year, will also join us for a powerful conversation about leadership and resilience in the age of AI.And for some true Nashville inspiration, Grammy winner Keith Urban will take the stage to discuss how AI is reshaping the music industry and his own creative process, and you might catch a song or two while he’s at it!See the full speaker lineupSign Up for Meet the Experts and Readiverse Workshops &amp;amp; Labs(open now)A perennially popular experience at every Commvault user conference returns to SHIFT in Nashville. Meet the Experts (MTE) provides a structured opportunity to engage directly and 1:1 with senior leaders and technical subject matter experts from Commvault’s Engineering and Product Management teams through personalized, 30-minute consultation appointments. These sessions are focused on your goals, questions, and challenges. Review your architecture, roadmap, and technical questions and leave with practical insights and guidance tailored to your environment and operations. Sign up is now open to registered attendees for both MTE and the interactive workshops and labs. To request a Meet the Experts appointment or reserve a workshop spot - as well as explore the full SHIFT agenda and select keynotes, sessions, and demos - join our attendee hub and use the agenda builder to get started.For Meet the Experts, once you’ve logged in to the hub, click on “Schedule” at the top of the page, select “Appointments” and then fill out a quick form on the right side of the page. For workshops, browse “All Sessions” and select “view all filters” to select either Readiverse events or by focus area, then click the “Add” button for that session.And there is still space available in our certification courses on Thursday as well!  If you have any questions, let us know! We hope to see many of you in Nashville! We’ll have a mobile app available closer to the event as well. </description>
            <category>News &amp; Events</category>
            <pubDate>Fri, 16 Oct 2026 20:07:12 +0200</pubDate>
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                <item>
            <title>Auto Create Global Policies</title>
            <link>https://community.commvault.com/getting-started-51/auto-create-global-policies-12151</link>
            <description>  Hey All, I`m looking to see if a member of the commvault team / or community has noticed changes with their storage policies when upgrading from 11.36 to 11.40.The &quot;Global_...&quot; were created after the upgrade and I cant fully understand the reason. Has anyone seen anything similar to this before? Another behavior I noticed is around non dedup copies like snapshot copies. Within 11.36 during the Snap Copy creation, you could simple point to a media agent and create the copy, but since the 11.40 you must select a storage pool. Not quite sure the thought behind this, I can create a non dedup pool and create the copy but Im really just trying to understand the logic and why do we need so many pools.Similarly, all my current snapshot copies were Auto Associated to these Global copies from the screenshot. Is there a documentation stating the creation of these &quot;Global&quot; policies when upgrading to FR11.40?Thank you in advance.</description>
            <category>Getting Started</category>
            <pubDate>Fri, 16 Oct 2026 17:36:24 +0200</pubDate>
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                <item>
            <title>Supported S3-Compatible Object Storage Vendors</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/supported-s3-compatible-object-storage-vendors-12152</link>
            <description>Hello! Could you please answer the following question. For the cloud storage Commvault has published list of S3-Compatible Object Storage Vendors: https://documentation.commvault.com/11.40/software/supported_s3_compatible_object_storage_vendors.html How do you think are there any risks to use some S3 vendors not mentioned in the list? May be technical issues? Or we will lose support? For example, Leviia (https://www.leviia.com/en/object-storage/) states that it is “Compatible with the S3 API and major tools like Veeam, Acronis, Bacula, Commvault, Atempo, Cyberduck, QNAP, Synology, and more.  But it is not in the Commvault supported vendor list. Please share your opinion. Thank you in advance!</description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Fri, 16 Oct 2026 16:12:15 +0200</pubDate>
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                <item>
            <title>AWS EC2 Zabbix VM to VMware Restore Failure – Error 91:364 | Streaming Backup and IntelliSnap Backup Copy Configuration Assistance</title>
            <link>https://community.commvault.com/virtualization-and-containers-48/aws-ec2-zabbix-vm-to-vmware-restore-failure-error-91-364-streaming-backup-and-intellisnap-backup-copy-configuration-assistance-12147</link>
            <description>Dear Commvault Support Team,We require your assistance with the AWS EC2 Zabbix VM backup and cross-hypervisor restoration to our on-premises VMware environment.Environment Details:	Source platform: aws ec2 instance			Destination Platform: On-premises VMware			Commvault Version: 11.40			Access Node: onpreme server	Issue Description:	We successfully configured the AWS hypervisor in our on-premises Commvault environment and verified that the AWS Na region VMs were discovered and browsable.			We initiated a manual VM Admin Job (Snap Backup) for the VM, which completed successfully.			We attempted to restore the backed-up AWS EC2 instance to our on-premises VMware environment. However, the restoration failed with the following error:	Error Code: 91:364Error Message: Snap restores are not supported for conversionProcess: vsrst	We reviewed the Commvault documentation for converting Amazon EC2 instances to VMware, which states that conversion is supported from streaming backups, secondary copies, or IntelliSnap backup copies, but not directly from Snap copies.Assistance Required:	Share me the possibility wat to migrate the vm from ec2 to vmwate.	 </description>
            <category>Virtualization and Containers</category>
            <pubDate>Thu, 15 Oct 2026 15:11:41 +0200</pubDate>
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                <item>
            <title>Error difference per browser on exchange azure app errors.</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/error-difference-per-browser-on-exchange-azure-app-errors-12145</link>
            <description>This in on firefox​​​​​​This is on Chromium browser.Hello everybody,We have been noticing that there are error differences based on the browser.This happend after MR update 11.44.25do others see the same? </description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Thu, 15 Oct 2026 15:09:56 +0200</pubDate>
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                <item>
            <title>Commvault Certified Professional Exam - Partners and Employees</title>
            <link>https://community.commvault.com/readiverse-academy-60/commvault-certified-professional-exam-partners-and-employees-12142</link>
            <description>Hello Team, I have completed the Commvault Certified Professional Exam but the badge has not yet appeared in Credly. Could you please help me on this. Thanks &amp;amp; Regards,Raveendra T.</description>
            <category>Readiverse Academy</category>
            <pubDate>Thu, 15 Oct 2026 03:14:32 +0200</pubDate>
        </item>
                <item>
            <title>Threat Scan 11.44+ – Windows vs Linux Threat Scan Server requirements</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/threat-scan-11-44-windows-vs-linux-threat-scan-server-requirements-12118</link>
            <description>Hi everyone,First of all, I have to say that Threat Scan in 11.44+ feels like a completely different product compared to 11.40. The improvements are significant, and the addition of VM workloads to the Threat Scan capabilities is a really nice enhancement. While going through the 11.44 documentation, I came across the following:“For Windows VM workloads, set up a Windows Threat Scan server.”“For Linux VM workloads, set up a Linux Threat Scan server.”Commvault Threat Scan Requirements My question is regarding whether this OS-specific requirement applies only to VM workloads, or also to File System workloads.For example, if an environment contains both Windows and Linux File System workloads, can we use a Windows Threat Scan server to scan both, or would we need separate Windows and Linux Threat Scan servers?In other words, is the Windows/Linux Threat Scan server distinction specifically related to the way VM disks/filesystems are mounted and accessed during VM Threat Scan, or does the same restriction apply to regular File System Threat Scan as well?This is a relatively new area for many of us, so it would be useful to have a clear clarification on the expected architecture. Please for your feedback,Nikos</description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Thu, 15 Oct 2026 02:09:37 +0200</pubDate>
        </item>
                <item>
            <title>ExaGrid Integration - Why SMB / NFS only?</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/exagrid-integration-why-smb-nfs-only-12143</link>
            <description>Hi everyone,While testing with available integration options in the ExaGrid interface, I noticed that Commvault supports only SMB / NFS, whereas Veeam offers the ExaGrid Data Mover and Veritas NetBackup supports OST.Why does Commvault not offer a comparable native integration for ExaGrid? Does relying on SMB / NFS introduce any performance limitations or reduced functionality compared to these dedicated integrations?I would appreciate some technical clarification on whether this is an architectural choice or a limitation of the current integration.Best regards,Nikos</description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Wed, 14 Oct 2026 00:05:20 +0200</pubDate>
        </item>
                <item>
            <title>Shift 2026 | Sign Up to Join On-Site Certification Courses</title>
            <link>https://community.commvault.com/news-events-7/shift-2026-sign-up-to-join-on-site-certification-courses-12132</link>
            <description>Our Readiverse Academy team will be hosting two in-person certification courses at SHIFT in Nashville on Thursday, Nov. 12 following the general conference days. Find out more and sign up here.  Commvault Cloud Administrator CourseThe Commvault Cloud Administrator Course is designed for IT professionals responsible for deploying, configuring, and managing Commvault Cloud environments. This course provides the foundational and operational knowledge required to administer Commvault Cloud to effectively manage data protection, availability, and operational resilience across hybrid and multi-cloud environments. Participants will gain hands-on experience with core administrative tasks, including environment setup, policy configuration, workload protection, monitoring, and day-to-day operations. The course emphasizes practical skills needed to support production environments and align Commvault Cloud capabilities with organizational requirements. Cyber Resilience CourseIn today&#039;s evolving threat landscape, safeguarding your organization&#039;s critical data and applications is paramount. Commvault&#039;s Cyber Resilience Certification Course equips IT and security professionals with the knowledge and skills to build a robust defense against cyber threats. This comprehensive course will delve into the fundamental principles of cyber resilience, covering topics such as early warning systems, threat detection, and advanced recovery techniques.You&#039;llgain hands-on experience in configuring and integrating Commvault solutions, including mastering the art of cleanroom recovery to minimize downtime and data loss. Commvault is an ISC2 Authorized CPE Submitter Partner, and this course is approved for ISC2 CPE member credits.</description>
