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HyperScale X Q&A

Get help with all things HSX

  • 163 Topics
  • 542 Replies
163 Topics
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Sergio VByte
asked in HyperScale X Q&A
Hyperscale hardware management interface security

Hello everyone, Our customer has this interesting question about Hyperscale security.We were explaining WORM to him and how it protects data from deletion at software and OS level.He asked: What if I go to a lower level? What if I connect to the hardware management interface (iLO, BMC, etc.) and delete the whole server? Does Hyperscale implement any security measure to avoid this from happening?Indeed, BMC has some options to eject and even delete disks securely… so this would mean that Hyperscale’s WORM is not as resilient as expected… Does Hyperscale provide any mechanism at that level to avoid the execution of these actions? or would we need to rely on the security features of each hardware vendor?Btw, this is for HyperscaleX Reference Architecture option. Thanks in advance.

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Muhammad Nabil
asked in HyperScale X Q&A
LTS 11.40 news with Archiving

Is there a new update for archiving with latest version 11.40, and does it compatible with hyperscale version (2.2312)

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Vaulter
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Sk FaisalBit
asked in HyperScale X Q&A
Media write operation failure]

Media write operation failure] [Dedupe disk media] [The request could not be performed because of an I/O device error.]

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S
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AdamD
Byte
AdamDByte
asked in HyperScale X Q&A
Legacy Boot Hyperscale OS update to Rocky

I am going to have to do a migration from RHeL to Rocky Linux.There has been documentation for this sporadically but ultimately this gets removed and I have had confirmation that this will be possible with similar process to UEFI.I have emailed the migration support but so far not had a response. I need to start planning this in shortly so if anyone has any experience that would be great

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Vaulter
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GlennoByte
asked in HyperScale X Q&A
Commvault solution for 2 site data centre.

Looking for advice on what model would suit a Greenfield deployment of Commvault to support a small < 20 TB deployment per site at 2 sites. Requirements are pretty simple! Back up some VM’s, Postgres databases, Active Directory with a mix of Windows and Linux OS. We prefer a Windows Commserve so I’m guessing a FREL is in the mix?  Must have cross site replication! So.. likely that would equate to 40 TB per site storage? Management are keen on a self-contained appliance(s) solution with integrated storage or onboard storage is preferred BUT two small SANS are doable but not ideal. Unless I’m wrong two Hyperscale X appliances would NOT integrate to allow cross site replication?What alternatives do we have? We would lean towards a server with onboard storage or DAS in preference to a SAN. We don’t need full redundancy per site just resiliency of backups with cross site copies.What can you suggest? We currently maintain a single Commserve, multi site system with a SAN, Media Agents and

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PatrykBit
asked in HyperScale X Q&A
Cut off part of the screen during installation.

Hi,When I install Commvault on hyperscale, part of my screen is cut off. Do you know of a solution?The effect is the same whether I use H5Viewer or JViewer. Zooming in or out doesn't help either. Just to add, everything was OK in the command line of Rocky Linux itself before running the installation.

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A
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atitagainByte
asked in HyperScale X Q&A
Allow ping on a HSX Cluster

Hi, I want to have my firewall enabled on my HSX cluster but for monitor reasons I want to be able to ping the data protection network. Is this possible ? 

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Vaulter
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radi
asked in HyperScale X Q&A
Upgrade Hypersacle X Patform Version

we have one commserve server and 3 hyperscale nodes, we are planning to upgrade the hyperscale platform version, where do we start upgrading the 3 nodes?

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Jon Vengust
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Rajeev MehtaByte
asked in HyperScale X Q&A
Commvault best practices long term retention : HSX platform

We have a new environment with HSX setup; we have a single copy of the data going to HSX and we retained some backups for 5 years. I am sceptical of this design; apart from not following the best practices of a secondary copy; what are the impacts of storing this data for long term in the same copy? Would it have any impact on DDB (although with design we do have ddb split across multiple nodes); would the chances of corruption of this data would be more?    

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Jon Vengust
Vaulter
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RaviKumarS
asked in HyperScale X Q&A
Commvault Multi-level Cyber Security

Hello Team,I would like to know all the cyber security features of Commvault backup solution for a tender I’m working on. Please do not just share the online links but I need an expert who has designed / implemented all the security features to give me a short summary on how to achieve following: In-line Malware Scan → How to achieve this while taking the backup from source?    In our case we are using two tier of storage Short-term for daily & weekly backup (Commvault HSX Nodes) & Long-Term for monthy and yearly (Object based storage or Tape) → What are the different and most effective way to achieve air-gap for both the storage tier.    Immutability is required for both short-term and long-term (planning to go with Commvault software immutability, since the hardware immutability increases the storage size too much) → What is the best practices to achieve immutability for two tier of storage.   HSX nodes - How to completely protect the HSX nodes? Cause if anyone gain access to

