Getting Started

We are having a storage issue where we have defined the time range for when the storage is corrupt, and we need to delete the jobs in the storage.We have a list in a text file of all the jobs.How can we loop the file into a qcommand or qscript to delete only those jobs?These jobs are stopping auxcopy from running.Thanks.

I backup my VMs in sub clients and once and I while I will get a failure due to “insufficient free space available to create snapshot”. Sometimes I try to move things around on a datastore or try to do an extension but the storage team does not always appreciate it. I found I can just lower the threshold in the sub client and the next backup works fine.  Am I losing anything by doing this or making anything less sufficient? It is much easier for me to fix it on my side than debate with another team but is this health in the long run? 

Can I restore NetApp (NDMP) backup files to an online SharePoint?

Every time I log into Command Center the main menu (top left hamburger) is always minimized. I tested this on Chrome and Edge. I’m running Commvault 11.36.72. Is there any way to change the default behavior so that the menu is expanded by default? Having to click that hamburger every time is quite annoying, and I don’t think my brain is ever going to associate the icons with their intended meanings.Thanks 

I have a number of appliances running suse linux 12 needing file system backups.

I am wanting to know what Mongo Database version are supported when backing  up using Mongo Big Data Agent with IntelliSnap Native Snapshot engine There seems to be a difference in what Mongo versions are supported by IntelliSnap depending on what Commvault documentation you follow.   LInk :https://documentation.commvault.com/2023e/essential/system_requirements_for_mongodb.html  shows the following support matrix Whereas Link:  https://documentation.commvault.com/2024e/expert/platforms.html shows the following. 

Hi Allwe run a project to be an Archive Exchange mailbox:have 3 web servers and 3 web consoles per site we need to secure it with an internal certificate server,I follow the below links:https://documentation.commvault.com/11.24/essential/50492_configuring_secured_access_for_web_applications.htmlhttps://documentation.commvault.com/11.26/expert/119525_configuring_secured_access_on_web_service_01.htmlbut when I add the certificate to the web console server only it's open and secure but can't be run on data show it's not started and check redness show all online I can't know what is the issue, I n

Hello,Does Commvault support vStorage APIs for Array Integration (VAAI) with Netapp datastores?Regards, Thomas 

helloWe have a dag and we backup it using the exchange database agent.when i try to do mailbox restore and i try to browse the mailboxes i cant see all of them, and if i try to do in place restore to the one that doesnt show up it fails and says it cant find the mailbox.

Hello community, I need your help. I want to deploy a FREL without an OVA. I am trying to install the packages on a Linux system, but when I install, I only see "file server" and "File server core". I don't see "VSA".

Hi team,We are trying to new commvault setup but during the installation maintenance release download phase failed. Please find the installation logs and how to resloved. *********************************************************************  Machine            : WIN-EL1EQNKRU2M  Module             : Install.log  Commserver         : @@COMMSERVE@@  Product Version    : 11.40.0  OS Version         : Microsoft Windows NT 10.0.17763.0  Date               : 1/14/2026*********************************************************************1996  4     01/14 16:38:18 ### ### ### - Log move to C:\Program Files\Commvault\ContentStore\Log Files\Install.log1996  4     01/14 16:38:18 ###  ManagedLogger::SetCLRThreadPoolMaxThreads - CLR ThreadPool's max threads is already set by another thread in the process. maxWorkerThreads = [1000], maxIOThreads = [1000], PID = [1996], ProcessName = [Setup].1996  4     01/14 16:38:18

Hi guys, Is there any good reason to create a dedicated plan for SQL, or would it just be the as active the SQL option and specify the RPO?Regards 

We are running CommVault version 11.40.30 with Hyperscale and AGP. We would like to confirm whether individual virtual machine files can be backed up and restored at granular file level. If so, what is the most efficient method to locate and restore internal VM files (for example, AppRecovery_ver2_2025.pdf) directly, rather than restoring the entire VM and searching for the file post-restore?Does achieving this required activation of a feature, as a requirement to utilizes such feature? IF yes please for your kind guidelines.

we plan to deploy Commvault Linux media server to support MAX. 50TB. Plan to assign 100GB SSD to /opt/Commvault1, could you show me the path for DDB and Index?2, I want to use the linux media server as Linux FLR. any requirement for FLR?

I have a s3 compatible storage , will i able to add it as a backup repository in my commvault web console? And i have seen One thing called media Agent i needed , what is this?

If an administrator mistakenly removes clients from a schedule policy, where can we retrieve the client details? Where can this list be retrieved to reconfigure the clients back onto the schedule policy?

Hello Team,I tried to restore the single table but when click on view table it gives error “No backups found for the chosen time range” and also tried from backup history but no luck

Hi team, Can we assign PST ownership based on the PST file owner? for deleted mailbox from the content.Thanks,Amr

I found error Nonzero code [9] returned from user command. I’m not entirely sure what the error is, so I tried editing the startPrePostCmd file as indicated by the error message. Could anyone advise me on how to fix this? I’m not certain if I really need to modify the script. 

Currently we are backing MongoDB up using Mongo IData Agent with Big Data. We are using the LVM option but are wanting to use the SAN Snapshots. Would we need to setup the Mongo Database to used the SAN Based Snapshots. To enable this would we need to install Mongo DB on a  NPIV based LUN. Is there any documentation on how we would configure this.  

I just configure Azure blob backup and tested restore. I have to search file manually if I know the detail path and file name. I have more than 10 millions file on container, could you guide me how to search file from backup image

Need some assist to configure private matrics reporting server

Hi All, I have a problem when i restore the postgreSQL FsBased, when i will  try to restore the restore is complete but when the starting service database is failed So any idea fo this issue,?

Hello Team,We have commvault standalone host and planning to move to high availability which Live sync feature.Could you please share the  steps to move with it and it will be helpful if I can get from basic.

Hi, Could someone provide any information regarding the meaning of these 2 status icons?  I was not able to find them in the following documentation article (nor the ‘Identifying Media Icons’ article’); https://documentation.commvault.com/2023e/commcell-console/commcell_console_icons_quick_reference.html