            <category>News &amp; Events</category>
            <pubDate>Tue, 13 Oct 2026 23:36:40 +0200</pubDate>
        </item>
                <item>
            <title>Issue - Lab</title>
            <link>https://community.commvault.com/readiverse-academy-60/issue-lab-12144</link>
            <description>Hey there, guys!I was on my CCE training, and soon after the deployment of the commcell at the prod-cs, i’ve been trying to reach the console, but the browser simply can not.Any tip, such as disabling FW?Looking forward to hear from you guys.</description>
            <category>Readiverse Academy</category>
            <pubDate>Tue, 13 Oct 2026 23:33:43 +0200</pubDate>
        </item>
                <item>
            <title>Zscaler and ServiceNow backup</title>
            <link>https://community.commvault.com/saas-metallic-q-a-42/zscaler-and-servicenow-backup-12123</link>
            <description>Hello team,Could you please provide some information regarding the ServiceNow and Zscaler backups? The details were visible on the portal until a few days ago, but they are no longer appearing. When can we expect backup availability for both?Thanks.</description>
            <category>SaaS (Metallic) Q&amp;A</category>
            <pubDate>Tue, 13 Oct 2026 15:49:13 +0200</pubDate>
        </item>
                <item>
            <title>Network gateway</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/network-gateway-12138</link>
            <description>Hi All, i found some informations regarding gateway but my enviroment was not available.  So we are using network gateway for customer agent based backup. Actually when we are installing an agent like sql or active directory we are putting the gateway ip adress during the installation into the commserve field. So the client is regstored to the gateway. Thats fine for now. Actually we are in the situation to add more gateway servers because the enviroment is growing up.  We are working with groups and firewall rules over the groups. No we have 2 Questions: What happend with the traffic if we add an second gateway into the group ?Is commvault managening the rounting over both automaticly ? If yes wich rules are used to put the traffic over node 1 instead of node 2 ? How is commvault acting with restores over the gateway ? as written before we registerd all clients over the first gateway. If we now implemnt a second or third one and the first one is crashed is the client communication still possible ?  Thanks for your help</description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Tue, 13 Oct 2026 15:45:20 +0200</pubDate>
        </item>
                <item>
            <title>DDB Verification for Cloud Storage</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/ddb-verification-for-cloud-storage-12140</link>
            <description>I recently configured a new Storage Pool that uses AWS Glacier Instant Retrieval as the storage target, and noticed today that it has been automatically included in the DDB Verification schedules.Documentation suggests that cloud-based storage libraries should not be automatically included in the DDB Verification schedules. Has there been a change to this behaviour? Does this happen for anyone else?</description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Tue, 13 Oct 2026 01:56:34 +0200</pubDate>
        </item>
                <item>
            <title>Default administrator Password to login to the LAB</title>
            <link>https://community.commvault.com/readiverse-academy-60/default-administrator-password-to-login-to-the-lab-12137</link>
            <description>Hi I am pursuing the Commvault Certified Engineer course (Free).Please share the password of Administrator a/c of the Lab VM.</description>
            <category>Readiverse Academy</category>
            <pubDate>Mon, 12 Oct 2026 20:33:21 +0200</pubDate>
        </item>
                <item>
            <title>Strengthening  Google Workspace  Data Resilience | October 29, 2026</title>
            <link>https://community.commvault.com/news-events-7/strengthening-google-workspace-data-resilience-october-29-2026-12133</link>
            <description>Organizations depend on Google Workspace to power everyday communication and collaboration—but accidental deletions, cyber threats, and unexpected disruptions can put critical data at risk. Is your organization prepared to recover quickly and minimize disruption?In this webinar, Ritu Singh - Senior Product Manager - and Katie Colucci - Product Marketing Manager - explore the top risks facing SaaS environments, what the shared responsibility model means for your organization, and best practices for helping keep Google Workspace data protected, recoverable, and resilient.You’ll see a live demonstration of Commvault Cloud Backup &amp;amp; Recovery for Google Workspace and discover how an enterprise-grade solution can help accelerate recovery, support compliance readiness, and minimize business disruption.Learn about:Top risks affecting Google Workspace data today	What the shared responsibility model means	Best practices for protecting Gmail, Drive, Shared Drives, Contacts, and Calendar	How to accelerate recovery while supporting compliance mandates Register for the webinar here  </description>
            <category>News &amp; Events</category>
            <pubDate>Mon, 12 Oct 2026 18:18:13 +0200</pubDate>
        </item>
                <item>
            <title>Incremental Backup for OLVM VMs with RAW Disks</title>
            <link>https://community.commvault.com/virtualization-and-containers-48/incremental-backup-for-olvm-vms-with-raw-disks-12136</link>
            <description>Does Commvault support incremental backup for VMs having RAW disk in a OLVM set up ?</description>
            <category>Virtualization and Containers</category>
            <pubDate>Mon, 12 Oct 2026 02:58:14 +0200</pubDate>
        </item>
                <item>
            <title>API for clients lists in Client Computer Group</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/api-for-clients-lists-in-client-computer-group-12135</link>
            <description>Hello Team, I am looking for an API that lists the clients within a Client Computer Group, any one has any idea ? Best Regards.</description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Sat, 10 Oct 2026 04:39:32 +0200</pubDate>
        </item>
                <item>
            <title>Commvault and MS Fabric protection</title>
            <link>https://community.commvault.com/saas-metallic-q-a-42/commvault-and-ms-fabric-protection-11706</link>
            <description>Looking to find out if CV can protect MS Fabric, as an app like it would protect EXO, SPO, OneDrive, Teams, etc or if it has to do things differently , or not at all?  </description>
            <category>SaaS (Metallic) Q&amp;A</category>
            <pubDate>Fri, 09 Oct 2026 00:26:38 +0200</pubDate>
        </item>
                <item>
            <title>Upgrade from 11.32 to 11.40/11.42 what happens to index version?</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/upgrade-from-11-32-to-11-40-11-42-what-happens-to-index-version-11817</link>
            <description>Hi all. I’m planning to upgrade from 11.32 to 11.40/11.42.Many of my agents (Oracle, MSSQL, file) and virtual machines are old installations and are still running index version 1. What will happen when I upgrade to 11.40/11.42, will they continue to use index version 1 or will they be auto “upgraded” to index version 2, or is this still a manual process so I can upgrade the index when I find fit? Cheers-Anders</description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Thu, 08 Oct 2026 10:27:30 +0200</pubDate>
        </item>
                <item>
            <title>Commvault backup in VCF9.1.1 overwhelming management vmkernel (crash vmk0)</title>
            <link>https://community.commvault.com/virtualization-and-containers-48/commvault-backup-in-vcf9-1-1-overwhelming-management-vmkernel-crash-vmk0-12130</link>
            <description>Hi. our setup Broadcom VCF9.1.1 cluster 10 hosts, one VSA per hosts. VSAN ESA. 2 VDS, one for VSAN the other for the rest including backup traffic.We are migrating from a standard VMware 8 cluster to VCF9.1.1Now we are starting to have issue in VCF9.1.1. VMK0 is crashing during backups. We a had to limit the number streams per CPU for the VSA from 10 to 3 to keep everything under control. Any tips? </description>
            <category>Virtualization and Containers</category>
            <pubDate>Thu, 08 Oct 2026 02:06:07 +0200</pubDate>
        </item>
                <item>
            <title>M365 Mailbox Retention</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/m365-mailbox-retention-12048</link>
            <description>all,I am configuring M365 mailbox backups.I have created an Office 365 Plan and set “Retain deleted items for 2555 days”I then created a Backup Plan with Primary to Disk for 365 days and synchronous AUX to Tape for 2555.Am I correct in saying that all mailbox backups from now with be Incremental and it ignores the Backup Plan retention and keeps all mail for 2555 days on Disk &amp;amp; Tape ! Also, is there a way to run a once off Full backup ? Currently on 11.36 Thanks</description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Wed, 07 Oct 2026 16:35:11 +0200</pubDate>
        </item>
                <item>
            <title>How often do you update your Commvault Maintenance Release?</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/how-often-do-you-update-your-commvault-maintenance-release-12129</link>
            <description>Hi everyone,With the current cybersecurity landscape, especially in the AI era where vulnerabilities and security threats are evolving rapidly, I’m interested to see how frequently other Commvault admins are updating their environments, particularly given the increasing number of security vulnerabilities and CVEs affecting software in general and Commvault. (https://documentation.commvault.com/securityadvisories/)So, how frequently noways do you normally perform a Maintenance Release update in your  customer-managed / self-hosted environments? In some cases, especially with complex Commvault environments involving multiple sites and components, a Maintenance Release upgrade can take several hours to complete and requires careful planning. Because of this, performing an update every month may not always be practical.It would be interesting to see what update frequency everyone is currently following. Best regards,Nikos</description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Wed, 07 Oct 2026 09:16:21 +0200</pubDate>
        </item>
                <item>
            <title>Netapp NDMP NAS filer backup exclusions</title>
            <link>https://community.commvault.com/share-best-practices-3/netapp-ndmp-nas-filer-backup-exclusions-12128</link>