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Manics.mca
asked in HyperScale X Q&A
Hyper scale node went down

Dear Team, We are planning to reconfigure the Hyperscale 1.5 with a six-node cluster disk library. During the process, one of the nodes went down due to a system board issue and we are working with Hardware vendor. We would like to know if it's possible to enable backups without the failed node, and later add it back to the same cluster. Will adding the node at a later stage have any impact on the cluster's performance or stability. Regards,Mani D

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Emils
Vaulter
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AjalByte
asked in HyperScale X Q&A
Migrating backup from old hyperscale to hyperscale x - appaware backup snap copy

we are migrating the data from old library to library , we are creating aux copy and once it is fully synced promoting the copy to primary , but for appawre sp we have snapshot copy as well, how we migrate those data , is it required ? 

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typer100Byte
asked in HyperScale X Q&A
Hyperscale X cluster 2.x to v3

Hi! We need to update our Hyperscale cluster v2 to v3 before the end of support.It’s a 3 node cluster with about 750TB (50% full).How smooth is the update and how much downtime should I plan for it?JF

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RobsterFineBit
asked in HyperScale X Q&A
HyperScale X Disk failure tolerance EC 4:2

Hi,The link on our doc could do with a little more explanation as I've been asked this questions many times now :https://documentation.commvault.com/11.38/expert/resiliency_on_hyperscale_x.html is the below still correct? : HSX Cluster with EC 4:2 erasure coding (3 nodes or 6 nodes for example) can tolerate a total of 2 disk failures across the cluster or a single node ...One would assume a 6 node or more cluster could survive more than 2 disks in total going offline? Shut down / restarting: Erasure Code Block Size (Nodes / Block) Resilience Limit Comments / Description (4 + 2) 3 Nodes 1 node per block Shutdown/reboot only one node at a time. Ensure Commvault services are up on the rebooted node before rebooting the next node in the block. 6 or more Nodes Up to 2 nodes per block Can shutdown/reboot up to two nodes at a time. Ensure Commvault services are up on the rebooted nodes before rebooting the next

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R Anwar
Vaulter
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Noushad
asked in HyperScale X Q&A
3 node HSX cluster configuration completed with warning, node 2 has warning

we configured HPE Apollo based 3 node HSX cluster and all steps went on smooth ,  however aat end of cluster configuration, storage pool was not created on 2nd node.in command center, i can see all 3 nodes listed as MAs and however nothing is showing under storage pool.Didnt find errors  in commserv CVMA.log.i see below entries in CVMA.log in 2nd node, 2488748 25f9ff 03/17 16:32:08 --- Storage pool not configured2488748 25f9ff 03/17 16:32:08 --- skipping checking RWP protection2488748 25f9ff 03/17 16:32:38 ### CVMAStorageProtect::is_storagepool_exist() - Storage pool not configured2488748 25f9ff 03/17 16:32:38 --- Storage pool not configured2488748 25f9ff 03/17 16:32:38 --- skipping checking RWP protection2488748 25f9ff 03/17 16:33:08 ### CVMAStorageProtect::is_storagepool_exist() - Storage pool not configured2488748 25f9ff 03/17 16:33:08 --- Storage pool not configured2488748 25f9ff 03/17 16:33:08 --- skipping checking RWP protection2488748 25f9ff 03/17 16:34:08 --- hedvig daemon is u

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Vaulter
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NickByte
asked in HyperScale X Q&A
In place migration of a HyperScale X 2.x cluster to a HyperScale X 3.x cluster

We have a 6 node HPE Apollo 4200 Gen10 reference architecture cluster that we need to migrate In place from a HyperScale X 2.x cluster to a HyperScale X 3.x cluster.We are currently running at Commvault version 11.32.80.Is it better to upgrade to the latest release of 11.32 or upgrade to the latest release of 11.36 before performing this migration ? Each node has 24 18TB drives. How long will this migration take ?Can backups/restores still run against this cluster while the migration is in progress ?Should the migration process be started from the iLO remote console ?The root password on all 6 nodes are different is this ok ?The migration script says it will ask for “Root password of existing cluster:” Is this the root password of the server we are running the migration script from ? Thanks  

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Emils
Vaulter
T
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TNOByte
asked in HyperScale X Q&A
Hyperscale X Rocky linux - Restrict SSH access

Hello, We are restricting ssh access to our HS nodes using the firewalld.Can Selinux create a conflict with firewald once enabled ( by commvault ) on the nodes ? Thanks

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WeLUVhsx
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Manics.mca
posted in HyperScale X Q&A
Hyper scale 1.5 protection network IP change

Dear Team, we have 6 node hyper scale 1.5 and we are planning to change Data protection network IP’s with respective VLAN. However will not going to change storage pool network IP’s remain same.Please help me how to perform IP change and the pre requisites. Regards,Mani D  

