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Holly crap! That is a big step! Really curious why you are still running on SP9/FR9. This version is unsupported so upgrades from this version are not part of the validation and regression tests, so I would indeed take a careful approach and first see if you can create a test environment to see if the upgrade will succeed. 

Hi,I'm getting the error [24:64] Description: There was nothing to restore - subclient(s) not backed up.When I do the restore of the virtual machine the restore works normally, but when I restore the guest files and folder, the commvault shows this error.  I can also browse the files normally, does anyone have any idea what might be going on? restores are for Nutanix AHV.

I am working for Linux file system Backup. Job got completed with errors and i see most of failed files are tagged as “Operation not permitted”. I would like to understand in what are all scenario’s for this issue and how we can overcome it.  Kindly suggest on this

You can refresh data-centers from the GUI, is there an equivalent for the REST api?The api explorer has /v2/vsa/hypervisor/clientID/refresh But that seems to only refresh the actual DC list, rather than the VM list.  Basically I want to be able discover a VM that is not currently a part of a subclient. Thanks.Chris.

Hi, have anyone made a script or used cli commands to control the procedure of shutting down an entire commserve environment in windows.I suppose you can do most of the stopping services with windows powershell , but how to disable all activity in commserve. 

Hello, We have very bad performance for our backup environment.  Slow running DDB’s, high Q&I etc. We found out that we have 10 times lessor IOPS for our Media Agents .  What is the procedure to increase IOPS for the existing Media agents ?

Hello All, I'm working on getting government certification with Commvault 11.24.I have been asked to confirm the requirements for some entities in Commvault. - Confirmation request: 1) maximum character length, 2) Input ConstraintsRequirements max characters Input Constraints User User name 　 　 Password 　 　 Email 　 　 Server Server Name 　 　 Host name 　 　 Installation location 　 　 BackupSet name 　 　 Subclient name 　 　 Plan Plan name 　 　 Backup destination name 　 　 Customer path 　 　 Copy name 　 　 Snap copy name 　 　 Jobs View name 　 　 Disk Disk name 　 　 Backup location 　 　 Deduplication DB location 　 　  RegardsKim KK

I currently have a S3 bucket that is configured for Standard which is not our best practice. I want to change the data in the bucket to One Zone-IA to match the new uploads coming from the site. Can that be done via the S3 bucket or what is a good recommendation? I am trying to avoid a whole new upload form the site.

Is there a reason that the “Latest Fixes for Current Release:” is much lower than the actual latest maintenance release?  For example, my current “Latest Fixes for Current Release:” is 11.24.34 but 11.24.43 was released April 5th?  I’m thinking I might have to upgrade to 11.24.34 first then onto 11.24.43, is this the case?

Is there a way to search for released clients in the job summary reports ? Would someone that Commvault think about putting button that is unchecked by default to show client that are released.  

Hi,How can I check how many commvault client licenses I have and how many I have already used?ThksDario

Noticed FR26 delivered a cloud library configuration setting seen from within Command Center named "Cache configurations".Can someone enlighten me what it is and what it does? I can't find any information on the documentation site. 

We have recently started using the “Only Backup files created or modified on and after” option with our subclients.  Its a great feature however I can only seem to set it by going to each server one by one.  Is there a scrip that I can run with a list of servers to set this option for all subclients on that server along with the time zone and date in one go?  We only want to roll this feature out to certain servers in batches, which is why I am hoping there is a scrip to do this.  Thank you for any help you can give.

I ma getting backup failure in our openstack vm’s due to Insufficient cinder quota to create VM Snapshot: Failed to meet minimum 10 percent avaliable quota limit. Available: 176 GB, Required: 500 GB, In-Use: 4824 GB (out of 5000).  Is there away to increase cinder volume and as well as decrease the cinder quota( where to do this)?

Is there a way to search for retired clients in the job summary reports ?Would someone that Commvault think about putting button that is unchecked by default to show client that are retired.  

Existing Commvault Tool

I’m trying to backup a virtual server but I got the following error.Error Code: [19:857]Description: Error creating virtual machine snapshot. The operation is not allowed in the current state of the host. Snapshot creation attempt took [00:00:01] Check readiness show no Issue.The error in vsbkp.log:NOTE: all other virtual server backups work fine

Failed to backup virtual server Error code 19:857description: error downloading virtual machine config file only 2 virtual servers failed to be backed up, all other virtual servers backup work properly

I have few endpoints which are offline at time scheduled backup due to person being in field.I want those backup to auto start after 1 hour if the scheduled backup fails how can i do that?  

Is there a way to do an LDAP search from within a workflow?I don’t mean using something like powershell. The Commserve can be configured for LDAP authentication, is there any way to use that same LDAP connection to do a query?  

Whether Oracle DB Version 11.2, 12.1 compatible with CommVault 11.20 to take Oracel/DB Level backups. Please provide compatability list for the same

Folks,I believe the answer might be Intellisnap but figured I’d ask the Community. My DBAs are having a hard time being able to restore a 7TB database. We have restore timeouts set to 24 hours which is a lot of time. I understand that SQL restores will only use 1 thread. I am aware of some of the tuning params for SQL backups but is there anything we can do to speed up restores on the Commvault side for large DB restores? We get excellent read throughput on the storage side per mountpath (around 1500 MB/s).I’ve been told Intellisnap is the way but I might not get support to go down that road. Thank you

Just curious if there is any log that would show when an alert was changed and who made the change in the Commvault Console?  Client wants to know this detail on an alert that was disabled. Thank you.

Hello, I have upgraded from version 11.25 to 11.26 in the normal way.Unfortunately, the system has completely stopped running, when I try to start the Commcell Console it cannot find the javaw.exe file. How to proceed with the repair?Thank you.

Hi,during Backup of a mysql DB we get the following error in der Job Logs and the backup is failing.We are on V11.SP20 Fix 85Only Mysql DB’s are involved, no Mysql DB has the Column RMSpareStatusUpdateTimeRegards,Peter Rupp@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@Machine : du1cvault01File    : MediaManager_2022_04_08_02_03_00.log@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@10040 3ae0  04/07 23:00:33 1318889  MOUNT    [      ]  MOUNT REQUEST from [du2media02] : JOB 131888910040 3ae0  04/07 23:00:34 1318889  MOUNT    [742235]  USING RESERVATION ID [3386411], DRIVE ID [21] 10040 3ae0  04/07 23:00:34 1318889  MOUNT    [742235]  JOB [1318889] IS A BACKUP JOB10040 3ae0  04/07 23:00:34 1318889  MOUNT    [742235]  VOLUME [742235], IN MAGNETIC LIBRARY [DiskLibrary4<du2media02_cvdisklib1>]10040 3ae0  04/07 23:00:48 1318889  MOUNT    [742235]  UNMOUNT PARAMS from [du2media02] : JOB 1318889, RESERVATION ID: 3386411 RELEASE VOLUME : 0, RELEASE DRIVE : 0, LOGI