            <description> Hi Commvault Team,We have configured NetApp NAS/NDMP backups in our Commvault environment.The same NetApp filer also contains Commvault Disk Library mount paths. We do not want these Commvault Disk Library volumes/directories to be included in the NDMP backup.We added the Disk Library path under:NDMP Subclient → Properties → Filters → Exclude these files/folders/patternsHowever, the Disk Library volume/path is still being included in the NDMP backup. How to avoid the disk library mount path exclusions. </description>
            <category>Share Best Practices</category>
            <pubDate>Tue, 06 Oct 2026 18:25:29 +0200</pubDate>
        </item>
                <item>
            <title>Setp up TLS connection between sql agents</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/setp-up-tls-connection-between-sql-agents-12122</link>
            <description>Hello,We are currently investigating whether Commvault SQL Server Agent supports connecting to Microsoft SQL Server using TLS with TDS 8.0 and Strict Encryption.Our environment is configured according to Microsoft&#039;s guidance for SQL Server strict encryption:SQL Server is configured with a valid trusted certificate.	TDS 8.0 is enabled.	Strict Encryption is enabled.	Connections using SQL Server Management Studio (SSMS) work successfully.	Connections using PowerShell also work successfully.Reference: Connect to SQL Server with strict encryptionWhat we would like to know is:Does Commvault SQL Server Agent support connections using TDS 8.0?	Does Commvault support Strict Encryption in the same way as SSMS and modern Microsoft SQL drivers?	Which SQL client/driver version is used by Commvault when connecting to protected SQL Server instances?	Is there any Commvault-specific configuration required to enable encrypted SQL Agent connections?	Has anyone successfully protected SQL Servers that are configured for TDS 8.0 + Strict Encryption only?We can successfully connect using Microsoft tools, but we would like to verify whether Commvault can establish the same encrypted connection before enabling this configuration in production.Any information or experience would be greatly appreciated.Thank you.</description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Tue, 06 Oct 2026 09:53:43 +0200</pubDate>
        </item>
                <item>
            <title>See Clumio CloudRecover at AWS: ReInvent 2026, Las Vegas</title>
            <link>https://community.commvault.com/news-events-7/see-clumio-cloudrecover-at-aws-reinvent-2026-las-vegas-12124</link>
            <description>All eyes are on SHIFT at the moment, but AWS Re:Invent is also right around the corner. If your plans bring you to Las Vegas Nov. 30 - Dec. 4, make sure to stop by Commvault’s booth (#1952).  Get a closer look at Clumio CloudRecover and the future of cloud-native resilience.Join the From Risk Signal to Recovery: Building Agentic Resilience with MCP breakout session with Akshay Joshi, Lawrence Chang, and Oron Noah on November 30 at 4:30pm.	Experience a hands-on AWS GameDay focused on data protection, disaster recovery, and resilience on AWS on December 1 from 9:00-12:00	Indulge in divine bites and swanky beverages at the Commvault + Caylent Happy Hour on November 30 at the Delilah in the Wynn HotelGet the details and book a meeting with our experts here.</description>
            <category>News &amp; Events</category>
            <pubDate>Tue, 06 Oct 2026 00:06:31 +0200</pubDate>
        </item>
                <item>
            <title>SHIFT 2026 Readiverse Workshops and Certifications (limited capacity)</title>
            <link>https://community.commvault.com/news-events-7/shift-2026-readiverse-workshops-and-certifications-limited-capacity-12024</link>
            <description>For those registering for SHIFT 2026 in Nashville (and those following our agenda updates and thinking about it) - we’ve added specifics on the Readiverse workshops and on-site certifications that will be available this year.Workshop seats and certification capacity are limited, so we recommend reserving your place early!Spend time with the people who build the platform you rely on every day. Work through real recovery scenarios, sharpen your response with guided exercises, and pick up practical techniques you can apply in your day-to-day work. Take part in Minutes to Recovery, Minutes to Meltdown, the Cyber Resilience Workshop, and Tabletop Workshop. Each experience helps you test your thinking, strengthen your response, and prepare for real-world recovery.Our Certification courses are designed to help you accelerate your cyber resilience and recovery and with deploying, configuring, and managing your Commvault Cloud environments effectively. Get the details and sign up here. (And make sure to register for SHIFT before Sept. 15 for early-bird pricing.)If you have questions about the workshops or on-site certifications, be sure to let us know or check in with your Customer Success team. </description>
            <category>News &amp; Events</category>
            <pubDate>Mon, 05 Oct 2026 21:49:24 +0200</pubDate>
        </item>
                <item>
            <title>Issue with restoring VM</title>
            <link>https://community.commvault.com/virtualization-and-containers-48/issue-with-restoring-vm-6372</link>
            <description>Dear can you please help me on this i am getting this on version running 11.28.68,Error Code:  91:145]]NFS1]DENEUPRINT02_DR/DENEUPRINT02_DR.vmdk]. Please ensure that the proxy is able to communicate with the virtual machine host and that there is sufficient disk space available. Details:  One or more errors occurred while processing the request. (ERROR_ERRORS_ENCOUNTERED.774), Failed to write to vmdk (W32.774) (CV.0x1)]Source: deneucvma02, Process: vsrstNote: sufficient disk space is available</description>
            <category>Virtualization and Containers</category>
            <pubDate>Mon, 05 Oct 2026 14:59:34 +0200</pubDate>
        </item>
                <item>
            <title>oracle restore</title>
            <link>https://community.commvault.com/share-best-practices-3/oracle-restore-12125</link>
            <description>Error code: [18:183]Description: Failed with Oracle DB/RMAN error  RMAN-03002: failure of recover command at 10/04/2026 13:50:26 RMAN-07551: data file 17 must be restored or preplugin recovery must be completed ] i will try restore the database in place after the delete it from the oracle server.</description>
            <category>Share Best Practices</category>
            <pubDate>Mon, 05 Oct 2026 09:25:28 +0200</pubDate>
        </item>
                <item>
            <title>Support for LTO-10</title>
            <link>https://community.commvault.com/storage-and-deduplication-49/support-for-lto-10-12120</link>
            <description>Dear Community,  when is it planned to introduce support for LTO-10 Tapes? Best regards, Aleksandra </description>
            <category>Storage and Deduplication</category>
            <pubDate>Fri, 02 Oct 2026 10:27:26 +0200</pubDate>
        </item>
                <item>
            <title>Can&#039;t reboot Commvault server</title>
            <link>https://community.commvault.com/storage-and-deduplication-49/can-t-reboot-commvault-server-12121</link>
            <description>I find all jobs in waiting state e the volume offline.I restart Media agent and the volume comeback online, but the jobs stay in waiting mode , then I try to restart the comvault server (LIUX - Roky), but the server don’t start anymore and in boot screen appear the fail error : Failed to start D-Bus Dbus system message BUS.</description>
            <category>Storage and Deduplication</category>
            <pubDate>Fri, 02 Oct 2026 04:03:18 +0200</pubDate>
        </item>
                <item>
            <title>Compliance Search and Outlook Issues</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/compliance-search-and-outlook-issues-12110</link>
            <description>Our Web Server has the Microsoft 365 apps version of Outlook installed to facilitate email previews and PST exports.Recently, there were issues with exporting to PST, exports would work sometimes but not consistently. What appears to have fixed this issue is disabling auto-updates and then downgrading to 20228.20190 by running:cd %ProgramFiles%\Common Files\Microsoft Shared\ClickToRun\            OfficeC2RClient.exe /update user updatetoversion=16.0.20228.20190 Now I’m running into an issue previewing emails in Compliance Search, which is also sporadic. The Error says &#039;Preview not available&#039;. I did a test and when just using the default wildcard search, I selected an email, and saw the preview. I then performed a search, selected the SAME email, and it said &#039;Preview Not Available. Is this also Outlook related? What version of Outlook are people running?</description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Thu, 01 Oct 2026 22:40:52 +0200</pubDate>
        </item>
                <item>
            <title>Extend the retention of jobs</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/extend-the-retention-of-jobs-12119</link>
            <description>I want to extend the retention of jobs that ran on a specific date (September 25) for a specific client. If I select the jobs and click Retain, will I be able to perform a complete restore? Will the dependent jobs also be retained?What is the best way to do this?</description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Thu, 01 Oct 2026 02:22:30 +0200</pubDate>
        </item>
                <item>
            <title>CommServe – Recommended RAM sizing when memory usage is consistently ~90%</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/commserve-recommended-ram-sizing-when-memory-usage-is-consistently-90-12065</link>
            <description>Hi everyone,Our CommServe is a VMware VM with 32 GB RAM, but lately memory utilization is consistently around 90% as the environment grows. We have multiple VMware, Azure, AWS, OCI, LiveSync and Microsoft 365 environments, although the total number of VMs is not particularly high.SQL Server Maximum Server Memory is already configured at ~16 GB, so SQL is not consuming all available memory.  Would it be necessary to increase the CommServe all the way to 64 GB RAM, or would a lower intermediate value be sufficient to provide additional headroom?Since it is a VMware VM, we can increase RAM independently without necessarily increasing vCPU. CPU utilization is currently not a concern.What would you consider the best approach in this situation?Best regards,Nikos</description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Wed, 30 Sep 2026 08:34:38 +0200</pubDate>
        </item>
                <item>
            <title>Backup Job History and Reports Limited to One Backup Cycle</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/backup-job-history-and-reports-limited-to-one-backup-cycle-12108</link>
            <description>We are using a self-hosted Commvault environment. Backup history reports show only about one backup cycle (roughly 14 days), even after testing 90- and 365-day retention periods. Older job history is unavailable, which prevents us from producing complete monthly backup reports.We understand that the older “Days to keep the successful backup job histories” setting is no longer available in current versions. We have opened a case with Commvault Support, but have not yet found a clear explanation or supported workaround.Has anyone else experienced this in a recent Commvault release? What is the supported way to retain successful backup job history for reporting after the older control was removed? Please include your Commvault version and any confirmed resolution.</description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Wed, 30 Sep 2026 03:30:43 +0200</pubDate>