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Guppi
asked in HyperScale X Q&A
Cisco UCSC240M6 and Cisco UCS VIC 15427 - not able to reach default gateway

Hi,New install with 3 x Hyperscale X nodes in this config.Cisco UCSC240M6 and Cisco UCS VIC 15427 The VIC 15427 configured as physical nic mode which creates 4 x vNics om the server.Links are up ( after turning off FEC)  and Bond created with LACP.All looks good from the network side  but we cannot reach anythine else on the network, not even default gateway.Analysing the switch traffic the ping request gets to the gateway and reply is sent back to the server but the packet is not picked up.Anyone with this configuration that have had similar problems?  And if so possible solution?/ G

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Noushad
asked in HyperScale X Q&A
How to connect 3 node HSX cluster to another MA without FC HBA

Hi Team, i have a 3 node HSX cluster and a tape library. unfortunately no FC HBA on HSX nodes. i want to do Aux Copy the backup from HSX to Tape library. Meanwhile MA to tape libary is connected using FC. Tape Library MA and HSX are both connected to Commserv , so how we can establish the data connectivity between MA and HSX, and run the Aux copy to copy backup from HSX to Tape

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R Anwar
Vaulter
T
Byte
TomasKByte
asked in HyperScale X Q&A
hyperscale and linux access node (ova)

hi guys, i just deploy a hyperscale with :2 x1gbe - bond1- management network2 x 10 gbe - bond2 - data protection network 2 x 10 gbe - bond3 - storage network the customer configured the data protection network on the esxi nodes like - commvault-backup network (kernel adapters) the commserve runnning on the pre-installed (ova) appliance on the Management Network and we deployed a linux access node (ova) on vsphere infra and configure the eth0 on the Management Network, but all backups now run maximum like on 1gbe network. What is best practices  ? deploy access node on the data-protection network ? (im using hotadd) or add secondary adapter to linux access node?  thank you 

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B
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BloopaAgainByte
asked in HyperScale X Q&A
Unable to use Application validation (3DFS)

Hello, I am trying to test the application validationfor the first attempt some flow have been blocked by physical firewalls, I opened the ports 2049, 2050 and 111 from ESXi to HSX nodes.I still have the issue, we checked on the physical FW logs and  we see that the ports are allowedIs there any flow to open on the internal firewall firewall-cmd ? 2049, 2050 and 111 ? Thanks !

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B
Byte
B
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BloopaAgainByte
asked in HyperScale X Q&A
CommCell environment upgrade with HSX Clusters

Hello Team, Hello,I have good experience on Commvault environment upgrade but I want some advices about HSX environment where I a not very familiarCommCell version is 11.34.47 End of life target version is latest 11.36Current HSX Clusters info :whichCommit.shBranch: QBD[v-5.0.8.2]rpmhedvig-common-5.0.8.2_3820_f13a4ee0db-1.el8.x86_64hedvig-cluster-5.0.8.2_3820_f13a4ee0db-1.el8.x86_64In a standard environment, I update :1 - Commserve Linux PROD2 - Commserve Linux DR3 - Media agents one by one, and I connect to each media agent to perform the update locally not push4 - Access nodes5 - Index cache Servers4 - update clients I thing for HSX environment it is the same order :1 - Commserve Linux  PROD2 - Commserve Linux  DR3 - HSX Cluster 1 3 - HSX Cluster 24 - Access nodes5 - Index cache Servers4 - update clients My question is about HSX Clusters update. I am confused about OS upgrade, CVFS update, which order, service disruption during update, anyone can clarify please ?Thanks for the help !

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R Anwar
Vaulter
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Byte
Rupankan BhowmikByte
posted in HyperScale X Q&A
Does Commvault support 100 GbE, 200GbE and 400 GbE Network for HyperScale X reference arcitecture and commserver

Does Commvault support 100 GbE, 200GbE and 400 GbE Network for HyperScale X reference arcitecture  and commserver.On a 400G network, what is the maximum backup speed achievable? Can we reach 40GB/sec? Would using multi-streaming or multiplexing across the mount points help in achieving this speed?

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Justin Wolf
Vaulter
A
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AMIRByte
posted in HyperScale X Q&A
db2 restore slow on Hyperscale X reference-based architecture

after shifting from hyperscale 1.5 to hyperscale X our db2 restore taking longer time. open ticket with support they reviewing and found it’s known issue for read fragmentation drops on cvfs during so requested to upgrade the CVFS version so we upgraded to CVFS version along OS patch upgrade but after that issue not resolved and request to move the ticket to development any one faces similar issue like reading data from hyperscale X. I run the mount path validation for check throughput and getting 70MB/s read throughput even the same throughput i got once i run the CVperformance tool. 

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