        </item>
                <item>
            <title>Fresh install for version 11.44 on win</title>
            <link>https://community.commvault.com/getting-started-51/fresh-install-for-version-11-44-on-win-12117</link>
            <description>How fresh install for version 11.44 on win and requirement for success process </description>
            <category>Getting Started</category>
            <pubDate>Wed, 30 Sep 2026 00:46:27 +0200</pubDate>
        </item>
                <item>
            <title>unable to do a backup with nutanix AHV</title>
            <link>https://community.commvault.com/virtualization-and-containers-48/unable-to-do-a-backup-with-nutanix-ahv-12052</link>
            <description>Hi everyone,We are currently facing a Commvault backup issue on Nutanix AHV.The initial problem was related to HotAdd / SCSI device detection on the Commvault Access Node. To fix that first issue, we had to add the following additional setting on the Access Node:VirtualServer\bEnableSCSIWLunDeviceCleaner = TrueAfter enabling EnableSCSIWLunDeviceCleaner, the initial HotAdd issue was resolved.The logs now confirm that the disk is correctly attached and opened:Disk [SCSI.0] is attached at [/dev/sdb]Opened [/dev/sdb] successfullyHowever, we are now facing a different issue when Commvault calls the Nutanix Data Protection APIs.The compute-changed-regions call returns:HTTP 401Invalid cookies present in the requestCommvault then reports:JWT Token has likely expired. Trying Discover cluster againDuring the new cluster discovery attempt, Nutanix returns:HTTP 429Failed to perform the operation as rate limit set by the API has been exceededPLAT-10003 - RATE_LIMIT_EXCEEDEDThen compute-changed-regions fails again with:401 - Invalid cookies present in the requestand eventually:ComputeAllocatedRegionsForDisk failedFailed to get disk file extentsSince the disk is now correctly attached and opened, the issue seems to be related to JWT/session handling and API rate limiting on the Nutanix Data Protection APIs.We also noticed that different API versions are being used:discover-cluster        -&amp;gt; v4.1compute-changed-regions -&amp;gt; v4.0Has anyone seen this behavior with Commvault and Nutanix AHV, especially the following errors?401 - Invalid cookies present in the requestPLAT-10003 - RATE_LIMIT_EXCEEDEDJWT Token has likely expiredAny information about a known issue, Nutanix KB, workaround, or fix would be appreciated.</description>
            <category>Virtualization and Containers</category>
            <pubDate>Tue, 29 Sep 2026 22:43:37 +0200</pubDate>
        </item>
                <item>
            <title>Index Cache and DDB - AGP</title>
            <link>https://community.commvault.com/storage-and-deduplication-49/index-cache-and-ddb-agp-12115</link>
            <description>Hi,Currently running HyperScale 1.5 which is EoL end of the year. With the current elevated price of hardware am looking into using AGP instead. At the moment the DDB and Index is stored on the HyperScale nodes. What options are there for hosting the DDB/Index when the HyperScale nodes are decommissioned?thanks in advance for any response/advice. </description>
            <category>Storage and Deduplication</category>
            <pubDate>Tue, 29 Sep 2026 15:23:20 +0200</pubDate>
        </item>
                <item>
            <title>Job results directory changes on its own</title>
            <link>https://community.commvault.com/share-best-practices-3/job-results-directory-changes-on-its-own-12116</link>
            <description>Hello,one of our clients changes its job results directory by its own in a timespan of 2-3 weeks. We changed it manually to a different path but it always gets back to the software installation path. The client is a windows cluster client, not sure if this has something to do with it. I am also not sure if the new path is a UNC path because I dont have access to the client.  Thanks in advance</description>
            <category>Share Best Practices</category>
            <pubDate>Tue, 29 Sep 2026 14:52:00 +0200</pubDate>
        </item>
                <item>
            <title>Back up Error</title>
            <link>https://community.commvault.com/storage-and-deduplication-49/back-up-error-12113</link>
            <description>Dear Support Team,Kindly be informed that we are currently experiencing a backup error. Some of the servers are not completing the backup process successfully.Could you please investigate this issue and provide your support and advice on how to resolve it?Your prompt assistance would be highly appreciated.Thank you for your support.  </description>
            <category>Storage and Deduplication</category>
            <pubDate>Tue, 29 Sep 2026 12:44:17 +0200</pubDate>
        </item>
                <item>
            <title>Visibility of deleted VM in Command Center</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/visibility-of-deleted-vm-in-command-center-12114</link>
            <description>Hi,How to find backup of deleted VM (in VMware) in Command Center? I cannot find it under search or Protection section. The only way is to find the job when this VM was still there but it’s not always that easy.Is there any setting that make decomissioned VMs searchable? As always it was a lot easier to find it in classic Commcell Console - I just find it under vcenter group. Commvault 11.40.</description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Tue, 29 Sep 2026 09:44:38 +0200</pubDate>
        </item>
                <item>
            <title>Nutanix Prism Element VM Backup Failure – Error Code 91:448</title>
            <link>https://community.commvault.com/virtualization-and-containers-48/nutanix-prism-element-vm-backup-failure-error-code-91-448-12102</link>
            <description>Dear Team,We have configured the Nutanix Prism Element in the Metallic Commvault environment for VM backups.The configuration details are as follows:Nutanix Prism Element: Configured successfully in Commvault	Nutanix User: Configured with User Admin, Cluster Admin, and Backup Admin roles	Access Node: Configured within the Nutanix cluster for backup operations	Connectivity: Validated successfully from the Access Node to the Nutanix Prism Element	Ports Tested: TCP 9440, 2704, and 111 are reachable and working successfullyHowever, the VM backup is failing after approximately 20% progress with the following error:Error Code: [91:448]Error: Error opening the disks for virtual machine [abc]From the logs, we also observed the following errors: HTTP 401 - Authentication requiredHTTP 500 - Internal Server ErrorFailed to attach disk ... to proxyError opening the virtual machine disksWe have already validated the basic connectivity and the required ports from the Access Node to the Nutanix Prism Element IP.Kindly investigate the issue and help us identify the root cause of the disk attachment/opening failure during the backup operation. Please also confirm if any additional permissions, configuration, Access Node settings, or Nutanix-side prerequisites are required for the backup.Relevant logs are attached for your reference.Kindly review and provide the recommended troubleshooting steps/resolution.</description>
            <category>Virtualization and Containers</category>
            <pubDate>Tue, 29 Sep 2026 06:20:34 +0200</pubDate>
        </item>
                <item>
            <title>Scheduled Delete/Erase of All Backup Data on Inserted Tape</title>
            <link>https://community.commvault.com/storage-and-deduplication-49/scheduled-delete-erase-of-all-backup-data-on-inserted-tape-12112</link>
            <description>Hi everyone,I have the following environment:	Commvault: v11.40.42			Tape drive: HPE Ultrium LTO-6 standalone tape drive	I have a specific requirement and would like to know if Commvault supports this.I do not want to manage tape retention, tape order, or manually track which tape contains which backup.Instead, I want to configure a scheduled time (for example, every Sunday at 12:00 AM) so that when a tape is inserted into the standalone tape drive, Commvault will automatically delete/expire/erase all backup data on that tape at the scheduled time.For example:	Tape is inserted into the standalone drive.			The tape contains backup data from previous backup jobs.			At the configured scheduled time, Commvault automatically removes/expires all backup data on that tape.			I can then reuse the tape for new backups.	Is this possible with Commvault v11.40.42?If it is possible, what would be the recommended configuration or workflow for a standalone tape drive?I&#039;m specifically looking for a solution based on a scheduled time, rather than managing individual tape retention or tape rotation manually.Thanks in advance for any advice.</description>
            <category>Storage and Deduplication</category>
            <pubDate>Tue, 29 Sep 2026 01:32:15 +0200</pubDate>
        </item>
                <item>
            <title>K8s agent: native CSI IntelliSnap with VAST</title>
            <link>https://community.commvault.com/virtualization-and-containers-48/k8s-agent-native-csi-intellisnap-with-vast-12111</link>
            <description>Environment: Commvault 11.44 CU16, Kubernetes (Virtual Server) agent. Storage is a CSI driver with a working default VolumeSnapshotClass (snapshot-controller running). What works:Regular streaming backup of a K8s application group succeeds. It creates a native CSI VolumeSnapshot, streams the data to the MediaAgent, then deletes the transient snapshot.What I&#039;m trying to do:Retain the CSI VolumeSnapshot as the backup copy so that RESTORE provisions the PVC directly from the snapshot (volume clone), instead of streaming files into a new empty PVC.Reason: The streaming restore re-applies metadata to the restored PVC and leaves the volume mount-root as root:root 0000, which breaks non-root workloads (e.g. a Postgres/CNPG pod running as a non-root uid crash-loops). Restoring from the snapshot would preserve the original permissions.What I&#039;ve tried and where it fails:- Enabled IntelliSnap on the K8s subclient. The ONLY snapshot engine offered is &quot;Virtual Server Agent Snap&quot;.- Snap backup fails with: &quot;Prepare Volume Snaps failed: :Failed to prepare Devices]&quot;.  Access-node log shows:CK8sInfo::SnapBackup -&amp;gt; GenerateMetadataXML Failed. Failed to create hardware snapshot.- When adding a Snapshot copy to the plan, the only selectable Storage is a disk pool. no CSI/array snapshot source is offered.Per the CSI K8s backup thread (https://community.commvault.com/virtualization-and-containers-48/commvault-csi-volume-snapshot-based-backups-for-kubernetes-rhocp-question-9655), the K8s CSI backup uses a temp pod that mounts the snapshot and streams data to the Access Node  and the snapshot appears to be transient. And per the IntelliSnap thread (https://community.commvault.com/self-hosted-q-a-2/intellisnap-backup-10080), classic IntelliSnap retains the array snapshot for a later backup copy.Questions:1. Does the 11.44 Kubernetes agent support native CSI IntelliSnap. i.e. retaining the CSI VolumeSnapshot and performing a restore-from-snapshot (provision PVC from VolumeSnapshot) — as opposed to only the stream-and-delete path?2. If yes, how is it configured for a K8s app group? The subclient only exposes &quot;Virtual Server Agent Snap&quot;, which fails &quot;Failed to prepare Devices&quot;.3. How do I check whether a given CSI driver is supported/validated for K8s CSI IntelliSnap, and what&#039;s the process to request validation of one that isn&#039;t listed?4. If snapshot retention isn&#039;t available, is there a supported way to make the streaming restore preserve the captured PVC mount-root ownership/mode (it currently returns root:root 0000) so non-root apps restore cleanly? Goal: a snapshot-based restore that preserves PVC permissions, and confirmation of the supported path for K8s CSI IntelliSnap.</description>
            <category>Virtualization and Containers</category>
            <pubDate>Mon, 28 Sep 2026 23:50:04 +0200</pubDate>
        </item>
                <item>
            <title>DB2 Random Backup Failures</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/db2-random-backup-failures-12088</link>
            <description>Hi All,I am observing random backup failures of different DB2 databases.All backups are started from DB2 via Command Line (Native Application Interface)The error is below:Error Code: [82:226]Description: Failed to send data to &amp;lt;MediaAgent&amp;gt;: Unable to set incremental storage policy. Jobs are running for storage policy.Source: &amp;lt;ClientName&amp;gt;, Process: DB2SBT There is no Incremental Storage policy configured to the Primary SP. The DB2 instance is configured to use the same SP for Data Backup , CLI Backup, Log Backup. Is this a case of contention when log backups are included in the db2 backup command issues by the DBA?Would a separate storage policy (backup plan) resolve the behaviour? Thanks.Ignes </description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Fri, 25 Sep 2026 14:44:54 +0200</pubDate>
        </item>
                <item>
            <title>WORM data aging: Unfinished cycle in sealed DDB</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/worm-data-aging-unfinished-cycle-in-sealed-ddb-12103</link>
            <description>We have a primary copy which uses a deduplicated WORM enabled cloud storage pool as a target.Therefore we have frequent sealing of the DDB so the data can be aged and block references are cleaned up.I just recently discovered a client which for some reason had not started a synthetic full backup for two months despite being assigned to a plan where a synthetic full is configured.Because of that a whole DDB generation is now blocked from aging because of the cycle dependency.Is there an option to fix these kind of situations afterwards?I was thinking about a synthetic full backup which only uses incrementals up to a user defined time so the cycle stays short.As we are currently still on 11.40: I also read that there are improvements in data aging on WORM enabled pools which would enable pruning on job level rather than a whole DDB.Would this change already prevent my current situation in advance?From my understanding the DDB would still stay but only the blocks referenced by this one client would be retained on disk.</description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Fri, 25 Sep 2026 10:51:28 +0200</pubDate>
        </item>
                <item>
            <title>Create Storage Pool Failed[Reason:There is an issue with HyperScale X storage configuration.</title>
            <link>https://community.commvault.com/hyperscale-x-q-a-54/create-storage-pool-failed-reason-there-is-an-issue-with-hyperscale-x-storage-configuration-12104</link>
            <description>Our customer is using Metalic. If we open the metalic interface and go to Hyperscale storage we are seeing an error: Is cannot be deleted. See failere below, according Arly there is an script to delete this error message.  Step 1: In an elevated Command Prompt on the CommServe, run: Qscript.exe f ScriptSetStoragePoolStatus.sqle -i 3 after placing the script in the Base directory.Source: Provided action item for HyperScale X storage pool status issue. Where can i find this script?                                                                        </description>
            <category>HyperScale X Q&amp;A</category>
            <pubDate>Fri, 25 Sep 2026 07:13:21 +0200</pubDate>
        </item>
                <item>
            <title>Restore without Deduplication Database (DDB)?</title>
            <link>https://community.commvault.com/storage-and-deduplication-49/restore-without-deduplication-database-ddb-12101</link>
            <description>My understanding is that the deduplication database is not used in a restore scenario.  Many years ago, I ran a restore without a DDB or IndexCache.  It had to rebuild the IndexCache as it went, and was terribly slow, but it worked.  I found some posts on here saying the same.Is there any official Commvault documentation that states this explicitly?Thank you!</description>
            <category>Storage and Deduplication</category>
            <pubDate>Thu, 24 Sep 2026 02:53:40 +0200</pubDate>
        </item>
                <item>
            <title>In-place Windows Server 2016 to 2025 upgrade on a physical Commvault All-in-One server running 11.40.67</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/in-place-windows-server-2016-to-2025-upgrade-on-a-physical-commvault-all-in-one-server-running-11-40-67-12071</link>
            <description>Hello,We are planning an operating system upgrade for a physical Commvault All-in-One server and would like to hear from anyone who has completed a similar upgrade.Current configuration:Physical Cisco UCS C240 M5 server	Windows Server 2016 Standard	Commvault 11.40.67	Non-clustered CommServe	The same server hosts the CommServe, MediaAgent, Web Server/Command Center and Workflow Engine components	Local DDBs and disk-library mount paths are also hosted on this server	The customer does not want to split the CommServe and MediaAgent roles or migrate them to new hardwareThe planned target is an in-place upgrade directly from Windows Server 2016 to Windows Server 2025.Microsoft supports the direct upgrade path for a non-clustered server, and Commvault 11.40 supports Windows Server 2025. However, the exact procedure for an All-in-One server is not fully clear, especially because the same machine hosts both the CommServe and MediaAgent roles.I would appreciate feedback on the following:Has anyone successfully completed a direct Windows Server 2016 to Windows Server 2025 in-place upgrade on a physical Commvault All-in-One server?	Is the direct 2016 to 2025 upgrade recommended for this configuration, or would a staged upgrade through Windows Server 2022 be safer?	What is the recommended shutdown order when the CommServe and MediaAgent are installed on the same server?	Should we disable CommCell activities, MediaAgent operations, libraries and data paths before stopping the Commvault services?	Should the Commvault Windows File System package remain installed during the OS upgrade? The documentation mentions seamless OS upgrades for CommServe and MediaAgent components, but the generic Windows File System guidance appears to suggest uninstalling and reinstalling agent software.	Are there any known issues involving SQL Server 2022, IIS, Tomcat, MongoDB, DDB/SIDB processes, local disk-library mount paths, Cisco VIC drivers or RAID controller drivers after the OS upgrade?	For rollback, should we rely on a CommServe DR recovery and server rebuild, or is the Windows in-place upgrade rollback considered a valid recovery option?Before the upgrade, we plan to:Create and validate a new CommServe DR backup stored outside this server	Perform and validate DDB backups	Confirm that all DDBs and disk-library mount paths are healthy	Stop or complete all active jobs	Disable data protection and recovery activities	Disable the MediaAgent and its libraries	Confirm that SIDB.exe and SIDB2.exe are no longer running	Document the network configuration, drive letters, mount paths, service accounts and hardware driver versions	Verify Cisco UCS firmware and Windows Server 2025 driver compatibilityAre there any additional prerequisites or All-in-One-specific steps that should be included?Thank you.</description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Wed, 23 Sep 2026 11:31:20 +0200</pubDate>
        </item>
                <item>
            <title>Rebuild Indexing for MS Ofdfice 365</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/rebuild-indexing-for-ms-ofdfice-365-12100</link>
            <description>Good Day,We have two Microsoft Office 365 Index Servers configured in a load-balanced setup.The index disk on Index Server A became full, so I ran the Load Balance Index Server workflow. After the workflow completed, the index data was moved/copied from Index Server A to Index Server B.Since then, we have been experiencing issues accessing the Index Server and index-related operations are no longer functioning correctly.Could you please clarify:Why are the Microsoft Office 365 backup indexes not automatically distributed across both Index Servers when load balancing is configured?	What is the recommended method to rebuild or recover the indexes after running the Load Balance Index Server workflow?	How can we restore normal Index Server operation in this scenario?We are running on SP 11.40.67 Error:  Exchange index stats failed for subclient n4107] with message gException of type &#039;Commvault.InfoRetrieval.SearchServerException&#039; was thrown.] Unknown error, Webserver failed to process Idx retention rules. Error msg:mE] (ErrNo.1001)</description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Tue, 22 Sep 2026 13:31:58 +0200</pubDate>
        </item>
                <item>
            <title>AuxCopy to tape performance</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/auxcopy-to-tape-performance-11969</link>
            <description>I am currently questioning our AuxCopy to tape performance and want to get some input on how to identify the bottleneck.We have multiple plans which all have two copies to tape. One is synchronous and one is selective.Each of the two is consolidated onto another Global Secondary Copy Policy.The storage target are six LTO9 drives with a mixed LTO8 and LTO9 media inventory.The source for the copy is a NetApp StorageGRID S3 backed storage pool with deduplication connected on a 100G fiber network.We have two Media Agents which are both connected to all LTO drives and the NetApp (same VLAN).Looking at the reported speed of the drives in Commvault I get around 130MB/s all of the time.I could confirm this looking at SFP speeds on the FC switch which also stay around this value with rare peaks to around 200MB/s.What I tested already to look for the bottleneck:- only run one AuxCopy Job- run AuxCopy when no other jobs where running- validate drive &amp;gt; 300MB/s throughput with LTO8 media- different multiplexing settings: none, 5, 10, 20- no Hardware compressionTotal throughput with all drives is &amp;gt; 1GB/s but an individual drive always stays in the mentioned speed range.All the testing in my opinion points to a bottleneck in the AuxCopy process itself.Furthermore I wanted to look into the Performance Analysis Tool but unfortunately every job where I looked at the PerfAnalysis.log it was empty.Is it really just a limitation of the software or could there be more to it?I know this is a complex topic but maybe there are some settings I am missing out on here.</description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Mon, 21 Sep 2026 08:47:59 +0200</pubDate>
        </item>
                <item>
            <title>Media Reuse Count</title>
            <link>https://community.commvault.com/storage-and-deduplication-49/media-reuse-count-12095</link>
            <description>Hello Team,We are currently using HP LTO7 and LTO8 media with our Commvault environment.Could you please advise if there is any recommended limit on the number of times these tapes should be reused? Also, are there any Commvault or HP best practices regarding tape media reuse, such as a recommended maximum number of write/overwrite cycles or media retirement criteria?We would appreciate your guidance on the recommended approach to ensure media reliability and avoid any potential data integrity issues.Thank you for your support.</description>
            <category>Storage and Deduplication</category>
            <pubDate>Mon, 21 Sep 2026 02:40:24 +0200</pubDate>
        </item>
                <item>
            <title>Disk caching for frequent database log backups question</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/disk-caching-for-frequent-database-log-backups-question-12099</link>
            <description>According to the documentation for the disk caching for log backups feature, the CommServe computer does not need to run frequent backup jobs throughout the day. Instead, log files are backed up at the desired frequency using native backup utilities, cached to a mount point on the MediaAgent, and made available for database restores. The Scheduler then runs at the interval defined by the &quot;Use disk cache for log backups and commit every&quot; setting to commit the cached data.I understand that the cache resides on the backup storage associated with the primary copy of the backup plan and that Commvault handles this automatically when caching is enabled.However, the documentation does not specify the directory path where these logs are saved. Could you please clarify where exactly the logs are stored on the MediaAgent during the dump phase? </description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Mon, 21 Sep 2026 02:25:46 +0200</pubDate>
        </item>
                <item>
            <title>Commvault Certified Professional Exam</title>
            <link>https://community.commvault.com/readiverse-academy-60/commvault-certified-professional-exam-12096</link>
            <description>I passed the Commvault Cloud Professional Certification today and the badge is not showing up on Credly.</description>
            <category>Readiverse Academy</category>
            <pubDate>Fri, 18 Sep 2026 18:36:05 +0200</pubDate>
        </item>
                <item>
            <title>Hyperscale X on ESXi for Lab</title>
            <link>https://community.commvault.com/hyperscale-x-q-a-54/hyperscale-x-on-esxi-for-lab-11461</link>
            <description>Dear All,  I am trying to build a HyperScale X Lab in our office. I am using sp40_13_hsx_prod_dvd_09152025_061956.iso it is failing on Creating Building Storage Configuration. Please assist.   </description>
            <category>HyperScale X Q&amp;A</category>
            <pubDate>Fri, 18 Sep 2026 05:09:31 +0200</pubDate>
        </item>
                <item>
            <title>Create new DDB every 30days</title>
            <link>https://community.commvault.com/storage-and-deduplication-49/create-new-ddb-every-30days-12093</link>
            <description>Hello guys,we have installed a new Commvault environment for a customer a few months ago. The customer now says he wants encryption enabled for all backups. I found the option “Create new DDB every 30 days” in the deduplication engine settings and was wondering if that can solve our problem.In my understanding, this option will write every backup after 30days as new blocks which also should make them encrypted. So my question is:can I just enable encryption on the DDB engines and check the “Create new DDB every 30days” box and keep everything else running? Will this solve our encryption problem? Thanks in advance</description>
            <category>Storage and Deduplication</category>
            <pubDate>Thu, 17 Sep 2026 22:37:22 +0200</pubDate>
        </item>
                <item>
            <title>Commvault HyperScale X - Lenovo ThinkSystem HS350X V3</title>
            <link>https://community.commvault.com/hyperscale-x-q-a-54/commvault-hyperscale-x-lenovo-thinksystem-hs350x-v3-12091</link>
            <description>Hi everyone,We are deploying a HyperScale X cluster using three Lenovo ThinkSystem HS350X V3 nodes.I’ve run into a technical infrastructure question and would like to know if anyone here has configured this specific model. The HSX documentation requires the operating system to be installed on a mirrored volume (RAID 1). Our servers are equipped with two M.2 NVMe SSDs for the OS.This Lenovo model&#039;s motherboard uses Intel VROC to manage NVMe RAID, but I’ve seen notes indicating that VROC is not supported by HyperScale X.For those who have deployed HyperScale X on similar hardware (without a dedicated hardware RAID controller for the M.2 drives):How did you handle OS mirroring?Did you enable VROC anyway, and did the ISO install without issues?Or did you leave the M.2 drives in Passthrough/JBOD mode and let the Commvault installer handle software mirroring (mdadm) during the boot drive formatting process?Any tips or shared experiences regarding the preparation of this Ready Node would be greatly appreciated!Thanks in advance!</description>
            <category>HyperScale X Q&amp;A</category>
            <pubDate>Thu, 17 Sep 2026 19:07:43 +0200</pubDate>
        </item>
                <item>
            <title>Migrate data from Cloud Library S3 to other Cloud Library S3</title>
            <link>https://community.commvault.com/storage-and-deduplication-49/migrate-data-from-cloud-library-s3-to-other-cloud-library-s3-12083</link>
            <description>We want to migrate jobs from one S3 cloud library to another S3 library without DDB, avoiding the use of auxiliary copies or data path moves. We aim to use an internal bucket-to-bucket copying mechanism to avoid standard data egress and ingress—thereby reducing egress costs, even though the transfer itself will still incur a charge. Once the data has been copied, we will import the metadata to ensure the backup chain remains consistent for future restores.</description>
            <category>Storage and Deduplication</category>
            <pubDate>Thu, 17 Sep 2026 17:32:07 +0200</pubDate>
        </item>
                <item>
            <title>Teams User Chat Backup | Is the “Paid Export APIs” option still required in 2026?</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/teams-user-chat-backup-is-the-paid-export-apis-option-still-required-in-2026-12090</link>
            <description>Hi Commvault community, We are currently configuring Microsoft Teams user chat backups through Commvault and would like to clarify the current requirements regarding the Microsoft Teams Export APIs.According to Microsoft documentation, starting August 25, 2025, Teams APIs are no longer metered and no billing configuration is required:https://learn.microsoft.com/en-us/graph/teams-licensesThe Microsoft documentation also states that the Teams Export APIs are no longer subject to metered billing.However, in Commvault Command Center we still have the option “Enable this app to use paid Export APIs”, and the current Commvault AI guidance still instructs us to enable this option for Teams user chat backups.Could someone please confirm the current Commvault behavior/requirement?Specifically:Is enabling “Enable this app to use paid Export APIs” still required for Teams user chat backups?	Does enabling this option currently result in any Microsoft/Azure API charges?	Is the option still required for specific Commvault versions, or has it become obsolete following Microsoft&#039;s change?	If it is no longer required, should the option simply remain disabled?We need to using Commvault for Microsoft 365 Teams backup and want to make sure we are not enabling a setting that could result in unexpected Azure/Microsoft charges.Thanks in advance,Nikos</description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Thu, 17 Sep 2026 16:32:14 +0200</pubDate>
        </item>
                <item>
            <title>Backup servers 11.28 or 11.32 in 11.40 platform release</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/backup-servers-11-28-or-11-32-in-11-40-platform-release-12092</link>
            <description>Hello Community !  I have environment 11.40.72 that I want to upgrade to 11.44(because of EWS deprecation) ,can I backup servers 2019 or 2012R2 or 2016 or 2008R2 that have agent of 11.32 or 11.28 , in 11.44 version? Thanks.</description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Thu, 17 Sep 2026 15:12:12 +0200</pubDate>
        </item>
                <item>
            <title>Tech Talk: Guide to Upgrading a CommCell | On-Demand</title>
            <link>https://community.commvault.com/readiverse-academy-60/tech-talk-guide-to-upgrading-a-commcell-on-demand-12086</link>
            <description>Join Commvault&#039;s veteran support engineer Brian Bruno on our next Readiverse Academy Tech Talk for a practical walkthrough on how to plan and execute CommCell upgrades with less disruption. We’ll cover how to evaluate release tracks, prepare before the upgrade window, use Command Center and Server Groups for controlled rollout, and validate your environment after the change.You’ll learn more about How to understand current Commvault release tracks and choose the right upgrade path for your environment.	Why Maintenance Releases should be treated as a recurring security and operational practice, not optional housekeeping.	How to plan a CommCell upgrade as controlled change across inventory, target release, staging, execution, and validation.	What to check before the upgrade window, including system requirements, software cache, job state, DR posture, stakeholders, and validation criteria.	How to use Command Center and Server Groups to deploy updates in controlled waves and verify completion before expanding rollout.Register here and if you can’t join us live, you’ll get the replay after. </description>
            <category>Readiverse Academy</category>
            <pubDate>Thu, 17 Sep 2026 14:21:12 +0200</pubDate>
        </item>
                <item>
            <title>VSA Backup not find vm</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/vsa-backup-not-find-vm-9508</link>
            <description>Hi All, i have an problem with my nutanix ahv vsa backup.  I git the message: Failed    Virtual machine axyz] was not found. Please verify that the virtual machine still exists and that the host is in the connected state. If the virtual machine does not exist remove it from the subclient. If the virtual machine does exist reselect the virtual machine and re-add it to the subclient content.     When i do an browse i found ths maschines. Also under prism central the vms are up and running.  I created an test subclient with this vms but doesnt help.  Do you have an idear ? </description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Thu, 17 Sep 2026 05:32:39 +0200</pubDate>
        </item>
                <item>
            <title>An issue occurs when generating reports in XML format after upgrading to version 11.40.67</title>
            <link>https://community.commvault.com/software-upgrades-and-updates-55/an-issue-occurs-when-generating-reports-in-xml-format-after-upgrading-to-version-11-40-67-12087</link>
            <description>I was using version 11.28, and last week I upgraded to version 11.40.67.Backups after the upgrade work without any problem, but when the &#039;Commcell Console&#039; outputs a backup report in XML format, the Client Group is not displayed correctly.   How can we resolve this issue</description>
            <category>Software Upgrades and Updates</category>
            <pubDate>Thu, 17 Sep 2026 04:30:25 +0200</pubDate>
        </item>
                <item>
            <title>since upgrade from 11.36.119 to 11.40.72 the webconsole does not seem to be working,</title>
            <link>https://community.commvault.com/software-upgrades-and-updates-55/since-upgrade-from-11-36-119-to-11-40-72-the-webconsole-does-not-seem-to-be-working-12089</link>
            <description>the message on the screen just says please wait while our servers start up this may take a few minsits been like this for a while, i have restarted the mango servers and the webservice and have reboot the systems and looked into the registry for HKLM\SOFTWARE\CommVault Systems\Galaxy\Instance001\WebConsole\baseURL).i have also run http://localhost:81/SearchSvc/CVWebService.svc which comes back with a failed webpage load so i am assuming it might be something to do with the .NET framework, the only issues is that is in on a air gapped network with no access to the internet, so i would have to download the correct .NET framework for this version i would include screen shots but for this i have do a lot of paperwork to info off the system. and redact a lot of stuff.any suggestions s would be very welcome :) </description>
            <category>Software Upgrades and Updates</category>
            <pubDate>Thu, 17 Sep 2026 04:16:28 +0200</pubDate>
        </item>
                <item>
            <title>🚀 (Superseded) Advisory and Resources: Exchange Online Transition from Exchange Web Services (EWS) to Graph</title>
            <link>https://community.commvault.com/platform-updates-47/superseded-advisory-and-resources-exchange-online-transition-from-exchange-web-services-ews-to-graph-11349</link>
            <description>This longstanding advisory is being replaced by a new FAQ thread as of September, 2026 to provide clean guidance based on the latest transition support information from Microsoft and the Commvault Product team. Please consult the new thread for the most current KB articles and recommendations and add your questions there for our team to review. - Commvault Support &amp;amp; Community team  Watch this brief overview summarizing key phases, dates, and configuration steps to take in your environments. Consult the (new) step-by-step documentation for recommended steps to take to review your environments, ensure continuity of Exchange Online backups through this phased EOS transition and migration, and validate Microsoft Graph readiness. Microsoft has announced the retirement of Exchange Web Services (EWS) in Exchange Online, with phased EWS disablement scheduled to begin on October 1, 2026.For our customers and partners backing up Microsoft 365 and Exchange Online in your environments, please review closely the documentation and following KB articles for current and detailed steps to take to maintain continuity in your Exchange Online backups. These also provide more background on Commvault’s plans for Microsoft Graph support. Transitioning to the Microsoft Graph API for M365 - Exchange Online This article contains information about the recommended path, Commvault&#039;s Microsoft Graph support, requirements, and preparation steps.	Maintaining Exchange Web Services (EWS) access for Exchange Online before planned End of Life. This article describes steps to take to maintain temporary EWS access for your Commvault backups during Microsoft&#039;s EWS phased retirement period and before its scheduled full retirement in the spring of 2027.We suggest clicking “subscribe for updates” and we will also continue to provide a heads up here in the Community and through direct outreach to impacted customers in the fall.Recap: What is Changing?Microsoft is making a phased transition from the 20-year-old EWS architecture to the modern, REST-based Microsoft Graph. This shift enhances security via OAuth-based authentication and provides a more unified architecture across Microsoft 365.Accordingly, Commvault is transitioning applicable Exchange Online functionality to Microsoft Graph. Commvault will continue to use EWS for certain Exchange Online data protection and recovery operations after October, specifically for those objects without current parity with the Graph API. Because Microsoft Graph does not yet support every Exchange Online workload, Commvault will use a hybrid transport model until the Microsoft transition is complete.Microsoft EWS Phased Retirement TimelinePer Microsoft, below is the revised planned transition timeline for EWS. October 1, 2026: Phased disablement of EWS begins 	April 1, 2027: EWS permanent retirement for all Exchange Online tenants. IMPORTANT: This change applies only to Exchange Online. On-premises Exchange Server environments are not impacted by this deprecation. Planned Commvault Milestones &amp;amp; TimingsWe understand that your backup continuity is non-negotiable. Our hybrid approach and timeline is intended to ensure your environment is &quot;Graph-ready&quot; before Microsoft begins the phased disablement in October 2026 and also that there is continuity for workloads not yet fully supported by Graph.  Recommended Actions for Administrators to PreparePlease review the two KB articles above for detailed instructions about actions to take depending on your deployment type.Microsoft requires that organizations that require EWS after October 1 (including Commvault customers) configure a setting that allows administrators to explicitly specify which applications can continue accessing EWS based on their Microsoft Entra Application ID. Full details here. 	 	Depending on your deployment model, verify or reauthorize the Azure apps being used for the workload have the appropriate permissions set to use the Graph API. Impacted on-premise software customers will need to upgrade to 11.44 and Commvault will release a hotfix cycle in September. Further details here. For Commvault SaaS (Metallic) customers, Commvault will automatically enable the Graph as the primary mode of transport beginning in September. From the customer side, the only action that should need to be taken is verification of permissions against the Azure applications you have configured. A number of customers using legacy single-tenant Azure apps or Custom Apps will need to do additional configuration of permissions as noted in the KB article, and most will receive direct notification.  For self-hosted / on-premises software customers with Exchange Online, Commvault plans to release a hotfix cycle for 11.44 in September where, similar to SaaS, the Graph API will be enabled by default. To continue protecting your Exchange Online mailboxes after Microsoft retires EWS in April 2027, you will need to upgrade to Commvault 11.44 or later. Once deployed, the only action required by the customer is to verify the Azure apps being used for the workload have the appropriate permissions to use the Graph API. Please note customers using an older multitenant app will also need to reauthorize.  Note: Dependency on the Microsoft EcosystemAs a Microsoft partner, Commvault’s development timeline is inextricably linked to Microsoft’s API release schedule. While Graph is the future, Microsoft has acknowledged that it does not yet have full feature parity with EWS and some decisions are still in progress. This is an ongoing process and subject to further changes as Microsoft continues to evolve their release plans and dates.For full Microsoft guidance, take a look at this blog post from their Exchange team and this Microsoft Learn article.   Stay Tuned!We will continue to share updates, timelines, and guidance here and through the KB articles noted above.As always, don’t hesitate to post questions here or reach out to your success team for advice.</description>
            <category>Platform Updates</category>
            <pubDate>Wed, 16 Sep 2026 20:14:57 +0200</pubDate>
        </item>
                <item>
            <title>Have you started using Command Center in the last 6 months? New Design Feedback Study is now Live!</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/have-you-started-using-command-center-in-the-last-6-months-new-design-feedback-study-is-now-live-12085</link>
            <description>Hi Everyone,Have you started using Command Center in the last 6 months? We’d love to hear how it’s going! We have a new UX Design Feedback study for community members who have started using Command Center within the last 6 months.Check out the new study blog	Sign up formAnd if this study isn’t the right fit for you, please help us spread the word and share it with someone who might be a great fit!Keep an eye on the Community; we’ll have more opportunities to share feedback coming your way. Thank you!Roy, Jenn &amp;amp; Damian | The Community Team</description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Tue, 15 Sep 2026 17:20:20 +0200</pubDate>
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                <item>
            <title>Big Data Apps on no longer needed copy</title>
            <link>https://community.commvault.com/storage-and-deduplication-49/big-data-apps-on-no-longer-needed-copy-7667</link>
            <description>Hello all!In our environment, we have created a temporary copies within our few storage policies - (call them copy 6 and 7). Those were tape copies. We have keep some backup there for 2 months, but it is no longed needed. We do not need those copies within those storage policies any more. But for now, even if they are no longer any backup retained on this 6-7 copy, we do have a lot of “Big Data Apps” jobs retained on those copies.We would like to delete those copies because it interferes with our “workflow” which picks jobs for copies and it&#039;s keeping to mark them to copy for 6-7 copy. (even if copy is disabled) So my question is - what exactly this Big Data Apps is? It is some kind of Index, am I correct? If those “Big Data Apps” are stored on copies 6-7 are there any dependencies for other copies, other jobs keep in other/same storage policies?Can we just delete copy 6-7 from our storage policies even if they are still those Big Data Apps stored on it, and it won&#039;t affect the rest of backups on other copies/policies? Even if some backups are still stored on other copies and were present on copy 6-7 for only some time?  </description>
            <category>Storage and Deduplication</category>
            <pubDate>Tue, 15 Sep 2026 08:30:41 +0200</pubDate>
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                <item>
            <title>Commvault Cloud Platform Release 11.44 LTS | Webinar Recap | On-Demand</title>
            <link>https://community.commvault.com/platform-updates-47/commvault-cloud-platform-release-11-44-lts-webinar-recap-on-demand-11999</link>
            <description>View the complete webinar on-demand.  Commvault PresentersSam Curcuruto - Director, Product Marketing 	Dinesh Reddy - Director, Product Management 	Suzanne Klausner - Director, Global Enablement  Recap &amp;amp; HighlightsThis webinar introduces the Commvault Cloud SaaS and 11.44 LTS platform release and explores how organizations are adapting to a world where data is more distributed, identities are more dynamic, and cyberattacks are moving faster than ever. Resilience is increasingly tied to an organization&#039;s ability to secure data, control identities, detect risk, and recover cleanly and confidently following disruption. Platform Release 11.44 reinforces Commvault&#039;s commitment to helping organizations move beyond traditional backup toward a unified approach to cyber resilience—enabling teams to protect, detect, recover, and restore with greater confidence in the age of AI. The session includes demos of new innovations around expanded Identity Resilience and Active Directory security capabilities and integration of Threat Scan and Cleanroom Recovery solutions. Summary of Key Innovations across the Release Data Protection 	Expanded protection for cyber resilience for cloud, hybrid, SaaS, virtualization, Kubernetes, databases, and emerging AI workloads		New workload coverage for platforms including Databricks, Snowflake, Pinecone, Microsoft Power BI, Atlassian Jira, and Google Workspace enhancements  	 Identity Resilience 	Active Directory Vulnerability Assessments		Real-time auditing with one-click rollback		Expanded identity protection with Okta support	 Data &amp;amp; AI Security 	Discovery, classification, and governance of structured data across enterprise data sources 		AI-aware data access governance powered by Satori		Improved visibility into sensitive data and access controls	expanding discovery, classification, and risk assessment from unstructured data into structured data and AI data sourcesCyber Resilience 	Synthetic Recovery to minimize rollback while recovering trusted data 		Expanded Cleanroom Recovery with on-premises support and bring-your-own-storage  		New Threat Hunting capabilities, including Hyper Threat Hunting, Deep Inspection, and enhanced threat intelligence 	 AI Acceleration 	Data Activate discovers, governs, enriches, and prepares trusted enterprise data - including backup data- for AI and analytics use cases		AI Studio enables organizations to build, customize, and manage AI agents using natural language or prebuilt templates to automate resilience operations		MCP Server securely connects AI agents with enterprise systems and Commvault services using the Model Context Protocol	 Continue Your Learning Journey Explore these additional resources for a deeper dive into 11.44 and our wider platform capabilties: 	11.44 LTS New Features Documentation  		Readiverse Academy training and certifications  		Readiverse Academy Tech Talks  		Community Platform Updates  		MCP Conversational AI Demo  		SHIFT Nashville 2026 (registration open now)	 FAQs What is Resilience Operations (ResOps)? 	ResOps is an operating model that turns resilience from a passive checklist into an active discipline by unifying the processes and technologies needed to continuously re-establish trust in data, identities, recoverability, and the ability to bring the business back. 	What new identity resilience capabilities were introduced in 11.44? 	The release introduces Active Directory vulnerability assessments that identify misconfigurations and exposures, real-time auditing that captures and alerts on changes in Active Directory, rollback capabilities that restore the environment to a known good state, and support for immutable backup and recovery of Okta users, groups, applications, and policies. 	What is Synthetic Recovery? 	Synthetic Recovery uses AI-enabled intelligence to restore data to a trusted clean state by automatically creating a composite clean point from previous backups. It identifies clean files from earlier backup versions and rebuilds a new trusted recovery point without manual scripting.  	What is Hyper Threat Hunting? 	Hyper Threat Hunting is a new Threat Scan capability that uses hash-based comparisons against customer-supplied indicators of compromise and indicators of attack to identify compromised data. 	What is Deep Inspection? 	Deep Inspection adds layered file-level analysis using malware signatures, machine learning, heuristic analysis, and AI-driven encryption detection. 	What does Data Activate do? 	Data Activate discovers relevant data, identifies sensitive information such as PII, prepares datasets in a controlled way, and makes them available in AI-ready formats. The process includes governance and enrichment to help reduce risk and maintain compliance. 	What is AI Studio? 	AI Studio allows organizations to build their own agents by describing what they want the agent to do or select from a library of prebuilt agents for common resilience use cases. Agents can be monitored, managed, and integrated with enterprise systems using the Commvault MCP Server.  	What training and certification resources are available? 	The Commvault Readiverse Academy provides technical training, product guidance, short videos, certifications, instructor-led courses, and Tech Talk webinars focused on Commvault products, cyber resilience, and workload protection. Certifications are available for for customers and partners. If you have additional training questions, contact your account owner or customer success manager, or drop us a note here.	Are the new capabilities available for both SaaS and on-premises customers? 	Most of the capabilities announced are available for both SaaS and installed-software customers. See the documentation or check with your account owner for details. 	Can organizations run multiple Cleanrooms between clouds? 	Yes. Multiple Cleanrooms can run at the same time. Cleanrooms are configured to be air-gapped by default; communication between hyperscalers would require additional network configuration. 	What is the recommended retention period for immutable backup copies? 	Retention requirements depend on an organization&#039;s policies. Commvault shared a recommendation of at least 90 days to help cover the median dwell time for many ransomware families, though retention should be tailored to the organization&#039;s needs. 	 This FAQ summarizes questions and answers discussed during the webinar. For complete information, refer to the official Documentation.If you have additional questions, feel free to ask here in the Community or reach out to your account owner. </description>
            <category>Platform Updates</category>
            <pubDate>Tue, 15 Sep 2026 00:54:17 +0200</pubDate>
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                <item>
            <title>Upgrades Clients - 11.40</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/upgrades-clients-11-40-11988</link>
            <description>Hello Community !  I have environment 11.32 that I want to upgrade to 11.40 ,can I backup servers 2012R2 or 2012 or 2008R2 that have agent of 11.32 on 11.40 environment? Thanks.</description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Mon, 14 Sep 2026 13:44:35 +0200</pubDate>
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                <item>
            <title>[32:690]</title>
            <link>https://community.commvault.com/storage-and-deduplication-49/32-690-12080</link>
            <description>How can Commvault be configured to write backups to tape media? (Note: I have already added the tape and can see the drives and media; I have two drives and three tapes, as well as two backup plans. However, while one plan always succeeds, the second consistently results in errors [32:690] and [32:193].) </description>
            <category>Storage and Deduplication</category>
            <pubDate>Mon, 14 Sep 2026 13:19:24 +0200</pubDate>
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                <item>
            <title>ManualPrefetchTapes.exe missing on Linux CommServe</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/manualprefetchtapes-exe-missing-on-linux-commserve-11996</link>
            <description>Hi guys,I’m currently evaluating / planning the migration from a Windows CommServe to a Linux CommServe.We are using a Fujitsu ETERNUS CS8000 virtual tape library with VJUK (generic SCSI library) emulation as Tape backend.The Workflow (Prefetch Tapes for Restore) provided by Commvault to prefetch media, that have been migrated from cache, is no longer working on Linux CommServe.The Command ManualPrefetchTapes.exe, that is called by the workflow on Windows, cannot be found in the Linux distribution.Can someone tell me where to get it ?Or is there a newer version of the prefetch workflow available, that does no longer use the external command to initiate the prefetch ?Currently running on V11.40.59BRKlaus</description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Mon, 14 Sep 2026 11:32:10 +0200</pubDate>
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                <item>
            <title>Some data is displayed as xxxxx for example &quot;Version: xxxx.0&quot;</title>
            <link>https://community.commvault.com/software-upgrades-and-updates-55/some-data-is-displayed-as-xxxxx-for-example-version-xxxx-0-12082</link>
            <description>Hello,I have an issue with displaying some informations in command center.Some data like Commserve Name, Version oraz data about top 5 largest servers on dashboard displays xxxx instead of the real values.Do you guys have an idea what can be wrong here?Temporarly I have two commserve’s in live sync - old one on Windows and new one on Linux. The issue is present only when active commserve is a linux one (new one). I planned to reinstall this windows also and make both commserve’s on linux, but i’m not sure if this is a good idea doing it and having this issue.Thanks in advance for help.Regards,Mateusz</description>
            <category>Software Upgrades and Updates</category>
            <pubDate>Mon, 14 Sep 2026 11:31:56 +0200</pubDate>
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                <item>
            <title>Laptop plan - incremental forever and secondary copy retention</title>
            <link>https://community.commvault.com/self-hosted-q-a-2/laptop-plan-incremental-forever-and-secondary-copy-retention-12078</link>
            <description>Hi Commvault experts! Two things I&#039;d like to have confirmed: Firstly, am I right that laptop backup plan is basically incremental forever? As far as I understand it, the client only ever sends changes and full backups are created as synthetic fulls on the storage side, so the endpoint never uploads a full backup overthe network. Is that correct? Secondly, I&#039;m not clear on how retention works once a secondary copy is added. In the laptop plan you set deleted item retention and file versions, but the storage policy behind the plan has its own copies with their own retention settings. So which one actually applies - does the plan drive retention for both copies, or does the plan only cover the primary copy while the secondary copy is governed by the storage policy copy settings?Related: is the auxiliary copy schedule independent of the plan&#039;s RPO, or is it tied to it in some way?Thanks!</description>
            <category>Self-Hosted Q&amp;A</category>
            <pubDate>Mon, 14 Sep 2026 09:40:58 +0200</pubDate>
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